Short Stay Reservations Anmeldelser 

147
•
TrustScore 1 ud af 5

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

En raison du covid 19 Nous ne pouvons pas partir en we prévu à Barcelone , réservé depuis le début de l'année pour la modique somme de 800 euros... et cette agence Ne veut rien entendre, elle refuse... Se mere

Bedømt til 1 ud af 5 stjerner

DO NOT STAY WITH THIS COMPANY. We stayed in Amsterdam in January 2019. There were rats in the apartment. Customer services did nothing to assist us and when we complained on our return home we were ca... Se mere

Bedømt til 1 ud af 5 stjerner

Please do Not use this unscrupulous company. If like us you unwittingly book through them under booking.com. We did not realise that they passed our booking on to this company. We did the 'right' thin... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

1,1

Dårlig

TrustScore 1 ud af 5

147 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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(147)

1 anmeldelse inden for de sidste 12 måneder

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Bedømt til 2 ud af 5 stjerner

mice

Appartment had a few concerns.
Toilet seat had a brown/black crack, not very hygienic, handbasin in toilet drained VERY slowly. Mice running around in the kitchen/sittingroom.
We phoned with above concerns, I wouldn't pay this amount of money for an appartment with these problems.

17. oktober 2013
Uopfordret anmeldelse
Short Stay Reservations-logo

Besvarelse fra Short Stay Reservations

Thank you for your comments. We appreciate you took the time to write them. Our apologies for these issues inside the apartment. The technical issues are being taken care of. Most buildings (as the one you were staying in) are hundreds of years old which gives Amsterdam the unique atmosphere and therefore is UNESCO World Heritage. As you might understand these buildings are so old that these little creatures can easily access those properties. We are doing our utmost to close off all holes and try not to get them in our apartments. Unfortunately once in a while a mouse can enter a building. We are working with a professional pest control company to get rid of them. We have sent them to this apartment to do another thorough check up. Your information is very valuable to us so we can improve our service. Again, we are sorry for the inconvenience and we do hope you will consider booking with us again in the future.

Bedømt til 4 ud af 5 stjerner

Clean, comfortable, great location

We had a lovely apartment, clean, comfortable and the location was exactly what we required. A couple of blown lamps and broken bed lamp were the only defects we could find, otherwise everything was fine and the kitchen was very well equipped.

8. oktober 2013
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The apartment, location and view was wonderfull.

The apartment was very comfortable for the eight of us. The view of the Colleseum out our windows was amazing. We enjoyed the coffee, restaurant, gelato shop downstsirs. The location was good for walking all over the city. I would reccommend this apartment to anyone.

27. september 2013
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great way to start a holiday

One of my better ideas, booking an appartment in Amsterdam instead of a hotel room. In downtown Amsterdam, everything within walking distance. Good restaurant (gebr. Hartering) just around the corner. What more could you wish for?

27. september 2013
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Enjoy!!

We stayed at Noordeinde The Hague for the 3e time and enjoyed it very much. Hope to come back! The hallway-staircase needs desperately to be refurbished. But the beds and linnen are super.

23. september 2013
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Best value for money for family stays

I had a great experience the moment i start booking my apartment in Amsterdam, especially after a horrible experience in France (which i will never visit again). Call center staff are very friendly, professional, fluent english speakers. After booking, I got a professional email with all the practical information about my apartment and how to reach the location. The apartment was very nice and clean.
i would recommend this company and the apartment to all mt friends.

9. september 2013
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Noisy but Nice

My Brother and his family came over for my Wedding and stayed at Kerkstraat 180 - a lovely apartment in a perfect location - apart from the noise.
After a sleepless night due to constant music from the neighbours (which continued for the following nights) - my Brother sent an email early in the morning requesting a relocation for the following 3 nights - unfortunately he did not hear anything from Short Stay Reservations - although they had received his email because his other complaint about dirty linen on one of the beds was addressed that day.
The apartment was very expensive, and it is a shame that Short Stay Reservations did not even try to get in touch with us about the problem; we appreciate that this was a external issue beyond their control, but would have appreciated a more proactive response from them.

5. september 2013
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Great location, student-like kitchen equipment

Great alternative to a boring and cramped hotel, this is just the perfect solution if you have to stay in The Hague for more than 3 days, especially with family.

Plusses:
- The location of the appartment was great, looking out over the palace gardens
- The appartment was spacious
- Roof terrace

Minuses
- Kitchen was poorly equipped (old pans, nothing above the basics, tiny oven)
- Lot of stairs without kids-guard (we have a 2-year old)

29. august 2013
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

good location, but too noisy and far to be a "luxurious" apartment

Beautiful city. The spacious apartment is very well located in an old building in bario gotico very noisy during night . Some furnitures are broken not replaced . Old bathroom. Shower broken. Need to be restored to be luxurious . Compared to amsterdam this apartment has not the same standing.

