terrible customer service. you don't have a phone number so i have to jump through hoops just to get in contact with anyone from customer service. i still don't have my item and when i requested assis... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A great pea coat (moss green) at a superb price. Always warm, fits well, never too hot. The wool blend actually holds its shape better than 100% wool. Wearing it a lot and not looking forward to tak... Se mere
I bought $300 worth of merchandise. I paid for delivery. Some of the items didn't fit, so I had to return them. I had to pay for delivery - and a FedEx bag to send them back properly. I spent an ext... Se mere
La calidad sigue hasta ahora, espero tengas más cargo shorts de tela gruesa disponible en tallas 34, después de abercrombie cargo, aquellos que nos eran perfectos, esto es lo que nos queda. Agradezco... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Kontaktoplysninger
Unit 60 The Runnings, GL51 9NW, Cheltenham, Storbritannien
- customerserviceus@superdry.com
- www.superdry.com/us
3,4
Middel
30 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The discount code didn’t work even…
The discount code didn’t work even though the jacket was full price. Ordered anyway, but will have to contact customer service which is just a waste of my time.
11. december 2025
Received my package fast,early and in…
Received my package fast,early and in proper condition.
11. december 2025
Exceeded my expectations
Product was delivered quickly and exceeded my expectations. Love the puffer jacket. Thank you!
9. december 2025
Quality products…purchased Christmas…
Quality products…purchased Christmas presents for my adult children and teenage grandchildren, the whole family!
3. december 2025
I will not purchase anything from this company again!!!
I will not purchase anything from this company ever again! I’ve emailed them several times and I have received no answer about my missing order that contained my daughter’s Christmas gift as she wanted and needed a new coat. They have no customer service personnel so you end up repeating the same thing over and over again and no solution in sight! Don’t waste your money or your time!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!
3. december 2025
Got it before the shipping date
Got it before the shipping date. Love this coat and super dry!
9. december 2025
The jacket that I ordered from your…
The jacket that I ordered from your company has not been delivered in almost three and a half weeks. Trying to contact your company is almost impossible because they do not respond to you for at least a week later. And if I have to cancel I cannot do that because I didn't receive the product to return it.
8. december 2025
still haven't received my package after…
still haven't received my package after 3 weeks. Terrible customer service, pretty sure this is a scam
8. december 2025
Superdry is quality
My shipment was most but Superdry got back to me and helped me out. The representative was tentative and explained everything. Just because there was a set back doesn’t mean my world is ending or my day is bad. I made the order again. I can’t wait to get it!
8. december 2025
My daughter love it it cozy
My daughter love it it cozy , warm fits very good and she was a side 14 but I got it a 12 and it’s just rite
8. december 2025
Ordered items on December 8 and still…
Ordered items on December 8 and still haven’t received them.
8. december 2025
Order never received and no communication
When I ordered my code, I was excited and the email that confirmed my order said it will arrive by December 12. It’s already December 22 and there is no communication about my order. I emailed the helpdesk five different times and put in five tickets to ask where my coat was and on the fifth ticket they sent me tracking and it’s not even being sent to me still. It seems to be hung up with no communication and no advancement that it’s on the way. The worst service in the universe I would never do business with super dry again.
8. december 2025
I don’t even have the product to…
I don’t even have the product to review. Why are you asking for this. It’s been weeks.
8. december 2025
My package was delivered 5 days earlier…
My package was delivered 5 days earlier than the email wrote to me and my package was stolen. I reached out for help to try to get a refund or a new jacket and no one responded.
8. december 2025
The worst experience I've ever had
The worst experience I've ever had. I ordered a coat on December 5th, and as of today, the 22nd, I still haven't received my package.
8. december 2025
First time ordering from store, but not the last!
My daughter ordered this beautiful black coat which also came in brown. I ordered the brown and it’s fabulous just as described. It arrived in a timely fashion. I couldn’t be any happier!
8. december 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.