terrible customer service. you don't have a phone number so i have to jump through hoops just to get in contact with anyone from customer service. i still don't have my item and when i requested assis... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A great pea coat (moss green) at a superb price. Always warm, fits well, never too hot. The wool blend actually holds its shape better than 100% wool. Wearing it a lot and not looking forward to tak... Se mere
I bought $300 worth of merchandise. I paid for delivery. Some of the items didn't fit, so I had to return them. I had to pay for delivery - and a FedEx bag to send them back properly. I spent an ext... Se mere
La calidad sigue hasta ahora, espero tengas más cargo shorts de tela gruesa disponible en tallas 34, después de abercrombie cargo, aquellos que nos eran perfectos, esto es lo que nos queda. Agradezco... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Kontaktoplysninger
Unit 60 The Runnings, GL51 9NW, Cheltenham, Storbritannien
- customerserviceus@superdry.com
- www.superdry.com/us
3,4
Middel
30 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Highly don’t recommend
I paid through Apple Pay which automatically enters your information. Somehow my shipping and billing address got changed to an unknown address. I don’t know how but I was still charged & never received my order and they won’t refund me. I’m highly disappointed I will never buy from this company again
26. januar 2026
I love it
My order delivered even before the delivery date, it was perfect no damaged
23. januar 2026
Horrible experience
Horrible experience. Will never ever shop with this awful company again. Buyers located in the US, this company DOES NOT HAVE ANY CUSTOMER SUPPORT!! You have to send emails ONLY !! If you never received your package or have ANY issues , you are ALONE with TOTAL IGNORANCE from the company. Stay away !
22. januar 2026
Love the coats/jackets..
Love the coats/jackets... and on my recent purchase, even the zipper works well
21. januar 2026
Very quick shipment I’m very happy with…
Very quick shipment I’m very happy with my purchases
20. januar 2026
It was wonderful
It was wonderful! They delivered the products right on time with the schedule!
19. januar 2026
Lack communication
I love the jacket. However, I sought to return an item and, despite still being in the return window, I am being told (via website) that I cannot. I've messaged Customer Care 4 days ago and have not rec'd a response.
19. januar 2026
I’ve been of Superdry for years
I’ve been of Superdry for years, and they never disappoint. The quality of their clothing is outstanding- the fabric feels premium.
19. januar 2026
Great service
Shipping delivered the jacket right in time before the snow and ice storm. I forgot to apply a discount code to my order and customer services was kind to apply the code for me.
19. januar 2026
Package never arrived
12. januar 2026
Everything was great the item came on…
Everything was great the item came on time great quality product. The wind don’t blow through it. I like it.
12. januar 2026
Got it just in time for the winter…
Got it just in time for the winter storm! Great jackets! Super warm
12. januar 2026
VERY WARM AND COZY!
12. januar 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.