Anytime I need glazing on a pitch or flat roof, sterling build are my first call. Always best value, and excellent customer service. Although I can’t speak for the rest because I only deal with Jamie.... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The initial service was excellent, with fast delivery and no issues. However, the returns process does not match the “hassle-free” claim on the website. While some of the return conditions are rea... Se mere
Absolutely fantastic experience - we had exhausted all options with both our own builders (and a second building firm we tried just on the off chance!) trying to source a tile that we wanted with no l... Se mere
Virksomheden har svaret
I have bought quite a few loft windows from Sterlingbuild over the years, but a friend gave me a Fakro window and l just needed a flashing kit to make it work, l looked online, called to confirm l’d f... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Leverandør af vinduer
- Leverandør af entreprenørudstyr
- Dørbutik
- Marked for byggematerialer
- Leverandør af PVC-vinduer
- Butik med tagmaterialer
Skrevet af virksomheden
Here at Sterlingbuild we specialise in daylighting homes through the supply of high-quality fenestration products and glazing systems. Now part of the JJ Roofing Supplies Group we continue to be committed to providing first class service along with the ease and convenance of being able to purchase through our network of nine branches throughout the South East. With the largest stock of roof windows and roofing materials we're confident we can supply your next project to anywhere in the UK. With a strong focus on home extensions and loft conversions, we are the largest independent retailer of roof windows in the UK and one of the country's largest VELUX stockists. Among the thousands of roof windows, rooflights and doors we sell, you’ll find industry leading brands such as Korniche, VELUX, RoofLITE+, FAKRO, Keylite, and many more. We cater for both pitched and flat roof new build and refurbishment projects by supplying all the necessary pieces you'll need to satisfy your home improvement needs, from flashing and blinds to bifold doors. To discuss any existing order please feel free to contact our award-winning customer support team at cs@sterlingbuild.co.uk or to place a new order, please contact us at sales@sterlingbuild.co.uk You can also place an order or chat with our team at www.sterlingbuild.co.uk Thank you for your preference!
Order With Confidence
Skrevet af virksomheden
- At Sterlingbuild we are committed to delivering the best customer service we can and providing as much value possible.
RoofLITE+ | Budget Friendly Without Compromising On Quality
Shop now from only £198!
RoofLITE+ pitched roof windows combine high quality design with a price suitable for most budgets.
Kontaktoplysninger
Unit 6a Riverside Industrial Estate, London Colney, Hertfordshire. , AL2 1DT, Hertfordshire, Storbritannien
- 0208 830 7000
- cs@sterlingbuild.co.uk
- www.sterlingbuild.co.uk
4,2
God
474 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 91 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent Customer service from Jamie…
Excellent Customer service from Jamie Fenech, I had a problem ordering online but this was soon rectified. it is nice to know that you can still talk to a human. Delivery was in the time specified with good tracking information. Windows are not fitted yet but I am very pleased with them.
16. maj 2024
Uopfordret anmeldelse
Besvarelse fra Sterlingbuild
Thank you so much for your positive review. We strive to ensure all of our customer agents deliver excellent service, we hope you enjoy your products and look forward to seeing you again soon. :)
Ordered one evening and if it hadn’t…
Ordered one evening and if it hadn’t been for the bank holiday it would have arrived the next day.
1. maj 2024
Uopfordret anmeldelse
Besvarelse fra Sterlingbuild
Thank you for your 5* review, we strive to send out stocked products next day as standard, Shame the bank holiday sometimes gets in the way and our carriers wont deliver on these days. Look forward to seeing you again soon.
Jaime
Jaime, Found me a same product no. as I asked him and also give me a best price and discount.After 0rdered Next day I got email my XXL size velux windows will be deliverd on after two weeks ( because Not any velux dealers keep it in stock due to special order products)
Windows deliverrd on the date given,
22. april 2024
Uopfordret anmeldelse
Besvarelse fra Sterlingbuild
Thank you for you positive review, we offer an extended range of daylight products to others and we take pride in backing it up with great service. Thanks again we hope to see you again soon.
Great customer service from Jamie
Great customer service from Jamie. He knew his products and was a great company ambassador. Friendly, knowledgeable and extremely helpful
7. maj 2024
Uopfordret anmeldelse
Besvarelse fra Sterlingbuild
Thank you so much for your positive review, We take great pride in delivering great service and offering friendly advice. We hope to see you again soon :)
Super Quality and Quick Delivery
Easy to order on line and delivery was perfect. This is the second time I have got Velux style windows from Sterling Build - great quality.
6. maj 2024
Uopfordret anmeldelse
Besvarelse fra Sterlingbuild
Thank you so much for your positive review, We're really pleased you found the website easy to use. We hope to see you again in the future :)
Best roof lantern suppliers you could get! Customer service is impeccable!
From the first time I contacted Sterling Build in June 2023 until today 29 May 2024 I have had nothing but great customer service. The last few emails have been with Dale and his customer service and help have been some of the best I have ever encountered. He replied straightaway, got the help I needed within days and followed up with courtesy emails to check all was fine or with updates.
I have been in customer service all my working life and can only hope that I please my customers as well as Dale did me.
Thankyou so much.
I couldn't recommend a company more for purchasing a roof lantern.
