Arrivé à l'aéroport de Marrakech, personne ne nous attendait. J'ai appelé le numéro figurant sur le bon de commande et une personne m'a répondue qu'il y avait un soi disant "bug" informatique et que j... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Четко, удобно и быстро. Теперь трансфер только так. Выбрали четко на количество чемоданов и людей. Комфортное вождение. Уже заказала подруге трансфер на прилет.
Virksomheden har svaret
Второй раз уже заказываю трансфер на данном сайте. Оплачиваю полностью сразу в рублях, что очень удобно. Всем кому не рассказывала о заказе на сайте, удивляются низким ценам, у нас вышло примерно 44$... Se mere
Virksomheden har svaret
Сегодня приехали в Турцию. Воспользовались этим трансфером. Все просто супер! Еще в Москве, сотрудник связался, все объяснил подробно с видео инструкцией, отслеживали рейс. Машина мини вен Мерседес, в... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Intui is a global marketplace for airport transfers and ground transportation. We connect travellers with trusted local transport providers, offering private cars with drivers, shuttle buses, and meet-and-greet services in over 175 countries. Book your transfer: http://en.intui.travel Affiliate program with 10,200+ travel agencies: https://partner.intui.travel/en Trusted network of 5,000+ transport companies: https://fleet.intui.travel
Kontaktoplysninger
Eastcastle House 27/28 Eastcastle Street , W1W 8DH, London, Storbritannien
- +44 2037 780 157
- support@intui.travel
- en.intui.travel
3,8
God
491 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Mejor que hay!
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Hola, Igor:
Gracias por sus 5 estrellas y su breve pero muy halagadora reseña.
Esperamos contar contigo en nuestra plataforma cuando planifiques su próximo viaje.
Nuestros mejores deseos,
Intui Team
Intui.travel a company with a…
Intui.travel a company with a distinguished history.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Dear AlRadwa tours,
Thank you very much.
We will be pleased a lot, if could share your expericence with your Itui rides or booking on our Intui platform, or working with Intui as a partner.
And we really hope that you will continue to enjoy using our platform.
Our best wishes,
Intui Team
Быстро, удобно и с комфортом
Четко, удобно и быстро.
Теперь трансфер только так. Выбрали четко на количество чемоданов и людей. Комфортное вождение. Уже заказала подруге трансфер на прилет.
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Дорогая Елена,
Огромное спасибо за ваши 5 звёзд и прекрасный комментарий. Ваши отзывы позволяют нам оценить нашу работу и улучшать качество предоставлемых нами услуг.
Надеемся ещё не раз увидеть Вас на нашей платформе, когда вы будете планировать ваши следующие путешествия.
Наши наилучшие пожелания,
Intui Team
Arnaque
Arrivé à l'aéroport de Marrakech, personne ne nous attendait. J'ai appelé le numéro figurant sur le bon de commande et une personne m'a répondue qu'il y avait un soi disant "bug" informatique et que je devais appeler le numéro d'urgence figurant sur le bon sauf que c'était le même numéro. De plus la personne se moquait de moi au téléphone. Nous avons du payer un autre taxi beaucoup plus cher pour nous rendre à notre hôtel. A fuir !
6. april 2026
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Dear Francois SINDT,
Merci de nous l'avoir signalé. Vos commentaires sont très importants pour nous et nous aident à améliorer notre service.
Vous pouvez faire une réclamation auprès de la société de transfert pour cette commande.
Envoyez les réclamations au centre de support client customer@intui.travel avec les preuves que nous avons énumérées dans la lettre qui vous a été envoyée par la poste.
Toutes les réclamations doivent être faites par écrit dans les 20 jours suivant la date du transfert de retour (ou unique si un segment de transfert est dans la commande).
Les réclamations sans preuve, captures d'écran, matériel photo/vidéo de fixation des incohérences décrites dans le service ne sont pas acceptées.
Nous attendons votre réponse.
Kind regards,
Intui Travel Team
Da evitare
Aeroporto Giacarta : non si è presentato nessuno o almeno non alla nostra uscita. Ho telefonato per circa mezz’ora senza nessuna risposta. Alle mie rimostranze l’azienda ha dato ragione all’autista perché gli ha inviato una foto che lui era lì. Anche io ho inviato gli screenshot delle telefonate ma a loro non gli è interessato. Evitate questa azienda.
23. september 2025
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Gentile Cliente,
Grazie per il tuo feedback.
Abbiamo esaminato la tua prenotazione e tutte le circostanze correlate.
Tutte le informazioni e i documenti giustificativi sono stati inviati al tuo indirizzo e-mail.
