TORC24 Anmeldelser 

1.765
•
TrustScore 5 ud af 5

4,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I have had an exceptionally outstanding experience with these employees at this firm. Mark McAlony Liam Crane Ricky Freeman Sarah Clark Alex Murison Very professional, knowledgeable, he... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent service and so far a seamless experience. Zoe contacted us with regular updates every couple of days so there was never a need for us to chase them for anything. Would definitely recommend... Se mere

Bedømt til 5 ud af 5 stjerner

Tried Torc24 as a broker on the suggestion of the developer we are buying from. I had tried a number of brokers before this, but thought why not give these guys a shot, what harm could it do? Best dec... Se mere

Bedømt til 5 ud af 5 stjerner

We were put into contact with TORC24 through our housing assoc for shared ownership. From the first phone call Connor was extremely friendly, personable and helpful. No question was too much. Desp... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Penge og forsikring

Skrevet af virksomheden

You can stay in touch with the latest news and what's happening at TORC24 and in the mortgage market by following us on LinkedIn.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,8

Alle anmeldelser

(1.765)

39 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Torc 24, A great service from start to finish!

We have just been told our mortgage application has been approved!
We're overjoyed, as our employment situation wasn't simple, however John Harvey from Torc 24 was brilliant, from the outset right up to being notified today.
His knowledge of the mortgage market was second to none and his clarity in advising what was required from us document wise, was really appreciated.
The communication and response time from the company has been exemplary!
5 STAR'S TO TORC 25!

2. oktober 2024
Uopfordret anmeldelse
TORC24-logo

Besvarelse fra TORC24

What a phenomenal review for John, thank you so much! We're delighted to hear that he was so knowledgeable and maintained consistent communication.

Huge congratulations again and all the very best in your new home!

Bedømt til 4 ud af 5 stjerner

Excellent Service and a Great Deal – Highly Recommend Mark McAloney!

I had the pleasure of working with Mark McAloney as my mortgage broker, and I couldn't be happier with the experience. Mark helped me find a fantastic deal that was tailored perfectly to my needs. His dedication and expertise were evident throughout the entire process, and he made every step straightforward and stress-free. He was always available to answer my questions and provided guidance with a level of professionalism that made me feel supported from start to finish. I highly recommend Mark to anyone looking for a trustworthy and knowledgeable mortgage broker.

While Mark's service is absolutely 5 star, however, I had to give TORC24 an overall rating of only 4 stars as I did not have very good experience with admin staff who deal with phone calls and emails sent to info address of TORC24 were not dealt with at all or in a timely manner.

27. september 2024
Uopfordret anmeldelse
TORC24-logo

Besvarelse fra TORC24

Thank you so much for your lovely feedback about Mark. We're delighted that he found you a deal that was perfectly tailored to your needs, and that he made you feel supported throughout the process.

We're sorry to hear that you did not experience our usual high level of service when working with the wider team. If there's any further detail you can give us, we'd really like to hear it.

Bedømt til 5 ud af 5 stjerner

The TORC24 team has been a joy to work…

The TORC24 team has been a joy to work with! Such a great experience. They all gave great advice, were very efficient, knowledgeable and responded to any query I had in record time. A special thanks to Emma Vince and Aaron Barnes. TORC24 is lucky to have you!!

27. september 2024
Uopfordret anmeldelse
TORC24-logo

Besvarelse fra TORC24

This is a brilliant review for Emma, Aaron and the rest of the TORC24 team, thank you so much! We loving hearing that our staff have been a joy to work with!

Wishing you all the very best in your new home!

Bedømt til 5 ud af 5 stjerner

Best mortgage brokers

Everyone at Torc24 was great but Emma Vince was outstanding! The underwriting process was a
stressful however her knowledge and understanding got us to our dream home, so friendly and answered every question we had, highly recommend cannot thank her enough

7. september 2024
Uopfordret anmeldelse
TORC24-logo

Besvarelse fra TORC24

This is wonderful feedback for Emma and the team, thank you so much, Joe! We're delighted that she was able to help you navigate what can be a stressful process.

