Slumberdown Anmeldelser 

1.230
TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Fantastic duvet! Really does help in keeping me cooler in the night. I feel less sticky and sweaty when I wake up now with these wool duvets. Delivery service was excellent, very quick. Easy to order... Se mere

Bedømt til 5 ud af 5 stjerner

I purchased 'Wonderful Wool' lightweight double duvet and two pillows via their Ebay listing. Great value, and a better deal than a their main website. The duvet is sumptuous - not flat like a blanket... Se mere

Bedømt til 5 ud af 5 stjerner

Very Quick delivery arrive within 2 days. Lovely product, I’ve now bought the wool duvet in medium and light, pillows and mattress topper. Have also bought duvets for both my children, they also lo... Se mere

Bedømt til 1 ud af 5 stjerner

I received a faulty mattress topper with its zip broken. Also, avoid the gel mattress topper because it has the strongest chemical fume which doesn’t go away after two weeks of airing it out. I cont... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Sengetøjsbutik

Skrevet af virksomheden

Here at Slumberdown, we believe Every Body deserves a better night's sleep and the right bedding can help you get there. Our products are designed to help create the right sleep space tailored for you and your family.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,1

Alle anmeldelser

(1.230)

291 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner
Slumberdown-logo

Besvarelse fra Slumberdown

Thank you for your message, and I’m very sorry that your order was shipped after you requested a cancellation. We’ve been dealing with a high volume of orders, and unfortunately the cancellation request wasn’t seen in time — but I completely understand how frustrating this must be.

I’ve now emailed you directly to assist with the return and to make sure this is resolved as smoothly as possible. Thank you for your patience, and please accept our sincere apologies for the inconvenience caused. Kind regards Slumberdown Team

Bedømt til 1 ud af 5 stjerner

They sent the wrong item and haven't…

They sent the wrong item and haven't responded to my email asking for this to be corrected

26. november 2025
Slumberdown-logo

Besvarelse fra Slumberdown

Thank you for your feedback, I sincerely apologise for the delay in getting back to you. Due to a higher-than-usual
volume of inquiries during our peak season, our response times have been longer
than usual. Thank you for your patience. We can see that our customer services team have arranged for the correct pillow to be issued on an express delivery service and this should be with you tomorrow. Many Thanks Customer Services

Bedømt til 5 ud af 5 stjerner

Excellent company and products

Easy to order and quick delivery.

Slumberdown products are excellent, I have a 13.5 Tog white goose down duvet which is lovely and warm and I wholeheartedly recommend if you are chilly in bed.

26. november 2025
Bedømt til 1 ud af 5 stjerner

Woolen duvet smells very bad

I ordered woolen duvet. Arrived fast but smells extremely bad. This must be a smell of some wool moth repellent. I have another woolen duvet from a different shop and it's nothing like this one. I wanted to send it back asap but the customer service doesn't reply to my emails/enquiries and the returns option online doesn't work. And of course there is no contact number to call them..

21. november 2025
Slumberdown-logo

Besvarelse fra Slumberdown

Hi,

I’m very sorry to hear about your experience and that your duvet arrived with an unpleasant smell — this is absolutely not the standard we aim for. Thank you for bringing it to our attention.

We’re currently working through an unusually high volume of enquiries, which has caused delays in our email responses and affected the online returns portal. I can confirm we have now received your message and will prioritise resolving this for you.

In the meantime, please rest assured that we will arrange a return or replacement according to your preference, and make sure the process is quick and hassle-free from here.

Thank you for your patience, and again, our sincere apologies for the inconvenience caused. Kind regards Slumberdown Team

Bedømt til 1 ud af 5 stjerner

pillows like putting head on a crisp…

pillows like putting head on a crisp packet crackling

24. november 2025
Slumberdown-logo

Besvarelse fra Slumberdown

We appreciate your feedback and are sorry the pillows were not satisfactory. Please can you contact our customer services team who will be able to assist you further.

Bedømt til 5 ud af 5 stjerner

Brilliant duvet, fluffy and warm!

This is my second duvet from them as I had my last one 4years and it was abit flat (my dogs sleep on the bed) Its lovely and fluffy, very warm and lightweight too. Would highly recommend for winter 😊

22. november 2025
Bedømt til 5 ud af 5 stjerner

Fantastic company

Fantastic company! Extremely easy to deal with. I absolutely LOVE my heated throw, it is a game changer in the winter! Would definitely recommend their products and they are very good at resolving issues too - of which wasn't actually their fault!

