Pessima esperienza: viaggio di coppia. Abbiamo acquistato un tour per le isole (Murano, Burano e Torcello da Chioggia), ma ci hanno portato a Venezia. Il personale sull'imbarcazione "Raffaello", ci ha... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ho avuto modo di parlare con l'operatrice Federica, di Veneto inside, è stata molto gentile, ha ascoltato con pazienza tutte le mie richieste, mi ha fornito indicazioni di vario tipo (dai biglietti d... Se mere
Website INSIDE.COM is terrible and does not work for taking credit card payments to book Venetoinside.com tours. We tried multiple cards and even our neighbors tried with their card ...and all... Se mere
Virksomheden har svaret
Bellissimo tour della mia citta con Venetoinside! Bravissima e molto preparata la guida Silvia, che ha fatto conoscere alcune caratteristiche di Padova sconosciute anche ai padovani! E gran fi... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Discover Venice & the Veneto Region through our insider's tips and book online your holiday from A to Z! Choose from a wide selection of hotels, taxi & transfer services, public transport cards, tours, guided visits and activities, skip-the-line entries to St. Mark's Basilica and the most important museums in Venice. Why choose us? 1) Get the real insider's assistance and travel tips of a local tour operator 2) Plan and book your entire holiday on one single portal dedicated to Venice & Veneto 3) Buy on an e-commerce site that is protected using today’s highest safety standards
Kontaktoplysninger
Viale Ancona 24, 30172, Venezia - Mestre
- +39 0418877441
- contact.venetoinside@insidecom.it
- www.venetoinside.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy to navigate
Easy to navigate, appealing to the eyes, quite thorough.
Venezia - Basilica di San Marco il 18 agosto 2018
Venezia. Una fila interminabile, lunga circa 300 metri. Non ci penso neanche. Rinuncio. Poi vedo un'entrata completamente libera. Riservata a chi ha prenotato online. Cerco freneticamente su internet ed ecco la salvezza. Due minuti e ho il voucher con una spesa irrisorria. Mi avvicino incredulo all'entrata riservata e il miracolo si avvera. Ho evitato due ore di fila sotto il sole. Mai spesi meglio 3 euro. Grazie !
In simple word
In simple word, i cant use the ticket witch i was charged for, and no refound... For me i real disapointment...

Besvarelse fra Venetoinside.com
Il sito è chiaro e facilmente…
Il sito è chiaro e facilmente navigabile, non ho avuto problemi per il pagamento perché ho una carta di credito, però penso dovrebbero esserci più forme di pagamento per agevolare anche utenti senza carta di credito
Venice combo: gondola tour and Basilica - really great!
I purchased the Venice gondola tour with StMarc Basilica visit - well planned and executed! Guide showed up in time, provided stickers to sort folks into groups by program purchased. Gondola ride was perfect, Gianni was nice and non-intrusive, but engaged when we asked questions.
The second portion, the Basilica visit was a tiny bit confusing on pinpointing where to meet, but once we successfully reconnected with the guide, they quickly assigned us to the English-speaking guide (at this point you join a tour in progress). If you have a backpack, they show you where to drop it of for free safe-keeping.
We entered through a separate entrance and inside were fast-tracked to the altar. Later sat separately in a cordoned off area listening to our guide.
All worked as a well-ouled machine saving ton of time and confusion - well-worth planning and purchasing ahead!
False information on website, no support
Sold me tickets that according to their website "don't need to be printed and could be shown on a smartphone". This was untrue, as when I arrived at the venue they wouldn't accept the tickets on my phone. Tried to contact them on their website and have received no response after 2 weeks. Terrible, avoid.

Besvarelse fra Venetoinside.com
l'unico problema è il pagamento
l'unico problema è il pagamento, avendo una carta prepagata Flash nn mi è stato possibile fare il pagamento, ho chiesto un favore ad un amico, inoltre non vengono accettati bonifici o pay pal
pratico
chiaro, semplice veloce.Personalmente ho avuto un intoppo in fase dowload voucher ,ma avendoli contattati direttamente per telefono mi hanno risolto il problema in due minuti inviandomi per mail il tutto
Very bad
Very bad , waited in line 2 times . They didn’t have printer
Had to walk a mile and half in the sun and terrible humidity to find a printer ! And we came back. We had to go through all security check again
Not convenient at all
Don’t buy

Besvarelse fra Venetoinside.com
muy rapido y agil
Super easy to book a “skip the line” at…
Super easy to book a “skip the line” at San Marco basilica ....while looking at the long line of people waiting.
You're better of doing walk ins
1. Please have QR or bar code as electronic voucher so we don't have to print the voucher. There were no print shops open during weekends so we had a very hard time finding a printer. We spent almost an hour looking for a printer because it was "compulsory" to print the voucher.
2. Walk in gondola rides were cheaper at EUR 80 for 5 people.
3. Ride was only for 20 minutes instead of the advertised 30 minutes.
4. If you have a very strict schedule then this is good for you because you know exactly when a gondola is made available for you. If not, just line up for a gondola ride during off peak times, 5pm onwards

Besvarelse fra Venetoinside.com
Wonderful source of tremendous amount…
Wonderful source of tremendous amount of information. Easy to book whatever tickets and tours you would like.
THANK YOU!!!!
I learned the hard way that good help and customer service is not easy to come by in Italy. I can't understate the exceptional quality of service we received from Chrish of Visit Today Italy. We missed our train from Venice which meant we missed the beginning of our walking tour, which we could not reschedule due to a short time frame in Florence. Chrish went above and beyond to minimize the impact of our late start and things we should consider doing in Florence. He held our luggage for us and waited until after our tour to personally request us a taxi. I wouldn't hesitate to work with this company.
Also, Julia's tour was phenomenal. She was knowledgable, insightful, and clearly had a passion for her work and the subject matter. Book with confidence!
Found site to be somewhat cumbersome.
I had problems because I obviously had…
I had problems because I obviously had typed a wrong credit Card Information. Therefore, I felt insecure wether I was in charge or not. I re-filled in the forms and then the booking was performed.
The website was glitchy
The website was glitchy. It seemed as though it didn’t process the payment but then we received a confirmation email. One of the tickets had to be printed and the site said the ticket could be collected at the ticket office at the museum. However the museum would not print it. Since we had no way to print we could not go to the museum at all. We paid for nothing. Very disappointed.

Besvarelse fra Venetoinside.com
Voucher and Invoice not attached
I ordered two items separately, although only one item came through with vouchers. There is not information on how to retrieve based only on a booking confirmation without a voucher or invoice attached.

Besvarelse fra Venetoinside.com
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.





