I have used Vanilla Valley for some while now and have always found their products to be 1st class and delivery quick. My last order had one incorrect item and having emailed to explain, I received th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Easy to use site with great selection of products. The prices are very reasonable and beat most other suppliers. Order quickly dispatched and arrived quickly too. I ordered 3 dummy cake models which... Se mere
Virksomheden har svaret
No complaints from me used this company a few times.I ordered cake boards good quality and quick delivery would recommend.
Virksomheden har svaret
Have been searching for a while for a tiered stand large enough for the numbers attending our wedding… Vanilla Valley had quite a lot of choice and reasonably priced. Wasn’t sure if the one we chose... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Kagedekorationsbutik
- også i
- Bageriudstyr
- Butik med bageudstyr
- Hobbyforretning
- Håndarbejdsbutik
- Køkkenudstyrsbutik
Skrevet af virksomheden
The Vanilla Valley prides itself in providing a complete range of cake decorating supplies and baking equipment for bakers of all abilities from hobby bakers to professionals. Since our establishment in 2008 as a manufacturer of acrylic cupcake stands, we have grown our ever-increasing catalogue to encompass all things cake and baking, and pride ourselves on being one of the UK's leading cake decorating retailers. Whether you need essentials such as cake drums, cake boxes, baking tins, sugar paste and food colouring, or tools for the latest cake trends, you should find it all at The Vanilla Valley at a competitive price. We stock from all of the leading brands including Renshaw, PME, Saracino, and more. Shop online or in our Cardiff store today!
Skrevet af virksomheden
- Free UK Shipping on Orders over £50
- For the lowest delivery charges shop at The Vanilla Valley. Our Standard delivery service is £3.99 or free over £50. Receive your order within 5 working days. Resctrictions apply.
- Trade Accounts
- If you're a regular baker or have a cake-making business then you might benefit from one of our Trade accounts. We offer discounted prices on all products, exclusive offers, and no setup fee! Minimum spends to maintain the accounts are low and there are no rewards to expire. Head to the website to apply - thevanillavalley.co.uk/warehouse-account.html
- Local Click and Collect
- If you live in Cardiff or the surrounding area we offer a Click and Collect service! Place an order on the website as normal and choose "Click and Collect" instead of one of our delivery options. Your order will be ready the next business day at our retail unit in Nantgarw, Cardiff.
Kontaktoplysninger
Unit 1 Cardiff Road, CF15 7SR, Nantgarw, Storbritannien
- sales@thevanillavalley.co.uk
- www.thevanillavalley.co.uk
4,7
Fremragende
14 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic service amazing quality
Great quick delivery. Fantastic prices. I will definitely order again
The products are of high quality. You need to order from this company. You will not regret it
7. oktober 2026
Besvarelse fra The Vanilla Valley
Thank you so much for your fantastic review! We’re thrilled to hear that you’re happy with our quick delivery, great prices and high-quality products. Your recommendation means the world to us!
Besvarelse fra The Vanilla Valley
Thank you for your lovely review! We’re delighted to hear you’re happy with our service and quick delivery, as always.
My order was delivered on time ,I was…
My order was delivered on time ,I was happy with what I ordered would recommend your services.
4. oktober 2026
Besvarelse fra The Vanilla Valley
Thank you for your lovely review! We’re delighted to hear that your order arrived on time and that you’re happy with your purchases.
Besvarelse fra The Vanilla Valley
Thank you for your feedback! We’re glad your order arrived promptly and that all items were included
Besvarelse fra The Vanilla Valley
Thank you for your wonderful review! We’re delighted to hear that you found our ordering process easy and were happy with the quality of our products, packaging, and fast delivery.
Great quality
From ordering to delivery first class service all round. And the cakes are delicious, will definitely order again.
5. oktober 2026
Besvarelse fra The Vanilla Valley
Hello Jayne,
We’re so happy you enjoyed the cakes and had a great experience with us. Thank you for your review 😊
Besvarelse fra The Vanilla Valley
Hello,
We are so pleased you are happy with the service. Thank you for your review 😊
Speedy and efficient service once…
Speedy and efficient service once again. Thank you
2. oktober 2026
Besvarelse fra The Vanilla Valley
Hello Lesley,
We’re delighted to hear that you’ve once again received speedy and efficient service. Thank you for your review 😊
Always good quality .
1. oktober 2026
Besvarelse fra The Vanilla Valley
Hello,
We’re delighted to hear that you’re always happy with the quality of our products. Thank you for your review 😊
Besvarelse fra The Vanilla Valley
Hello Linda,
We’re delighted to hear you were happy with our prices, prompt delivery and packaging. Thank you so much for your review 😊
Excellent service and excellent value…
Excellent service and excellent value for money.
3. oktober 2026
Besvarelse fra The Vanilla Valley
Hello Karen,
We’re delighted to hear you were happy with our service and value for money. Thank you so much for your review 😊
Your service is very good
Your serve is very good but it a shame i couldn't get everything i wanted from you instead of using 5 different company's to get what i wanted and 2 of thoughs didn't have what i ordered but i was very pleased with my purchase from you and would recommend your company to anyone
30. september 2026
Besvarelse fra The Vanilla Valley
Hello Ernie,
Thank you for your review 😊
We’re delighted to hear that you were pleased with your purchase and the service you received from us. We’re sorry that you couldn’t get everything you needed from us in one place, but we truly appreciate you choosing our company and taking the time to share your experience. Thank you for your support and recommendation!
Besvarelse fra The Vanilla Valley
Hello Danuta,
We’re delighted to hear that everything was absolutely perfect. Thank you for your review 😊
Great Company
Great products, great prices and always well packaged for delivery. Highly recommend and will continue to purchase from here!
2. oktober 2026
Besvarelse fra The Vanilla Valley
Hello Rianna,
We’re delighted to hear that you’re happy with our products, prices and packaging. Thank you for your lovely review and recommendation 😊
Besvarelse fra The Vanilla Valley
Hello Helen,
We’re delighted you found our prices competitive and were pleased with our speedy delivery. Thank you for your review 😊
Quick delivery
29. september 2026
Besvarelse fra The Vanilla Valley
Hello Mary,
We are so pleased you are happy with the delivery speed. Thank you for your review 😊
I wanted to let you know that my…
I wanted to let you know that my package didn't arrive.
28. september 2026
Besvarelse fra The Vanilla Valley
Hello Reza,
According to our records, your order was delivered on 2nd October, and the tracking details would have been included in your order confirmation email.
We always recommend contacting our customer service team if a parcel hasn’t arrived, so they can investigate and help locate it. As we haven’t received any contact from you regarding this issue, we would not be aware that you have been unable to locate your parcel.
A member of our customer service team will be in touch via email with the proof of delivery and tracking details to help resolve this for you.
Thank you for your patience, and we apologise for any inconvenience caused.
Besvarelse fra The Vanilla Valley
Hello Alaa,
e're delighted to hear you were happy with our service and that your order arrived safely packaged. Thank you so much for your review 😊
Great selection of products great value…
Great selection of products great value and good delivery time.
1. oktober 2026
Besvarelse fra The Vanilla Valley
Hello Christine,
We are so pleased you are happy with the products and delivery. Thank you so much for your review 😊
Excellent service
Excellent service. Products well packaged.
Delivery was quick.
Thank you
1. oktober 2026
Besvarelse fra The Vanilla Valley
Hello Denise,
We’re really pleased to hear that everything arrived quickly and safely, and that you were happy with your order. Thank you so much for your review 😊
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