Short Stay Reservations Anmeldelser 

The house was amazing. It had everything you could asked for and the location was perfect. Right in the center of the city center and within a walks reach a to any restaurants and lots of shopping outlet. Truly an unforgetful stay.

Bad expérience ! La moquette était tachée partout dans les couloirs et dans la chambre, j'avais 2 lits simples alors que j'avais pris une chambre avec un grand lit. Le wifi ? Une cata, in s'y connecte tres bien, mais impossible de faire quoi que ce soit avec internet, le débit est pire qu'au fin fond de la cambrousse. Et dernière chose qui fait que je suis pas content, y avait pas de savon dans la douche, rien, que dalle. Y avait du paic citron pour faire la vaisselle mais meme pas une savonette. Bref pas content.

Beautiful house with wonderful views in the really perfect area.
Definitively unhappy about the fact that windows could not be opened.
Understanding the disadvantages of door doors, but the fact that you can not change air unless you are in the small bedroom, is not good considering the presence of showers in the room.
The apartment becomes claustrophobic despite the large windows.

I stayed in a 1 bedroom apartment in Freedom Quay for three weeks whist on a project in the Humberside area. The apartment itself was impeccably furnished and the location was unbeatable. Although I didn't see too much of the area during the week, I loved exploring at the weekends and can particularly recommend Thieviing Harrys restaurant for breakfast. The apartment in the Marina was just a short walk into town and I managed to soak up a bit of the City Of Culture. I will definitely stay next time I am in the area. - Geoff O

The apartment was exactly as promised in the description. Excellent location with incredibly easy access to transportation. Dedicated service staff were quickly available for help.

We had a fantastic experience and would highly recommend a Short Stay apartment over any hotel.

Would have rated 5 stars if the apartment had access to backyard (and included a BBQ!).
Minor annoyance was that there were no fans in the apartment, and only the front windows would open (back windows remained locked).

Our apartment (1690) Eendracht Harbour Apartment was infested with Fermin, I attempted to contact the group by WhatsApp, email, phone and messenger but unable to make contact I also tried to extend out checkout to 15:00 but again unable to make contact, yet on my return to the uk I was able to make email contact but as we were back home there was nothing the group can do. I'd say stay clear unless you want mice sharing your experience.

Everything worked very smoothly and we had a great spot in the city!

I stayed in Amsterdam for week, and to be honest it's not enough! The short stay apartment was on the middle of a beautiful area, de Jordaan and it really made me feel like a was living there! The people around were also very friendly. The check-in at schiphol airport went very smooth and I took public transport straight to the apartment. Very clean, spacious and all neccessaties were there like a fridge and cutlery etc. I wouldn't even consider a hotel after this ecperience anymore for Amsterdam!

I booked this room from 9/6/17 to 13/6/17 back in February 2017 through booking.com. 5 days ago i was told via email by the owner of Sagrera Deluxe Apartment that the apartment was under maintenance and they have moved us to your apartment Paseo de Gracia Dexlue D. This does not have any of the things I required in the apartment from the one I booked . I have emailed them twice to see about getting my money back with no reply. I assume I have lost my $683.00. This is so unfair because I had a deal/contact for a room and now they just changed it. To get anything now with the equivalent services will costs me around $1500.00. I have noticed on your Booking.com site that you can't book this apartment for the next 12 months. I believe we have been ripped off and won't get our money back. I can't wait much longer because I need to get some accommodation as quickly as possible as things are booking out quickly. I am hoping Booking.com will honour our booking and organise for our money to be returned so we can book something else. I'm emailing you because I believe you must be in on the scam and if I can't get in touch with Sagrera Deluxe apartments, where else do I go to. I hope you can contact them to advised them of what is happening and tell them to give me back my cancellation fee. If I don't hear from you in the next 24 hours then I will assume you are in on the scam and will continue to write on the review page and look for other places I can complain to. I hope to hear from you soon. Thanks, Gai Luff Mobile: 0419299521

Monsieur-Dame,

Just checked out yesterday . Our stay was fantastic.
We stayed in your East Quarter Apartements number 10 in Wijttenbachstraat , and was absolutely amazing .
From the check in at the Airport , passing for the Cookies , Coffee and Tea at the arrival , the cleaning of the appartement and the areas inside , all was a good surprise .
- The bed clothes were clean but is time to change they are old.
- Garbage Bags would be very kind.
- Towel rack in Toilet would be a surplus.
- Social Networks need a fix and upgrade like using Instagram .

Overall : 4.5/5

Thank you for the experience .
Would be glad to work with your team more times !

Gonçalves , André

Attention ne payé pas la caution avec la carte de crédit mais en espèce car à ce jour on attend toujours le remboursement de 300€.

Nous venons de passer 4 jours à Barcelone.
l'appartement était très bien situé plaça de Espanya, nous avions tout à proximité.
par contre quelques hic concernant l'appartement: nous pensions avoir 2 vraies chambres, nous étions 2 couples, l'une était bien grande avec un grand lit, l'autre c'était un placard avec un lit gigogne, quand il était déplié plus de place pour bouger, nous avons été déçus. pour l'aménagement il y avait tout, juste le minimum de vaisselle (4 pièces) il manquait de quoi poser les vêtements dans la grande chambre, et un miroir aurait été utile. pour le reste l'appartement était propre, le linge aussi.

