Over the past two years, we have built a great rapport with Jonathon. I know I can drop him an email at any point with any questions, and he will usually give me a call back the same day. I recei... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have dealt with many different providers and I am really pleased to say that Callum Lyons was amazing. Callum is the most professional, knowledgeable and friendly agent I have ever dealt with. N... Se mere
Virksomheden har svaret
Great company to deal with, very unlike lots of other energy companies I have come across. Callum who deals with our account always very friendly and I feel open and honest. Contract hasn't yet star... Se mere
Virksomheden har svaret
We have been associated and used Procure smart since its inception . Our consultant Peter Finnon is always available for help and guidance . Can’t speak to highly of Peter and the company . CEO Chor... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Procure Smart is a contract switching service, created to help businesses switch and save on utilities. We offer fast, no-nonsense comparisons via our team of experts OR instantly online via Switch Savvi, our groundbreaking business energy comparison platform. Switch Savvi is 100% transparent and supported by the same quality assurance as our people. Whether you prefer expert guidance or an instant online comparison, get your free, no-obligation quote today.
Kontaktoplysninger
Doxford Works, Doxford International Business Park, 3 Admiral Way, SR3 3XW, Sunderland, Storbritannien
- 0330 822 1681
- info@procuresmart.com
- procuresmart.com
4,9
Fremragende
277 anmeldelser
Ingen nylige anmeldelsesinvitationer
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Highly recommend
I have been using Jonathon and Jack at Procure Smart as my energy brokers for a couple of years now. We are a high end restaurant, with a heavy electrical and gas usage. Jonathon and Jack have been of outstanding value for us, over the very turbulent period, advising and providing valuable information on the energy trends and quoting and securing contracts for us accordingly. Their expertise, coupled with their proffession and plesant demenour make them a Five Star Company to deal with.
25. september 2026
Uopfordret anmeldelse
Excellent Service
Over the past two years, we have built a great rapport with Jonathon. I know I can drop him an email at any point with any questions, and he will usually give me a call back the same day.
I receive many calls from various brokers asking for our business, but once you have built a strong working relationship and trust with the people you deal with, it makes all the other brokers seem far less appealing.
Jonathon has consistently provided that level of service, reliability and communication, which is why we really value the relationship we have built with him.
24. september 2026
Uopfordret anmeldelse
Thank you Callum!
Callum was excellent in making sure that I was able to get the best deal. He kept me up to speed with any updates and changes and went above and beyond to also help me out with sorting other services! Thanks so much!
17. august 2026
Uopfordret anmeldelse
Besvarelse fra Procure Smart
Thank you so much for your wonderful 5star review Olivia!
It’s fantastic to hear how happy you were with the service you received from Callum. Keeping customers updated throughout the process and making sure you feel supported every step of the way is exactly what we aim for, so it’s lovely to know he went above and beyond for you.
We’ll be sure to pass your kind words on to Callum. I’m sure he’ll be absolutely delighted to see them! 😊
Thank you again for taking the time to share your experience and for choosing Procure Smart. We really appreciate it!
Many thanks,
The Customer Excellence Team
The team at procure smart are efficient…
The team at procure smart are efficient hard working and get the job done.
24. september 2026
Uopfordret anmeldelse
Besvarelse fra Procure Smart
Thank you so much for your fantastic 5 star review Robert!
It’s brilliant to hear such lovely feedback about the team at Procure Smart, and we’re especially pleased to know that Warren has helped make your experience a positive one. We always aim to be efficient, hardworking and, most importantly, to get the job done for our customers. It's really great to know that came across in your experience.
We’ll be sure to pass your kind words on to Warren and the wider team. 😊
Thank you again for taking the time to leave us a review, Robert. We really appreciate your support!
Kind regards,
The Customer Excellence Team
Great company
Great company, very knowledgeable in their area. Very professional. What I like most about this company is that they check in on you on a regular basis.
