Products are okay probably not top end and they do have a design flaw in that there’s nowhere for the wire to get through the frame. Brought a few and forgot to use the discount code so they applied t... Se mere
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Se, hvad kunderne siger
Whats not to love about Kiasia heating. A great range of good looking, and highly efficient heating products. That not only look hood, but do an amazing job at quickly heating very cost effectivel... Se mere
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Great people and brilliant products. They are just SUCH helpful people. I've now bought a total of 6 of their infrared heating panels, plus controls. AND they put me in contact with an excellent solar... Se mere
Virksomheden har svaret
Having ordered an 1800w or heater bar I received very fast. Unfortunately the unit was faulty. I immediately emailed Kiasa, spoke to the lovely Ava, explained the issue and was offered a refu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Kiasa Heating UK – Efficient & Reliable Heating Solutions www.kiasa.co.uk At Kiasa Heating UK, we are committed to providing high-quality, energy-efficient heating solutions for homes and businesses across the UK. Specialising in infrared panel and heater Bars providing eco-friendly warmth, we ensure our customers enjoy the perfect combination of comfort and cost-effectiveness. Why Choose Kiasa Heating UK? ✅ Innovative Heating Technology – Our range of infrared heaters delivers efficient, instant warmth with minimal energy consumption. ✅ Quality & Durability – We take pride in offering premium heating products that are built to last. ✅ Customer-Centric Approach – With outstanding customer service and expert technical support, we’re here to help every step of the way. ✅ Fast & Reliable Delivery – Get your heating solutions quickly with our efficient shipping services. ✅ Excellent Value – Competitive pricing without compromising on quality. Our Commitment We are passionate about sustainable and energy-efficient heating. Our mission is to make homes and businesses warmer while reducing carbon footprints. Whether you’re upgrading your heating system or looking for a cost-effective solution, Kiasa Heating UK is here to help. 📢 We’d love to hear from you! Your feedback matters. If you’ve experienced our products and service, share your review on Trustpilot!
Kontaktoplysninger
Forum Building, 31a BATH LANE, LE3 5BF, Leicester, Storbritannien
- 0116 488 5150
- customer.support@kiasa.co.uk
- kiasa.co.uk
4,8
Fremragende
156 anmeldelser
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Honest, reliable and friendly service, that's Kiasa Heating.
Excellent service, very friendly and helpful and quick. I would definitely use this company again.
24. juni 2026
Besvarelse fra Kiasa Heating UK
Dear John,
Thank you so much for your wonderful 5-star review.
We really appreciate your kind words about our service. Providing friendly, helpful, and efficient support is something we take great pride in, so it's fantastic to hear that this was reflected in your experience.
Thank you for choosing Kiasa Heating UK. We look forward to assisting you again in the future.
Warm regards,
Team Kiasa Heating UK
www.kiasa.co.uk
Good for the price and proactive customer service!
Products are okay probably not top end and they do have a design flaw in that there’s nowhere for the wire to get through the frame. Brought a few and forgot to use the discount code so they applied the discount code after I bought them and refunded me the difference which never happens! Everything came really quickly and for the money actually pretty good.
27. februar 2026
Besvarelse fra Kiasa Heating UK
Hi C H,
Thank you for taking the time to leave such a detailed review.
We're pleased to hear that your order arrived quickly and that you were happy with the overall value of the products. We also appreciate your comments regarding our customer service. If a customer misses a valid discount code, we always try to help where we can, so we're glad we were able to sort that out for you.
Thank you as well for your feedback regarding the cable routing. We genuinely value customer feedback as it helps us improve our products, and we will pass your comments on to our product development team.
We appreciate your feedback and are delighted that, overall, you've been pleased with your purchase.
Warm regards,
Kiasa Heating UK
www.kiasa.co.uk
Besvarelse fra Kiasa Heating UK
Hi Christina,
We're so pleased to hear everything arrived quickly and was exactly as expected.
Thank you for taking the time to leave us a review, it really means a lot to our small family-run team. We hope you enjoy your new heater, and if you ever need any help, we're always here to assist.
Warm regards,
Team Kiasa Heating UK
www.kiasa.co.uk
Besvarelse fra Kiasa Heating UK
Dear IT Global Services Limited
Thank you for your wonderful feedback and 5-star review 😊
We’re delighted to hear that you had a positive experience with our customer service.
