troocost.com Anmeldelser 

666
•
TrustScore 5 ud af 5

4,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I’ve used Sonnie Terry and Troocost for both of my nurseries now she is my saviour, very helpful, amazing knowledge sorted all our change of owner details, submitted everything we needed, had us up an... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Competitve rates in this ever increasing market. Ashleigh Hays was extremely helpful and courteous throughout (whereas other companies constantly bombarded me with calls & emails). It was always grea... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Anthony Heaton.. An absolute pleasure to work with as well as being one of my favourite brokers As an Account manager at Yu Energy, I aim to have good relations with my brokers and Antho... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

At last we now have our farm supply out of "half hourly" and on a sensible supply and metering arrangement. Its take over 6 months of hassle with British Gas and meter suppliers but Gavin and Aaron... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Prissammenligningsside

Skrevet af virksomheden

Compare and find the best energy prices for your business with troo, a fairer way to pay for your energy.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

666 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(666)

121 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

We’ve had an outstanding experience…

We’ve had an outstanding experience working with Troo. From the outset, their team was professional, knowledgeable, and incredibly responsive. They took the time to understand our specific needs and worked hard to secure a contract that offered excellent value for money.

What really stood out was the level of customer service by Ashleigh and Johnny, clear communication, honest advice, and a genuine commitment to helping us make informed decisions. They handled everything from market comparisons to contract management with efficiency, making the whole process smooth and stress-free.

Thanks to their expertise, we’ve not only saved on our energy costs but also gained confidence that we’re in capable hands going forward. Highly recommended for any business looking for a reliable and proactive electricity broker.

Belthorn Academy Primary School

8. maj 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

This review has made our day! Thank you so much for the great endorsement on our service and specifically the support you have had from Ashleigh and Johnny. We look forward to working with you and supporting you from now, and throughout your contract.

Bedømt til 5 ud af 5 stjerner

I spoke to Ashleigh Hays

I spoke to Ashleigh after sending her an email to help with 1 of our client's electricity renewal. Ashleigh was friendly and polite and got straight onto getting prices for us. She kept me informed of the process and put me in contact with her senior pricing specialist Jonny. He went through the details and offered me an excellent deal which in the long run will save my client a lot of money during the fixed term of the contract. Highly recommend.

6. maj 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

What a great review and recommendation! Thank you so much for letting us know how great you feel the service was from both Ashleigh and Jonny. Please remember that if you need any support from now and throughout your contract, our Troo Assure customer service team are on hand.

Bedømt til 5 ud af 5 stjerner

Troocost Support

The team at Troocost have been impressive in that they identified the best contract made the transition painless and then checked that our first bill was correct. Great team - thanks Matthew O'Neil

6. maj 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

We are so pleased to see how impressed you are with the service you have received so far. We pride ourselves on being helpful, sourcing the right contracts for our customers and then continuing the support throughout your contract.

Bedømt til 5 ud af 5 stjerner

Kaine & Cassie from Troocost have been…

Kaine & Cassie from Troocost have been amazing in helping us secure fairer and better rates for both gas and electric contracts across all of our sites. Would highly recommend them to anyone looking for a guiding light in this confusing market!

16. april 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thank you for taking the time to leave us a review. Our values are based on being transparent, fair and helpful and we're delighted that has been your experience. We continue our service throughout your contract with our Troo Assure team, so please don't hesitate to get in touch should you need further support.

Bedømt til 5 ud af 5 stjerner

Troocost.Quick and Efficient

Cameron Morris at Troocost provided us with a very efficient and quick response to our enquiry about our electricity contract for the coming year. He managed to get a very fair deal for us. We will have no problem in seeking Cameron's and Troocost assistance again in future!

30. april 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thanks so much for letting us know what a great job Cameron has done. It's great to read that he has been really responsive to your queries - well done Cam!

Bedømt til 5 ud af 5 stjerner

Great Service

Can't speak highly enough of Aaron Lee of CLA Energy Services. He has been very helpful and taken the stress out of dealing with energy supply companies. He is efficient, professional and has kept us up-dated throughout the process. Thanks Aaron!

