Slumberdown Anmeldelser 

1.229
TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Fantastic duvet! Really does help in keeping me cooler in the night. I feel less sticky and sweaty when I wake up now with these wool duvets. Delivery service was excellent, very quick. Easy to order... Se mere

Bedømt til 5 ud af 5 stjerner

Very Quick delivery arrive within 2 days. Lovely product, I’ve now bought the wool duvet in medium and light, pillows and mattress topper. Have also bought duvets for both my children, they also lo... Se mere

Bedømt til 5 ud af 5 stjerner

I purchased 'Wonderful Wool' lightweight double duvet and two pillows via their Ebay listing. Great value, and a better deal than a their main website. The duvet is sumptuous - not flat like a blanket... Se mere

Bedømt til 1 ud af 5 stjerner

I received a faulty mattress topper with its zip broken. Also, avoid the gel mattress topper because it has the strongest chemical fume which doesn’t go away after two weeks of airing it out. I cont... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Sengetøjsbutik

Skrevet af virksomheden

Here at Slumberdown, we believe Every Body deserves a better night's sleep and the right bedding can help you get there. Our products are designed to help create the right sleep space tailored for you and your family.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,1

Alle anmeldelser

(1.229)

290 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Not good customer service

The order was shipped quickly however the delivery company returned the item to sender immediately without even attempting delivery (I appreciate this is not Slumberdowns fault), however the only way to contact Slumberdown is via email which I have done on several occasions and they are not replying to me so no refund and no pet bed

5. december 2025
Slumberdown-logo

Besvarelse fra Slumberdown

Hi Amanda,
Please accept our sincere apologies for the delay in responding to your enquiry. We are currently in our busiest period of the year, with Black Friday and Christmas approaching, we’re receiving a
high volume of enquiries. This has now been resolved for you. Kind regards Slumberdown Customer Service Team

Bedømt til 5 ud af 5 stjerner

Well priced wool! Awful choice of courier, customer service ghost town.

Good prices for Black Friday, I have 4 of their (BRITISH) wool duvets now as I use in my air bnb rooms, I find them light and warm for the price they are great, pleased to have bedding that will break down after it’s discarded unlike polyester which we can’t even leave in recycling! Hoping there are no PFAS in the mix..The bags great for storage long term, easy to fit duvets in them, last well. dispatch/Delivery is quick but please stop using yodel! Courier rang the bell, I have to run down 3 flights to get to the gate, I didn’t wait a second, I ran down in 15 seconds tops to find the courier already dropping the duvet in the block door next door..I know none of these people and there’s never anyone there.. a really bad short cut on delivery. Tracking also spotty. Still waiting for a response to my question to slumber down a week ago…

3. december 2025
Bedømt til 5 ud af 5 stjerner

My dog Lola absolutely loves this bed…

My dog Lola absolutely loves this bed and rarely goes car from it the fabric is so soft and welcoming and the padding is super comfy and holds her perfectly I have never managed before to find such a perfect bed for her - worth every penny. And more

3. december 2025
Bedømt til 5 ud af 5 stjerner

Warm and cosy

I bought my duvets to use in my campervan, we tried them at home and absolutely love the duvets. They feel light but are very warm and cosy. Most of all I like that they are not bulky.

2. december 2025
Bedømt til 5 ud af 5 stjerner

warm and cozy

We have one of these quilts at our lodge in the Lake District and found it to be very warm and cozy so we purchased a second one for our super king size bed at home. It’s fantastic. So warm and very very cozy.

2. december 2025
Bedømt til 1 ud af 5 stjerner

Did not receive items

Delivery company say they attempted delivery but couldn't access the property. I live in a house with no access restriction. Emailed Slumberdown but no response after a week. Still no response. Will try to demand a refund but not optimistic about it.

2. december 2025
Slumberdown-logo

Besvarelse fra Slumberdown

Hi David, Please accept my sincere apologies for the delay in responding to your enquiry. We are currently in
our busiest period of the year, with Black Friday and Christmas approaching, we’re receiving a
high volume of enquiries . I have emailed you. Kind regards Slumberdown Customer Service

Bedømt til 1 ud af 5 stjerner

Poor quality packaging/no refund

Poor quality packaging. Need to return but no reply to my email.
UPDATE 08/01/2026
Received return instructions and courier label. Returned blanket in accordance with instructions and confirmed by email on 13th December to Slumberdown with info to track package. Despite further emails have only received auto-replies. Now 8th January and no refund received and no communication. I will not be recommending Slumberdown.

3. december 2025
Slumberdown-logo

Besvarelse fra Slumberdown

Hi Pete, Please accept our sincere apologies for the delay in responding to your enquiry. We are currently in our busiest period of the year, with Black Friday and Christmas approaching, we’re receiving a high volume of enquiries . I have responded to your email. Kind regards Slumberdown Customer Service

Bedømt til 5 ud af 5 stjerner

Comfy dog bed he likes it

Comfy dog bed he likes it
Delivered quick lucky they used DPD for delivery and not Evri !
Kept me informed when it was being dispatched and when it would arrive
Thanks

30. november 2025
Bedømt til 1 ud af 5 stjerner

6 days still not dispatched

6 days still not dispatched

30. november 2025
Slumberdown-logo

Besvarelse fra Slumberdown

Hi Robert, We do apologise for the courier issue as we dispatched 30th. I have emailed you to resolve the issue. Kind regards Slumberdown Customer Service

Bedømt til 2 ud af 5 stjerner
Slumberdown-logo

Besvarelse fra Slumberdown

Thank you for your message, and I’m very sorry that your order was shipped after you requested a cancellation. We’ve been dealing with a high volume of orders, and unfortunately the cancellation request wasn’t seen in time — but I completely understand how frustrating this must be.

I’ve now emailed you directly to assist with the return and to make sure this is resolved as smoothly as possible. Thank you for your patience, and please accept our sincere apologies for the inconvenience caused. Kind regards Slumberdown Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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