I’ve used Sonnie Terry and Troocost for both of my nurseries now she is my saviour, very helpful, amazing knowledge sorted all our change of owner details, submitted everything we needed, had us up an... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Competitve rates in this ever increasing market. Ashleigh Hays was extremely helpful and courteous throughout (whereas other companies constantly bombarded me with calls & emails). It was always grea... Se mere
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Anthony Heaton.. An absolute pleasure to work with as well as being one of my favourite brokers As an Account manager at Yu Energy, I aim to have good relations with my brokers and Antho... Se mere
Virksomheden har svaret
At last we now have our farm supply out of "half hourly" and on a sensible supply and metering arrangement. Its take over 6 months of hassle with British Gas and meter suppliers but Gavin and Aaron... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Compare and find the best energy prices for your business with troo, a fairer way to pay for your energy.
Kontaktoplysninger
1 Azure Court, SR3 3BE, Sunderland, Storbritannien
- 08081642222
- fairer@troocost.com
- www.troocost.com
4,9
Fremragende
666 anmeldelser
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No fuss or drama
No fuss or drama, just practical, professional assistance.
22. september 2026
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Besvarelse fra troocost.com
Perfect feedback - thank you!
Competitve rates
Competitve rates in this ever increasing market.
Ashleigh Hays was extremely helpful and courteous throughout (whereas other companies constantly bombarded me with calls & emails). It was always great to speak to her throughout the process and she found the best prices for our company
21. september 2026
Uopfordret anmeldelse
Besvarelse fra troocost.com
Thank you for your great feedback. We're delighted to hear that Ashleigh was able to help you find the best rates for your business while providing such a supportive experience throughout the process. We'll be sure to pass on your kind words to her. Thank you for choosing us and for taking the time to share your experience.
Greatly helpful!
I’ve used Sonnie Terry and Troocost for both of my nurseries now she is my saviour, very helpful, amazing knowledge sorted all our change of owner details, submitted everything we needed, had us up and running almost instantly and has never once missed a call or query. Thank you so much guys!!
7. september 2026
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Besvarelse fra troocost.com
Thank you for your fantastic feedback. We're delighted to hear that Sonnie was able to make the process smooth and stress-free for both of your nurseries. We'll be sure to pass on your kind words. Thank you for choosing TrooCost and for taking the time to share your experience with us.
Great!
Amazing service all round from Sonnie Terry, so helpful and savings on both our gas and electric! Amazing x
7. september 2026
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Besvarelse fra troocost.com
Thank you for taking the time to share your feedback. We're delighted to hear that Sonnie was able to provide such helpful support. Delivering excellent customer service is incredibly important to us, so it's wonderful to know that your experience reflected this.
Excellent service
9. september 2026
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Besvarelse fra troocost.com
Thank you - we are pleased we are providing a 5 star service!
Immediate attention to a billing error
Lisa rectified our issue the same day as I reported it, which meant that the energy provider were able to correct their mistake and issue a credit and a new invoice, also on that same day. Lisa's immediate support was very much appreciated.
4. september 2026
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Besvarelse fra troocost.com
Thank you for your kind feedback. We're delighted Lisa was able to resolve the issue so quickly and help get everything back on track the same day. We'll be sure to pass on your comments to her, and we're pleased her support made such a positive difference.
Lisa has been incredibly helpful in…
Lisa has been incredibly helpful in supporting us with dispute resolution. Her expertise, professionalism, and guidance have made the process much smoother. We would highly recommend Troo Cost and Lisa's services
8. september 2026
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Besvarelse fra troocost.com
Thank you for the lovely recommendation about our services and particularly the support you have received from Lisa. We are delighted she has been able to support the resolution of your dispute.
Had a major issue with one of our…
Had a major issue with one of our Suppliers, Lisa Snowball assisted in getting it resolved swiftly and efficiently despite the issues we had trying to get through to them. Many thanks Lisa its much appreciated
31. juli 2026
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Besvarelse fra troocost.com
Thank you so much for taking the time to let us know how much support you have had from Lisa - she will be delighted with this feedback.
Matt was very helpful at all times.
21. august 2026
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Besvarelse fra troocost.com
That's great to hear - thank you for the review.
The Troo Team
Anthony Heaton..
An absolute pleasure to work with as well as being one of my favourite brokers
As an Account manager at Yu Energy, I aim to have good relations with my brokers and Anthony is one of those individuals that make you feel like not only are you dealing with a professional, you also have a friend on the other side!
