Tyneside Home Improvements Anmeldelser 

Would recommend this company to anyone, done an amazing job changing our windows.
From the sales team down to the fitters and plasterers the team were fantastic. For construction type work they were very clean, sweeping up at the end of the day. The process was 99.9% perfect (let's face it nothing is ever 100%).
But the little niggly things that may seem trivial to some, but to the customer may feel massive were sorted immediately, so never felt like I was bothering them no matter who I spoke to.
So would give a 10 out 10 to everyone from the sales team, office staff, fitters and plasterers.
If you want quality and a hassle free service THI is definitely worth a phone call.

From the initial survey to the final touches, our experience with Tyneside Home Improvements was excellent. Each step of the process was handled with the utmost professionalism, making the entire experience seamless and stress-free.

The journey began with an initial surveyor's visit from Dan, and setting a high standard for what was to come. Dan was not only thoroughly knowledgeable, but also keenly attentive to our questions and preferences. His professionalism, expertise, patience, and engaging manner laid the groundwork for the excellent service and craftsmanship that followed. Dan was pivotal in our decision to choose THI over other companies and gave us the confidence we were in good hands.

Telephone and email communications with the company office were handled with the utmost courtesy and professionalism, especially Jo, and Anthony, and colleagues. They ensured that we were kept informed throughout the entire process, from scheduling to updates on the progress of our installation.

The installation team's work was a testament to their skill and attention to detail: from the SupaLite roof installers, Dave and Jack; the plasterers John and Johnny; and the electrician Mac. The Project Management was great. It was refreshing to see all the staff actually working together efficiently as a Team, and ensuring that the quality of the installation was top calibre.

The transformation brought about by the SupaLite roof conversion exceeded our expectations, enhancing both the aesthetic appeal and the thermal efficiency of our conservatory. It has hopefully now become an all year-round living space.

Post-installation, the company's commitment to ensuring complete customer satisfaction shone through once again. Jo addressed our queries, and the snag resolution team Stuart and Paul were prompt in addressing any minor issues, demonstrating the company's commitment to customer satisfaction. Their quick and efficient handling of these details reassured us that we made the right choice. So much so that we had some additional glazing work done in the home with THI by Paul.

Thank you to the entire Tyneside Home Improvements team for your wonderful work and for making this experience so positive!

Very impressed with this company its staff, and tradesmen. Everything went smoothly. So organised, one tradesman followed the last one seamlessly all of them polite and tidy workers. On the phone any questions or queries I had were answered there and then if they didn't know it was a very short wait for a call back. Communication was great. All lovely people and had a good laugh with them. My partner even made sausage egg and bacon sandwiches for them. Wouldn't hesitate to use this company again and will certainly recommend them to others.
Lyndsey 🙂

From start to finish next level service. Fantastic quality windows at a very reasonable price. Ricci the salesman provided first class service and we couldn't be happier. Highly recommended.

Recently had a "Supalite"roof installed on an existing conservatory. From our initial enquiry to Lee, the sales rep. visit followed by Kevin, the surveyor, until completion everything was handled very efficiently. Dave and Jack worked in challenging weather conditions but remained cheerful and considerate, working very tidily and cleaning up well before leaving as did the plasterer and electrician. We are delighted with the product and result and found THI helpful and easy to deal with. Would not hesitate to recommend.

We have recently had our windows and doors all changed and upgraded from Tyneside Home Improvements, although there were a few initial hiccups with materials, the work was well worth the wait, we are over the moon with the work that has been carried out. From our first meeting with Ricci, who was outstanding in going through everything with us, making sure everything was right for us, even the follow up call after the work was complete. To Kev, Rob and all the tradesman who worked on our house we cant thank them enough for the end product, its all the little finishing touches that have made a massive difference.

We recently had an orangery added onto our new build house and our experience with Tyneside Home Improvements from start to finish was second to none. Very attentive throughout and always contacting us to ensure we were happy with every step of the build. Paul and the team who built the orangery were fantastic and very clean and tidy as was Dave the electrician and Mark the plasterer. Damon was visiting regularly to oversee the works carried and to ensure we were happy with each section of the build process.

A first class job within a very short timescale and we were kept up-to-date constantly, I cannot recommend this company enough.

Very positive experience from start to finish. Tyneside Home Improvements replaced all the windows and doors in our house and constructed a beautiful orangery with carefully matched handmade bricks to blend with the rest of the house. Highly skilled specialists for each stage of the construction. Really nice people who are happy in their jobs, who get on with their colleagues and work really hard and at the end of each day, leave everything clean and tidy. I have no hesitation in recommending this top notch company to friends, family and neighbours. We would use them again any time.

