Seymours Estate Agents Anmeldelser 

Outstanding Service from Oscar at Seymour’s!

I cannot recommend Oscar at Seymour’s Estate Agents highly enough. From start to finish, the service was absolutely amazing. Oscar was professional, friendly, approachable and always willing to go above and beyond to help.

His communication was excellent, and he made the whole process feel smooth and stress-free. Nothing was ever too much trouble, and his dedication and customer service really stood out.

A huge thank you to Oscar for such a fantastic experience! He is a real credit to Seymour’s, and I would highly recommend him to anyone looking for a reliable and professional estate agent.

Absolutely appalling service! My husband and I arrived for a scheduled house viewing with the Seymour’s Guildford estate agency, only to find that the estate agent representative didn’t even have the keys to the property. The excuses were unbelievable — that the builders must have taken them, that they might be hidden somewhere outside the property, and that someone from their office would eventually bring another copy.

We were left standing outside, wasting our time, only to be told in the end that we wouldn’t be able to view the inside of the house at all. Having the keys ready is the bare minimum you would expect from an estate agent arranging a viewing.

A complete waste of our time and a very unprofessional experience. I would strongly recommend looking elsewhere if you value your time and expect a professional service.

Simon Kelso at the Guildford branch was amazing, so helpful and reassuring and nothing was too much trouble for him,made selling nice and easy.
Thank you from Andrea.

The team were flexible in arranging viewings at short notice and from the point of offer being accepted, Simon the move manager was brilliant. Highly recommend Seymours!

We purchased our house through Seymours Woking and Sandra Holmes was amazing throughout the entire process. She is so friendly and approachable, and went above and beyond to get the chain over the line. I highly recommend them to sell or purchase your property :)

The team at Seymour’s Lightwater were superb from the first meeting with James all the way through to completing our property sale, communication was timely and excellent, with a special mention for Ryan, Alex and Tom plus the back office team. We could not have wished for a better experience, thank you all so much. Chris and Paul Bryant.

Angela was great thank you for all your help .

We used Seymours as a letting and management agency for our house while we were abroad. They did a good job on the letting side but were absolutely useless as management agents. I would never get them to manage anything for me again. As an example, the first email contact I had with them described a house I struggled to recognise as they had designated various rooms to uses with which we were not familiar.

2 weeks and counting too get the deposit back staff went on holiday so wasn't chased up lack of communication and lack of management avoid if possible if they struggle to chase up the deductions on a deposit after two weeks can you imagine buying a property and then relying on them emailing solicitors ?

I had a fantastic experience with the Seymour team, led by Oli Parkin, who brought a truly personal touch to the whole process. From the day I first viewed the house to the day I moved in, it took just six days. Oil even provided his personal WhatsApp contact, which is rare in the UK. My sincere thanks also go to Holly Summers for all her help along the way.
Mounif Fawaz

Right from the beginning Seymours in Woking guided us to where we are today. They never gave up on showing us a particular property which was suitable for us. Eventually with their resilience and utter professionalism especially from Mr Zo Khan, we reached our destination. Navina and I would like to thank Angela, Sophie and the rest who tirelessly and patiently showed us numerous properties.

I would not recommend this letting agency based on my experience.

I moved into a property on 31 July 2026 and was extremely disappointed with the condition in which it was handed over. The property had no electricity when I moved in. After investigating the issue myself, I established that E.ON was the supplier and was informed that the electricity had been disconnected due to a negative balance on the account.

The property also had no hot water, with the hot water system/boiler displaying an error. In addition, the property was clearly not prepared for a new tenant. It showed no sign of having been professionally cleaned, the walls were dirty, there was mould on the walls and blinds, the bedroom carpet had hard sticky stains, the lounge flooring was lifting, the kitchen walls required attention, and the toilet seat was broken.

The most disappointing part was the lack of communication and support from the agency. After calling the office several times and sending emails explaining that the property had no electricity and no hot water, there was complete radio silence. Despite raising urgent issues affecting the basic habitability of the property, I received no timely response or clear plan to resolve the situation.

Moving into a new home should be a positive experience, but unfortunately this was extremely stressful and disappointing. I hope the agency improves its property inspection process, communication with tenants, and response times when dealing with serious issues.

Still having issues with landlord. Floor is completely broken and insects are coming through that gaps. And he says this isn’t my fault.

Seymours Estate Agents Surbiton recently handled the sale of my father's property. I could not believe how smoothly the process and completion went. The team were reassuring, realistic and had integrity from the start. Thank you to Sam, Jenny and Nick for their support. I would not hesitate in recommending this estate agent and in fact, already have. Thank you so much!

