We are dealing with Tadhg O Connor’s for a long time and have never had a bad experience. Their products are very competitively priced and their staff are a pleasure to deal with.
Virksomheden har svaret
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Se, hvad kunderne siger
If I could give no stars I would. Don't bother ordering anything for delivery. There online service will calculate delivery which is fine but when you have it all paid for and waiting delivery they w... Se mere
Virksomheden har svaret
This is customer service at its Irish best. Ordered items online (great website experience) - confirmation received - got an email about an hour later “would I accept a substitute for an out of stock... Se mere
Virksomheden har svaret
Great value and service. Got delivered told would b end of week and arrived on the Wednesday. Staff very friendly and quick back eith sn email when I had and questions .will be back for sure thanks... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Byggemarked
- Butik med badeværelsesudstyr
- Soveværelsesmøbelbutik
- Engrossalg af elapparater
- Isenkramforretning
- Butik med VVS-udstyr
Om Tadhg O'Connor Ltd.
Skrevet af virksomheden
Tadhg O'Connor Ltd is a prominent Builders Providers and Home Improvement Centre, serving as one of Munster's leading establishments. With a legacy of 45 years, this family owned and operated company has been an integral part of West Limerick's business landscape. In 1978, Tadhg O'Connor Senior, a teacher at the time, recognized an untapped market in Rathkeale for a Builders Providers store. Embracing the challenge, he embarked on this endeavor, and the rest is history.
Building upon the foundation laid by their father, Tadgh’s sons now lead this family business and have embraced the opportunity to steer the company to new heights. Their ambitious vision and passion for innovation shape the company's present and future. Through unwavering dedication and hard work, Tadhg O'Connor Ltd have expanded over the years to three stores. Two builders’ providers outlets in Rathkeale and Newcastle West which include garden Centre's, as well as a state-of-the-art Furniture & Electrical showroom spanning 40,000 square feet in Rathkeale.
Community engagement is ingrained in O'Connor's business ethos. Alongside providing employment to nearly 100 individuals across our three stores, we have consistently supported local charitable, social, and sporting organizations, a commitment that will endure. At Tadhg O'Connor Ltd, our knowledgeable team sets us apart, consistently delivering a friendly and reliable service that goes above and beyond for our customers.
Our company mantra, "From Foundations to Furnishings," aptly reflects our ability to cater to a diverse range of needs, whether for professional builders, tradespeople, or home DIY enthusiasts. Our stores offer an impressive selection of goods, guaranteeing satisfaction from the moment you mark out your foundations to the day you settle in and rest your head on a pillow.
Proudly affiliated with Topline, Ireland's largest DIY buying group, we can provide competitive prices and a wide array of products to our local community and beyond. Topline, operated by Amalgamated Hardware PLC, stands as the leading DIY/Building Materials Buying group in Ireland, comprising over 90 affiliated members who independently own and operate more than 160 stores nationwide.
A significant milestone for our company occurred in 2020 when, after 42 years of brick-and-mortar operations, we made the decision to establish our online presence. Under the guidance of our accomplished marketing and e-commerce manager, Michael Sheehan, our team successfully developed a fully functional e-commerce website. This platform enables us to showcase our complete range of products and services to customers across Limerick and beyond.
Currently, we offer over 12,000 products online, serving customers in all 26 counties of the Republic of Ireland. Our nationwide delivery service ensures swift access to our products, complemented by a same day "Click & Collect" option. Rest assured, our dedicated e-commerce team guarantees a seamless shopping experience, mirroring the quality service you would receive at our physical stores. As we continue to innovate, we have several major projects in the pipeline, ensuring that we stay at the forefront of technology and advancements in our field.
Kontaktoplysninger
New Line, Rathkeale, Co. Limerick, V94NT99, Limerick, Irland
- 06964386
- customerservice@toc.ie
- www.toc.ie
4,4
Fremragende
423 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful
I find the staff here at this shop very friendly and helpful I have been shopping here for years for different jobs I know a lot of them for yrs
13. februar 2025
Besvarelse fra Tadhg O'Connor Ltd.
Hi,
Thank you for your kind words! We're delighted to hear that you've been shopping with us for years and appreciate our friendly and helpful team. We look forward to serving you for many more years to come!
Regards,
Michael.