Non ti sei presentato per il ritiro e non hai contattato l'autista utilizzando i numeri forniti nel voucher.
Pertanto, la prenotazione è stata chiusa come no-show dal cliente.
Cordiali saluti,
Intui.travel Transfer
Замечательная компания
Замечательная компания, поддержка на связи, цена качество отличые
14. februar 2026
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Дорогая Анжелика Смирнова,
Большое спасибо за прекрасный отзыв и детальное описание всего, что вам понравилось.
Надеемся вы еще не раз воспользуетесь нашей платформой, планируя ваши новые путешествия.
Наши лучшие пожелания,
Intui Team
We would like to extend our…
We would like to extend our congratulations to you and your thriving transport business, dear partner.
13. januar 2026
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Dear Allie,
Thank you very much for sharing with us your experience.
We have high hopes that you will visit our platform again, while planning your next trip.
Our best wishes,
Intui Team
Fahrer kam nicht
Heute um 13 Uhr mit dem Flugzeug in Doha angekommen, aber der gebuchte Transfer mit intui Travel transfer zum Hotel erfolgte nicht, da kein Fahrer erschien trotz 70 Minuten warten am Gateausgang. Die Dame vom Informationdesk und wir versuchten den Fahrer zu erreichen, dann hieß es, er würde parken, aber niemand kam. Schließlich nach 70 Minuten nahmen wir entnervt ein Taxi auf eigene neue Kosten.
10. januar 2026
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Liebe Gisela,
vielen Dank für Ihre Meldung dieses Vorfalls.
Zur Information: Sie können Ihre Reklamation an support@intui.travel senden (eine detaillierte Anleitung zum weiteren Vorgehen finden Sie auf Ihrem Transfervoucher, falls Ihr Transfer nicht durchgeführt wurde). Der Vorfall wird gründlich untersucht, und falls sich das Verschulden des Transportunternehmens bestätigt, erhalten Sie eine vollständige Rückerstattung.
Mit freundlichen Grüßen,
Intui Team
IT WAS ON TIME WITH PROFETINAL DRIVER
VERY NICE EXPERIENCE ; IT WAS ON TIME WITH PROFETINAL DRIVER
2. november 2025
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Dear Halim Benadla,
Thank you very much for sharing with us your experience.
We have high hopes that you will visit our platform again, while planning your next trip.
Our best wishes,
Intui Team
No refund in full, even though car description was incorrect
Wanted to book a transfer with baby seat as indicated in the description of the car, but this turned out not to be possible in the end. The customer service proposed that I would cancel the order not telling me that they would not fully refund me because a fee is associated with the 'payment provider'. Absolutely horrendous customer service.
I had booked this car specifically for the baby seat, not that I had changed my mind. The description was clearly wrong, so otherwise I would not have booked the ride in the first place.
The fact that this company then wishes to invest more in throwing excuses at you instead of compensating in full, says everything about its reliability and view on customer service
8. december 2025
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Dear Wouter Lammens,
On the Intui website, child seats are offered as an additional service. They are not included in the basic transfer price and must always be added separately during the booking process on the checkout page. Depending on the carrier, this service may be free of charge or paid. If the option to add a child seat is not available, it means that the carrier does not provide this service.
By booking and paying for a transfer on the Intui website, the client confirms that they have read and accepted the Terms and Conditions of the service, which are published on our website. The cancellation and refund policy is an integral part of these Terms. Refunds are processed strictly in accordance with the accepted conditions, including the deduction of a payment processing fee charged by the payment provider, not by Intui.
All actions on the part of Intui are carried out in full compliance with the agreed Terms and Conditions. No violations have been identified.
Vehicle descriptions and service details are provided by the carrier. We have taken the feedback into account and will forward it to the carrier to help prevent similar misunderstandings in the future.
We trust this clarifies the situation.
Our best wishes,
Intui Team
Все супер
Все супер! Несмотря на задержку рейса в несколько часов, водитель ждал все время и был максимально деликатен. Спасибо за все!
29. november 2025
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Дорогой Арарат Карапетян,
Большое спасибо за прекрасный отзыв и детальное описание всего, что вам понравилось.
Надеемся вы еще не раз воспользуетесь нашей платформой, планируя ваши новые путешествия.
Наши лучшие пожелания,
Intui Team
My flight was cancelled
My flight was cancelled. I asked to use the voucher for the return to the airport but I have no answer from the company and on my account page the transfer is like completed, but that's not true.
28. november 2025
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Dear Flavio Capasso,
Thank you very much for your feedback.
By booking and paying for a transfer on the Intui website, the client agrees to the Terms and Conditions of the service, which are published on our website.