23. september 2026
Uopfordret anmeldelse
Besvarelse fra Procure Smart
Hi Marie,
Thank you so much for taking the time to leave us such a lovely review!
It’s wonderful to hear that you’ve found Callum and Nicola to be knowledgeable and professional, and we’re especially pleased that you value the regular check-ins. 😊
We believe our support shouldn’t stop once everything is arranged — keeping in touch and making sure our customers continue to feel supported throughout their agreements is a really important part of what we do.
We’ll be sure to pass your kind words on to Callum and Nicola. Thank you again for your continued support and for choosing Procure Smart!
Kind regards,
The Customer Excellence Team
Great company to deal with
Great company to deal with, very unlike lots of other energy companies I have come across. Callum who deals with our account always very friendly and I feel open and honest. Contract hasn't yet started but I am sure the excellent service will continue.
23. september 2026
Uopfordret anmeldelse
Besvarelse fra Procure Smart
Hi Julie,
Thanks so much for taking the time to provide such a fantastic review!
It’s wonderful to hear that you’ve already had such a positive experience with Callum and Jonny, even before your new contract has started! 😊
We’re particularly pleased to hear that you’ve found Callum to be friendly, open and honest. Building that trust with our customers is incredibly important to us, and we always want you to feel that you’re receiving straightforward advice and genuine support rather than simply being treated as another account.
We’ll be sure to pass your lovely feedback on to Callum and Jonny — they’ll be delighted to know their efforts have made such a great impression.
Thank you again for choosing Procure Smart and for taking the time to share your experience. We’re looking forward to continuing to support you once your contract begins!
Many thanks,
The Customer Excellence Team
Great Partnership
We have been associated and used Procure smart since its inception . Our consultant Peter Finnon is always available for help and guidance . Can’t speak to highly of Peter and the company .
CEO Chorley fc
23. september 2026
Uopfordret anmeldelse
Besvarelse fra Procure Smart
Hello Terry,
Thank you so so much for leaving us such a lovely 5 star review.
It means so much to hear such wonderful feedback, particularly from someone who has been with Procure Smart since our very beginning!
We’re delighted to hear that Peter has continued to be there whenever you need help or guidance. Being available to support our customers and providing that ongoing relationship is something we’re incredibly proud of, so it’s fantastic to know that Peter has consistently delivered that for you.
We’ll make sure your kind words are passed on to Peter — I’m sure he’ll be absolutely thrilled to receive them! 😊
Thank you again for your continued support of Procure Smart over the years. We genuinely appreciate your loyalty and look forward to continuing to support you for many more years to come!
Kindest regards,
The Customer Excellence Team
Exceptional Service from Jonathan at ProcureSmart
As a Homeless Action Project, we manage a portfolio of owned and leased properties that provide accommodation for vulnerable people. Having a trusted utility broker is incredibly important to us, and Jonathan at ProcureSmart has consistently delivered outstanding support.
Jonathan works hard to source the most competitive utility contracts for our properties, helping us achieve excellent value while ensuring our services can continue to support those who need them most. His knowledge of the utilities market and attention to detail give us confidence that we are always receiving the best possible advice and solutions.
What truly sets Jonathan apart is the level of support he provides beyond securing contracts. He is always available to assist with issues such as incorrect bills, overestimated charges, supplier disputes, meter queries, and any other utility-related concerns. No matter the issue, he is proactive, responsive, and committed to finding a resolution.
Jonathan has been especially helpful with ongoing disputes, taking the time to liaise with utility companies on our behalf and ensuring our interests are represented throughout the process. He genuinely puts our organisation first and goes above and beyond to achieve the best outcomes for us.
His professionalism, dedication, and customer-focused approach have made him an invaluable partner to our organisation. We would highly recommend Jonathan and ProcureSmart to any organisation seeking a knowledgeable, reliable, and supportive utility broker.