We are extremely pleased with our new Supalite roof, windows and doors on our “tired” conservatory. From the build lads Joe and Joel who worked effortlessly in cold, wet conditions to ensure we were always watertight, Pete the plasterer who worked long hours over 2 days to provide perfect plastering and Dave the Electrician who was was clean, tidy and punctual, the whole team are a credit to Tyneside Home Improvements.

Given the weather conditions weren’t great, the team respected both inside and outside of the property, leaving as they found it, with garden and conservatory flooring protected as if they hadn’t been there.

Additionally, the office kept us informed of every step, with all the work completed as described and to time.

The end product is fantastic, with us looking forward to being able to use the room all year round.

We wouldn’t hesitate to recommend Tyneside Home Improvements to anyone.

I am highly impressed with the service I received from THI. I came across them by internet search and rang straight away. Quotation visit was sorted straight away. Ricci is very professional and friendly. The windows and the installation are of great standard. I definitely recommend.

Tyneside Home improvements recently replaced all the original, stained glass, leaded windows in our home.
We are in a conservation area so required planning permission. Their surveyor, Steve, submitted our planning application for us and took great pains to replicate far as possible aspects of the original windows. Jason and Arron,the filters of the original windows at the front, and Kevin and Lewis who fitted more modern windows at the back of the house, all did an excellent job. An issue with the manufacturers sending the wrong pane was sorted out to our satisfaction. I certainly recommend the company for the work they did and I would definitely use them again.

We are thrilled with our stunning orangery, it’s really made a huge difference to our living space. We had a tiny kitchen so not only did we have an orangery built, we also knocked through from our living room to kitchen making it all open plan and made it our dream home.
From ground workers, builders and the installation team all worked really hard and efficiently in some awful downpour weather. We suffered a set back which delayed the build but the communication and care we received was above and beyond and cannot thank the team at THI especially Kevin and Anthony who came to visit which meant a lot at a stressful period.
We also had our guttering and fascia’s installed which finished the look of our house.
We still have a long way to go with our home improvements and we wouldn’t hesitate to contact Tyneside Home Improvements again. Thank you x

Tyneside Home Improvements have been excellent throughout this garage conversion, from the first discussions to the finish, with excellent communications at all times. The building team, were very friendly and very caring and considerate with my mum who is in her 90's. The whole team was outstanding and all the work was first class. I would highly recommend Tyneside Home Improvements to anyone

We are delighted with the new windows. Very impressed with Kevin and Bob, who went out of their way to make the whole experience easy for us. The rooms feel warmer, and the new frame colour looks really smart. The company were extremely efficient, and we plan to use them again for our next home improvements.

Tyneside Home Improvements built us a a hybrid Orangery just over a year ago now. We gave a very positive review at the time (particularly in relation to the friendliness and flexibility of their team and their quality control- at one point we were happy with the quality of the work but the company themselves were not and redid it!). A year on we continue to be impressed as they contracted us to check that there were no problems as well as doing a site visit. We did have a small problem with the window locks and they had an engineer out to rectify this within two days. We would have no hesitation in recommending this company to anyone considering any sort of extension work.

I had our conservatory roof replaced my sister recommended this company to me they were professional on time and above all the after service is fantastic. I would and have recommended them to other people.

We were very impressed with this company from start to finish. No pressure was put on us to make hasty decisions and everything was set out from pricing to timescale. The workmen were superb. They came when they said they would, were respectful of our property, and worked very efficiently. We couldn't find fault with anything. We would recommend them wholeheartedly.

Tyneside Home Improvements built us a sun room. It was a great experience from start to finish. We were kept informed at each stage and the garden was kept as tidy as possible in the working area. All of the various workmen at each stage of the process were friendly and helpful and we are really happy with the final result. I can highly recommend this company and will use them again in the future.

We recently had two new windows fitted at the front of our house. Since being fitted last week we’ve already noticed a massive reduction in sound and the room is much warmer at night. They also feel a lot more secure than our previous ones. I’m excited to see the difference over winter as the quality of our previous windows were very poor.

The fitters were friendly and informative, and they took all of the old frames away with them.

This is the second time we have employed this company for building work. A conservatory and then a garage conversion .Excellent professional service from start to finish.The tradesmen are friendly, helpful, and completed their work to a high Standard. 100% recommend . thank you again Tyneside home improvements.