Keep getting fake letters through my door for the past 3 years saying Mr & Mrs M are looking to buy a house in the area with their 2 kids and are currently living with friends, the same letter for 3 years. They even sent the letter to us about 4 days after the house had finished being built and it continues all these years later. I called for the 4th time today and the Blackwater branch manager had the nerve to ask me why its an issue, he said that he gets pizza leaflets through the door so why should I care? Horrendous, scammers just desperate for business

Dear Leo,

I just wanted to say a huge thank you for all your hard work and support in helping me secure my apartment through Seymours Estate Agents.

From start to finish, you were professional, fast, and incredibly helpful throughout the whole process. What I appreciated most was your persistence and dedication — you never gave up, even when things became challenging, and that made a real difference.

Your communication was excellent, and you made everything much less stressful for me. I’m very thankful for all the effort you put in and truly grateful for your support in getting me the apartment.

I would highly recommend both you and Seymours to anyone looking for an estate agent in Woking.

Thank you again!

Best regards, Jozsef L.

My experience is with the Guildford Branch. Absolutely awful experience from start to finish. Emma Ross and Nicola Jenkins in particular. Neither knew what they were talking about. This estate agent is disorganised, unresponsive, and completely lacking in professionalism. Emails are ignored, calls aren’t returned, and when you do finally get a response, it’s either vague or clearly written just to fob you off.

They seem more interested in taking your money than actually doing their job properly. Basic things are mishandled, communication is a mess, and any issues you raise are met with delays or excuses rather than solutions.

Dealing with them was stressful, frustrating, and a complete waste of time. I would strongly advise anyone to avoid them unless you enjoy chasing people who don’t care and getting nowhere.

Review of Guildford seymours - 1/5 absolutely useless incompetent Sales and Letting team. The 1 star goes to whoever the person is who speedily puts up the signs.

We were viewing a flat that is considered to be premium. On the viewing day, it looked alright. After viewing, one of the agents asked us to give him 5 stars review which is same as any 5 stars review you see on this agency. These are fake reviews because as after we gave the review, they treated us like GARBAGE.

1. They typed in wrong number of deposit and kept chasing us for 2£ while no explanation why there was 2£ short.

2. They booked us an appointment with inventory clerk to give us the keys. The booking is on 18th of February 2026 and the appointment is on 7th of April 2026. On 7th of April 2026, THEY DID NOT SHOW UP and stood us up. We had to make a phone call to be said that we had to collect the keys from office ourselves or we would have to wait another 30 minutes for someone to come over. Wasting us 1 hour just to receive the keys to the property. When we came to the office, no apology was offered and they just blamed miscommunication or the clerk was busy or tenants were in emergency. What a coincidence all of that happened on the same day! Also somehow everyone working with us was NEW or APPRENTICE.

3. We came to the property, it was listed to be modern-fitted kitchen. We did not know in UK, modern-fitted kitchen was BUILT BY STICKY TAPES. As you can see in the VIDEO, the kitchen wrap was FALLING APART and it looks absolutely different to the photo on Rightmove. The kitchen wrap was holding by sticky tapes which shows how the landlord (who owns 20 properties) and the estate agents operate their business by CHARGING PREMIUM PRICE FOR STICKY-TAPE KITCHEN. This is their definition of modern-fitted kitchen in this 2026 economy.

4. Moreover, there was an alarming amount of MOULDS on blind and windows. When we came to their office to meet the top managers, they looked at the photo and said it was normal and not considered a health hazard. They even said that IN THE LISTING, THEY DID NOT SAY IT IS WITHOUT MOLD. What a joke. I have recordings of all they said. and they offered NO APOLOGY for these incidents what so ever.

At the end, we managed to ask them for full refund using our new Renters' rights.

5. Also after signing tenancy agreement on 18th of February 2026, on 19th of February 2026, we found out that property was advertised as PREMIUM LISTING on Rightmove as available for over a week. When we confronted them, they said THIS IS COMMON PRACTICE. I wonder if their common practice meets UK Laws for Trading when they literally lied to customers.

All my claims have evidences to back up and no matter how they respond to this review. You can see no remorse from them for scamming people with inflated renting prices for low-quality property, especially in this hard time and the people who scammed us, they still work in this agency.

We had a very disappointing experience with Seymours Letting Agency.

From the start of our tenancy, the property suffered from serious damp and mould issues, particularly in the kitchen and bathroom. The mould was severe enough to affect cupboards and stored items, making parts of the property unusable. Despite reporting the issue multiple times, the problem was never properly resolved.

Although visits were arranged, the “repairs” carried out were only cosmetic (cleaning and repainting), and the mould returned quickly. Even a contractor acknowledged that the issue appeared to be structural, yet no effective action was taken.

What was most frustrating was the lack of timely communication. We waited weeks for responses while living in increasingly poor conditions. The situation worsened over time, and the property became unsuitable for us to continue living in.

When we requested to leave early due to these conditions, the proposed terms were unreasonable and placed all financial risk on us, despite the ongoing issues with the property.

Overall, the experience felt dismissive and poorly handled. We would not recommend this agency based on our experience.