Thank you, Jonathan, for your continued support and for always going the extra mile for our organisation. ⭐⭐⭐⭐⭐
22. september 2026
Uopfordret anmeldelse
Besvarelse fra Procure Smart
Wow, Paige! What an incredible review!
Thank you so much for taking the time to share such detailed and thoughtful feedback about Jonathan and the support he provides to your organisation.
It’s particularly meaningful to hear how much of a difference Jonathan’s support makes when managing utilities across a portfolio of properties providing accommodation for vulnerable people. From sourcing competitive contracts and keeping you informed, to dealing with billing issues, supplier disputes and meter queries, it’s clear that Jonathan has built a relationship where you know you can rely on him whenever something comes up.
We’re incredibly proud to hear that his knowledge, responsiveness and determination to see issues through have made him such a valued partner to your organisation. Going above and beyond for customers is exactly what we strive for, and this review is a fantastic reflection of that.
Jonathan will be very proud of this one! Thank you again for your continued trust in him and Procure Smart, and for recommending us so highly.
We’ll make sure your wonderful feedback reaches Jonathan! 😄
Thanks again Paige!
The Customer Excellence Team
I have dealt with many different…
I have dealt with many different providers and I am really pleased to say that Callum Lyons was amazing.
Callum is the most professional, knowledgeable and friendly agent I have ever dealt with.
Nothing is too much trouble and he was always there to answer or help with anything at all.
I would certainly recommend him.
Thank you Callum!!
22. september 2026
Uopfordret anmeldelse
Besvarelse fra Procure Smart
Hi Caroline,
Thank you so much for your fantastic review!
It’s wonderful to hear such lovely feedback about Callum. Being described as professional, knowledgeable and friendly (while always being willing to go the extra mile) is exactly the kind of service we want our customers to experience.
We’re particularly pleased to hear that Callum was always on hand to answer your questions and help whenever needed. I’ll be sure to pass your kind words on to him — although with reviews like this, his head might not fit through the office door! 😂👏
Thank you again for taking the time to share your experience and for recommending Callum. We really appreciate your kind words and your continued support of Procure Smart! 😊
Many thanks,
The Customer Excellence Team
Both Jonathan Spence and Callum Lyons…
Both Jonathan Spence and Callum Lyons have always been willing to help and ensure they secure the best utility deals for our organisation. They always keep in communication with us and are more than happy to explain if and how the current market impacts our business utilities. I wouldn't hesitate to recommend Procure Smart and the exceptional service they provide.
22. september 2026
Uopfordret anmeldelse
Besvarelse fra Procure Smart
Hi Michelle,
Thank you so much for taking the time to leave such a wonderful review!
It’s fantastic to hear that Jonathan and Callum have consistently been there to support you, keeping you informed and taking the time to explain how changes in the energy market may impact your organisation.
Providing clear, honest and ongoing support is something we pride ourselves on, so it’s brilliant to know that you’ve experienced this first-hand. I’ll be sure to share your lovely feedback with Jonathan and Callum. I’m sure they’ll be absolutely delighted! 😊
Thank you again for your kind words and for recommending Procure Smart. We really appreciate your continued trust and support!
Kind regards,
The Customer Excellence Team
Procuresmart have been excellent for…
Procuresmart have been excellent for us. They take away a lot of the hassle and have been so proactive.
In particular, Nicola, has been an absolute star. Would thoroughly recommend.
21. september 2026
Uopfordret anmeldelse
Besvarelse fra Procure Smart
Hi Richard,
Thank you so much for your lovely 5 star review!
It’s fantastic to hear that Procure Smart has been able to take away some of the hassle and provide such a proactive service for you. That’s exactly what we aim to do!
And a special thank you for your kind words about Nicola. We’ll be sure to pass them on to her! She’ll be absolutely delighted to know that her hard work and dedication have made such a positive difference.
Thank you again for your recommendation and for taking the time to share your experience. It really means a lot to the whole team!
