Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
3,4
Middel
3 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
3,4
Waste of time
This bank is incompetent and time wasting. They advertise attractive mortgage cashback rates and credit card balance transfer deals, but after wasting hours giving them the documents they asked for, they suddenly decide it's not in "our mutual benefit" to proceed. Translation: the offers are fraudulent and only for "customers" they can predate upon.
24. februar 2026
Uopfordret anmeldelse
Summerland Credit Union not so friendly any longer.
I opened my first banking account with Summerland Credit Union 23 years ago. I liked how the customer service was always friendly and access to support was as quick as a phone call.
I've noticed increasing call wait times and less friendly attitude with their call centre. I've also had trouble with overseas bank transfers being rejected even though I check the information and it being correct. I ended up having to use my other account with CBA and it went through with no problems.
I was hoping Summerland had sorted that out but I had two bounce back transfers. I confirmed the information required both times as provided from their website and through calling customers service to ensure it was correct. I just got an email again from the sender saying the account number is incorrect.
Calling Summerland, I feel like I enter an alternate reality where they say, that's the correct numbers for a wire transfer but then Summerland won't accept the transfer. The customer service person who answered seemed unfriendly and even snarky. When she raised her voice, I asked if I could talk to a supervisor and she told me no and hung up on me.
I was frustrated but not mean in my call asking for assistance to receive my money. I called back and got a friendly customer service person but still jumping through hoops to find out what the problem is.
I have requested a call back from a supervisor to see if I will stay with this bank or move to another provider. I want to support Summerland for not investing in fossil fuels but I can't support a bank with rude customer service.
10. september 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.