Smartyplants Anmeldelser 

67
•
TrustScore 4.5 ud af 5

4,5

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I had a problem with delivery, but Ben and Lily fixed it really quickly. I've only had time to set up one sensor, but it was a doddle compared with others we have tried, and although we are awful at... Se mere

Bedømt til 5 ud af 5 stjerner

Really impressed with Smarty Plants! 🌱 Such a clever and innovative idea, especially for someone who loves their houseplants! The whole experience has been fantastic. The app is incredibly easy... Se mere

Bedømt til 5 ud af 5 stjerner

Bought these on a whim but struggled hugely to get them connected. The company responded to each email with helpful ideas and then arranged video calls two days running and put great effort into chasi... Se mere

Bedømt til 4 ud af 5 stjerner

New to Smarty Plant, after meeting Ben at Gardeners World demonstrating the concept of indoor plant monitoring. Made the purchase of my first monitor. Initial set up was easy & choosing a difficult... Se mere


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

67 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,5

Alle anmeldelser

(67)

67 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

They’re still alive!

For the first time ever, I’ve got a plant that had new bright green leaves growing on it instead of them turning brown and dying! It’s such a brilliant invention for helping me keep my plants alive! Brilliant!

10. september 2026
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Bedømt til 5 ud af 5 stjerner

Great product and plants all doing very…

Great product and plants all doing very well since buying! I also raised an issue where I couldn’t tell which monitor was for which plant and they fixed this with a flashing tool, which was very helpful app update. Thanks and love the monitors.

2. september 2026
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Bedømt til 5 ud af 5 stjerner

Excellent product for someone who…

Excellent product for someone who struggles to keep plants alive they inform you if more light, watering etc is needed so you can adjust positioning or feed accordingly which I did and now get told what I’m doing is right might seem pricey but considering the money I’ve spent to replace plants over the years it’s worth it
Customer service is excellent too as I was having issues with one of the sensors setting it up but they guided me through it

1. september 2026
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Bedømt til 5 ud af 5 stjerner

A great product that's only getting better

I was initially hesitant to support a Kickstarter project, but the SmartyPlants team has knocked it out of the park. Not only have they delivered exactly what they promised, they are continuously upgrading and improving the product. This is exactly what I was looking for in a smart plant sensor, I can't recommend it enough.

27. august 2026
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Bedømt til 5 ud af 5 stjerner

Smartyplants is just great!

The Smartyplants products are really working great! I now operate 10 sensors on my plants and I am really happy how good these work. The app is also great. I really recommend Smartyplants if you are looking for a very helpful product to improve plant care.

26. august 2026
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Bedømt til 5 ud af 5 stjerner

Very kind, professional and expedient team!

Lily and the team were very quick with a resolution to my connection issue. They provided immediate troubleshooting and we were able to resolve the issue quickly. She was also so friendly, congratulating me on our new move! Looking forward to continuing the relationship with Smartyplants!

18. august 2026
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Bedømt til 5 ud af 5 stjerner

Brilliant idea!!!!!

Have to admit I was a little dubious at first but I’ve had three monitors for six weeks and am blown away by the data they provide.
It becomes a bit of an obsession ( in a nice way ) though as you’re always in touch with what your plants need.

8. august 2026
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Bedømt til 5 ud af 5 stjerner

I have struggled to keep indoor plants alive

I have struggled to keep indoor plants alive. I was about to give up on another when I came across Smarty Plants. I was initially sceptical as I was monitoring moisture levels and feeding regularly. It transpired that my plant was not getting enough light. Since it is large and can only occupy one position in the room, we bought a grow light. The plant is now recovering beautifully and producing a lot of new shoots. I am delighted as the plant was expensive and the combined cost of sensor and glow light was significantly less than replacing the plant. The sensor is easy to set up, and the app is very easy to use. The sliding scale summary is a good visual overview of the health of the plant, and the notifications serve as useful reminders to take action.

6. juli 2026
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Bedømt til 5 ud af 5 stjerner

Fantastic product

Fantastic product! It was so easy to set up, my plants are thriving as I have moved them around, changed the light and adjusted watering. It has taken a lot of the guess work out of growing my indoor plants and they look so happy!
I did have a blip with one of the sensors losing connection following the battery going flat, but the team responded in less than 24hrs and everything is now back working.

27. juli 2026
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Bedømt til 5 ud af 5 stjerner

Great people. Great Company.

I had several questions that needed answering before I placed my order. This entailed emailing back & forth with the company. The person I emailed was so nice and so very helpful! I was able to place my order with full confidence that everything was taken care of. This was especially important since my plant sensors were being shipped to the U.S. and I wanted to verify what the tarrifs would be. I highly recommend this company. They have great customer service. I first ordered from them on kickstarter. This was my second order. I would definitely order from them again. I love their plant sensors and app.