28. april 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thank you for recommending our service and in particular the support you have had from Aaron. Our aim is to take the stress and hassle out of managing your gas, electric and water and it's great to see that working for you.

Bedømt til 5 ud af 5 stjerner

Dealing with power utilities.

Dealing with Matthew O'Neil proved that the company are watching our backs in the confusing world of power utilities.

25. april 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thank you so much for this review. Matthew is a new recruit to our customer experience team and we are delighted to see your comments. Please remember he is on hand for anything else you may need.

Bedømt til 5 ud af 5 stjerner

Fantastic

Fantastic! Marie was very helpful resolving an issue with our smart meter, I would highly recommend Troocost.

1. april 2025
Uopfordret anmeldelse
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Besvarelse fra troocost.com

Thank you so much for the recommendation. It's great to read about the fantastic service Marie has provided. Well done Marie!

Bedømt til 5 ud af 5 stjerner

I work with Jack Carlisle at Troo on an…

I work with Jack Carlisle at Troo on an almost daily basis and am very happy with the relationship we have developed and maintained over recent years along with other members of Troo and our company. Jack is a pleasure to work with.

22. april 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thank you for leaving Jack such a great review. We're really happy to read that you're experiencing a great service. Well done Jack!

Bedømt til 5 ud af 5 stjerner

Consistency is Key

I work with Jack Carlisle and other members of Troo on a regular basis and the level of service is outstanding. Prompt and professional, and straight to the point, Troo always provide good communications and flexibility when another approach may be needed. Thanks Jack.

15. april 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thank you so much for the brilliant feedback. Great service and great communication is a huge priority for us and we're so happy to see you are having a positive experience.

Bedømt til 5 ud af 5 stjerner

Great customer service

This company has worked through problems for me. Easy to get in touch with and quick reply. Makes everything so much easier for my self. Great customer service

1. april 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

We are so pleased to see we are helping you get on with running your business and taking the hassle out of any utility problems. Don't forget we are here for any service query you may have.

Bedømt til 5 ud af 5 stjerner

Very prompt response to my meter move…

Very prompt response to my meter move request.

14. april 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thank you so much for your review and it's great to see that we have been responsive to your request. Our Troo Assure team are here to support with any of your utility queries so please get in touch should you need further support.

Bedømt til 5 ud af 5 stjerner

Amazing experience brilliant service

I firstly want to say, I have had bad experience with brokers and vowed to never use them again, however that all changed after speaking with Tony from Troo. He kept me updated on a regular basis, without any false promises and stuck by every word. I highly recommend Troo for your business. Thanks again Tony.

8. april 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thank you so much for your feedback - we're delighted to see you have had such a great service.

Bedømt til 5 ud af 5 stjerner

Tony Asif from Troo

Tony Asif from Troo, brilliant person and was very honest and stuck by every promise. He updated me on every progress of my gas installation and never let down. If there was an option to give 10/10.

9. april 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thank you for the feedback about the service you have had from Tony. It's great to see you have had timely updates about your gas installation. Well done Tony!

Bedømt til 1 ud af 5 stjerner

Nightmare....

Nightmare..... call after call, email after email, won't take no for an answer. Terrible attitude from staff. Avoid!

3. april 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thank you for your feedback. It's really difficult to see a poor review when we aim for high standards in our service.

We have tried to speak to you further about your experience, as we can see a request was made to pull together a quote for you. From our perspective there has been a miscommunication on the next steps, and we can learn from that. We are really sorry that your experience with us wasn't a better one.

Bedømt til 4 ud af 5 stjerner

Dealing with energy companies is never easy

Dealing with energy companies is never easy and so when I couldn't get any further myself I asked for help from Aaron Lee at CLA Energy Services . He stepped in with a bit of pressure to resolve the issue. It did take a long time over all but now it's fixed.

31. marts 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thank you for your review about Aaron's support. We're pleased to see that your issue has been resolved. Please don't forget that we are on hand to support you for a wide range of queries, so please get in touch if there's anything further we can help with.

Bedømt til 5 ud af 5 stjerner

Very Helpful

Aaron Lee was very helpful. My query was sorted quickly and efficiently.

27. marts 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Hi Lynn - thank you so much for your feedback on the help you have received from Aaron. It's great to read.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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