According to the information provided, the flight indicated in the booking was cancelled. In such situations, if the transfer becomes irrelevant, the client must follow the instructions stated in the voucher: request changes to the order or cancel it, where applicable. No cancellation or change request was submitted via the account or coordinated with the carrier in advance.
In line with the voucher terms, route changes are subject to the carrier’s approval and may require an additional fee. In this case, the changes were agreed with the carrier, the additional cost was accepted by the client, and the transfer was provided according to the updated route.
As the service was completed, the booking was marked as fulfilled in the system. No violations were identified on the part of the carrier or Intui.
Refunds are generally not applicable in such situations; however, as an exception and with the carrier’s consent, a partial refund was issued. The refunded amount is credited back to the original payment method within standard bank processing times.
Intui.travel operates as an online transfer booking platform that connects clients with carrier companies.
We trust this clarifies the situation.
Our best wishes,
Intui Team
Order number
Order number: INT-3513369 Мультиязычный, всё читаемо и понятно, быстрый отклик, все возможные варианты оплаты, безопасно.
21. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Дорогой Олег,
Большое спасибо за 5 звёзед и выделние понравившихся вам моментов. Ваши отзывы помогают нам делать нашу платформу еще более удобной для пользователей.
Надеемся снова увидеть вас на нашем сайте, когда вы будете планировать ваше следующее путешествие.
Наши лучшие пожелания,
Intui Team
Удобный поиск и достоверные тарифы
Удобный поиск и достоверные тарифы, выгоднее, чем на других сайтах
8. september 2025
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Добрый день, Егор Михайлович!
Спасибо, что нашли время поделиться с нами опытом использования нашего сайта!
Нам приятно слышать, что наш сервис был высоко оценен Вами.
Будем рады видеть Вас снова на нашем сайте для Ваших новых путешествий.
С Уважением,
Команда Intui.travel
Dear partner
Dear partner, we congratulate you on your successful transfer company.
3. november 2025
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Dear Karan,
Thank you very much for your congratulations -- it's really encouraging.
We will be pleased a lot, if could share your expericence with your Itui rides or booking on our Intui platform, or working with Intui as a partner.
And we really hope that you will continue to enjoy using our platform.
Our best wishes,
Intui Team
Punctuality of a driver
Punctuality of a driver. Water in the salon
8. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Dear Customer,
Thank you very much for sharing with us your experience.
We have high hopes that you will visit our platform again, while planning your next trip.
Our best wishes,
Intui Team
The driver did not arrive
The driver did not arrive
No one from the company or from the drivers side responded
6. oktober 2025
Besvarelse fra Intui.travel transfer
Dear VITALII,
Thank you for reaching out.
We have sent you a request for additional information regarding your claim. Our team is currently waiting for your response in order to proceed with the claim.
Please check your inbox (and spam just in case) and reply at your earliest convenience so we can assist you further.
Our best wishes,
Intui Team
Performance Notes
The car is provided much worse than in the application. The year of the car is older, the car brand is simpler. Several times a car with non-working air conditioning was provided. There was an order for which the car did not come to order at all.
13. oktober 2025
Besvarelse fra Intui.travel transfer
Dear OLGA TYSHKEVICH,
Thank you for sharing your feedback with us.
We noticed that your review was submitted for an order with a service date that has not yet occurred. Unfortunately, it’s not possible to evaluate a service that hasn’t taken place.
Please verify the order details, it’s possible that an incorrect order number was provided.
Kindly send the correct order reference number to support@intui.travel, and our team will review it promptly.
Our best wishes,
Intui Team
Asking extra money after dropping
Asking extra money after dropping.
Worst experience.
8. oktober 2025
Besvarelse fra Intui.travel transfer
Dear Ton Van Son,
Thank you for sharing your feedback with us. We are sorry to hear that your booking experience did not meet your expectations.
To allow us to investigate what might have caused this issue, send us your claim at customer@intui.travel and provide your booking reference or the email address used for the booking. This will help us quickly check your reservation and clarify the situation.
We have also sent to your e-mail the instructions for how to send a claim.
We sincerely hope to have the opportunity to provide you with a seamless experience in the future.
Our best wishes,
Intui Team
Besvarelse fra Intui.travel transfer
Dear Kunde,
Thank you for sharing your feedback with us. We are sorry to hear that your booking experience did not meet your expectations.
To allow us to investigate what might have caused this issue, please contact our customer support team at support@intui.travel and provide your booking reference or the email address used for the booking. This will help us quickly check your reservation and clarify the situation.
We sincerely hope to have the opportunity to provide you with a seamless experience in the future.
Our best wishes,
Intui Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.