We stayed at NDSM serviced apartments in Amsterdam North (Apartment 1) where the company say the keys for the apartment can be picked up from the airport which is incorrect, as not only on this occasion but other occasions of other guests renting these apartments the keys provided by the staff don't active the doors so was left outside the apartment. When we called the company they told us we would have to pay to either collect the keys or get the keys delivery to us after already paying 65 euros from airport to the apartments. After a battle with the company they finally sent someone with the keys. After getting in to the freezing cold apartment the heating did not work. Later when getting ready to go out to a party the showers were freezing cold we ender up having to heat pots and the kettle to get a wash. In the morning the company sent keys for an apartment next door so we could use the showers and to our surprise they were just as cold. The company failed to give us an apology and did not offer any refund. The apartment looks nice but is impractical and unfinished.They placed us in the hands of a different company all together called YAYS this company were professional, great customer service and apologetic on behalf of short stay and there apartment was beautiful with help on hand if you required it at the site of the apartment. (concierged)

FANTASTIC, EFFICIENT SERVICE.

USED REGULARLY - NO COMPLAINTS.

HIGHLY RECOMMENDED

Everything was perfect. Even though some problems receiveing card payment, staff helped me all the time to book. Thanks a lot, worth to reccomend!

Très mauvaise expérience . Aucune explication arrivée a 20h15 à Barcelone bureau fermé aucune adresse de l'appartement aucune explication J'ai du communiqué par téléphone et heureusement que je parle espagnol seulement 2h après j'ai reussi a trouver l'appartement car j'attendais que la personne m'envoie l'adresse par sms pour la rentrée sur le gps que je n'ai finalement jamais reçu. arriver à l'appartement des papiers à remplir pour la caution avec aucune explication pour savoir à qui les rendre, donc le lendemain en rentrant "appartement bloquer" car c'est des badges pour accéder a l'appartement je téléphone on me demande de venir jusqu'à l'agence pour la caution donc en gros il m'ont gâcher mon après midi . j'arrive à l'agence je leurs paient la caution en espèce ils devaient me virer largent 48h plus tard sur mon compte, 10 jours plus tard toujours rien au final après de nombreux appels j'ai reçu mon argent mais surprise il manquait 20e car sois disant que 1 des billets était faux la cerise sur le gâteau j'ai envie de dire!!!!!

The apartment was nice. It was spacious enough for two people. The kitchen was equipped nicely with everything you might need if you want to cook a meal. I do have to say that the apartment was definitely not up to par when it came to cleanliness though. It was extremely dusty. The balcony was littered with ashes and cigarette butts (nonsmoking apt). We also had no hot water our first morning, but they did send maintenance to fix the problem quickly.

During our stay my wife fell ill and the assistance we got from the staff was excellent , though in no way part of the rental contract I shall be an annual visitor to the appartments of the Short Stay team.

Clean, warm, cosily. Good service. I stayed there almost 2 months and I enjoyed aparment

Customer service leaves much to be desired. When I arrived in Barcelona for my stay, it was raining and cold. I went to the taxi stand, ready to go to my lodging only to find that I did not know where to go because I didn't have an address. I realized that the 'thank you for your reservation' message they'd sent didn't actually have the most pertinent information in it, like the address of the place you are staying. I hadn't bothered to look because it is so unusual that it would not be there. Anyway, I rang the number in the email several times but the phone clicked as if it had been answered and then someone hung up again. I'm not saying that's what happened. I'm saying that's what it sounded like. It was very disconcerting. One would expect at least a recording "sorry we're on the other line right now. Please hold". Something. Anything! After about the tenth time ringing and no one picking up, I began to wonder if I'd given my credit card number to a scam webpage. I was on the verge of tears, in public. In my desperation I ended up making an expensive long distance call to Amsterdam or wherever these people are headquartered, just to reassure myself that they were real.
I did finally manage to get through to someone in the local office, for which I was ever so grateful but they seemed to have difficulties finding my reservation as they made me wait ages for them to call me back.

Next thing. You are required to fill in a form upon arrival with your details and your credit card which you are then supposed to leave downstairs in the mailbox. I'd already given them my stuff on the website but whatever. I called my bank and it hadn't been charged. I wasn't crazy about the idea but I was willing to do it anyway. Perhaps it's unusual but for the life of me, I didn't have a pen. I was in a meeting with my phone turned off. They electronicallyade it so that's keys didn't work. I had to go to the office. Fair enough but couldn't they provide a stupid pen? Maybe one with their advertising and contact information on it. Lots of businesses do that. It makes sense.
I'm not so sure about the maintenance they do on the apartments either, although there is a warning on the table that you had better take the trash out in the morning or they will charge you seventy euros, here I lie shivering in my bed because the heat has mysteriously stopped working. So no, I don't believe they really care about their customers or maybe management needs to go back to business school.
I give them three stars though because the location is excellent. I like the city and the quarter I'm staying in. The coffee machine makes decent coffee. That's always on the plus side for me. But really, they deserve one star.