terrible customer service. you don't have a phone number so i have to jump through hoops just to get in contact with anyone from customer service. i still don't have my item and when i requested assis... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A great pea coat (moss green) at a superb price. Always warm, fits well, never too hot. The wool blend actually holds its shape better than 100% wool. Wearing it a lot and not looking forward to tak... Se mere
I bought $300 worth of merchandise. I paid for delivery. Some of the items didn't fit, so I had to return them. I had to pay for delivery - and a FedEx bag to send them back properly. I spent an ext... Se mere
La calidad sigue hasta ahora, espero tengas más cargo shorts de tela gruesa disponible en tallas 34, después de abercrombie cargo, aquellos que nos eran perfectos, esto es lo que nos queda. Agradezco... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Kontaktoplysninger
Unit 60 The Runnings, GL51 9NW, Cheltenham, Storbritannien
- customerserviceus@superdry.com
- www.superdry.com/us
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Love the Jacket
Love the Jacket. Stylish and quality. I enjoy shopping at your retail store at Rockford, ill. Thank you.
Fast and Efficient
It was very easy to place an order. Despite the busy season, the order arrived on time. Really appreciated that.
So many options all of them great!
So many options - all of them great. Easy to select, purchase and ship.
Excellent, I love ittt
Excellent in this cold weather. I love the fit. It’s amazing. This is my second shop
It modern style, warm and the color is beautiful .
Gift for my kid and she loved it so…
Gift for my kid and she loved it so thank you 5 stars great coat.
My daughter loved her jacket and the…
My daughter loved her jacket and the color. She started having issues with her zipper. It is getting stuck and she’s only worn it twice. I initially thought there was something stuck in the zipper but there is something wrong with the actual zipper. This coat cost too much money to have a faulty zipper.
I never received 1 of my 2 orders
I never received 1 of my 2 orders - I emailed customer service last week and have heard nothing.
No salio nada mal por ahora pero…
No salio nada mal por ahora pero califico mal por la pesima experiencia que tuve anteriormente esperl esta ves envien el producto completo y que no lo dejen tirado en ma puerta eso no es entregar
Customer service response time is horrible
They Customer service took several days to respond and when they did they was not helpful, they claim something was delivered that could not even possibly fit in the parcel that was shipped along with another item. Instead of recognizing this, they trying to accuse that the package was tampered with and item was removed. The parcel was in tact and not tampered with, I don't believe the item ever shipped, unless it was seperate packages which does not show on my order tracking. I'm still waiting for some type of solution to resolve this matter being that took my money for the item that I never received.
My daughter loves her coat
My daughter loves her coat. I actually got 3 more for the whole family. These are way warmer then north face or goose or Marmot. Don't let the hype fool you. These are quality jackets coats. Heavy duty and warm asf
My experience was great due to prompt…
My experience was great due to prompt delivery of my items Quality of my items
Cannot reach them in any way...chat…
Never received my item...Cannot reach them in any way...chat icon gone, email no go, delivery check all gone. UPS carrier no notices, and I have no UPS number given me to give UPS from Superdry. Yet, they took my money. Yikes!
Amazing and keeps me warm
Great fit great quality I’ve been a…
Great fit great quality I’ve been a customer for almost ten years never been disappointed I still have a hoodie from six years ago still doesn’t have any fuzzballs
Goods never recieved
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








