Smartyplants Anmeldelser 

67
•
TrustScore 4.5 ud af 5

4,5

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I had a problem with delivery, but Ben and Lily fixed it really quickly. I've only had time to set up one sensor, but it was a doddle compared with others we have tried, and although we are awful at... Se mere

Bedømt til 5 ud af 5 stjerner

Really impressed with Smarty Plants! 🌱 Such a clever and innovative idea, especially for someone who loves their houseplants! The whole experience has been fantastic. The app is incredibly easy... Se mere

Bedømt til 5 ud af 5 stjerner

Bought these on a whim but struggled hugely to get them connected. The company responded to each email with helpful ideas and then arranged video calls two days running and put great effort into chasi... Se mere

Bedømt til 4 ud af 5 stjerner

New to Smarty Plant, after meeting Ben at Gardeners World demonstrating the concept of indoor plant monitoring. Made the purchase of my first monitor. Initial set up was easy & choosing a difficult... Se mere


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

67 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,5

Alle anmeldelser

(67)

67 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

I love my Smarty Plants!

I love my Smarty Plants!
I had an issue as my phone didn't want to connect initially, and the response from Lily was instant. She was very helpful and explained what I needed to do.
It's in my peace lily at the moment, as its the most temperamental house plant I have!
I will say, it will stop some doom scrolling, as I check it often to make sure the plant is doing ok, and really enjoy when it says the plant is healthy and thriving! Its a real life plant tamagotchi!

16. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

SmartyPlants for the win.

After getting frustrated with another brand’s subscription model, I switched to SmartyPlants and haven’t looked back. With a growing jungle of 30+ plants, accuracy matters to me, and these sensors are far better than anything else I’ve used. The app is brilliant too. I bought the 10-pack and will definitely be buying more. I know you don’t strictly need one in every plant, but I love being able to see each plant’s individual stats! They’re also so much easier to insert than other sensors I’ve tried, even in a chunky soil mix. Great customer service on top of it all. Highly recommend.

29. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great product, fantastic team…

What a great bit of kit supported by a great team. The sensors are great for fine tuning plant locations and identifying needs.

I did have an issue with an offline sensor, I emailed on Bank Holiday Monday expecting a reply in a few days, no, Lily came back within a couple of hours with a fix - fantastic work all round.

25. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Awesome gadget

Awesome gadget to keep you from making any mistakes fatal to your plant friends :)
A little bit on the anxious side with daily alerts but it's great to have the data and see what you need to do (or not!) and get a feel for the mysterious rhythms of plant care.
As someone with a previous black thumb who's never managed to keep a pot plant alive, so far so good!!

22. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great plant sensor

Great plant sensor! Gives you information on the conditions affecting my plant that I wouldn't otherwise have been aware of. Only been using it for a month or so but my plants are already looking a lot healthier, and one of them is sprouting a new leaf...

18. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Manufacturer of smart plantpot sensors

Manufacturer of smart plantpot sensors. Sensors are of high quality, work as planned, requires wifi connection and app, very useful. Connection of sensors to smartphone requires at least basic level of knowledge of smartphone use, but is not too difficult.
Good communication from manufacturer in case of any issues.

1. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I am delighted with my Smartyplants…

I am delighted with my Smartyplants sensors. after doing a lot of research ... I opted for these sensors over comperetors and Im soo glad I did. I purchased them 3 weeks ago and I got them charged and up and running. Two things that are fantastic - the sensors and the app.

Firstly the app - allows you to create a personal folder of all your plants which has all the information you need on each one to keep them healthy. Soo easy because all the info is pre-loaded in the app. This is great for all my plants ... including the ones that don't have a sensor. Ive 5 sensors and over 20 plants. The app doesn't require any additional cost to buy or subscription. it has a great library of plants already.... even good to look through when considering another purchase. Two of my plants were not in the pre-existing library, but there is a place to submit to have additional plants added ... 2 of plants were added with ease by the team at Smartyplants..... great service.