31. maj 2026
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Bedømt til 5 ud af 5 stjerner

Fantastic product that's genuinely helped me keep my plants alive

I've been using SmartyPlants for a few months now and it's made a real difference to how well my plants are doing. One plant that I was convinced was on its last legs is now thriving, and I've definitely become a much more confident plant owner.

Getting everything set up was straightforward overall. I did have a small hiccup connecting my first monitor to Wi-Fi, but once that was sorted, adding the rest was really quick because the app remembered my network details. It made setting up multiple monitors much easier than I expected.

The app is one of the best parts. It's clean, intuitive and gives you a simple score out of 100, so you can tell at a glance how happy your plant is. I also like that the same information is available in a few different places as it means I can quickly find what I need, however I'm using the app.

I find myself checking in on my plants regularly, especially after watering or moving them somewhere new, and it's reassuring to see how they're responding rather than just guessing. The sensors have also had excellent battery life so far.

One thing I really appreciate is that it's a one-off purchase with no subscription. So many smart devices lock useful features behind a monthly fee these days, but SmartyPlants includes the app without ongoing costs, which made it an easy decision for me.

The plant identification isn't perfect yet, but it works well most of the time and it's clear the team are actively engaged in improving it.

I often use the app when I'm out shopping for new plants to check things like pet safety, light requirements and how much maintenance they'll need before I buy them.

Overall, if you're someone who loves houseplants but wants a bit of extra confidence without drowning in technical data, I'd highly recommend SmartyPlants. It's an incredibly thoughtfully designed product with a great app and a team that clearly cares about making it better.

22. juli 2026
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Bedømt til 1 ud af 5 stjerner

Over 2 years and still nothing

I paid for this product on kickstarter over 2 years ago and I have not received anything. At this point I no longer have any plants. I have asked for a response and I just get ignored. I’m not the only one who never received anything there are other people in the same situation. I want a refund.

9. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Smartyplants

Hi Joseph,

Thank you for taking the time to leave a review, and we're sorry this has been a frustrating experience.

We wanted to explain what happened, because we don't want you to think you were ignored. Your order wasn't shipped because you did not provide your address, and the shipping cost was never paid.

This was a pre-order campaign run through Kickstarter, where backers pay for the product up front to help fund production. Shipping isn't included in the pledge (that's set out on the campaign page) so we needed shipping details and payment from you before we could send anything out.

We have been excited to get them into the hands of our early backers, so we made every effort to get those details from you and anyone else who had not provided them. We requested them in our September '25 campaign update and again through October, November, December and onwards, twelve updates in total, plus a direct email reminder on 3rd October '25 and a chaser on the 5th, both with step-by-step instructions and information on how to best contact us directly.

Something must have got lost along the way, and it's entirely possible those emails and updates ended up in spam, but they were still accessible on the Kickstarter campaign page.

On the ignored point - we have checked and can see your message came through Kickstarter. The campaign ran over two years ago, and since fulfilment we've asked that all contact comes through our website or the customer care email address we include in every update. We don't monitor Kickstarter frequently, which is why we didn't see it there. That's on us, and we apologise for the frustration caused by it.

It's worth noting that a number of backers who didn't pay shipping at the time have since done so and have received their sensors. There are very few orders still outstanding, and nobody who has paid shipping is waiting on us.

On the refund request - Kickstarter pre-orders aren't refundable, but that's a rule set by the platform rather than by us. Our own view is that we're making an incredible product and we want people to love it, which is why we offer strong refund terms on our website. In line with that, we've refunded your order in full. This has clearly been frustrating, and we'd rather you weren't left with a sour taste.

If there's anything else we can help with, just drop us a line through our website - we're always here.

Thanks,
Ben & the SmartyPlants team

Bedømt til 5 ud af 5 stjerner

The product works really well

The product works really well. I’m notified when my plants need attention and when the sensors need charging. Also costumer service is beyond. They always respond within a day and plants are added and problems are fixed within just a few days.

24. juni 2026
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Bedømt til 5 ud af 5 stjerner

Your plants and your wallet will thank you

Could never keep my plants alive and looking healthy, wondered if these were a gimmick but purchased some sensors. The app is very straightforward and easy to use. Setup is quick. The sensors have made a huge difference, my plants are flourishing and healthy. You expect the usual niggles with a new product and I didn't know how to fix a minor glitch and emailed using the function in the app, customer services were prompt, friendly and followed up on issues. Everything is great. I thoroughly recommend this product, its worth the investment as replacing plants is a financial hit but I see this as a one off insurance policy!

1. juni 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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