Huge congratulations again and all the best in your new home!

Bedømt til 5 ud af 5 stjerner

Amazing

The whole process was long, but kept informed every step of the way, once we put our reservation fee down and dealt with Alex to arrange our mortgage it took less than a week for an offer. Thank you so much Alex and Emma for the best news we could ever have in our lives and we will be extremely happy beyond our wildest dreams when we get our new home keys. Keep up the good work.

4. september 2024
Uopfordret anmeldelse
TORC24-logo

Besvarelse fra TORC24

This is a fantastic review for Alex and Emma, thank you so much, Chris! It's great to hear that our team kept you informed every step of the way, and we're delighted that they were able to share such wonderful news with you.

Huge congratulations again and all the very best in your new home!

Bedømt til 5 ud af 5 stjerner

Everyone involved at torc24 worked…

Everyone involved at torc24 worked extremely hard to achieve the results we’d ask for, would recommend them highly

24. august 2024
Uopfordret anmeldelse
TORC24-logo

Besvarelse fra TORC24

Thank you so much, Paul! We're delighted that our team worked so hard to achieve your desired outcome.

Bedømt til 5 ud af 5 stjerner

TORC24 made the whole process so easy

Emma Vince is such a wonderful person, she always keeps you posted every step of the way, she really worked hard to see that the bank respond to us. I will recommend this company 100%, because of the experience I had with Emma Vince . I can’t be happier enough for her great help.

30. juli 2024
Uopfordret anmeldelse
TORC24-logo

Besvarelse fra TORC24

What wonderful feedback for Emma, much appreciated! We're thrilled that she was so helpful and that you would recommend her so highly.

Wishing you all the very best in your new home!

Bedømt til 5 ud af 5 stjerner

One to remember for the future

Torc24 was our broker for purchasing our first home. Alexander Graham was our main point of contact. From the first phone call to the last email in a span of several months, Alex and the team went out of their way, to help us understand every aspect of buying a house. We had researched it but there were many unanswered questions and the internet does not always give you clear answers. Alex was available when we needed it, there was no pushing for commitment in buying or keeping Torc24 as a broker.
All correspondence was very clear and if we did not understand something, it would be explained in simpler terms. Finding a first-time mortgage on your own is not easy, especially with all the paperwork and running around involved. We were given a list of everything that was needed from bank statements to income statements, outgoings etc and if something was missing, Alexander would give us a quick call and double check and inform us. Not a single time, over the span of nearly 4 months, did we feel pushed to speed up the process. My wife and I already have decided that, when the time comes to remortgage or find a new place, we will come back. We cannot fault this company. The reason we left our review for so long, was to see if anything would come afterwards - like a hidden fee or extra paperwork to sign etc... None of that happened. They are as advertised. Reliable, available and helpful.

14. september 2023
Uopfordret anmeldelse
TORC24-logo

Besvarelse fra TORC24

Wow! This is an amazing review for Alex and the TORC24 team, thank you so much! We're delighted that you had such a positive experience with us, and look forward to working with you again in the future.

Wishing you all the best in your new home!

Bedømt til 5 ud af 5 stjerner

Nothing but good experiences

Thank you to David King and Emma Vince that were extremely helpful and always kept us updated.

12. juli 2024
Uopfordret anmeldelse
TORC24-logo

Besvarelse fra TORC24

What a lovely review for David and Emma, thank you so much! It's great to hear that they were so helpful and kept in regular contact. :)

Bedømt til 5 ud af 5 stjerner

Great experience from Torc24

Great experience from Torc24

Emma & Nicole helped us get our first mortgage. Both ere very helpful and supportive in getting the deal done. Now in our new house very happy.
Thanks again

20. juni 2024
Uopfordret anmeldelse
TORC24-logo

Besvarelse fra TORC24

This is lovely feedback for Emma and Nicole, thank you so much, Alex! We're thrilled to hear that our team were so helpful and supportive in getting you a mortgage, and that you are now happy in your new home. :)

Bedømt til 1 ud af 5 stjerner

Shocking…

I have waited until I have completed on the home I was told I couldn’t have by this company, I am now moved in!
I used Torc24 on advice as I was buying a shared ownership and it was the recommended company of the seller. Initially I thought the company was fairly good. However, after a week or so I started to be bounced around different staff members and there was zero continuity and to put it politely it was a shambles.