The sensors are neat and subtle and are easy to charge with a USB and connect to the app. They measure Temperature, Humidity, Nutrient, Light, and moisture - all that you could need

I love how the sensors and app work on WiFi so I can see what my plants are doing literally anywhere.... not just when I'm in the house

I plan on buying more - takes away the guess work!!

Great product

From a very happy customer in Northern Ireland
Alastair

1. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Smartyplants is a game changer!

Smartyplants has easily been the best investment I've made when it comes to knowing how to care for my plants. I use my sensors indoors and on my balcony to eliminate the need for guesswork and to counter my inexperience. The team are responsive and supportive. I'm in the process of buying more but being able to move the sensors in between plants has been such a useful feature in the meantime. I can't recommend it enough!

4. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Doesn’t do what it says on the tin. And customer service is awful

I was relly excited to buy this product. It sounded like exactly what I need to keep tabs on my large collection of plants. I even emailed it to loads of of my family and friends who were also really enthusiastic and wanted to give it a try.

So imagine my disappointment when after 2
Hours of trying I couldn’t get the sensor to connect to my wifi.
No matter I thought one of the things I noticed was the promised fast human response to problem
Waited a day. Nothing. Emailed again. Nothing emailed again and I received a pathetic
Generic response that looked like it was AI generated… certainly it didn’t address my issues.
Sadly I’m done wasting my valuable time. If you. Can’t be bothered to help a new customer get started then you are not a company intend to support. Needless to say you won’t be getting any sales from my family and friends.

I just want my money back and nothing more to do with you.

If you don’t understand that you need to provide fast responsive customer service to help new customers get started then quite frankly you don’t deserve to succeed.

29. april 2026
Uopfordret anmeldelse
Smartyplants-logo

Besvarelse fra Smartyplants

Hi Philip,

Thank you for taking the time to leave a review. First and foremost, we're really glad everything is now set up and all six of your sensors are working well, that's exactly what we want for every customer, and we're sorry it wasn't a smoother ride to get there.

We completely appreciate how frustrating it is to hit a wall when you're excited to get started, especially after recommending us to family and friends. We did want to share a bit of context on the support side, not to make excuses, but in the spirit of full transparency.

We're sorry the wait felt so long. When you're stuck and eager to start, even a short delay is frustrating, and you understandably chased us a few times that first day. For transparency, those messages mentioned all came within a single 24-hour window, and we picked it up and began investigating inside that same window. We responded the day after the issue was raised, even though it happened over a bank holiday weekend.

We do reply to every ticket personally - no AI. The first email you mentioned receiving was the automated setup guide we send every new customer, which we can see would have felt generic when what you needed was a real answer. With no way of knowing that, it would understandably have looked like we hadn't even read your support tickets - which would make for an incredibly frustrating message to receive. That's completely fair, and we apologise for that.

The great news is that when we investigated, we found everything was set up and running - which you kindly confirmed. We've reached out a few times since to offer a quick call, both to help with anything else you need and to hear more about your early experience so we can genuinely learn from it. That offer stands anytime - we'd welcome the chance to hear whether there's anything we could improve, whether that's the setup experience, our customer support, or anything else, to make it better for the next person.

If you'd be open to revisiting your review to reflect your full experience with us, we'd really appreciate it - however you choose to rate it. If there's ever anything else we can help with, just drop us a line. We're always here.

Thanks,
Ben & the SmartyPlants team

Bedømt til 5 ud af 5 stjerner

Brilliant product

Brilliant product. Was sceptical in the beginning but cannot say enough how great this is. No more guessing and my plant looks so more healthier and happier. Thank you.

29. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic Product. Fully Recommended.

I've been on the hunt for some technology to help me with my plants for quite some time, after acquiring a plant in a sale. At the time I couldn't find anything suitable and alas I inadvertently over watered the plant and killed it.

Yes I tried to find out what I was doing wrong through taditional methods, but without the information for the specific problem, every website I went to for advice advised the opposite of the last, too much water, too little water, too dark, too cold, too warm etc. Basically they didn't know because they couldn't relate to the exact circumstances I experienced.

I kept my eye on the market and found items such as Willow, but I just didn't want, yet another hub for another smarthome ecosystem cluttering up my space. Xiaomi's offering didn't work in the UK and they all had problems. A few others just weren't right.

