Seymours Estate Agents Anmeldelser 

740
•
TrustScore 3.5 ud af 5

3,7

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Outstanding Service from Oscar at Seymour’s! I cannot recommend Oscar at Seymour’s Estate Agents highly enough. From start to finish, the service was absolutely amazing. Oscar was professional,... Se mere

Bedømt til 1 ud af 5 stjerner

Absolutely appalling service! My husband and I arrived for a scheduled house viewing with the Seymour’s Guildford estate agency, only to find that the estate agent representative didn’t even have... Se mere

Bedømt til 5 ud af 5 stjerner

The team at Seymour’s Lightwater were superb from the first meeting with James all the way through to completing our property sale, communication was timely and excellent, with a special mention for R... Se mere

Bedømt til 5 ud af 5 stjerner

We purchased our house through Seymours Woking and Sandra Holmes was amazing throughout the entire process. She is so friendly and approachable, and went above and beyond to get the chain over the lin... Se mere

Virksomhedsoplysninger

  1. Boligmægler

Skrevet af virksomheden

We live locally in our areas, know the locations intimately and can therefore give expert, informed advice. We are independent agents and specialise in selling residential properties. We also have a system of cross-referral so that we cross-sell betwee...


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

740 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 25 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,7

Alle anmeldelser

(740)

36 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 5 ud af 5 stjerner

Great service

Helpful, efficient, informative and friendly.

11. marts 2025
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Besvarelse fra Seymours Estate Agents

You're very welcome MB.

Bedømt til 5 ud af 5 stjerner

Excellent service

Good afternoon Alex and teams,

I was truly impressed by your dedicated teams for their unwavering commitments, dedication and supports; first class-service. Hugely appreciated your service and support.

Staffs at Seymours Light water are very helpful and supportive as I highly recommend to anyone who wish to take the opportunity and gain the experience insight on property front.

Mr Rai
Surrey

4. marts 2025
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Besvarelse fra Seymours Estate Agents

Glad we could support you throughout your journey, Mr Rai. Wishing you all the best, and we truly appreciate your recommendation.

Bedømt til 5 ud af 5 stjerner

Seymours in Knaphill

I have used Seymours in Knaphill more than once & I would totally recommend their services.

28. februar 2025
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Besvarelse fra Seymours Estate Agents

Thanks for the review Mrs Warne, it means a great deal to the whole team, Keep well.

Bedømt til 5 ud af 5 stjerner

We used Seymour’s Woking to sell my…

We used Seymour’s Woking to sell my late mother’s house. Brett was very helpful giving advice and taking the property on. The team in the office quickly found us a buyer and Maxine helped us to get to completion smoothly.
I would thoroughly recommend Seymour’s and would definitely recommend them to family and friends

12. februar 2025
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Besvarelse fra Seymours Estate Agents

Thank you so much for your kind review. We're pleased to hear that Brett, Maxine, and the team at Seymours Woking were able to provide the support you needed during such a difficult time. It’s great to know that the process was made smoother for you. We truly appreciate your recommendation and look forward to helping you, your family, and friends in the future.

Bedømt til 5 ud af 5 stjerner

Sam at Seymours, a five star performance

Sam at Seymours was extremely thorough and astute. He is a great communicator, and always responded swiftly to some unexpected challenges during the process.
I can't thank Sam and the team enough for all their hard work on our behalf. Definitely a five star performance. Many thanks.

27. februar 2025
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Besvarelse fra Seymours Estate Agents

Thank you so much for your kind words Dave. We're thrilled to hear that Sam and the team were able to support you through the process and address any challenges promptly. We truly appreciate your recognition of their hard work. It was a pleasure working with you, and we’re so happy you had a five-star experience with us!

Bedømt til 1 ud af 5 stjerner

Stealing deposits

I have just moved into a property in Addlestone rented through Seymours Estate agents. The landlord of this property is Runnymede council. As is usual, when I placed the offer, a holding deposit of 1 weeks rent (£300) was taken , and the referencing process was started. On passing the references, my moving date was agreed as the 12th of February. usually, the 1 week that the agent had taken as a commitment deposit is decuted from the moving in funds of 1 months rent and 5 weeks deposit. However, the landlord, Runnymede council, informed me that they had copied in Seymour Estates to this email to return the 1 week deposit to me, and in the meantime, I had to pay the full funds to the landlord. I did as suggested, and the landlord had instructed the agent to refund the 1 week that same day (12th Feb).

