What a joy to deal with people like Duncan - nothing was too much - friendly, knowledgable and willing to help but without applying any sales pressure. His manager Kurt was equally helpful. A tho... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We cannot fault the team in Eton. We are very appreciative of their help, guidance, advice and most of all their patience with, and understanding of two oldies. We are so happy with our new purcha... Se mere
Virksomheden har svaret
As I’m getting older I’m not comfortable using the internet, so I phoned and spoke to Zac on telly Sales who put my mind at rest and made it all easy for me . The tv came as promised and at a reasonab... Se mere
Virksomheden har svaret
My wife suggested your company to me, having previously purchased a high quality speaker from the Guildford branch. I was impressed by the online introduction to staff members, which gave me confidenc... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
40 High Street, SL4 6BD, Eton, Storbritannien
- 0333 900 0087
4,9
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent advice as usual
Excellent advice as usual. Always honest and impartial. Our go to place for electronics!
14. december 2025
Besvarelse fra Richer Sounds - Eton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
The Eaton shop staff were very friendly…
The Eaton shop staff were very friendly and helpful
3. december 2025
Besvarelse fra Richer Sounds - Eton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
A really good Pure Classic Stereo and…
A really good Pure Classic Stereo and very helpful customer service person.
The sound quality of the system is very good and it was very easy to set up. The customer services person at Richer Sounds was really helpful as I had struggled finding the individual measurements of the whole stereo system.
2. december 2025
Besvarelse fra Richer Sounds - Eton
Thanks for your 5 star review, we look forward to seeing you again next time
Friendly, professional and good value
Friendly, knowledgeable staff. They really know their stock. Quick and efficient service
6. december 2025
Besvarelse fra Richer Sounds - Eton
Thanks for your feedback, great to read you were happy with our service.
Expert guidance and fantastic customer…
Expert guidance and fantastic customer service as usual! Very pleased with our purchase - thank you RS.
6. december 2025
Besvarelse fra Richer Sounds - Eton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
An all round excellent purchase.
Very helpful staff, fast delivery and an excellent product.
2. december 2025
Besvarelse fra Richer Sounds - Eton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
The usual high standard of product…
The usual high standard of product knowledge and personable service.
2. december 2025
Besvarelse fra Richer Sounds - Eton
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent advice and service.
1. december 2025
Besvarelse fra Richer Sounds - Eton
Thanks for your great feedback and for supporting local business.
Excellent Customer Service
We went along to the Eton branch to discuss and buy a TV and it was Mark who assisted us. He was excellent, knew his stuff, was very polite and patient with us. Will definitely be buying from Richer Sounds again when the need arises. Their six year guarantee is amazing and gives great piece of mind.
It's no wonder they come out top on the Which Best tech retailer! Keep up the great customer service and thank you so much Mark!
30. november 2025
Besvarelse fra Richer Sounds - Eton
Thanks for your kind review, we look forward to your next visit.
Great products and even greater human…
Great products and even greater human touch. Shout-out to Kurt, who supported me throughout the entire process.
29. november 2025
Besvarelse fra Richer Sounds - Eton
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Ask for a demo before you buy!
I went in looking for a cheap amplifier to test that a multi disc CD player was working correctly. I was recommended a £700 Cambridge Audio amp which was over my requirements. I selected Argon Audio speakers with active amplification.
The product exceeded my expectations due to the connectivity, blue tooth, Digital Optical, RCA and HDMI. Equally, the sound output is detailed, smooth and plenty loud.
I went to pay but my VIP membership wasn’t registered but that was sorted and after reminding, I got my VIP discount.
There is no question that Richer Sounds delivers excellent value, a wide selection of audio and visual products.
What could be better? A bit more customer service and experience, an offer to demonstrate the product, ensure the customer understands how to setup or install, connectivity etc.
26. november 2025
Besvarelse fra Richer Sounds - Eton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Very Helpful Fantastic Service
This was my first time dealing with this company and I must say they were fantastic very helpful very understanding product come in the timeslot allocated delivery service was good. I would recommend buying them from this company.
23. november 2025
Friendly staff
Friendly staff, with excellent product knowledge.
After purchase of TV, price dropped on Black Friday, and RS refunded difference quickly with no quibble.
18. november 2025
Besvarelse fra Richer Sounds - Eton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent service from staff
Excellent service from staff. Friendly, informed, helpful and professional.
My favourite shop!
25. november 2025
Besvarelse fra Richer Sounds - Eton
Thank you for your wonderful feedback
Mark was banging
1. december 2025
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Eton
Thanks for your 5 star review, we look forward to seeing you again next time
I've used Richer Sounds several times…
I've used Richer Sounds several times for buying HiFi equipment, they have always been knowledgeable and helpful, but never try to push you to a particular brand or model, leaving that for the customer to decide. I would highly recommend them.
24. november 2025
Besvarelse fra Richer Sounds - Eton
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent expert advice
Super Customer Service and great product advice. Highly recommend Richer Sounds for expert advice.
23. november 2025
Besvarelse fra Richer Sounds - Eton
Thank you for your 5 star review, it’s lovely to read your comments.
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