Providing helpful and reliable support is something our team always strives for, so your comments truly mean a lot to us.
If you ever need any assistance in the future, we are always here to help.
Kind regards,
Team Kiasa Heating UK
www.kiasa.co.uk
Impressive
Very impressed by these heaters - they are around 3 or 4 times cheaper to run than my current electric wall mounted heaters, and get warm in a minutes not hours!
Great product.
10. april 2026
Besvarelse fra Kiasa Heating UK
Hi Mark,
Thank you for the great review, really appreciate you sharing your experience.
We’re so glad to hear the heaters are making such a noticeable difference, both in running costs and how quickly they warm up your space.
That instant heat is exactly what we aim for, so it’s great to know it’s delivering for you.
Thanks again for your support and recommendation, it means a lot to us.
Kind regards,
Team Kiasa Heating UK
www.kiasa.co.uk
Kiasa Model KA QHA 24W
I recently purchased an outdoor electric heater at one of the London Home exhibition shows from Kaisa Heating, and I couldn’t be more impressed with both the product and the service I received.
First of all, the heater itself is exceptionally solid and well-built. It feels durable and designed to withstand outdoor conditions without any issues. The quality is evident from the moment you set it up. It’s also incredibly easy to use, straightforward controls, quick to get started, and it provides excellent heat output almost instantly, making outdoor evenings much more comfortable.
What truly sets this experience apart, however, is the customer service. After we unfortunately misplaced the original remote control, I contacted their support team. I was greeted by Ava, a genuinely pleasant and helpful lady who handled everything with ease and professionalism. She took my details and arranged for a replacement remote to be sent out — which arrived the very next day. That level of efficiency and care is rare and very much appreciated.
Overall, I highly recommend Kaisa Heating. Not only do they produce high-quality products, but their customer service goes above and beyond.
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Kiasa Heating UK
Hi Joe,
Thank you so much for taking the time to share such a detailed review, it genuinely means a lot to us.
We’re really pleased to hear you’re enjoying the outdoor heater and that it’s delivering the instant, reliable warmth you were looking for. We put a lot of focus into build quality and performance, so it’s great to know that came through from the moment you set it up.
I’ll be sure to pass your kind words on to Ava, she’ll be absolutely delighted to hear this. We always aim to make things as smooth and stress-free as possible, so I’m glad we could get the replacement remote to you quickly.
Thanks again for your recommendation and for supporting us, it truly makes a difference as a small, family-run team.
Kind regards,
Team Kiasa Heating UK
www.kiasa.co.uk
FANTASTIC !!
FANTASTIC !!
We met Kris at the ideal home show in 2025 and purchased a outdoor heater then returned in 2026 and purchased 2 more for our daughters
The fact they connect with Alexa is a game-changer
Thsnk you for such a speedy delivery
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Kiasa Heating UK
Hi Hayley
Thank you so much for coming back to see us again and for such an amazing review! 😊
It was great meeting you at the Ideal Home Show, and we’re really pleased to hear you returned this year and picked up heaters for your daughters as well, that truly means a lot to us.
We’re glad you’re enjoying the Alexa integration, it really does make things so much more convenient! And great to hear the delivery was quick and smooth too.
Thanks again for your continued support, we really appreciate it.
Kind regards,
Team Kiasa Heating UK
www.kiasa.co.uk
Bought one of these heaters a while…
Bought one of these heaters a while back for my lounge, very happy with it so have now bought one for my bedroom too. Reasonably priced, cheap to run, fast hassle free delivery
7. april 2026
Besvarelse fra Kiasa Heating UK
Dear Penny
Thank you so much for your continued support, it really means a lot to us 😊
We’re delighted to hear you’re happy with your first heater and that you’ve come back for another one for your bedroom. That’s the best compliment we could ask for! It’s great to know you’re finding them efficient to run and that the delivery process was smooth and hassle-free.
If you ever need any help or advice with your setup, we’re always here to help.