It is now 2 weeks later, and everytime I call Seymour estates, they either ignore my call by saying accounts team are not available, or tell me I have to wait 3-5 working days... today they told me this for the third time. I have now contact the property ombudsman, and will be sending them a letter before action for this disgraceful behaviour.

14. februar 2025
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Besvarelse fra Seymours Estate Agents

Thank you for your feedback. We understand your frustration and appreciate you bringing this to our attention. We sincerely regret the delay in processing your refund and any inconvenience this has caused.

We acknowledge your decision to contact the Property Ombudsman and will cooperate fully to provide any necessary information. Our aim is always to resolve matters as efficiently as possible, and we will do our best to assist in bringing this to a swift resolution.

Bedømt til 5 ud af 5 stjerner

Thank you, Seymours!

Seymours handled our house sale very professionally, and were always available with advice to make the whole process as smooth as possible.
They have an excellent knowledge of the local area, which is great for non-local families.
The marketing and publicity were excellent, enabling us to negotiate a fair price. The team was responsive at all times - vital for a complex process such as a house sale!
We are happy to recommend them unreservedly.

20. februar 2025
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Besvarelse fra Seymours Estate Agents

Thank you for your wonderful review, Bridget. It’s great to know our local knowledge and marketing efforts helped you secure a good price. It's been a pleasure to have been a part of your journey.

Bedømt til 1 ud af 5 stjerner

Seymours - Woking Rent

The Seymours – Woking was given the whole combo of bad experience you can get from an estate agency. They gave me Inventory report in the beginning, and I was assuming the LL is aware of all damages; comes up there were 4-5 blurry photos and they charged me for the scratches from previous tenants.
There was no water & electricity one weekend, and no one answered the emergency nr. – why wasn’t I surprised?! they answered the email on Monday 10Am saying someone will be coming to check after lunch.
They use photos in the advert from when the flats were refurbished several years ago; people travel from another city to find a dilapidated flat for inflated prices. Good luck to whoever takes a risk to rent from them!

2. februar 2025
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Besvarelse fra Seymours Estate Agents

We're sorry to hear about your experience and appreciate your feedback. We take concerns like these seriously and would like to look into the issues you’ve raised. Please reach out to our team directly so we can discuss this further and work towards a resolution.

Bedømt til 5 ud af 5 stjerner

Seymours did a very good job for us in…

Seymours did a very good job for us in selling a flat. They were energetic and attentive. They got the sale through in challenging circumstances. Particular praise for Clive Gee, Luke Minto and Simon Kelso.

6. februar 2025
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Besvarelse fra Seymours Estate Agents

Thank you, it's good to hear that you were happy with the service and that Clive, Luke, and Simon were able to support you through the sale. It was a pleasure working with you, and we appreciate your feedback!

Bedømt til 5 ud af 5 stjerner

The team worked as one

The team worked as one. A long haul but the end is in sight.

14. februar 2025
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Besvarelse fra Seymours Estate Agents

Thanks for your comments and for working with us John. Keep well.

Bedømt til 1 ud af 5 stjerner

Hiding information on a defective lease

I have been attempting to purchase a 2 bed since October last year. During which we discovered a defective lease that my lender rejected my mortgage for.

Seymours hid their knowledge of this defective lease along with an awareness that the managemeny company does not want to budge on changing it.

Information like this should be provided to anyone who makes an offer, a company that is willing to lie about something that can harpoon a sale like this is not to be trusted and I will never be using their service again.

12. februar 2025
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Besvarelse fra Seymours Estate Agents

I'm sorry to hear about your experience and understand how frustrating this must have been. We take feedback like this seriously and would like to look into it further. Could you let us know which office you were dealing with so we can investigate this properly?