I was wrongly told that a mortgage could not be secured for me. I asked if I got an independent advisor could I come back to them for my shared ownership, I was told no that they had ‘tried everyone’.
Regardless I went to an independent advisor and within 3 hours I had a mortgage with the company Torc 24 had claimed they already went to. This despite there being no footprint of the company on my credit file and them saying they had had no prior applications for me.

Despite me successfully getting a mortgage Torc24 were still less than helpful and I made a complaint to Legal and General, the sellers. Once I did this L&G took over and closely monitored everything from that point on else I would likely not be in my home now.
I couldn’t understand why all of this was happening as in general the TRUSTPILOT reviews were very good. I suggest people look at all sites as there is a very different picture, especially on google reviews where people have a very similar experience to me. Review sites where they cannot barter for better reviews definitely show a stark difference to Trustpilot.

I had a very good income, a very sizeable deposit and a CCJ due to expire in 14 days, with no adverse record for the many years preceding.
If you are declined for a mortgage with this company I would urge you to get a second opinion. In two months they came up with nothing and someone did in a few hours what they couldn’t in a few months. Appalling service from start to finish.

25. marts 2024
Uopfordret anmeldelse
TORC24-logo

Besvarelse fra TORC24

Thank you for taking the time to share your experience with us, Christina. Please get in touch to provide further details so we can investigate this matter further, as we take feedback like this very seriously. We apologise that you did not experience our usual high levels of service.

Bedømt til 5 ud af 5 stjerner

We recently secured a mortgage for our First Home

We recently secured a mortgage for our first home with the outstanding assistance of our broker, and we couldn't be more satisfied with the experience. From the very beginning, the communication was exceptionally clear, making the entire process smooth and stress-free. The team demonstrated remarkable responsiveness, always quick to answer our questions and provide updates.

We would like to extend a special thanks to Emma Vince and David Green. Emma guided us through each step with patience and clarity. David ensured all our documents were handled quickly and efficiently.

Their dedication and commitment to helping us secure our dream home were evident throughout. We highly recommend their services to anyone in need of a mortgage broker. Thank you, Emma and David, for making this milestone in our lives a positive and memorable experience!

14. juni 2024
Uopfordret anmeldelse
TORC24-logo

Besvarelse fra TORC24

What a spectacular review for Emma and David, thank you so much! We're delighted that our team were able to make the process of securing a mortgage for your first home smooth and stress-free!

Bedømt til 1 ud af 5 stjerner

I do not recommend

I do not recommend! Terrible service, takes forever to do an AIP. They are a complete waste of your time and space. Qualified us for ridiculously low amount , we however got way more higher amount from other broker and bank.

The positive reviews in my opinion are suspicious.

3. maj 2024
Uopfordret anmeldelse
TORC24-logo

Besvarelse fra TORC24

Thank you for your honest feedback, which we are taking very seriously. Unfortunately on this occasion we are struggling to take any remedial action as we cannot identify you. Please get in touch to provide further details in order for us to follow up on the serious contents of your review, as this is not the service we endeavour to provide to our customers.

Bedømt til 4 ud af 5 stjerner

Good experience

Thank you Aaron and Emma, for answering all my questions patiently and for doing everything so very promptly. Aaron kindly took the time to review multiple options for me on our call to give me a good idea of what my next 2 years of payments would look like, evaluating best and worst case scenarios which was really helpful.