Kind regards,
Team Kiasa Heating UK
www.kiasa.co.uk
Excellent Heating - Fabulous Service
So first things first - do the panels work ? Yes - if you use them correctly. I'm now heating the space I wanted for about a third of the cost I was previously spending, and am achieving a consistent level of heat (around 18 centigrade) +/- one degree, 24 hours a day... (it's a shed-room studio) - I can basically go in at any point and be warm enough, without any booster heating. I've now bought several more for other locations...
And then there's the service - Ava goes the extra mile, and is polite, helpful and generous - thinking ahead rather than just reacting. I couldn't be happier with the product or the company, and I wouldn't hesitate to recommend them.
Just do your homework ... these panels are not convector heaters or oil radiators - they work in a particular way - and they work really well!
31. marts 2026
Besvarelse fra Kiasa Heating UK
Dear Tim
Thank you so much for such a detailed and thoughtful review, it really means a lot to us 😊
We’re really pleased to hear the panels are delivering consistent, comfortable heat for your studio, and even better that you’re seeing such a big improvement in running costs.
That’s exactly what infrared is designed for when used correctly, so it’s great to see it working perfectly in your space.
A special thank you as well for your kind words about Ava; we’ll be sure to pass this on to her. She’ll be delighted to hear it!
We also really appreciate you highlighting the importance of understanding how infrared works, it makes a huge difference, and your explanation will definitely help other customers.
Thanks again for your support and for choosing us across multiple spaces, it truly means a lot to our team.
Kind regards,
Team Kiasa Heating UK
www.kiasa.co.uk
Replacement remote
First rate help in identifying the replacement remote control we needed.
10. marts 2026
Besvarelse fra Kiasa Heating UK
Hi Keith,
Thank you so much for your kind review!
We’re really pleased we could help you find the correct replacement remote quickly and smoothly. It’s great to hear everything worked out well.
If you ever need anything else, we’re always here to help.
Kind regards,
Team Kiasa Heating UK
www.kiasa.co.uk
I bought picture infrared panel when…
I bought picture infrared panel when ordering it Got back to me was not in stock they quickly on case to get another one I like customer care is brilliant delivery was fast I would highly recommend them panel was lovely
26. februar 2026
Besvarelse fra Kiasa Heating UK
Dear Leslie
Thank you so much for your kind words 😊
We really appreciate you highlighting your experience, especially your patience when the original panel was out of stock. We're glad our team could quickly arrange an alternative and get it to you without delay.
It’s wonderful to hear that you’re happy with the panel and our customer care; that means a lot to us.
Thank you again for your recommendation!
Kind regards,
Team Kiasa Heating UK
www.kiasa.co.uk
excellent heater, good price superlative support
excellent product at a good price. but superlative post purchase support. just moved the panels to a new house, had a question and they got back in 2 hours confirming its ok to install facing a shower screen.
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Kiasa Heating UK
Dear Nick
Thank you so much, Nick, for your wonderful 5-star review.
We’re delighted to hear that you are pleased with both the product and the support you received after your purchase. It’s great to know we could help quickly with your installation question and give you peace of mind when moving the panels to your new home.
Thank you again for choosing Kiasa Heating UK.
Kind regards,
Team Kiasa Heating UK
www.kiasa.co.uk
Fantastic Customer Service
We ordered a 600W smart infrared picture panel for our conservatory as I read that that was the best way to heat one. The panel arrived quickly and well packaged. After installing, it looks just like a proper framed picture and the heating really is very effective. I contacted their customer services with some queries and Ava was fantastic in answering my questions.
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra Kiasa Heating UK
Hi Richard,
Thank you so much for your wonderful 5-star review. We're really pleased to hear that your 600W Smart Infrared Picture Panel is working well in your conservatory and that it arrived quickly and safely.
It’s great to know you like how it looks as a framed picture while also providing effective heat; that’s exactly what we aim for with our picture panels.
Thank you as well for your kind words about Ava. We always try our best to support our customers, so it means a lot to hear that your questions were helpful to answer.
We truly appreciate your support and thank you for choosing Kiasa.
Kind regards,
Team Kiasa Heating UK
www.kiasa.co.uk
Ordered a picture infrared heater.
Ordered a picture infrared heater.. excellent service and pretty dam good heater
13. oktober 2025
Besvarelse fra Kiasa Heating UK
Hi Pipi,
Thank you so much for your lovely 5-star review 🌻
We’re so pleased to hear you’re happy with your 600W Picture IR Panel. It’s one of our favourite designs too that combines warmth and artwork in one piece makes such a difference to a room.