They were so helpful be it on the phone…
They were so helpful be it on the phone or email/online. I made a mistake of ordering coal and logs, they cancelled it at the same day and got the refund the ffng day. So efficient.
10. februar 2025
Besvarelse fra Tadhg O'Connor Ltd.
Hi,
Thank you so much for your kind review! We're delighted to hear that you found our team helpful, whether over the phone, by email, or online. Mistakes happen, and we always aim to make the process as smooth and hassle-free as possible for our customers. We're pleased that we could resolve your order quickly and get your refund processed the next day. If you ever need anything in the future, we’re always happy to help. We truly appreciate your support and look forward to serving you again!
Regards,
Michael.
Ordered it
Ordered it, paid for it and a day later was told they didn't have it in stock. Got a full refund a few days later.
29. januar 2025
Besvarelse fra Tadhg O'Connor Ltd.
Hi Joseph,
Thanks for sharing your feedback. We sincerely apologise for any inconvenience this may have caused. When a product is marked 'Available to order,' it means it’s not readily available in our warehouse, but we source it from our suppliers as quickly as possible. In rare cases, unforeseen supply issues can arise, and we always explore every option before making the difficult decision to refund an order.
Please let us know if we can help in any way.
Regards,
Michael.
Excellent service and customer care
Excellent service and customer care, the team were extremely helpful in terms of delaying our delivery until we were ready. Would definitely recommend.
21. januar 2025
Besvarelse fra Tadhg O'Connor Ltd.
Hi,
Thank you so much for your kind words! We're thrilled to hear that our team was able to accommodate your delivery schedule and provide the excellent service you deserve. Your recommendation means a lot to us, and we're here whenever you need us again. Thanks for choosing us!
Regards,
Michael.
Special offers are always welcome even…
Special offers are always welcome even when I only see them late at night
20. januar 2025
Besvarelse fra Tadhg O'Connor Ltd.
Hi Audrey,
Thank you for your review! We're glad you appreciate our special offers. We'll keep them coming, so hopefully, you catch them at the perfect time! If you ever need anything, we're here to help. 😊
Regards,
Michael.
Staff members nice to deal with.
Staff members nice to deal with.
Only downgrade was due to delivery charge, quoted 44€ but then called to say it would be an additional €55 due to size of load (not TOC fault I know as they outsource their deliveries)
26. januar 2025
Besvarelse fra Tadhg O'Connor Ltd.
Thank you for your review! We're delighted to hear that you found our staff pleasant to deal with. We understand that unexpected delivery charges can be frustrating, and we appreciate your feedback. While we do our best to provide accurate quotes, bulky deliveries outside of Co. Limerick are handled by a third party, and sometimes adjustments are necessary based on the load size. We'll continue working to improve transparency in our pricing to avoid surprises. Thanks again for your support, and we hope to serve you again soon!
Regards,
Michael.
Besvarelse fra Tadhg O'Connor Ltd.
Hi Piotr,
Thank you for your kind words! We're delighted to hear you were happy with our service and fast shipping. We appreciate your recommendation and look forward to serving you again!
Regards,
Michael.
Great to deal with
Super efficient, best price for my specific mattress that i could find in Ireland. Hassel free and prompt delivery. Would highly recommend- excellent product also
10. januar 2025
Besvarelse fra Tadhg O'Connor Ltd.
Hi Elaine,
Thank you so much for your fantastic feedback! We're delighted to hear you found our service efficient and hassle-free, and that we could offer you the best price for your mattress. It’s great to know you’re happy with the product and delivery as well. Your recommendation means a lot to us – thanks again!
Regards,
Michael.
Besvarelse fra Tadhg O'Connor Ltd.
Hi Lisa,
Thank you for your kind words! We're thrilled you were happy with our service. We look forward to serving you again soon!
Regards,
Michael.
Excellent service with super-fast…
Excellent service with super-fast delivery! The mattress quality is absolutely fabulous. Highly recommended to everyone!
8. januar 2025
Besvarelse fra Tadhg O'Connor Ltd.
Hi Barbara,
Thank you for your wonderful review! We're delighted to hear that you were impressed with our service and fast delivery. It's great to know you're loving the mattress quality too! Your recommendation means the world to us. 😊
Regards,
Michael.
