Richer Sounds - Eton Anmeldelser 

1.136
•
TrustScore 5 ud af 5

4,9

40 High Street, SL4 6BD Eton, GB

•

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

What a joy to deal with people like Duncan - nothing was too much - friendly, knowledgable and willing to help but without applying any sales pressure. His manager Kurt was equally helpful. A tho... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We cannot fault the team in Eton. We are very appreciative of their help, guidance, advice and most of all their patience with, and understanding of two oldies. We are so happy with our new purcha... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

As I’m getting older I’m not comfortable using the internet, so I phoned and spoke to Zac on telly Sales who put my mind at rest and made it all easy for me . The tv came as promised and at a reasonab... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My wife suggested your company to me, having previously purchased a high quality speaker from the Guildford branch. I was impressed by the online introduction to staff members, which gave me confidenc... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Hi-fi-butik
  2. også i
  3. Elektronikbutik
  4. TV-butik

Skrevet af virksomheden

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(1.136)

24.662 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Would use again

People were very pleasant to deal with and my requests were dealt with efficiently and effectively. The unit I purchased was as described and arrived within 24 hours of purchasing. Good service overall.

23. januar 2026
Richer Sounds - Eton-logo

Besvarelse fra Richer Sounds - Eton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

Always spot on

totally professional
i have always used Richer Sounds
They know what they are talking about and always give spot on advice
Will never go anywhere else for TV/Hi-fi/Tech stuff

22. januar 2026
Richer Sounds - Eton-logo

Besvarelse fra Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bedømt til 5 ud af 5 stjerner

Fantastic service

I went into view a Samsung TV and James couldn’t have been more helpful. He not only had excellent product knowledge , he also gave me grey advice about installation.
The price match was quickly honoured too

19. januar 2026
Richer Sounds - Eton-logo

Besvarelse fra Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bedømt til 5 ud af 5 stjerner

My visit to the Eton in Windsor store…

My visit to the Eton in Windsor store was really good the team were very helpful. Kurt explained the whiim smart speaker product very well I've installed it ok and it sounds great.

20. januar 2026
Richer Sounds - Eton-logo

Besvarelse fra Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bedømt til 4 ud af 5 stjerner

I have purchased a full 4.2.1 Klipsch…

I have purchased a full 4.2.1 Klipsch Atmos and Onkyo theatre system - well basic set up with a view to expand upon. More suround speakers with zone ability and even grow the system to other rooms and the garden. I have now also invested in some more speakers to complete the system, the purchasing of these was an interesting venture and one that differed from my original purchase but i have finally got a system that delivers what I set out to achieve. I am a very keen audio enthusiast so I have lots of questions and will want to grow my system / hub even further. I've also had some great information form the on line team too. I look forward to discussing my garden audio system in the near future.

8. januar 2026
Richer Sounds - Eton-logo

Besvarelse fra Richer Sounds - Eton

Thank you for the feedback although it's so disappointing that the colleagues let themselves down after such a positive start of course and I am really sorry about this.

Either myself or a senior member of member of my team will follow up with you directly to get more details of what happened and as well as investigate further with the colleague concerned, resolve the matter to your satisfaction..

seniorcomplaintsteam@richersounds.com

Apologies again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bedømt til 5 ud af 5 stjerner

Helpful staff

Very helpful for pick up my product go staff in the shops

5. januar 2026
Richer Sounds - Eton-logo

Besvarelse fra Richer Sounds - Eton

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

Richer Sounds are consistently excellent

I’ve bought many items over the years from Richer Sounds as I used to live across the road from one. I needed to buy a gift at short notice and noticed a great price on an Audio Technica LP60XBT turntable. Was looking to collect from local store in Watford but they didn’t have one in stock. The helpful staff member I spoke to on the phone found me one in Windsor and I was able to call them to reserve and collect one easily. All at a lower price than a well known online behemoth that doesn’t pay its fair share of tax, treats workers poorly and has ruined the high street!

3. januar 2026
Richer Sounds - Eton-logo

Besvarelse fra Richer Sounds - Eton

Thank you for your 5 star review!

Bedømt til 5 ud af 5 stjerner

great

great, courteous, professional service

3. januar 2026
Richer Sounds - Eton-logo

Besvarelse fra Richer Sounds - Eton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

Long-term happy customer

I’ve always gone to RS for any AV kit, so it was a no-brainer to go to my ‘new’ local branch to discuss projectors. As expected (all the staff are great in every branch) James was really patient, knowledgable and professional; setting my misunderstandings straight and ensuring I got the right stuff for my installation. The demo room was put to good use, and convinced me to invest. Purchasing, delivery and admin all really easy. Proof that there’s no substitute for visiting the experts.

31. december 2025
Richer Sounds - Eton-logo

Besvarelse fra Richer Sounds - Eton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

Brilliant team to work with on my home…

Brilliant team to work with on my home theatre set up. Always willng to help. Thank you James, Zak, Kurt and Mark. Amazing customer service 😀

31. december 2025
Uopfordret anmeldelse
Richer Sounds - Eton-logo

Besvarelse fra Richer Sounds - Eton

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service. Fast delivery . Great communication

22. december 2025
Richer Sounds - Eton-logo

Besvarelse fra Richer Sounds - Eton

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

DP-29F

All requirements met.
A budget turntable Denon DP-29F at £99 is great value with Denon Quality.

16. december 2025
Richer Sounds - Eton-logo

Besvarelse fra Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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