Bedømt til 4 ud af 5 stjerner

Great valuation, marketing and sales progression but limited knowledge of agents at viewings

The reason I selected Seymours to market my property over other agents was due to the volume of helpful data provided for valuation and the "testing of the water" on the value with a few viewings which enabled us to adjust the marketing price before it went online and I had several viewings with two offers very quickly. The Sales Progression Team (in my case Clive and Tracy) were very helpful throughout. The reason I haven't given this 5* is because I understood from my buyers later that the agent that showed them around my property knew very little about it and a point I wanted all viewers to know about was NOT made clear and could have jeopardised the offer that I had accepted.

16. november 2024
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Besvarelse fra Seymours Estate Agents

Thank you for your feedback. I’m glad you found our valuation process and sales progression team helpful in securing your sale. I appreciate your comments about the viewing experience and will take this on board to ensure important details are always communicated clearly. If there’s anything else I can do, please let me know.

Bedømt til 5 ud af 5 stjerner

Seymours did a fantastic job marketing…

Seymours did a fantastic job marketing my property. They were always courteous, timely and helpful without being pushy. Everyone involved was friendly and helpful at all times. I would certainly use them again and recommend them to others.

5. februar 2025
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Besvarelse fra Seymours Estate Agents

Thank you Dave I’m delighted to hear that you had such a positive experience with us. We always strive to be helpful and professional without being pushy, so it’s great to know that came across. We truly appreciate your recommendation and would be happy to assist you again in the future.

Bedømt til 5 ud af 5 stjerner

Exemplary service throughout the whole…

Exemplary service throughout the whole experience . Always notified regarding upcoming viewings and comments from prospective buyers afterwards. Honesty and integrity throughout the process Certainly a far better experience than I had with a different agent 20 years ago.
Many thanks guys.

4. februar 2025
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Besvarelse fra Seymours Estate Agents

Thank you Mark, I’m so pleased to hear that you had such a positive experience with us. Keeping you informed and providing honest, reliable service is exactly what we strive for. We really appreciate your kind words and are glad we could make the process smoother for you. If you ever need us again, we’d be happy to help.

Bedømt til 5 ud af 5 stjerner

Partnership approach to moving

Honest, kind, professional, integrity, hard working and always going the extra mile are just some of the words we could use to describe James & the Seymour's, Grayshott team.
They worked in partnership with us tailoring their way of working to fit with our needs. Nothing was too much trouble and everything they did was to help us make the right decisions to suit us.
They are decent, knowledgeable and brilliant people to work with and we can't recommend them highly enough.

4. februar 2025
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Besvarelse fra Seymours Estate Agents

Thank you for your kind words. I'm really pleased I could support you throughout the process, and that our approach worked well for you. Your recommendation means a lot, and if you need anything else, don’t hesitate to get in touch.

Bedømt til 5 ud af 5 stjerner

A prompt and professional service

A prompt and professional service. Pleasant and knowledgeable staff who show consideration for their clients.

4. november 2024
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Besvarelse fra Seymours Estate Agents

Thank you for your feedback. I’m glad to hear you had a positive experience with our prompt and professional service. It’s great to know that our staff were knowledgeable and considerate. Thank you again Ginny, and if you ever need any further assistance, please don’t hesitate to get in touch.

Bedømt til 5 ud af 5 stjerner

From our initial enquiry to the agreed…

From our initial enquiry to the agreed purchase Matthew Cook was helpful and informative. The staff overall were supportive and professional.

3. januar 2025
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Besvarelse fra Seymours Estate Agents

Thank you for your feedback. I'm glad to hear Matthew was helpful and informative throughout the process. It’s great to know the team was supportive and professional as well. If you ever need anything else, feel free to reach out.

Bedømt til 5 ud af 5 stjerner

An absolutely first class experience…

An absolutely first class experience from the word go, James & his team have delivered on every possible aspect that they promised & more. Sale agreed within 3 weeks of being marketed with no fuss, just an honest, professional & very straightforward approach - house selling as it should be!

4. februar 2025
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Besvarelse fra Seymours Estate Agents

Thank you for your kind words. I’m thrilled to hear that you had a first-class experience with James and the team. It’s great to know that everything went smoothly and as promised. If you need any further help in the future, don’t hesitate to get in touch.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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