terrible customer service. you don't have a phone number so i have to jump through hoops just to get in contact with anyone from customer service. i still don't have my item and when i requested assis... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A great pea coat (moss green) at a superb price. Always warm, fits well, never too hot. The wool blend actually holds its shape better than 100% wool. Wearing it a lot and not looking forward to tak... Se mere
I bought $300 worth of merchandise. I paid for delivery. Some of the items didn't fit, so I had to return them. I had to pay for delivery - and a FedEx bag to send them back properly. I spent an ext... Se mere
La calidad sigue hasta ahora, espero tengas más cargo shorts de tela gruesa disponible en tallas 34, después de abercrombie cargo, aquellos que nos eran perfectos, esto es lo que nos queda. Agradezco... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Kontaktoplysninger
Unit 60 The Runnings, GL51 9NW, Cheltenham, Storbritannien
- customerserviceus@superdry.com
- www.superdry.com/us
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Giving one star as it was the least…
Giving one star as it was the least options available. My order was mispaced in shioment and there is no ownership or initiative from superdry merchandies.
the worst shopping and customer experience
terrible customer service. you don't have a phone number so i have to jump through hoops just to get in contact with anyone from customer service. i still don't have my item and when i requested assistance with getting my address fixed, i was basically told it's my problem to fix with UPS (even though UPS themselves said that Superdry is responsible). and it's been 3 weeks and i have no item and no refund. if i could give you 0 stars i would
Delivery was super fast.
I bought $300 worth of merchandise
I bought $300 worth of merchandise. I paid for delivery. Some of the items didn't fit, so I had to return them. I had to pay for delivery - and a FedEx bag to send them back properly. I spent an extra $15 for the opportunity to purchase clothes from a brand that I like.
It's a horrible user experience. It leaves me feeling worse about SuperDry as a brand. I think you can do better.
Los productos son de muy buena calidad…
Los productos son de muy buena calidad y el envío lo hacen en el menor tiempo posible
Great product and customer service!
Quality is top
Superdry is top design and clothing quality. Hoodies are the best in class, love tshirts and a lot of really coll stuff for girls
I bought two long sleeve T-shirts
I bought two long sleeve T-shirts. When they arrive one was made in Turkey and the other was made in India. The one from Turkey was great. The one from India is unsatisfactory. The Turkish cotton is nice and soft. The Indian cotton is too thin and the shirt is skimpy compared to the other. I’m disappointed that Superdry does not keep their quality consistent.
Super dry it’s my favorite brand
Super dry it’s my favorite brand. I like the style the material. It really fits on me. It looks very skinny on me. I also bought it for my son and my sisters and my nephew. They’re all love the styles. I also recommend my friend to buy jacket and T-shirt
Superdry is very quick for shipping and…
Superdry is very quick for shipping and handling and the product is very good quality. The only issue is you need to size up.
Arrived earlier than expected.
This brand is super innovative and I…
This brand is super innovative and I like the designs in their graphic t-shirts and also the quality of the casual garments.
I am a big fan of this brand since I was in Venezuela
It was fast, return policy could Improve
It was fast, but what I don't like was to pay (even 2 dollars) in Fedex to return items
The clothes fit very poorly.
The clothes fit very poorly.. and then when I went to get a refund, it was extremely difficult to get in touch with the company. There’s no US customer service number and the only partially refunded my order. I will never be ordering from them again.
The jacket design could have been…
The jacket design could have been improved in multiple ways
- the hoodie or cap should have been provided with a detachable option
- the length could have been reduced a bit. It is a tad too long and sometimes robs me of that sporty look
Great quality, fast delivery
I loved the flannel pj bottoms/pants so much, I ordered 3 more pairs. Thick flannel, sturdy waistband that won't lose its elasticity anytime soon, and great pockets. Also, lovely color combos.
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