I was gifted another plant from a friend and this spurred my search again and I finally stumbled upon Smartyplants which appearred to hit all the marks. All the data points I wanted (Temp, Humidity, Light, Moisture and Nutrients) without the faff of a hub, plus being a British company, that was the cherry on top! I was slightly sceptical as there was little information or reviews out there but I decided to go for it. I have to say, I'm really happy I did.

The products did take a little bit longer than I had hoped to arrive, but this was clearly due to Royal Mail over the Easter weekend.

Once they did arrive, I was impressed by the packaging and the products design, especially the satisfying click of the soil probe into the sensor head. I got them straight onto charge as required by the instructions. It did take more time than I expected to charge but for something such as this, you don't really need quick charge.

The set up and link to the app was fairly simple, so long as you follow the instructions and click exactly when it states, but my first two were set up pretty quickly. I love the ability to select the exact plant (though it would be helpful to see the colloquial name in the seach dropdown to help with picking the exact one), what the size of pot is, the type of soil you've used and give your plants a name. Adding a photo of the plant is also a really nice touch to make the app personal to you.

It's really quick to get your first readings from the plant, just by pressing the button once on the device. Updates are then provided automatically every hour through the WiFi. The data is shown in a graph in either daily or weekly views with a good colour coding scheme to see at a glance if the plant is happy or what you might need to do. The 'high' and 'low' markings on the graph also help ensuring you're comfortably in range. I would like to be able to drill down a bit further in the graphs to see specific info from a specific time. The app summary also highlights wich plants might need attention at the time.

Each plant page gets tips and tricks for looking after the plant, such as where to place it etc. I would like to see in the plant library some quick at a glance icons with info about the plant, as I do use this to decide on what plants to get next. I would also like to see a widget to put on your phones homescreen to see it at a glance without needing to open the app.

The app and sensors has really boosted my confidence that I can invest in plants for my home, and I felt comfortable enough to purchase more plants as a result of the product. I'll be ordering more sensors ready to expand my jungle even more.

I think i'll even be buying a few of these, for my 'horticulturally challenged' friends and family, as a gift for Birthday or Christmas this year!

TL;DR: This is a excellent product, which has given me confidence to purchase new plants, by giving hourly Temp, Humidity, Light, soil moisture and nutrients data and how they are working for a plant, to ensure I am keeping my plants happy, healthy and thriving.

Update: So I was having an issue with one of the sensors batteries draining too quickly. Popped over an email via the website form, and within 45 minutes the company had responded, obtained my sensor ID and pushed a new firmware to the sensor. Even asked how my plant was doing. Can't fault it and I've got my fingers crossed it solves the issue, but if not, I've got no doubts the team will support me until it's resolved. A 5 star service!

8. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Game Changer for Plant Care

I bought a Smartyplant sensor when my plant wasn’t growing well and started to look like it might die. It turned out the nutrient levels were off. After adjusting those and improving our watering habits (we were overwatering), the results were incredible. Within just a couple of months, the plant almost doubled in size.

It’s an amazing product, and it comes in beautiful packaging. The setup can be a bit tricky, but it’s absolutely worth the effort.

24. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A Lifesaver for My Indoor Jungle!

I cannot recommend Smarty Plants enough! As someone with a notoriously "heavy hand" when it comes to watering, this kit has been an absolute game-changer.

Premium Quality: You can tell right out of the box that this isn't some cheap gimmick. Everything feels high-end, durable, and thoughtfully designed.

Brilliant Concept: The tech behind it is so intuitive. It has already saved several of my plants from certain "drowning" and continues to keep my watering regime in check.

Lovely Team: Beyond the product itself, the team behind Smarty Plants is wonderful. Their passion for plant care really shines through in their customer support and overall vibe.

If you’re a "helicopter plant parent" who tends to overwater, or if you just want to take the guesswork out of plant care, get this kit. Your plants will thank you!

1. april 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Dedicated Team

Dedicated Team,

Where initially my frustrations where really high, the team stayed positive and really helped to find a solution.

14. april 2026
Uopfordret anmeldelse

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