Outstanding Service from Oscar at Seymour’s! I cannot recommend Oscar at Seymour’s Estate Agents highly enough. From start to finish, the service was absolutely amazing. Oscar was professional,... Se mere
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Se, hvad kunderne siger
Absolutely appalling service! My husband and I arrived for a scheduled house viewing with the Seymour’s Guildford estate agency, only to find that the estate agent representative didn’t even have... Se mere
The team at Seymour’s Lightwater were superb from the first meeting with James all the way through to completing our property sale, communication was timely and excellent, with a special mention for R... Se mere
We purchased our house through Seymours Woking and Sandra Holmes was amazing throughout the entire process. She is so friendly and approachable, and went above and beyond to get the chain over the lin... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We live locally in our areas, know the locations intimately and can therefore give expert, informed advice. We are independent agents and specialise in selling residential properties. We also have a system of cross-referral so that we cross-sell betwee...
Kontaktoplysninger
Storbritannien
- www.seymours-estates.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Besvarelse fra Seymours Estate Agents
Very supportive and transparent in…
Very supportive and transparent in assisting us with our purchase!

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Excellent service
Good afternoon Alex and teams,
I was truly impressed by your dedicated teams for their unwavering commitments, dedication and supports; first class-service. Hugely appreciated your service and support.
Staffs at Seymours Light water are very helpful and supportive as I highly recommend to anyone who wish to take the opportunity and gain the experience insight on property front.
Mr Rai
Surrey

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Seymours in Knaphill
I have used Seymours in Knaphill more than once & I would totally recommend their services.

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We used Seymour’s Woking to sell my…
We used Seymour’s Woking to sell my late mother’s house. Brett was very helpful giving advice and taking the property on. The team in the office quickly found us a buyer and Maxine helped us to get to completion smoothly.
I would thoroughly recommend Seymour’s and would definitely recommend them to family and friends

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Sam at Seymours, a five star performance
Sam at Seymours was extremely thorough and astute. He is a great communicator, and always responded swiftly to some unexpected challenges during the process.
I can't thank Sam and the team enough for all their hard work on our behalf. Definitely a five star performance. Many thanks.

Besvarelse fra Seymours Estate Agents
Stealing deposits
I have just moved into a property in Addlestone rented through Seymours Estate agents. The landlord of this property is Runnymede council. As is usual, when I placed the offer, a holding deposit of 1 weeks rent (£300) was taken , and the referencing process was started. On passing the references, my moving date was agreed as the 12th of February. usually, the 1 week that the agent had taken as a commitment deposit is decuted from the moving in funds of 1 months rent and 5 weeks deposit. However, the landlord, Runnymede council, informed me that they had copied in Seymour Estates to this email to return the 1 week deposit to me, and in the meantime, I had to pay the full funds to the landlord. I did as suggested, and the landlord had instructed the agent to refund the 1 week that same day (12th Feb).
It is now 2 weeks later, and everytime I call Seymour estates, they either ignore my call by saying accounts team are not available, or tell me I have to wait 3-5 working days... today they told me this for the third time. I have now contact the property ombudsman, and will be sending them a letter before action for this disgraceful behaviour.

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Thank you, Seymours!
Seymours handled our house sale very professionally, and were always available with advice to make the whole process as smooth as possible.
They have an excellent knowledge of the local area, which is great for non-local families.
The marketing and publicity were excellent, enabling us to negotiate a fair price. The team was responsive at all times - vital for a complex process such as a house sale!
We are happy to recommend them unreservedly.

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Seymours - Woking Rent
The Seymours – Woking was given the whole combo of bad experience you can get from an estate agency. They gave me Inventory report in the beginning, and I was assuming the LL is aware of all damages; comes up there were 4-5 blurry photos and they charged me for the scratches from previous tenants.
There was no water & electricity one weekend, and no one answered the emergency nr. – why wasn’t I surprised?! they answered the email on Monday 10Am saying someone will be coming to check after lunch.
They use photos in the advert from when the flats were refurbished several years ago; people travel from another city to find a dilapidated flat for inflated prices. Good luck to whoever takes a risk to rent from them!

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Seymours did a very good job for us in…
Seymours did a very good job for us in selling a flat. They were energetic and attentive. They got the sale through in challenging circumstances. Particular praise for Clive Gee, Luke Minto and Simon Kelso.

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The team worked as one
The team worked as one. A long haul but the end is in sight.

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Hiding information on a defective lease
I have been attempting to purchase a 2 bed since October last year. During which we discovered a defective lease that my lender rejected my mortgage for.
Seymours hid their knowledge of this defective lease along with an awareness that the managemeny company does not want to budge on changing it.
Information like this should be provided to anyone who makes an offer, a company that is willing to lie about something that can harpoon a sale like this is not to be trusted and I will never be using their service again.

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Great valuation, marketing and sales progression but limited knowledge of agents at viewings
The reason I selected Seymours to market my property over other agents was due to the volume of helpful data provided for valuation and the "testing of the water" on the value with a few viewings which enabled us to adjust the marketing price before it went online and I had several viewings with two offers very quickly. The Sales Progression Team (in my case Clive and Tracy) were very helpful throughout. The reason I haven't given this 5* is because I understood from my buyers later that the agent that showed them around my property knew very little about it and a point I wanted all viewers to know about was NOT made clear and could have jeopardised the offer that I had accepted.

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Seymours did a fantastic job marketing…
Seymours did a fantastic job marketing my property. They were always courteous, timely and helpful without being pushy. Everyone involved was friendly and helpful at all times. I would certainly use them again and recommend them to others.

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Exemplary service throughout the whole…
Exemplary service throughout the whole experience . Always notified regarding upcoming viewings and comments from prospective buyers afterwards. Honesty and integrity throughout the process Certainly a far better experience than I had with a different agent 20 years ago.
Many thanks guys.

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Partnership approach to moving
Honest, kind, professional, integrity, hard working and always going the extra mile are just some of the words we could use to describe James & the Seymour's, Grayshott team.
They worked in partnership with us tailoring their way of working to fit with our needs. Nothing was too much trouble and everything they did was to help us make the right decisions to suit us.
They are decent, knowledgeable and brilliant people to work with and we can't recommend them highly enough.

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A prompt and professional service
A prompt and professional service. Pleasant and knowledgeable staff who show consideration for their clients.

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Sam has been absolutely superb
Sam has been absolutely superb. Very professional, efficient and courteous

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From our initial enquiry to the agreed…
From our initial enquiry to the agreed purchase Matthew Cook was helpful and informative. The staff overall were supportive and professional.

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An absolutely first class experience…
An absolutely first class experience from the word go, James & his team have delivered on every possible aspect that they promised & more. Sale agreed within 3 weeks of being marketed with no fuss, just an honest, professional & very straightforward approach - house selling as it should be!

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