A bit of a blunder by Viva on their website caused us nearly to purchase items which weren't actually available. So good that we phoned through first to confirm stock levels. After that, their serv... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Having struggled with one item being out of stock, and then another being damaged on delivery … we didn’t get off to the ideal start! But Emma and Kheira turned it around and we now have a full set o... Se mere
Virksomheden har svaret
Absolutely love our new coffee table. Customer service/communication was excellent, from day of placing our order to day of delivery. Everyone went out of their way to make sure the product arrived on... Se mere
Virksomheden har svaret
Really excellent support from Emma throughout the process of ordering and arranging delivery for our sideboard. Thank you! We're delighted with the piece of furniture - it looks great, really clean l... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Viva Lagoon, we curate a refined selection of high-end designer furniture and accessories, bringing timeless elegance to both indoor and outdoor spaces. We collaborate with renowned brands to offer exceptional craftsmanship, contemporary design, and lasting quality. Our commitment to excellent customer service ensures a seamless shopping experience, from expert advice to secure delivery. Discover unique pieces that transform your home with sophistication and style.
Kontaktoplysninger
11-12 Old Bond Street, W1S 4PN, London, Storbritannien
- 020 7310 8880
- sales@vivalagoon.com
- www.vivalagoon.com
4,8
Fremragende
407 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Bought a set of towels from here
Bought a set of towels from here; very pleased with service. Towels are as appeared on website, lovely quality. Speedy delivery!
15. maj 2022
Besvarelse fra Viva Lagoon
Thank you so much for your review :-)
Kind Regards,
The Lagoon Team
A first class service from this company…
A first class service from this company from my initial enquiry to delivery . Nothing was too much trouble to ensure complete customer satisfaction. I would not hesitate to use this company again . Special thanks to Emma who made sure I was kept up to date with lead times and delivery .
21. april 2022
Uopfordret anmeldelse
Besvarelse fra Viva Lagoon
Hello Joanne - thank you so much for your review :-)
We hope that you are enjoying your purchase and we hope to see you again soon.
Kind Regards,
Emma
Very fast delivery lovely company
Very fast delivery, exactly as described and the price was spot on.
7. april 2022
Besvarelse fra Viva Lagoon
Good Morning.
Thank you so much for your review. We are very glad to hear that you are happy with your experience.
We hope to welcome you again soon :-)
Kind Regards,
Emma
This was ordered quickly and…
This was ordered quickly and effortlessly and Viva Lagoon was able to get an emergency statue out very quickly.
7. april 2022
Besvarelse fra Viva Lagoon
Hello & thank you so much for you review.
We are delighted that we were able to help you with your statue and that you were happy with your experience.
We hope to see you again soon.
With Kind Regards,
Kheira & Emma
I love these towels
I love these towels. I have bought 3 sets so far. Good quality and very absorbent. A little expensive but you pay for the quality. I would highly recommend these towels for personal use or as a gift 🎁
20. marts 2022
Great experience
Great experience! Items delivered 2 days later, well packed and as described. Delighted.
20. marts 2022
Fast delivery, excellent experience!
Fast delivery, items as expected, excellent experience!
3. marts 2022
Besvarelse fra Viva Lagoon
Thank you for your review Sophie :-)
We hope to see you again soon.
Best Regards,
The Lagoon Team
Besvarelse fra Viva Lagoon
Thank you for your review Penelope.
We love the Hubsch Poufs also - we are glad that you are happy with your product and received in good time.
We hope to see you soon.
Kind Regards,
The Lagoon Team
Margo Selby towels - good service and lovely towels
We purchased some Margo Selby towels. One size was unavailable after the order was accepted. The issue was dealt with promptly and efficiently and we were offered a generous replacement towel. The service was friendly and personal. No issues with delivery. We are very pleased with the towels. Gorgeous colours and good quality.
27. februar 2022
Besvarelse fra Viva Lagoon
Hello Mrs King,
Thank you for taking the time to write a review.
We hope to see you again soon :-)
Kind Regards,
The Lagoon Team
Not as advertised and then sent without…
Not as advertised and then sent without the pegs?!? However excellent customer service.
24. februar 2022
Besvarelse fra Viva Lagoon
Dear Chris.
We are so sorry for the issues that you experienced yet hope that you are now happy that all has been resolved.
Thank you for taking the time to write a review. We take your feedback very seriously and are continually working to ensure an amazing customer experience.
We hope that you can now enjoy your purchase and would love to see you again soon.
Kind Regards,
The Lagoon Team
Besvarelse fra Viva Lagoon
Thank you for your review Sarun - we are very pleased that you enjoyed your experience.
We hope to see you soon :-)
The Lagoon Team
Kept well informed and delivered on time
5. februar 2022
Besvarelse fra Viva Lagoon
Thank you for taking the time to review your experience Stephen this is really helpful.
If we can help in the future please let us know.
Kind Regards,
Kheira and Emma
Great service
Great service, website easy to use
Order went through smoothly, great communication to keep me informed and items arrived quickly, on time and in perfect order. I love them
4. februar 2022
Besvarelse fra Viva Lagoon
Thank you for taking the time to write a review for us.
We are very pleased that you are happy with your products & the service that you received :-)
If we can help in the future please just let us know.
Best Regards,
The Lagoon Team
Good communication throughout process
4. februar 2022
Besvarelse fra Viva Lagoon
Dear Rob,
Thank you so much for the review.
We hope to see you again soon :-)
Kind Regards,
Emma & Kheira
Besvarelse fra Viva Lagoon
Thank you so much for your review.
We hope to see you again soon :-)
Kind Regards,
Kheira & Emma
Besvarelse fra Viva Lagoon
We thank you for taking the time to write your review.
If we can help further please do let us know :)
All the best.
The Lagoon Team
Very helpful and friendly staff who…
Very helpful and friendly staff who kept me updated on the status of my order. My order arrived as scheduled. Very happy customer!
28. januar 2022
Besvarelse fra Viva Lagoon
We are very grateful for your review - thank you so much.
Please do pop back soon :-)
Kind Regards,
The Lagoon Team
Excellent!
Absolutely love our new coffee table. Customer service/communication was excellent, from day of placing our order to day of delivery. Everyone went out of their way to make sure the product arrived on time. Wouldn’t hesitate to buy from Viva Lagoon again. Can’t recommend highly enough. Thank you!
28. januar 2022
Besvarelse fra Viva Lagoon
We are so happy that you love your coffee table. And thank you so much for your feedback.
If we can help you in the future please just let us know.
Kind Regards,
Kheira & Emma
Great service and communication and…
Great service and communication and thoughtful to environment : )
26. januar 2022
Besvarelse fra Viva Lagoon
Thank you so much for you review. We are very pleased that you are happy :-)
We hope to see you again soon.
Kind Regards,
The Lagoon Team
Speedy delivery of 6 fab House Doctor…
Speedy delivery of 6 fab House Doctor mugs.
Product as described and great quality.
24. januar 2022
Besvarelse fra Viva Lagoon
Thank you so much for your review - the House Doctor Rustic collection is so lovely and we are very glad that you are happy.
We hope to see you again soon:-)
Kind Regards,
Emma
Dette er Trustpilot
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Læs om anmeldelsesprocessen på Trustpilot.
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