Kind regards,
The Customer Excellence Team
Always a pleasure dealing with the team…
Always a pleasure dealing with the team at Procure Smart, Nicola was so helpful.
18. september 2026
Uopfordret anmeldelse
Besvarelse fra Procure Smart
Hi Elliott,
Thank you so much for your kind review!
It’s always fantastic to hear that our team has been a pleasure to deal with, and we’re especially pleased to hear that Nicola was so helpful! 😊
We’ll be sure to pass your kind words on to her. I’m sure they’ll put a big smile on her face!
Thank you again for taking the time to leave us a review. We really appreciate your continued support! 💚
Many thanks,
The Customer Excellence Team
Fiona takes care of all of our…
Fiona takes care of all of our properties energy accounts and she has been so friendly and helpful all these years! Highly recommended!
18. september 2026
Uopfordret anmeldelse
Besvarelse fra Procure Smart
Thank you so much for your wonderful review! It’s fantastic to hear that Fiona has been looking after all of your properties’ energy accounts and has continued to provide such friendly and helpful support over the years.
We really appreciate your continued trust in us and your kind recommendation. We’ll be sure to pass your lovely feedback on to Fiona! 😊
Many thanks,
The Customer Excellence Team
Daniel has been absolutely great made…
Daniel has been absolutely great made things alot easier for me has been so helpful and friendly thank you so much
17. september 2026
Uopfordret anmeldelse
Besvarelse fra Procure Smart
Hi Clare,
Thank you so much for your lovely 5 star review! It’s fantastic to hear that Daniel was able to make things easier for you and was so helpful and friendly throughout. We’ll be sure to pass your kind feedback on to him — he’ll be delighted to know his support was appreciated. 😊
Thank you again for taking the time to share your experience with us!
Many thanks,
The Customer Excellence Team
Outstanding service, honesty and genuine savings!
We recently worked with Jonathan at procure smart to help with our energy contracts, I couldn't be more impressed with the experience. From the beginning he was extremely professional, highly knowledgeable and genuinely helpful in guiding us through our options.
Not only did he save the business money but after being let down by other providers in the past what i appreciated most about Johnathan was his honesty. He was transparent every step of the way, which gave me complete peace of mind.
If you are looking for a reliable, trustworthy advice I wouldn't hesitate to recommend procure smart, excellent service from start to finish!
2. september 2026
Uopfordret anmeldelse
Besvarelse fra Procure Smart
Hi Durham Foods Team,
Thank you so much for taking the time to leave such a lovely review!
It’s wonderful to hear how impressed you were with Jonathan and, in particular, the honesty, transparency and reassurance he provided throughout the process. We know how important it is to feel confident that you’re receiving straightforward advice and that your best interests are being looked after, so it’s fantastic to know Jonathan delivered exactly that.
We’ll be sure to pass your lovely feedback on to Jonathan. He’ll be delighted to know his support made such a positive difference. 😊
Thank you again for choosing Procure Smart. We really appreciate your trust and look forward to supporting you again in the future!
Kind regards,
The Customer Excellence Team
Fiona has been a great help and…
Fiona has been a great help and pleasure to speak to. Aside from assisting with our initial business needs, she has been supportive throughout our contact even for minor queries.
15. september 2026
Uopfordret anmeldelse
Besvarelse fra Procure Smart
Hi Chris,
Thank you so much for your wonderful review!
It’s fantastic to hear that Fiona has been such a pleasure to work with and has been there to support you throughout your time with us. We know that sometimes it’s the smaller queries that can make the biggest difference, so it’s lovely to hear that Fiona has always been happy to help, whatever you’ve needed.
We’ll be sure to pass your kind words on to Fiona — she’ll be delighted to know how much her support has been appreciated. 😊
Many thanks,
The Customer Excellence Team
Ever since we started our partnership
Ever since we started our partnership, the relationship has grown stronger and stronger each month.
