Short Stay Reservations Anmeldelser 

147
•
TrustScore 1 ud af 5

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

En raison du covid 19 Nous ne pouvons pas partir en we prévu à Barcelone , réservé depuis le début de l'année pour la modique somme de 800 euros... et cette agence Ne veut rien entendre, elle refuse... Se mere

Bedømt til 1 ud af 5 stjerner

DO NOT STAY WITH THIS COMPANY. We stayed in Amsterdam in January 2019. There were rats in the apartment. Customer services did nothing to assist us and when we complained on our return home we were ca... Se mere

Bedømt til 1 ud af 5 stjerner

Please do Not use this unscrupulous company. If like us you unwittingly book through them under booking.com. We did not realise that they passed our booking on to this company. We did the 'right' thin... Se mere

Virksomhedsoplysninger


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Dårlig

TrustScore 1 ud af 5

147 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Alle anmeldelser

(147)

1 anmeldelse inden for de sidste 12 måneder

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Bedømt til 4 ud af 5 stjerner

We will be back...

The location was perfect...so easy to get around from there. We hopped on trams and walked all over from that spot. The customer service was very helpful and friendly. The apartment was clean and it was serviced once during the 10 day stay, which was a nice surprise when we came home from a long day. The only issue was the extreme heat and only 2 fans in the whole apartment. We had to go out our first night and buy fans to put in the 2 bedrooms because the heat was unbearable. Surprising, it was not easy to find stores to buy fans. We left the fans for the next guests because it will really improve their experience and the fans were not easy to find. It took us a while to get used to the steep narrow stairs...that might be helpful for people to know just how steep and narrow they are ahead of time. Definitely didn't need to go to the gym but it certainly helped us decide what we planned for the day...whether we planned to come back and forth to the apartment, stay out all day so we didn't have to deal with the stairs too much, how much we drank , and what shoes we were wearing. The apartment set up was really nice for 2 people and the view was lovely. Such a great neighborhood and being above Louie Louie was an easy recognized spot for Ube and cabs.

13. august 2018
Uopfordret anmeldelse
Short Stay Reservations-logo

Besvarelse fra Short Stay Reservations

Dear Marya,

Thank you for your time and for the feedback!

We are happy to see that you were enjoying Amsterdam and our apartment!

Unfortunately it has never been this hot in Amsterdam in the past, we always have some extra fans but for sure this is something we have to take with us for next year!

Thank you for the fans, the new guest will be very happy.

If you have any more feedback you would like to share, please contact us directly on teamleader.ams@shortstaygroup.com

I wish you a nice day!

Kind Regards,
Short Stay Group Amsterdam.

Bedømt til 5 ud af 5 stjerner

Recently booked the facilities for my…

Recently booked the facilities for my sister and family in the Birmingham accommodation, and was very pleased with the room its cleaness the staff was more than helpful in making you was booking what you need and extremely polite.
I am delighted to recommend this hotel,the cost was very competitive.
Well done.

10. august 2018
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Good but more honesty about the flat would have helped

1. The location was great, lovely cool area, easy to get to anywhere in the city.
2. The staff was pleasant and helpful.
3. My main problem was that the rooms seemed bigger and more spacious in the pictures. The living room was so small it did'nt even have chairs. The bedroom was too small for the cot, so was also in the tiny living room. It made things very uncomfortable for us.
On top of that an impossible steep flight of stairs. Aswell i asked if the balcony is prive, and it was'nt, and to get to it i had to move the bed and squeeze through a tight apot.
And i did consult by email before ordering. The truth would have helped me choose a bigger flat , ground floor, and a much better stay for us.
Also the flat was reasonably clean, not more.

25. juli 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I had a wonderful stay in Paris

I had a wonderful stay in Paris. Short stay apt. museum makes you feel at home. It has almost everything you nerd (i missed a washing machine). Close to metro, railstation, park, cafes, restaurants. ALL the staff From the office até Very kind and helpfull. I strongly recommend the placenta, and certainly will book again, as many time as I shall go to Paris.

22. juli 2018
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Central, spacious with a fab terrace!

Easy check in, nice, spacious apartment for the five of us in the upmarket and central area of Eixemple in Barcelona! Loved the top floor terrace! Thank you for a lovely stay!

17. juli 2018
Uopfordret anmeldelse
Short Stay Reservations-logo

Besvarelse fra Short Stay Reservations

Thank you Brian to take the time to share your experience with us. We are very happy you had enjoyed your stay and we hope to welcome you back soon.

Barcelona Team.

Bedømt til 4 ud af 5 stjerner

La casa esta muy bién.

La casa esta muy bién.
Las maletas se tendrían que subir y bajar por el exterior.
Hemos echado en falta un exprimidor y una batidora.
Tal vez demasiado polvo ??
Una casa fantástica y muy buén trato por parte del personal de SSG.

10. juli 2018
Uopfordret anmeldelse
Short Stay Reservations-logo

Besvarelse fra Short Stay Reservations

Dear J.F. León,

Thank you for your feedback and great to hear that you have enjoyed your apartment in Amsterdam!