8. juni 2023
Uopfordret anmeldelse
Besvarelse fra Sterlingbuild
Thank you so much for your review, We aspire to deliver the very best service and its amazing when customers leave us great reviews. We hope we have the opportunity to help you again in the future. :)
Roof light windows
Sabir has always helped me when I need products
Fantastic service great manner always helps if I need advice
4. april 2024
Uopfordret anmeldelse
Besvarelse fra Sterlingbuild
Thank you for your review, Our team love receiving great reviews it motivates us to keeping delivering great service to all our customers. Its much appreciated, we hope we can help again in the future. :)
Jamie was very helpful and knew his…
Jamie was very helpful and knew his products very well and got the products to site next day
2. april 2024
Uopfordret anmeldelse
Besvarelse fra Sterlingbuild
Thank you for your 5* review, Our team are passionate about our products and in delivering great service to our customers, We hope to see you again soon :)
Helpful, quick, efficient and would definitely recommend to associate companys.
Jamie is always most helpful with his advice and assistance on helping us with the quantity of products we require with the sizes we've given.
Delivery is always swift and invoicing always emailed promptly.
Processing of our payments is efficient. We would always recommend Jamie & his company to others.
11. april 2024
Uopfordret anmeldelse
Besvarelse fra Sterlingbuild
Thank you for your positive feedback, its great to hear our team are working hard to deliver great service to our customers, we hope to continue to meet your needs here at Sterlingbuild.co.uk :)
Good service but delivery issues
I bought a Velux Sun Tunnel by telephone, with everything handled by Sabir, who was courteous & efficient. The process was simple (once an issue with VAT was sorted), & the product was delivered this next day. However, & this is why I’ve not given 5*, DHL texted me at 7.45 to tell me they would deliver between 8.07 & 9.07, & if I wasn’t in they’d leave with a neighbour. However, I noticed a cctv alert, & it turned out the delivery was made at 7.35, & the driver just left the package propped against the garage wall after getting no answer. Not Sterlingbuilds fault to be fair but not impressed with DHL.
9. april 2024
Uopfordret anmeldelse
Besvarelse fra Sterlingbuild
Thank you for your positive review, we're very happy that you received great service from us. We appreciate that a product being left outside without notice is not ideal and we will feed this back to our carrier partners. we hope you enjoy your product.
Jamie was brilliant really helpful and…
Jamie was brilliant really helpful and made sure I got the right windows for the job made the whole ordering experience easy.
18. marts 2024
Uopfordret anmeldelse
Besvarelse fra Sterlingbuild
Thank your for your positive review, We take pride in our specialist product knowledge and hope we can continue to support you in the future with your daylight projects.
Highly Recommend!
I had a building project that required some roof light windows, Sterlingbuild provided just what I needed! Highly recommend. Quick and efficient.
12. marts 2024
Uopfordret anmeldelse
Besvarelse fra Sterlingbuild
Thank you for your 5 star review, its much appreciated. It makes us happy when customers receive great service, we hope we can help again in the future.
Hi JJ Team!
Hi JJ Team!
Thank you very much for the wonderful service, and product, you supplied. The experience was superb from beginning to end and your team was on hand to help with all my 'odd' questions! Easy 5 stars!
15. marts 2024
Uopfordret anmeldelse
Besvarelse fra Sterlingbuild
Thank you for your positive review , we really appreciate feedback and its always great to see our teams delivering on our promises
Simple and Easy
Used these guys before and they never fail to impress. Easiest user interface online and quick to find the products you need without fuss. Definitely use again and recommend to anyone (as i have done many times and will continue to do so)
13. marts 2024
Uopfordret anmeldelse
Besvarelse fra Sterlingbuild
Thank you so much your review, Its great to hear our website is so easy to use and you were happy with your experience. We look forward to working with you again.
Sterlingbuild
Good service, the staff knew their stuff and were easy to do business with. With certainly go back again
1. marts 2024
Uopfordret anmeldelse
Besvarelse fra Sterlingbuild
Thank you for your review, Our expert team take great pride in delivering great service to all our customers, we look forward to helping with your next daylight project.
Prompt and easy service
6. marts 2024
Uopfordret anmeldelse
Besvarelse fra Sterlingbuild
Thank you for your positive review, we're pleased you had a great experience. We take pride in delivering great service and speedy delivery.
Ordered 3 RoofLite windows for my…
Ordered 3 RoofLite windows for my extension, the advice that was given was really helpful, very nice staff, cant say enough about the freindly staff, received the order the very next day, great quality and so will definitely use them again.
26. februar 2024
Uopfordret anmeldelse
Besvarelse fra Sterlingbuild
Thank you for you recent review, we're really happy you had a great experience. We hope you enjoy your new windows and they provide lots of lovely daylight for you :)
Jamie was very helpful and polite
Jamie was very helpful and polite
He organised correct widows, flashing kit and blinds for my new job
Delivery arrived in two days
Excellent service
29. februar 2024
Uopfordret anmeldelse
Besvarelse fra Sterlingbuild
Thank you for your review. We're really pleased you had a great experience form our staff. we hope to see you again soon. :)
Recently ordered a custom sized Roof…
Recently ordered a custom sized Roof Lantern from Sterlingbuild, the knowledge & advice offered were second to none. Great experience.
15. februar 2024
Uopfordret anmeldelse
Besvarelse fra Sterlingbuild
Thank you for your positive feedback, Out team dedicated to providing excellent customer service and we'd love to help you on your next daylight project.
Bespoke helpful service and an incredibly responsive customer service team
After an initial muddle up with the order, I got the best personal customer service I could ask for. David, the website manager, gave me his number and responded immediately to my queries. He even went through my order and helped me correct it as I had ordered the wrong parts for the windows. I am so grateful for this. The windows arrived on time and are just what I need. THANK YOU SO MUCH to all of you.
23. februar 2024
Uopfordret anmeldelse
Besvarelse fra Sterlingbuild
Thank you for your amazing review, its very much appreciated. We hope you love your new windows and please bear us in mind for your next project.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.