Waterpik UK Anmeldelser 

Waterpik sold me a broken product!!
Waterpik WP-660EU Ultra Professional oral irrigator
I bought this expensive device a long time ago and have not used it. It was closed in its box, inside a cupboard. Now I need it for a medical dental procedure. I took it out of the box and... it doesn't work at all! My money was thrown away.
Now I wasted my time chatting with the company's customer service, almost an hour. The representative confirmed according to the serial number that the device is yours. In the end, the representative disclaimed responsibility for selling a broken device and wrote to me that it was my fault that the device didn't work because I didn't use it and it was closed in its box...
I recommend not buying products from this company, which sells broken devices (I'm not the first, I've read other reviews), and disclaims responsibility towards its customers.
I am a journalist. I intend to post a dis-recommendation on the products of Waterpik Company, which treats its customers like this.

These are good to use, however they are expensive and do not last. My first lasted 9 months, the second 15 months. So many Amazon reviews complain of "stopped working", I don't know what the problem is, but not resolving this issue results in a waste of plastic, electronics and money.

I wouldn't buy another. I have bought two WF-05 whitening flossers over the past 5 years. Both have failed with an identical internal power supply fault. Waterpik will not provide any internal spares. This makes them obsolete for the sake of a £15 item that they will not supply. There is no reason for this, they are simple to repair and intrinsically safe, ie no nasty voltages. Hardly ethical or sustainable in today's climate.

This product was very expensive and not safe to use. I have my finger get caught while assembling , it’s very messy to use?!? Not happy.
Waste of time, money and effort.

No wonder Waterpik get bad reviews I have just purchased my 3rd one since 2019 the latest one would not turn off, the one before just stopped working I should have looked for a different make of Flosser if this one fails that’s the end of Waterpik for me

After 18 months I had a problem with my machine & contacted waterpik. They said I was still under guarantee & after proof of purchase straight away informed me I would be having a replacement. The e-mails kept me informed of when to expect it. After only 2 days it arrived. Such brilliant service you don’t get normally nowadays. The waterpik has improved my oral health my dentist has said.

I purchased Waterpik plus flosser 2 weeks ago. The only product I have ever purchased with no charge indicator light. ie. You guess when it is needing charged and guess for how long. Contacting the Company (a slip of paper in the box invites you to do so if you have a question ) Yes ! I do ! Where is the Charge Indicator Light ? This was a complete waste of time. The customer service was non existent. This company just does not care about good Customer Service. Told if not happy go back with it to Superdrug. Surely this is a major design flaw?
Sylvia Millar

Hand held unit. Great product but didn’t last long, the charging stopped first then intermittently worked but now completely dead and only 10 months old. Sad really because I loved it.

Bought a new Waterpik on dentist hygienist's advice in Jan 2021. Worked fine for about 7 months when it just stopped turning on despite being charged and the lights working. Was replaced under warranty with no issues. However now, about 7 months later the replacement has done the same again. Clearly a component (the switch?) is not good. Have reported it again but suspect a third device will not be forthcoming! No response so far!
UPDATE: Eventually it was replaced and the new one has lasted for about 6 months. Hopefully this problem will not be repeated.

Waterpik UK and Eire no longer provide replacement rubber valves for counter top reservoirs, although they still do in the US, and require you to replace the whole reservoir. This means that for a small rubber valve the effective cost, with delivery, is almost £10, and, even worse, the existing plastic reservoir and lid are straight into landfill. Completely irresponsible policy.

Bought a Waterpik Flosser after hearing the radio adverts. Sounded like a good idea. In practice, however, it is incredibly awkward to use. The bit you hold in your hand is way too big, and makes the whole thing difficult. It seems to work OK, but it is sitting there not getting used because it is so awkward. Suggestion. A short hose attachment, so the big unit can sit by the sink, and I only have to manipulate a small spray head at the end of a light hose. In fact I may make something like that up .... but why should I have to ?

Bought a Waterpik Water flosser on Dec 2019 it broke down i was sent on a new one without having to send the old one back.

What can you say, cant get better service than that

I purchased a Waterpik flosser from my dentist. It worked well until it refused to take a charge. As it was well within warranty Customer Service replaced it. I was impressed but when the replacement failed to charge in little over a year I realised that the build quality is obviously very poor. I am now trying a Panasonic.

Excellent customer service, had an issue with my purchase, full refund and very helpful staff

Waterpik I purchased in 2015 developed a leak and required a new rubber bung in the tank. Contacted the customer service team who responded really helpfully and supplied me with 2 replacement bungs FOC by post within a week. Very pleased with both the after sales service and the original product, which I would now not be without.

Waterpik 900 lasted 3 months. Had waterpik 900 toothbrush and waterflosser brought for me as a gift. Found the waterflosser a bit messy until I got used to it but did a great job on cleaning between teeth. The sonic toothbrush was excellent and left my teeth feeling nice and clean. Unfortunately after 3 months it stopped working and Waterpik would not honour any warranty as I had no purchase details. Just the non working item. So I can only give 1 star as it lasted such a short time and waterpik were so unsympathetic and offered no repair or replacement solution. Absolutely no chance I would recommend or buy another.