We will inform our house keeping department to have an extra look when they are cleaning.
Unfortunately the apartment is not provided with a blender, however if you would like to have some extra appliances we can always see if this is possbile to make your stay even better!

Again, thank you for your great review!

Kind Regards,
Michelle

Bedømt til 4 ud af 5 stjerner

good value for money

good value for money. room en interior fits the purpose. including a car park and very close to the Metro which is convenient. Host very accurate and helpful

7. juli 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Très bon rapport qualité prix

Très bon rapport qualité prix. Séjour d’une semaine. J’ai eu la bonne surprise de trouver un ventilateur dans l’appart en fin de journée. Cela a été très apprécié au vue des températures avoisinant les 30 à 40 degrés ( extérieur bien sûr ) la température intérieur était top.

30. juni 2018
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

El departamento cubría las espectativas…

El departamento cubría las espectativas de no ser que no funcionaba la caldera por lo tanto no había agua caliente, hicimos el reclamo y al día siguiente nos cambiaron de apartamento y en este estaba todo en orden, pero lamentablemente a los tres días hicieron una limpeza general sin pedirnos autorización y cuando volvimos a la noche encontramos que nos habían abierto las valijas guardando la ropa sucia en distintas valijas, sacaron ropa de los placares y la pusieton en las valijas, fue realmente algo inexplicable y la respuesta del señor Lopez, aparentemente el encargado o gerente local fue pedir disculpas vía mail. Realmente no parecen preparados para atender al turista, lo único por lo que se preocuparon fue por cobrar, que por supuesto corresponde pero también deberían ocuparse por las prestaciones que se pagan.

15. juni 2018
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Top floor is cute, but thats about it

Top floor is cute, but thats about it. Bottom floor is not very great. It smells like a musty basement, any time you use any sort of water you can hear the pipes LOUDLY. Entire place was barely clean, cob webs everywhere. And the bathroom door kept breaking. No upkeep.

On top of this, we had a power outage which, granted, happened to the entire neighborhood. But somehow everyone else had theirs fixed day 1 and we did not get any help until Day 3.

Would not stay here again.

13. juni 2018
Uopfordret anmeldelse
Short Stay Reservations-logo

Besvarelse fra Short Stay Reservations

Dear Ms. Rodriquez,


Thank you for your feedback and informing us.

We are sorry to hear that you haven't enjoyed your stay with us.

You can always contact us on our 24 hours service number, in this way we can make sure that our house keeping will pass by if your apartment wasn't cleaning properly or our technical department to fix the door.

About the power outage, unfortunately this was completely out of our hands as the whole city was experiencing this.

We are sorry for the inconvenience.

If you have any more feedback, please send it directly to teamleader.ams@shortstaygroup.com

Kind Regards,
Michelle
Teamleader Front Office

Bedømt til 5 ud af 5 stjerner

Marvellous

A really great stay. I will definitely be back again soon.
Overall wonderful experience.
Elysa greeted me on my arrival - she was really lovely and very helpful.

See you again soon.

13. juni 2018
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Bed bugs

Bed bugs. Need I say more? Now I have to be paranoid whether I brought them back with me for months.

13. juni 2018
Uopfordret anmeldelse
Short Stay Reservations-logo

Besvarelse fra Short Stay Reservations

Dear James,

Thank you for your e-mail and informing us.
'
First of all, we are very sorry for any inconvenience.

Could you please us more information about your stay to teamleader.ams@shortstaygroup.com together with your booking ID number.

Looking forward to your reply!
Kind Regards,
Michelle

Teamleader Front Office

Bedømt til 5 ud af 5 stjerner

I really enjoyed the apartment

I really enjoyed the apartment. The bed was very comfortable, it was very quiet. Kitchen was perfectly equipped, but I brought my instant coffee from home. Location was very convenient; next to Gare d'Austerlitz. I will recommend the short stay apartments again. The only thing I would change is that I would have liked being able to check into the apartment earlier, without paying for the previous night. And it is a little inconvenient to pick up the key in the office. The office personnel were very nice.

7. maj 2018
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Appartment well located in an…

Appartment well located in an historical building. Confortable bedrooms facing the rear of the building with garden making it quiet. The living room and kitchen facing the street but are not too rumorous thanks to the windows.
The appartment floor and walls are recent. However the woodwork and doors need to be renovated. We had mice in our place and informed short stay who placed traps under the kitcheb cabinet. The dishwasher was out-of-order and was not replaced during our stay. Overall do not expect high level if standard as for the furniture and kitchen. Everything is low cost which is disappointing when you spend 1800 euros a week.

30. april 2018
Uopfordret anmeldelse
Short Stay Reservations-logo

Besvarelse fra Short Stay Reservations

Dear Ms. Dida,

Thank you for taking the time to share your recent experiences. We are so glad that you enjoyed the authenticity of our apartments. We are rather proud of how convenient our apartments are for our guests. However, I was sorry to hear that we had not met all your expectations. We would certainly like to discuss this further we you as our guests experience is important to us. Please feel free to contact me through our direct email :

Teamleader.ams@shortstaygroup.com

Your feedback is valuable and we would hate for you to not return! I look forward to hearing from you with any further information you can give us.

Kind regards,
Michelle
Teamleader

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