I placed an order #272422 on May 18th for 6 screens which were in stock, I paid in full. I have not received the goods or a response to the 3 emails sent chasing this order. Very, very disappointe... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I don't write reviews very often, but I've been very impressed by Screen with Envy. The three screens I ordered (small Alhambra) were just what I was looking for, the delivery was super quick, and... Se mere
Virksomheden har svaret
We purchased 2 orders recently. The first order- just over £500 & the second- just under £300. All of the panels of varied sizes ordered (Large, Medium & trellis's), items arrived all intact & package... Se mere
Virksomheden har svaret
Absolutely shocking customer service, they have repeatedly ignored my emails and have their phones constantly on engaged. All I wanted was advice on a purchase I made a few years ago but they are cle... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Screen With Envy assets and website were purchased by F H Brundle in December 2025. We have 137 years of successful trading history and are going to work hard on rebuilding the trust in this amazing brand and product range. Screen With Envy designs and manufactures stunning decorative garden screens, fences, gates and pergolas designed for UK weather conditions - our products are waterproof and require no ongoing painting or treating. Our products are environmentally friendly, as we manufacture from recycled wood and recycled plastic. Established in 2017 we are the UK's original and leading screening company having delivered over 250,000 orders to clients. The website relaunched on Boxing Day 2025. Live stock information is displayed on the website.
Kontaktoplysninger
Storbritannien
- hello@screenwithenvy.co.uk
- www.screenwithenvy.co.uk
3,4
Middel
10 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 34 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great screens used behind a pergola
Great screens used behind a pergola. Delivered on time and product as described. Would happily buy again.
2. april 2026
Besvarelse fra Screen With Envy
Dear Chris,
Thank you for the very kind words and 5* review of your recent purchase. The screens are ideal to be used behind a pergola and we're very pleased that delivery was punctual!
Besvarelse fra Screen With Envy
Dear Sarah,
Thank you for the 5* review of your recent order. We're very pleased you like the quality, packaging and that the delivery was speedy!
Excellent screens
Excellent screens, very well made . Delivered very quickly and well packaged. Highly recommend.
7. april 2026
Besvarelse fra Screen With Envy
Dear Robin,
Thank you very much for the 5* review of your recent purchase. We are delighted they arrived quickly and safely and that you are pleased with them.
Nice to be proven wrong.
From the placing of the order to delivery I was kept up to date every step of the way. Only problem was I didn't have it. To be honest I was worried and fired off a cross email to which I didn't expect a reply. I was so wrong it was sorted within an hour by a very polite customer support.
Great service and I'm glad I gave this business a chance.
9. april 2026
Besvarelse fra Screen With Envy
Dear Martin,
Thank you so much for the very kind words. We are sorry for FedEx delivering to the neighbouring street but delighted we were able to quickly resolve it to ensure you got your screens.
We are very grateful for your business and appreciate your very kind 5* review.
Besvarelse fra Screen With Envy
Dear Andy,
Thank you for the 5* review of your recent purchase and we're delighted your screens arrived quickly!
Screens arrived next day
Screens arrived next day, you cannot fault the ease of online ordering and fast delivery, brilliant screens and a great price
30. marts 2026
Besvarelse fra Screen With Envy
Dear Ash,
Thank you for your business and the lovely 5* review of your purchase. We're very pleased that delivery was fast and we do try to offer the best prices that we possibly can!
I ordered 12 screens 3 was damaged…
I ordered 12 screens 3 was damaged email them about the damage screens still no replacements 4 days waiting still no email
Nothing at all off them not happy
30. marts 2026
Besvarelse fra Screen With Envy
Dear Wayne,
Thank you for your review and we are very sorry that there was damage to some of your order.
You should have received email confirmation of replacements being dispatched to you.
5 stars
5 stars! On packaging alone!! Great care has been taken to protect the items. I ordered 2 lots within 24 hours of each other, but luckily both orders arrived together.
Beautiful design. And once i have attached it to the wall( for Jasmine to grow up). I know it will last- unlike timber.
Great offer. Thank you so much. Screen with Envy.
2. april 2026
Besvarelse fra Screen With Envy
Dear Adam,
Thank you for the lovely 5* review of your recent purchase. We do take huge amounts of care with our packaging to try and ensure safe delivery, and we also try to make it as environmentally friendly as we can - it's very satisfying when it is noticed!
As you have noted, once you've attached to the wall you don't have to worry about any sort of treatment or ongoing maintenance.
Thank you for your business, we very much appreciate it.