Advertised a Samsung vacuum cleaner for…
Advertised a Samsung vacuum cleaner for sale and available paid the full price online and now informed the vacuum is sold and they are refunding my money
23. december 2024
Besvarelse fra Tadhg O'Connor Ltd.
Hi Charles,
Thank you for your feedback, and we sincerely apologise for the inconvenience.
We understand how frustrating it must have been to purchase the Samsung vacuum cleaner, only to find it was no longer available. This is certainly not the experience we aim to provide, and we’re working to improve our stock and website updates to prevent this from happening in the future. We appreciate your patience and are here to assist you with any further questions.
Regards,
Michael.
Item not available to buy
Bought item from website next day got email item not available website should be updated as soon as possible
15. december 2024
Besvarelse fra Tadhg O'Connor Ltd.
Hi Gordon,
Thank you for your feedback, and we sincerely apologise for the inconvenience.
We understand how frustrating it must have been to purchase an item only to find it was unavailable. We’re working on improving our stock updates to ensure this doesn’t happen again. We appreciate your patience and would be happy to assist you further if needed.
Regards,
Michael.
Excellent and prompt service at a very…
Excellent and prompt service at a very busy time of year
19. december 2024
Besvarelse fra Tadhg O'Connor Ltd.
Hi Maura,
Thank you for your kind words!
We’re thrilled to hear that you were pleased with our service, especially during such a busy time of year. Providing prompt service is always a priority for us, and we’re glad we could meet your expectations. We hope to serve you again soon!
Regards,
Michael.
Besvarelse fra Tadhg O'Connor Ltd.
Hi Stephen,
Thank you for your feedback!
We’re so pleased to hear you had a good experience with us. Providing quality products at great prices with quick dispatch is what we aim for. We look forward to serving you again soon!
Regards,
Michael.
Great service many thanks
Great service ,they were the only company in Ireland who had the product in stock and they were 15 euros cheaper I will be using their service again .Many thanks ,5 star service.
17. december 2024
Besvarelse fra Tadhg O'Connor Ltd.
Hi Tom,
Thank you for your fantastic review!
We’re delighted to hear you were happy with our service and pricing. It’s great to know we could provide the product you needed at a better value. We look forward to serving you again in the future—thank you for the 5-star rating!
Regards,
Michael.
The best company to deal with
The best company to deal with, great staff and very efficient service.
Gold star standard!
Couldn't recommend highly enough.
You can get so much there too!
Only place for me.
17. december 2024
Besvarelse fra Tadhg O'Connor Ltd.
Hi Niamh,
Thank you so much for your amazing review!
We’re absolutely thrilled to hear such kind words about our team and service. Providing a gold-star experience is what we aim for, and it’s wonderful to know we’ve hit the mark for you. We’re so glad you enjoy the variety we offer and truly appreciate your recommendation. We look forward to welcoming you back soon!
Regards,
Michael.
Besvarelse fra Tadhg O'Connor Ltd.
Hi Marian,
Thank you for your feedback!
We’re glad to hear you were happy with the fast online delivery. We appreciate your support and hope to serve you again soon!
Regards,
Michael.
Misleading
Ordered and paid for a jacket for Christmas present. Called to be told it wasn’t in stock in the size I ordered. Very disappointed. Website should have been updated.
17. december 2024
Besvarelse fra Tadhg O'Connor Ltd.
Hi Michelle,
Thank you for your feedback, and we sincerely apologise for your experience.
We understand how frustrating it must have been to place an order, only to find out the item was unavailable. This is not the level of service we strive to provide. We're actively working on improving our stock updates to ensure this doesn’t happen again.
Once again i sincerely apologise for the inconvenience caused.
Regards,
Michael.
Fast delivery for online order.
7. december 2024
Besvarelse fra Tadhg O'Connor Ltd.
Hi Lisa,
Thank you for your feedback! We’re so pleased to hear you were happy with the fast delivery of your online order. We look forward to serving you again in the future!
Regards,
Michael.
Brilliant customer service
Brilliant customer service. So helpful on the phone. Received my order the following day
6. december 2024
Besvarelse fra Tadhg O'Connor Ltd.
Hi Alice,
We’re delighted to hear that you found our customer service helpful and that your order arrived so quickly. It’s always our goal to provide the best experience for our customers. If there’s anything else we can do for you, please don’t hesitate to get in touch!
Regards,
Michael.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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