We’re delighted that you’re enjoying both the heat performance and the beautiful finish of the painting. That balance of comfort and style is exactly what we aim to deliver.
Thank you again for choosing Kiasa; we truly appreciate your support.
Warm regards,
Team Kiasa Heating UK
www.kiasa.co.uk
Besvarelse fra Kiasa Heating UK
Hi Gerald,
Thank you so much for your kind words and 5-star review ⭐
We’re really pleased to hear you’re happy with your infrared bar heater and that you felt supported throughout the whole process. We always aim to make things simple, clear, and helpful from start to finish. Your feedback means a lot to us.
If you ever need any advice or assistance in the future, we’re always here to help.
Warm regards,
Team Kiasa Heating UK
www.kiasa.co.uk
Great heater for our living room
I visited Kiasa when looking for a far infrared heater for a cold living room in our house. I found this 600w panel in their sale and ordered it. The delivery was super-quick and the panel did not disappoint. We also have an extended warranty with it. It sits in front of our fireplace and keeps us warm while we watch telly in the evening. Very happy customer 😊
9. februar 2026
Besvarelse fra Kiasa Heating UK
Hi Steve 😊
This was such a lovely review to read; thank you!
We’re really glad the 600W panel has made a difference in your living room. There’s nothing better than getting comfy in the evening and not feeling that chill creeping in. Sounds like it’s found the perfect little spot in front of the fireplace!
It also means a lot that you chose to go with the extended warranty. We always want our customers to feel completely confident in their purchase.
If you ever need anything at all, even just a bit of advice, just drop us a message. We’re always happy to help.
Warm regards,
Team Kiasa Heating UK
www.kiasa.co.uk
Quality product with great service
Ordered 2 plain & 1 picture panel.
Arrived earlier than expected.
Easy to fit, give off a constant temperature. Will be buying more soon.
3. februar 2026
Besvarelse fra Kiasa Heating UK
Hi Sean
Thank you so much for taking the time to leave us such a lovely review; it really does mean a lot to our team 😊
We’re so glad everything arrived nice and quickly and that the installation went smoothly for you. Hearing that you’re happy with how the panels are performing is exactly what we hope for.
We're here to help when you’re ready to add more... just give us a shout!
Warm regards,
Team Kiasa Heating UK
www.kiasa.co.uk
Great product and very impressed with the company in general.
Very professional service, great communication and super-fast delivery. The heater I purchased, 960w far ir heater came well packaged and was far easier to install, as well as being lighter, than other panels I have installed in the past. On initial testing the panel performed as expected and, being nano crystalline, I expect it to last for many years but I can't wait that long before posting a review! So far so good and would definitely recommend this company for their service and will be dealing again with you soon.
9. januar 2026
Besvarelse fra Kiasa Heating UK
Hi Thomas,
Thank you very much for taking the time to leave such a kind and detailed review, it really means a lot to us.
We’re delighted to hear that you were happy with the communication, fast delivery, and how easy the 960W panel was to install.
It’s especially nice to know you found it lighter than other panels you’ve used and that it’s performing exactly as expected on initial testing.
Thank you again for the recommendation. We really appreciate your support and look forward to helping you again in the future.
Warm regards,
Team Kiasa Heating UK
www.kiasa.co.uk
Besvarelse fra Kiasa Heating UK
Hi Bert,
Thank you so much for taking the time to leave us a 5-star review; we really appreciate it.
We’re glad everything went smoothly from ordering through to delivery.
If you ever need any help in the future or have a question about your heater, we’re always happy to help.
Warm regards,
Team Kiasa Heating UK
www.kiasa.co.uk
Besvarelse fra Kiasa Heating UK
Hi Neil,
Thank you so much for taking the time to leave us a 5-star review, we really appreciate it.
We’re glad we could be helpful and make your purchase experience a smooth one. If you ever need advice, support, or just a quick question answered, we’re always here and happy to help.
Thanks again for choosing Kiasa Heating UK 😊
Warm regards,
Team Kiasa Heating UK
www.kiasa.co.uk
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