16. maj 2024
Uopfordret anmeldelse
TORC24-logo

Besvarelse fra TORC24

This is brilliant feedback for Aaron and Emma, much appreciated! It's great to hear that they were so patient and efficient. :)

Bedømt til 5 ud af 5 stjerner

Highly Recommended Torc24 and the team that assisted us in our mortgage journey

We wanted to take a moment to express our sincere appreciation for the outstanding service that TORC24 and their team had provided us . From the moment we started working with Mitchell Topp, Bianca Patel and Emma Vince, it was evident that they were dedicated to ensuring our mortgage application process went smoothly.

Their knowledge and expertise in the mortgage industry were evident as they guided us through each step of the process. They took their time to understand our unique financial situation and provided us with tailored solutions that met our needs perfectly. Their attention to detail and thoroughness gave us confidence that everything was being handled with utmost care and precision.

Not only were they professional, but they were also approachable and friendly. Emma Vince were always available to answer our questions and address any concerns we had, making us feel valued as clients. Her prompt and clear communication kept us informed throughout the entire process, which made the experience stress-free and enjoyable.

Overall, working with them has been a pleasure, and we cannot thank Torc24 and the team enough for their exceptional service. Their dedication, expertise, and commitment to ensuring our mortgage application was successful are truly commendable. We would not hesitate to recommend Torc24 and Emma to anyone in need of a reliable and knowledgeable mortgage progresser.

Thank you once again for going above and beyond to help us with our mortgage application. We are grateful for all your assistance and look forward to working with Torc24 and the team in the future.

3. maj 2024
Uopfordret anmeldelse
TORC24-logo

Besvarelse fra TORC24

Wow! What an amazing review for Emma and the team, thank you so much! :)

Bedømt til 5 ud af 5 stjerner

Amazing service by Ishfak

I've had an excellent experience with TORC24 and my mortgage adviser Ishfak C. As a first time buyer, I received amazing help and advice from Ishfak and TORC24. I would definitely recommend Ishfak and TORC24 for anyone else.

23. april 2024
Uopfordret anmeldelse
TORC24-logo

Besvarelse fra TORC24

This is a wonderful review for Ishfak, thank you so much, Gracy! We love hearing that customers would recommend a member of our team and that they had an excellent experience!

Bedømt til 5 ud af 5 stjerner

I have had the best and most…

I have had the best and most informative journey. Being a first time buyer I had help at every step and no question was a silly one. I felt comfortable and felt guided throughout everything. So helpful and knowledgeable. Couldn’t recommend the company more.

23. april 2024
Uopfordret anmeldelse
TORC24-logo

Besvarelse fra TORC24

Hello,

Thank you so much for this lovely review!

The mortgage application process can be daunting when you're a first time buyer, so it's great that our team guided you through this and made you feel comfortable.

From all at TORC24

Bedømt til 5 ud af 5 stjerner

Everything

Quick responses , good advice , friendly

23. april 2024
Uopfordret anmeldelse
TORC24-logo

Besvarelse fra TORC24

Thank you for this fantastic review, Hannah! We couldn't ask for better than that!

Bedømt til 5 ud af 5 stjerner

Brilliant expertise provided by Bianca

We were lucky to have Bianca Patel as our advisor who provided brilliant support and guidance from the beginning. Bianca was really patient, went out of her way to help and answered all our questions. She was super responsive and very knowledgeable. She's a bit of a superstar and secured us our mortgage in the matter of a week. We really appreciate the effort, thank you Bianca Patel.

8. april 2024
Uopfordret anmeldelse
TORC24-logo

Besvarelse fra TORC24

This is fantastic feedback for Bianca, much appreciated! We love hearing that a member of our team has been 'a bit of a superstar'!

Bedømt til 5 ud af 5 stjerner

Thanks Bianca

It's been a pleasure to work with Bianca on my mortgage application. She is very knowledgeable and supportive, providing answers to any questions I had and always checking for updates to the offers. Would definitely work with her again.

31. marts 2024
Uopfordret anmeldelse
TORC24-logo

Besvarelse fra TORC24

Thank you for leaving Bianca such a wonderful review. We love hearing that our team have been a pleasure to work with. :)

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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