Mitesh and Liam have been fantastic throughout. Their communication and transparency have been excellent, and they have provided us with a simple, efficient platform that makes pricing straightforward for our team.
They are on top of every sale, their SLA times are quick, and the level of support we receive is exactly what you want from an aggregator. Whenever we need something, the communication is there and things get dealt with quickly.
It genuinely feels like a partnership rather than simply another business relationship, and that is something we really value at ABEL Utilities.
I look forward to continuing to grow together and hopefully maintaining this partnership for many years to come.
Highly recommended.
15. september 2026
Uopfordret anmeldelse
Besvarelse fra Procure Smart
Hi Alex,
Thank you so much for taking the time to leave such a fantastic review.
It’s brilliant to hear how much you value the relationship with Mitesh and Liam, and that the communication, transparency and support we provide have made such a positive difference to your team.
We genuinely value our partnership with ABEL Utilities, so hearing that it feels like a true partnership rather than simply another business relationship means a great deal to us. Our aim is always to make things as straightforward and efficient as possible, while being there when you need us, so it’s fantastic to know we’re delivering on that.
A huge thank you from all of us at Procure Smart for your continued trust and support. We’re looking forward to continuing to grow together and building on what we’ve achieved over the years ahead!
Thanks again for the rave review, it’s very much appreciated.
Warm regards,
The Customer Excellence Team
Friendly, efficient and informative service.
Friendly, efficient and informative service was provided all the way through the review and switchover process, by both Warren our Business Solutions Manager and Sue our Business Solutions Advisor.
17. august 2026
Uopfordret anmeldelse
Besvarelse fra Procure Smart
Hello Billy,
Thank you so much for your wonderful 5* review!
We’re delighted to hear that you received friendly, efficient and informative support throughout the review and switchover process. We’ll be sure to share your lovely feedback with Warren and Sue. It’s fantastic to know they were both able to make the process smooth and straightforward for you.
Thank you for choosing Procure Smart and for taking the time to share your experience. We really appreciate it!
Kind regards,
The Customer Excellence Team
Fiona Telford
contact initiated by Fiona Telford (Business Solutions Manager) offering to review current tariffs, improved deals offered and processed with ease from a customer perspective.
Fiona has a friendly and nothing too much trouble approach to doing business, a really positive experience!
3. august 2026
Uopfordret anmeldelse
Besvarelse fra Procure Smart
Hi Mike,
Thank you so much for taking the time to leave such a wonderful review!
We're delighted to hear that you had such a positive experience working with Fiona. She takes great pride in providing a friendly, straightforward service and always goes the extra mile to ensure the process is as smooth and hassle-free as possible, so it's fantastic to hear that this reflected in your experience.
We'll be sure to pass your kind comments on to Fiona – she'll be thrilled to know her support made such a positive impression.
Thank you again for choosing Procure Smart. We really appreciate your trust and look forward to supporting you again in the future.
Kind regards,
The Customer Excellence Team
Excellent service from start to finish
Excellent service from start to finish. Stuart was professional, knowledgeable, and found us very competitive prices for both our electricity and gas contracts. They kept me updated throughout the process, explained everything clearly, and made the whole experience straightforward and stress-free. I would highly recommend their services to anyone looking for great energy deals and excellent customer support. Thank you!
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra Procure Smart
Hi Sharan,
Thank you so much for taking the time to leave such a fantastic 5 star review. We're delighted to hear that Stuart provided a professional, knowledgeable service and was able to secure competitive electricity and gas contracts for you.
Keeping our customers informed and making what can often be a complex process as simple and stress-free as possible is something we pride ourselves on, so it's wonderful to know that this was reflected in your experience.
Your recommendation means a great deal to us, and we'll be sure to pass your kind words on to Stuart. Thank you again for choosing Procure Smart – we look forward to supporting you again in the future.
Many thanks,
The Customer Excellence Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.