troocost.com Anmeldelser 

666
•
TrustScore 5 ud af 5

4,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I’ve used Sonnie Terry and Troocost for both of my nurseries now she is my saviour, very helpful, amazing knowledge sorted all our change of owner details, submitted everything we needed, had us up an... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Competitve rates in this ever increasing market. Ashleigh Hays was extremely helpful and courteous throughout (whereas other companies constantly bombarded me with calls & emails). It was always grea... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Anthony Heaton.. An absolute pleasure to work with as well as being one of my favourite brokers As an Account manager at Yu Energy, I aim to have good relations with my brokers and Antho... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

At last we now have our farm supply out of "half hourly" and on a sensible supply and metering arrangement. Its take over 6 months of hassle with British Gas and meter suppliers but Gavin and Aaron... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Prissammenligningsside

Skrevet af virksomheden

Compare and find the best energy prices for your business with troo, a fairer way to pay for your energy.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

666 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(666)

121 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Nicola Phillips

Jonathan Mordica and Demi Evans were friendly, fair and transparent.
No jargon, or trying to sell me something I didn't ask for, like all the other brokers I spoke to in the lead up to the renewal. The price was fantastic too. No brainer !
I wouldn't hesitate to recommend Troocost, to anyone looking for a hassle free service from a knowledgeable no nonsense company.
Keep doing what you are doing Troocost!!

4. juli 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thank you so much for such a great recommendation. Finding the right energy contract can be a challenge and it's great to see how seamless you have found the experience. Don't forget that we offer lots of support throughout your contract so please get in touch when you need any help.

Bedømt til 5 ud af 5 stjerner

Responsive and attentive

Joanne manages our account and has dealt with any teething issues most efficiently and effectively. We have found Joanne and her team to be responsive to communication and attentive to our needs and are very happy with their service

2. juli 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thank you for the great feedback on the support Joanne has given you. We're delighted to see that you're happy with the service you're getting.

Bedømt til 5 ud af 5 stjerner

Trooly Brilliant

Always available to help. We have had many complicated issues with our tender and Troo and its employees have been instrumental in getting these resolved especially Louise Richardson. Would definitely recommend

30. juni 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thank you for the great review. We pride ourselves on our relationships with suppliers and internal teams to get things resolved for our customers and it's great to see Louise recognised - thank you.

Bedømt til 5 ud af 5 stjerner

Very helpful

24. juni 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thank you for your feedback. We aim to be as helpful as possible with every query we get, and it's great that you are feeling the benefit of that.

Bedømt til 5 ud af 5 stjerner

Ashleig

Ashleigh was professional, personable, and responsive to all of my questions. Thank you for your help.

20. juni 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thank you for your review of Ashleigh's support - it's great to see how professional and responsive she has been.

Bedømt til 5 ud af 5 stjerner

Aaron Lee from CLA Energy Services is a…

Aaron Lee from CLA Energy Services is a true professional. Really helpful and nothing is too much trouble for him!! highly recommend!!

18. juni 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thank you for the recommendation on our service and the support you have had from Aaron. Please remember we are here to support with any further queries and support you may need.

Bedømt til 5 ud af 5 stjerner

Trustworthy and reliable

Trustworthy and reliable, responded to queries quickly and efficiently through the duration of our electricity contracts.

17. juni 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thank you so much for your kind words. We're thrilled to see that you are finding our service responsive, reliable and efficient. This kind of feedback motivates our team to continue to provide great service.

Bedømt til 5 ud af 5 stjerner

Corona Rnergy - numpties

We had a problem with our new electricity supplier Corona Energy, I asked Kim Thorby to look into it, and they raised a credit and a new invoice, unfortunately, the new invoice was again in error, but this was not Kym’s fault, Corona seem to have a problem with their systems

9. juni 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thank you for the recommendation on Kym's services. On the occasions we do experience system issues we are here to get it sorted and ultimately take the hassle out of things for you. Our aim is to get things resolved quickly and we're glad to see this has been the case for you.

