SiriusXM Anmeldelser 1.045

Nothing is worth it on their service starting with the customer service and finish with the quality of the radio broadcast.

Literally impossible to cancel, they hide it behind a must-call system or chatbot. Then bombard you with endless ways to try to keep you as a customer, how you can't just change or cancel on the website is insane.

Stayed as a customer for our vehicle we barely drive, because they offered 55% off, then after a year they more than doubled it with no email warning, nothing. Then it took endless chatbot interaction with auto-reply offers to keep us subbed while I insisted on cancelling. They ended up getting down to almost 70% off, so anybody looking for cheap SiriusXM, just threaten to cancel. We just dont drive the vehicle that much at all, so didn't make any sense for us to stay, even at $7/mo.
Brutal it should not be that hard

I would give zero stars if possible. I paid the monthly payment on March 11 for service through April 11. I am selling the car end of April and sirriusxm was raising the price on April 12 from $5 to $25 so I cancelled service effective April 12. On April 4 sirriusxm charged my credit card for Another month even though it was paid through April 11. I called and disputed the charge the same day. April 6 they discontinued the service paid for through April 11. Piece of xxxx company.

I love the service but the billing is frigging horrendous!! I live on a fixed income, get paid once a month which is extremely difficult and need my payment taken out after a certain day. I have requested this several times and even let the subscription expire until many days after this date, but they take payment whenever and when I dont have funds to cover it. Then it costs me 25.00 over and above the 18.00 charge. This has happened several times and just happened again. Cannot remove credit card info from site - so I just canceled. Not worth the expense or aggravation.

Cancelled subscription on line march 3rd due to increase. April 2nd a charge was processed for higher amount. Called and got AI..was told nothing in record for march but did cancel this month. They tried to hard sell twice for lower amounts..from 25.99 to 6.99. If lower price can be offered then it should be, not the higher price. I don’t like being taken advantage of.

I received a 3 month trial from our Ford dealer for a service issue. Went online and the radio is eligible, but when I entered my email and signed in, it would only call up the radio we do have sirius on, not the one I was trying to activate. So I called, talked to the AI who said it will pass me to a live person, sat on hold for over 15 minutes, hung up. We have sirius on one car and on our others, we do not and will not be adding it to others. Poor service to an existing customer.

I've paid for a 6 month subscription only to have my service cut off twice in a 30 day span of time AFTER paying. I really feel like at this point Sirius is trying to trick me into paying for the same subscription twice.
They seem to forget all their customers are paying for a service they can get for free(radio). Also as time goes by their music channels are devoting more & more airtime to TALK not music!!! I think it's time to get rid of this shady company and go back to listening to FREE music as we all did before siriusxm ever existed.

Scam. They auto renew on a promotional offer, a month before they are supposed to. Charging $33.28 for a monthly subscription that was supposed to be $18.68. When called “support” the guy kept us on the line for 45 minutes, not listening to my wife when she wanted to cancel the subscription. Another clown came on and tried to tell us that we have another active subscription. Never again with Sirius, worst company ever to deal with. No wonder why they have a 1.2 rating on trustpilot.

I like channel 73 except for the DJ. I pay to not have ads or DJs that are boring and speak too much. If this continues I will cancel my subscription.

THE WORST experience ever..
useless service.. anything that is on here is available for free.. they give you free trials when checking out at many online stores and then you have to jump through hoops to cancel it! any company that makes canceling a subscription harder than a few clicks is a SCAM!

How is it legal for them to sign me up for a $9.99 service and then without notice switch it to $33 / mth?

THEN you can't just log in and cancel the service like every other service (except Bell). They make it so hard to cancel.

There is literally no value to this service with Spotify, which has so much more functionality.

At the end of the eight hour “Sleep” or “Wellness” content, you get jolted by extremely loud commercials. Really?

Spent over an hour trying to get the same promo I had last year. I was lied to at least 10 times , talked down to, and told I needed to pay the new price, until I found the promo code online, then it was like opening the gates or Sirius with my secret code. Disgusting & disappointing customer service. Choke on my $9 a month

I've had sirius XM since 2012. I truly enjoy the listening options for 5 stars. I closed my account to join with newly wed husband 2018. We divorced 2025. Apparently my card on file needed to be updated to pay $28.##. My response was to cancel. This is where customer service fails. After I said cancel the service, I was told they'd are running a special promo for under $8 for 12 months. Had just paid them $28 + taxes, they would have overcharged me $240 total over the 12 months. Then excuses "we are billing. We are not allowed to make the offers unless the customer cancels" I get it. Shareholders. Not good service. Great service, scammy charged. Do your due diligence.

Bought a new car & these idiots call me to take this garbage. Not interested but seller insist. Had to hang up.

Had it in my car and loved it, and tried to subscribe, but they would not show me no plans no matter what I clicked on it just said subscribe without me, knowing what the plan was

Are you fing serious. Have to have a paid subscription to listen John Mayer. You don't get it. Jerry would not approve. Stand up for yourself man. Sad

After 12 years I bought a new car that wasn't compatible with Sirius. I just paid for the year and was informed there would be no refund. 300 dollars down the drain. Canceled service now or Sirius would keep going in bank account. Apple play or Android play anything except Sirius!

Takes a half hour to cancel subscription. I am still waiting for them to cancel. They are now transferring me to a department after I gave them all my personal info. Refusing to cancel a simple app subsription.

get people that at the very least speak English clearly and then when someone says they want to cancel it let them cancel it or say we can do it for $7 a month or less without having to fork over hundreds of dollars
that's crap