22. august 2013
Uopfordret anmeldelse
Short Stay Reservations-logo

Besvarelse fra Short Stay Reservations

Dear Francois Jacob,

Thank you for your review on Trustpilot. We have sent the comments to the local operator and they have confirmed that they will look into the issues with furniture and bathroom. In the meantime we have decided to no longer call the apartment "Luxury" on our website and we are looking into changing the descriptions as well.

Best regards,

Bedømt til 2 ud af 5 stjerner

very HOT room with broken taps.

The bed was OK. The room was very HOT and there was no fan or aircon and I couldn't lift the heavy windows so we baked. The hairdryer/ shaver outlet was melted and broken. A BIG fire hazard. The shower had a broken tap that fell off when you used it and the kitchen tap dripped continously. There was no tea and coffee service like promised on the website which was very inconvient. Then on check-in we had to wait for the keys but on checkout the cleaners knocked at 9:30 then again at 10:40 and then again at 10:50. They were rude and barged in before we even had our stuff out of the room. Honestly feel that next time we will use a hotel instead. Service is just so much more professional and better. If you were my friend I would advice you to do the same!

9. juli 2013
Uopfordret anmeldelse
Short Stay Reservations-logo

Besvarelse fra Short Stay Reservations

Thank you for your comment.

First of all we are very sorry for all the inconvenients you had during your stay.

Because of all the issues you had with our apartment, we want to offer you a night for free the next time you will be visiting us.

We hope despite of the bad experience, you will be visiting us next time.

Bedømt til 4 ud af 5 stjerner

Lovely, spacious apartment at a perfect location though at a rather high price

Lovely apartment, very spacious but the furniture looked a bit tired. The apartment -especially the lounge- could do with a very thorough clean (including curtains, sofas etc). Price at €636 (€90 each) was too high according to a lot of the girls staying there for the weekend, I would look to find a cheaper location next time. There was no cd player but the caretaker very kindly brought one upon check-in after I rang.

28. juni 2013
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Perfect experience

It's my second time staying at one of their apartments and for me is by far the best thing you can do regarding accommodations. Total privacy, a lot more space then in a hotel room and the fact that you can cook are just a few of the advantages compared to a hotel room. Can't wait for my next stay ; )

19. juni 2013
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A splendid apartment in the best place of Amsterdam

We couldn´t imagine how beautiful the ap. was! We saw photos, but the reality was better...Calm, quite, with everything you need to spend some days and feel at your own home..The location was wonderful, in front of one of the most beautiful bridges in Amsterdam. The cleaner services was good, once a week, with good towels and shets. We had really a very nice vacation.

17. juni 2013
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

A very nice clean apartment, centrally located, but beware of the noise

We presumed that the oven was multi-function but as there were no instructions, it was impossible to use it properly, the same problem with the coffee machine.
The plates were unfortunately too big to fit in the dishwasher!!
The curtains were not big enough to cover the windows so daylight woke us up very early.
There was also no hanging or drawer space in the bedrooms.
As so close to the tramlines etc. the outside noise was unfortunately very loud as from about 5 in the morning.

13. juni 2013
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

A little expensive for what you get.

Nice apartment but suffers from ill fitting doors that rattle when the building front door is opened and excessive noise every time a neighbour uses the staircase. SOme serious sound proofing of the stairs is required.

12. juni 2013
Uopfordret anmeldelse
Short Stay Reservations-logo

Besvarelse fra Short Stay Reservations

Dear Peter, we are sorry to hear about the excessive noise. Some of our apartments are in very old buildings so noise reduction is hard to accomplish. We are doing our best to improve this and will notify future customers about the possible noise. thank you.

Bedømt til 4 ud af 5 stjerner

Apartments are nice but maintenance and check-in procedure could be better.

The apartments are nice and characteristic, but could do with a little bit of maintenance (not functioning lights, broken shower doors). Also the cleaners that come once a week spend less than an hour cleaning a two bedroom apartment. Last but not least, check-in is done by appointment. This is fine unless your plans change because your plane it late. There is a phone number on the reservation, but we kept being referred to a different number by an answering machine to several different numbers. This is quite hard when your in the car to get to your destination and don't have a notebook handy to write down the numbers that they want you to dial instead.

12. juni 2013
Uopfordret anmeldelse
Short Stay Reservations-logo

Besvarelse fra Short Stay Reservations

Maaike, thank you for your extensive review. We will improve the points you mentioned immediately also the check-in is a known issue we are improving. We hope this won't stop you from staying again with us.

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