The communication is absolutely fantastic! The products are excellent( as are the offers!) the only downside for me is the delivery time - took a very long time to reach the Isle of Man 🇮🇲 packagin... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Dispatch of my order took a long time {11 working days), therefore not an ideal place to order from if item is required urgently. Reply to email enquiring when item would be sent was very quick. Packa... Se mere
Virksomheden har svaret
Love the buxton greedy gannet haynet, really made a difference to feeding hay to my greedy coblet! Instead of pulling and guzzling his hay down at the same time he now takes his time chewing so his ne... Se mere
Virksomheden har svaret
I have been a customer of TOTC for a number of years now. The service has always been excellent and they have gone the extra mile to source me items, and get them to me at short notice. They have give... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Top Of The Clops - For You and Your Horse. We are a small independent business, passionate about all things equestrian. We opened our online tack shop in January 2016, so you can trust and count on us as an established small family run business always here for you and your horse. We are a BETA Retail member so you can be confident of our quality offer.
Kontaktoplysninger
The Keep, Creech Castle,, TA12DX , Taunton, Storbritannien
- 07708 842362
- info@topoftheclops.co.uk
- www.topoftheclops.co.uk
4,4
Fremragende
121 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Top Of The Clops
Thanks so much for your review. Glad you were happy with your shampoo
Ordered a supplement 11 days ago
Ordered a supplement 11 days ago, still not here and can’t contact anyone. Have called and emailed numerous times with no reply.
28. marts 2025
Uopfordret anmeldelse
they had a delay with the manufacturer…
they had a delay with the manufacturer but kept me up-to-date all the way through - great service!
20. marts 2025
Besvarelse fra Top Of The Clops
Thanks so much for your review Julie - glad you were happy with everything
First time ordering from this company
First time ordering from this company, easy to order. My product was a pre order item which took very little time to arrive and was posted to me very quickly.
19. marts 2025
Besvarelse fra Top Of The Clops
Hello Liz thank you so much for your review. We are so pleased you are happy with everything
Excellent communication from seller
I pre ordered special addition buckets which were delayed in distribution, however the communication was excellent & I was given the option of a refund or to wait until they were available.
16. marts 2025
Besvarelse fra Top Of The Clops
Thanks so much for your review Beth - so glad you are pleased and hope your love your buckets
The product I bought was on pre order
The product I bought was on pre order. Due to manufacturing issues it was late being despatched . The company let me know by email what was going on , and when it in its way ! And we are very happy with the product we were waiting for ! Thankyou 👏🏻😍
14. marts 2025
Besvarelse fra Top Of The Clops
So glad we eventually got these to you after all the manufacturing delays. So pleased you are happy with the purchase. Thanks for the review
Lovely rug
Lovely rug, excellent customer service. Would buy from again.
8. marts 2025
Uopfordret anmeldelse
Besvarelse fra Top Of The Clops
Thank you so much Ange - really pleased you are happy with your rug and the service
Really happy with my order
Really happy with my order, amazing customer service and great products on offer.
Thank you
5. marts 2025
Uopfordret anmeldelse
Besvarelse fra Top Of The Clops
Thank you so much for your review Toni, so glad you are happy with everything
Very fast delivery very pleased would…
Very fast delivery very pleased would definitely shop again
27. februar 2025
Besvarelse fra Top Of The Clops
Thanks so much for your review Lisa, really glad you are happy.
Very helpful when the product I ordered…
Very helpful when the product I ordered wasn’t in stock. Gave me other choices and fast delivery
24. februar 2025
Besvarelse fra Top Of The Clops
Thank you so much Carron for your review - so glad we could help and that you were happy
Fast and furious
28. januar 2025
Besvarelse fra Top Of The Clops
Thank you for your order and for your review. Thanks for buying from our small business
Besvarelse fra Top Of The Clops
Thanks so much for your review Kelly. So pleased you are happy with everything
Besvarelse fra Top Of The Clops
Thank you so much for your review Katharine. So glad you are happy with everything
Quick delivery pleased with my item 👍
7. januar 2025
Besvarelse fra Top Of The Clops
Thank you so much for your review Kerrie. Really glad you are so pleased
Lovely family run business who care about their customers
Lovely family run business who care about their customers.
Kept in touch with me throughout the order process and let me know of a delay with a product.
31. december 2024
Besvarelse fra Top Of The Clops
Thank you very much for your review Kate , really pleased to hear you were happy with everything
Very easy to use website
Very easy to use website, product arrived quickly and ontime. Good quality product. Well packaged and environmentally friendly and recyclable ♻️
6. december 2024
Besvarelse fra Top Of The Clops
Thanks so much Sarah for your review. So pleased you were happy with everything
Highly recommend!
Highly recommend!
Excellent customer service and communication
Can not fault them!
14. december 2024
Uopfordret anmeldelse
Besvarelse fra Top Of The Clops
Thank you very much for your review Chloe. So pleased you were happy with your experience with us
Out of stock items arrived within time frame expected after I was given option to wait or refund…
Ordered items a couple of months ago but one was out of stock due in October. Given options for refund or wait. I decided to wait and pleased to say remaining items arrived in the expected time. Great service and will use again.
23. oktober 2024
Besvarelse fra Top Of The Clops
Thanks so much for your review - glad we were able to help get all your items to you
Besvarelse fra Top Of The Clops
Thank you for your review - we are glad you were happy with your experience
Great little rug for a reasonable…
Great little rug for a reasonable price. Good and fast communication from them when I hadn’t received delivered notification from Evri.
4. oktober 2024
Besvarelse fra Top Of The Clops
So glad we were able to provide details of where the parcel had been left and that you were happy with the rug. Thanks so much for your review
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