Bedømt til 5 ud af 5 stjerner

Aaron Lee, CLA Energy Services

Aaron Lee, CLA Energy Services called proactively following a couple of account queries regarding new electricity accounts. Very helpful and thorough and making good progress. Thanks!

13. juni 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thank you for your review and we are delighted to see that you are finding the benefit in our service team.

Bedømt til 5 ud af 5 stjerner

I dealt with Kym Thorby and Sean…

I dealt with Kym Thorby and Sean Gleason, who have both been professional, thorough and quick to respond.

12. juni 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thank you so much for your review of Sean and Kym - it's brilliant you are benefiting from our service.

Bedømt til 5 ud af 5 stjerner

Jenna & Ashleigh live up to Troo values

It was like the first time I tried sliced bread, Absolutely amazing so easy to use, It was all done for me within a few house and the deal was done.

Friendly, helpful, Fair and Transparent

I'm now set up with a fair pricing structure the new rates have no daily standing charge, so I’ll only pay for the energy I use, which is exactly what I’ve been looking for.

WELL DONE Ashleigh and Jenna.
Bars of chocolate all round.
Thanks Ladies 😊

12. juni 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

We are loving this review! Amazing description of great service - thank you so much and well done to Jenna and Ashleigh.
Please also remember we have a great service team to support you throughout your contract so please do get in touch should you need any further support.

Bedømt til 5 ud af 5 stjerner

Quite honestly

Quite honestly, I did not have to do anything. TROo picked up the baton and ran with it. Always kept me informed and delivered the job. This is how service should be.

9. juni 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thank you so much for the recommendation on our service. We have a great team dedicated to supporting businesses across the UK and we really appreciate you letting us know that's working for you.

Bedømt til 5 ud af 5 stjerner

Aaron Les from CLA Energy Services was…

Aaron Les from CLA Energy Services was excellent.
He was very attentive and helped us to sort out our problems.

2. juni 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Wow that's a great start to our week. Thank you for letting us know about the support you have received from Aaron.

Bedømt til 5 ud af 5 stjerner

Jack Carlisle works to make a smooth…

Jack Carlisle works to make a smooth transition for all new business we provide. Responsive and friendly.

3. juni 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thank you so much for the feedback, it's great to see that we are being responsive to our customers. Well done Jack.

Bedømt til 5 ud af 5 stjerner

Excellent customer Service

A special shout out to our Key Account Manager Kym Thorby who has gone above and beyond offering help and support with some stressful issues covering a number of meters within the group. Would not hesitate to recommend Kym or Troo as a business energy broker.

30. maj 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thank you for taking the time to let us know how helpful Kym has been. Your recommendation is really appreciated and a big well done to Kym.

Bedømt til 5 ud af 5 stjerner

Account Closure

When I emailed Troocost, Kym Thorby was very helpful with my requests to close the account. Kym was also very quick to respond to the emails.
The whole experience was very easy to deal with.

26. marts 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thank you so much for letting us know how helpful you have found the support from Kym. It's great to see you have had a responsive service.

Bedømt til 1 ud af 5 stjerner

Do not trust. Keep Away

As a small family business we are approached by a Troocost employee. He offered us a flexible base rate deal which would always be the lowest available. This was not true and said to get us to sign up. Once the contract started we notice our rate was fixed and a lot more expensive. In total we are now paying £400 per week extra. We raised our issue with Troocost who confirmed this employee has now left the company. After weeks of investigation they said there is nothing they can or are prepared to do. From my experience KEEP AWAY from this company.

12. marts 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Whilst difficult to read, we’d like to thank you for your feedback. We are really sorry about the experience you believe you have had, and we are also sorry that the resolution we presented to you in conjunction with your supplier was something you feel wouldn’t work for you. We appreciate you are currently working directly with your supplier and we are still here should you need further support.

Bedømt til 5 ud af 5 stjerner

excellent service

excellent service, follow up service is 1st class and attention to detail makes them stand out.

8. maj 2025
Uopfordret anmeldelse
troocost.com-logo

Besvarelse fra troocost.com

Thank you for the review - it's great to see our follow up service being rated so highly.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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