A bit of a blunder by Viva on their website caused us nearly to purchase items which weren't actually available. So good that we phoned through first to confirm stock levels. After that, their serv... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Having struggled with one item being out of stock, and then another being damaged on delivery … we didn’t get off to the ideal start! But Emma and Kheira turned it around and we now have a full set o... Se mere
Virksomheden har svaret
Absolutely love our new coffee table. Customer service/communication was excellent, from day of placing our order to day of delivery. Everyone went out of their way to make sure the product arrived on... Se mere
Virksomheden har svaret
Really excellent support from Emma throughout the process of ordering and arranging delivery for our sideboard. Thank you! We're delighted with the piece of furniture - it looks great, really clean l... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Viva Lagoon, we curate a refined selection of high-end designer furniture and accessories, bringing timeless elegance to both indoor and outdoor spaces. We collaborate with renowned brands to offer exceptional craftsmanship, contemporary design, and lasting quality. Our commitment to excellent customer service ensures a seamless shopping experience, from expert advice to secure delivery. Discover unique pieces that transform your home with sophistication and style.
Kontaktoplysninger
11-12 Old Bond Street, W1S 4PN, London, Storbritannien
- 020 7310 8880
- sales@vivalagoon.com
- www.vivalagoon.com
4,8
Fremragende
407 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great product and great customer care.
7. oktober 2026
Uopfordret anmeldelse
Living Room Furniture - Side Table
I ordered a side table for my sofa and I received it within a couple of days. Fabulous customer service! Thank you Viva Lagoon team!
10. august 2026
Great customer service
Great customer service - my order arrived earlier than expected - very happy with my purchases.
15. juli 2026
Ordered my 2 sun loungers on bank…
Ordered my 2 sun loungers on bank holiday Monday and the loungers were delivered on Tuesday. Would absolutely recommend this company, very friendly and incredibly efficient. Easily 5 stars from me
7. april 2026
Excellent service
The seller provided an excellent experience. One of the bowls arrived damaged, but after I reported it, they immediately offered to send a replacement. The new item was delivered as promised. Communication throughout the process was polite, clear, and very helpful. Highly reliable and professional seller.
21. januar 2026
Excellent service
Excellent service. I wanted a vase which showed as being the last in stock. Based on other TP reviews (re lack of stock) I contacted the company to check they actually had it in stock before I purchased it online. They called back within a couple of hours and it arrived the next day. Excellent! And the vase is beautiful.
20. marts 2026
Uopfordret anmeldelse
Lovely cushions and very good customer…
Lovely cushions and very good customer service
17. februar 2026
HIGHLY RECOMMENDED
Great experience with Viva Lagoon; excellent communication and customer service. Ordering process was straightforward, item was well-packed and delivery was prompt.
Unfortunately, the item I ordered had a fault which had been obscured by a label, probably before it had even got to Viva Lagoon, so they themselves would have been unaware. They got back to me very promptly with the offer of a replacement and without having to return the faulty item. The issue was resolved smoothly and without any hassle.
Highly recommend this business.
10. januar 2026
Uopfordret anmeldelse
Product was delivered on time
Product was delivered on time, with minimum fuss, & in good condition.
30. december 2025
Very quick delivery.
30. december 2025
Kept in contact and delivery was…
Kept in contact and delivery was roughly the amount of weeks expected
24. november 2025
Excellent customer service.
8. oktober 2025
Product fine but only one towel sent…
Product fine but only one towel sent instead of two.
9. september 2025
Quick service.
The service is extremely quick and efficient.
However the bath mat states that it is slip resistant and it definitely isn't, rather disappointing!
26. august 2025
Besvarelse fra Viva Lagoon
Dear Christine,
Thank you for the feed back and we are sorry for the mistake on our website.
We will call you today to arrange for collection of the bathmat and arrange for a refund if you choose to return the item.
Warm regards
The team
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