I thought the screens were metal
I thought the screens were metal , I'm not sure what they are made of, either mdf or similar, so not sure how long they will last outside
30. marts 2026
Besvarelse fra Screen With Envy
Hello Juillet,
Thank you for your review of your recent purchase. We manufacture in WPC, which is a mix of recycled plastic, recycled wood and resins. The good news is that this material is waterproof and designed for outdoor use! It requires no ongoing maintenance or treatment.
We get many messages from clients when they re-order for new projects saying their screens from years ago still look exactly like new.
Cancelled my order within hours of…
Cancelled my order within hours of placing it and cancelled it as per my consumer rights. The telephone number is cut when you dial it and the emails remain unanswered. I can’t recommend them. Be very careful - plenty of people have trouble with them when you look on the internet!
30. marts 2026
Besvarelse fra Screen With Envy
Dear Mr Giles.
We dispatch hundreds of orders from our warehouse.
Unfortunately it is not possible for us to locate and hold an order due to the volume that we dispatch. It is also incredibly rare for someone to place an order and then decide within a few hours that they want to cancel it, and it's not something that our systems (or indeed the systems of many businesses) are set up to handle, especially when this happens at the weekend.
We try to dispatch orders as quickly as possible, and in this case the order was placed on a Saturday, and dispatched on the Monday morning. Delivery was then attempted on the Tuesday morning, which you refused. The screen is now being returned to us by FedEx. As we hope you can agree, most customers would be delighted if an order for an oversize item placed on a Saturday was delivered to them on Tuesday morning.
We take your feedback on board, and will look to see if our systems can be changed to deal with such scenarios while still focussing on dispatching orders as quickly as possible.
Since F H Brundle took over the Screen With Envy website in December 2025 you can see all of the verified reviews on this site. We are very proud that the overwhelming majority of verified reviews are 5*, which we believe provides a true representation of the service we provide.
Besvarelse fra Screen With Envy
Dear Andrew,
Thank you for the 5* review of your recent purchase. It is lovely to hear you think we make great products!
Fantastic experience from start to…
Fantastic experience from start to finish. I had a couple of questions via email that were answered very promptly by friendly members of staff. An expired offer was honoured (even though they didn’t have to do this) and it was much appreciated! I ordered my screens on Tuesday morning and they were delivered and in place by Wednesday lunchtime. The screens look great, the service was excellent and I would not hesitate to recommend or use again in the future - 11/10!
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Screen With Envy
Thank you so much for your very kind words. We put customer service at the heart of everything we do and we use FedEx next day delivery. We are very pleased that the members of staff were able to answer your questions and arrange for the expired offer to be honoured. We very much appreciate your business!
Easy to use website
Easy to use website, with great choice of products, fast delivery service turnaround and notifications.
18. marts 2026
Besvarelse fra Screen With Envy
Dear Jen,
Thank you so much for the 5* review of your recent purchase. We're very pleased that you were happy with the simplicity of the site, and the speed of delivery!
Came across this company by chance…
Came across this company by chance whilst browsing and would totally recommend them. From ordering to delivery to the products we bought everything was seemless and professional. Can’t wait to put our garden screens up they look amazing. Thank you will definitely use again
16. marts 2026
Besvarelse fra Screen With Envy
Dear Angela,
Thank you for the lovely 5* review. We're very glad you found the entire process simple and that you think the screens look amazing!
We’ve used you before so all we’ve done…
We’ve used you before so all we’ve done is replaced the panels that the storm damaged and it’s back to looking amazing at a very affordable price
13. marts 2026
Besvarelse fra Screen With Envy
Dear Yvonne,
Thank you for the 5* review of your recent purchase. We're very sorry to hear about storm damage but glad you were able to get replacements at the special offer prices.
Fabulous quality product .
Fabulous quality product .. competitive price.. speedy delivery
19. marts 2026
Besvarelse fra Screen With Envy
Dear Louise,
Thank you for the 5* review of your recent purchase. We're delighted that you are pleased with the product, pricing and speed of delivery.
Delighted with the screens and amazing…
Delighted with the screens and amazing fast delivery. Excited to get them up in my garden
19. marts 2026
Besvarelse fra Screen With Envy
Dear Paige,
Thank you so much for the lovely 5* review of your recent order. We're very pleased that delivery was so speedy and we're sure they will be a great addition to your garden!
Beautiful looking
Beautiful looking, fitted to garage wall in garden, looks stunning. Thank you, just the job.
18. marts 2026
Besvarelse fra Screen With Envy
Dear Bob,
Thank you for the 5* review of your recent purchase. It's great to hear that they have brightened up your garage wall! We are very grateful for your business.
Besvarelse fra Screen With Envy
Dear Rosetta,
Thank you for the lovely 5* review of your recent purchase. We're glad you think the screens are excellent and that delivery was very fast!
Dette er Trustpilot
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