29. november 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Item was never received and seller is now ignoring any attemp at contact

Item was meant to be delivered on 21st November - it was never delivered despite waiting in all day. They are now ignoring all attempts at contact, or any attempts at getting a refund - I now unable to order a new item, because they refuse to compensate.

21. november 2025
Uopfordret anmeldelse
Slumberdown-logo

Besvarelse fra Slumberdown

Hi, Thank you for your message, we’ve been dealing with a high volume of enquiries.

I’ve now emailed you directly to assist if you could please provide order details to help us. Thank you for your patience, and please accept our sincere apologies for the inconvenience caused. Kind regards Suzy

Bedømt til 5 ud af 5 stjerner

The Slumberdown wool duvet is…

The Slumberdown wool duvet is excellent. I have the medium tog one and it’s brilliant, doesn’t move when in use and really warm. Like it so much all my beds have one now. Great service too.

16. november 2025
Bedømt til 3 ud af 5 stjerner

Heated throw doesnt work…

Heated throw doesnt work properly.Customer services dont bother to reply to emails.

20. november 2025
Uopfordret anmeldelse
Slumberdown-logo

Besvarelse fra Slumberdown

Hi,
Thank you for your patience. Please accept my sincere apologies for the delay in responding to your enquiry. We are currently in our busiest period of the year, with Black Friday in full swing and Christmas approaching, we’re receiving a high volume of enquiries relating to our products. If you could please provide your email address or order number and i can search for your enquiry. Kind regards Slumberdown Team

Bedømt til 5 ud af 5 stjerner

Value for money

Heavyweight wool duvet. Lovely quality. Feels lightweight but keeps me warm. Sleep so much better. Lovely weight. Value for money. And no need to wash so better on the environment. Very pleased with purchase

17. november 2025
Bedømt til 1 ud af 5 stjerner

Misleading package

Misleading package. 15 Tog in bold writing on front packaging. Then in small print 2 duvets to clip together. Imagine the hassle of having children who sleep kicking duvet up and down around the bed. Think the idea of having to sort it out everynight to straighten it all the time when making the bed. Put the details in more bolder writing very misleading.

21. november 2025
Uopfordret anmeldelse
Slumberdown-logo

Besvarelse fra Slumberdown

Hi, sorry you are having issues with the product, please can you email us at info@slumberdown.co.uk with your order number and we can help resolve. Kind regards Slumberdown Team

Bedømt til 5 ud af 5 stjerner

Slumberdown electric blanket

After 23 months of faultless performance our Slumberdown electric blanket developed a fault in the the lower section on one side stopped working. I sent the receipt and other details required to the Customer Services Department. Within two days I received an email back to say that a replacement blanket was on its way!

No disputes, no arguments, no quibbling, just fantastic customer care. And today the blanket arrived and is now working perfectly.

I would fully recommend this company and will certainly buy from Slumberdown again. An excellent experience, and quite rare.

19. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

What a great product!

Fantastic electric blanket and it is so comfortable even when it’s not on! The fact we can both have our own heating arrangement is such a great thing!

8. november 2025
Bedømt til 1 ud af 5 stjerner

Misleading provenance

Misleading provenance

I made the decision to buy based on the prominent "Made in UK" signs on the website. However the product I purchased, an electric throw, was made abroad. I am giving this review because I think the website is misleading. If you shout about made in UK, then you need to be clear when something isn't.

13. november 2025
Slumberdown-logo

Besvarelse fra Slumberdown

Thank you for your feedback, and I’m very sorry for the confusion caused. You’re absolutely right — if we highlight “Made in the UK”, it’s our responsibility to be clear when an item isn’t.

Our core product range is made in the UK, but our electrical items are manufactured abroad, and we recognise that this was not made sufficiently clear on our website. We are already updating the product pages and adjusting the “Made in UK” messaging so customers can see this distinction immediately.

We genuinely appreciate you taking the time to point this out — it helps us improve transparency and customer trust.

If you’d like to discuss your order or arrange a return, we’re here to help and will ensure the process is easy and quick.

Thank you again for bringing this to our attention. Kind regards Slumberdown Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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