He's an absolute star and Troo are lucky to have him,
I would also like to give a massive shoutout to the entire team at Troo Including Rachel Finnigan, Lisa Snowball, Beverly Unwin and Shannon Middleton (If I've missed anyone else, sorry!). You're all fantastic!
Thank you for putting up with me and helping me be a better Account Manager!
20. august 2026
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Besvarelse fra troocost.com
Thank you so much for your kind words and for taking the time to leave such a wonderful review.
Anthony will be delighted to hear how highly you think of him. Building strong relationships based on trust, professionalism, and genuine partnership is at the heart of what we do, so it's fantastic to know that your experience reflects this.
We're also thrilled to see recognition for Rachel, Lisa, Beverly, Shannon, and the wider Troo team. They work incredibly hard to support our partners, and your comments will mean a great deal to them all.
Thank you for your continued partnership and for being such a pleasure to work with. We truly appreciate your support and look forward to many more successful collaborations together.
The Troo Team
Highly recommended
Faultless service from Troocost and Sonnie Terry for our new restaurant, great price and really helpful looking forward to working together to streamline our portfolio, 5* service thanks again
4. august 2026
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Besvarelse fra troocost.com
Thank you for your wonderful review! We're delighted to hear Sonnie and the Troo team provided such a positive experience for your new restaurant. We appreciate your kind words and look forward to supporting you as we help streamline your portfolio. Thanks again for choosing Troo.
after months of trying to get my…
after months of trying to get my invoices correct i like to thank kym and rachel for the work ethic in helping me get to the point of correct invoices from positive energy.after months of non read e mails by positive
18. august 2026
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Besvarelse fra troocost.com
Thank you for your review. We're delighted to hear that Kym and Rachel were able to help resolve your invoicing issues and provide the support you needed throughout the process.
Thank you
Sonnie Terry has been fab for our energy needs at the shop, so helpful and a great price!
20. maj 2026
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Besvarelse fra troocost.com
Thank you so much for sharing the experience you have had with Sonnie. Thank you for choosing to work with Troo.
Lisa at Troo has been so helpful with…
Lisa at Troo has been so helpful with any issues we have had with our new energy account.
5. august 2026
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Besvarelse fra troocost.com
Thank you for sharing how helpful the support from Lisa has been - we will have great pleasure in passing this feedback on to her.
Our relationship manager is Beverly…
Our relationship manager is Beverly Unwin and she really does look after us. She chases our supplier when needed and provides information quickly
31. juli 2026
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Besvarelse fra troocost.com
Thank you for this great feedback about the support you have had from Beverly - we are really pleased to see that you are getting prompt responses and a great service. It's what we are here for.
I have only just moved to troocost and…
I have only just moved to troocost and I have found them very helpful. Thank you
24. juli 2026
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Besvarelse fra troocost.com
Thank you for your feedback. We're pleased to hear that, since moving to Troo, you have found the team helpful and supportive. We appreciate you taking the time to share your experience and look forward to continuing to support you.
Rachel Finnigan is a credit to the company
The help and support I have received from Rachel Finnegan has been amazing, and everytime I have spoken to her she has always been pleasent and professional, and she actually comes back to you when she says she will, even if it is just to tell you that she hasn't heard anything yet.
Definitley a credit to the company.
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra troocost.com
Thank you for your kind feedback. We're delighted to hear that Rachel has provided such excellent support. Her professionalism, friendly approach, and commitment to keeping people updated, even when there is no new information to share, are greatly valued.
We will be sure to pass on your comments to Rachel. Thank you again for taking the time to share your experience.
Cameron Morris
I have been dealing with Cameron at Troocost for quite some time. He provides an informative and efficient service as well as ensuring we always receive a fair price.
28. juli 2026
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Besvarelse fra troocost.com
Thank you so much for taking the time to let us know how helpful and efficient Cameron is with managing your account.
Lisa really helped in getting a credit…
Lisa really helped in getting a credit on our account when the meter stopped working - much appreciated.
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra troocost.com
Thank you so much for letting us know how great Lisa has been in helping your account.
Many thanks
Thanks again to Sonnie Terry & Troocost for the great work on our new site set up, greatly helpful, great price & extremely knowledgeable, it’s been a seamless process and amazing to have on hand in such a busy period, many thanks.
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra troocost.com
Thank you for taking the time to let us know how helpful we have been in supporting with the set up of your new site. That's exactly what we are here for.
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