We were very happy with our afternoon tea experience at Barnett Hill Hotel, near Guildford. It was one of the hottest days of the year but the room where we were seated was air conditioned and coo... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My 'walk over the O2' experience was absolutely fantastic and from the moment it began to the end we felt at ease. It was well organised, well paced, (we never felt rushed or felt we were hanging arou... Se mere
Virksomheden har svaret
Impossible to register the number. Not to be recommended at any price. Gave up and booked direct afternoon tea, sitting having had tea,the manager of Wivenhoe Hotel is also trying to register the... Se mere
Virksomheden har svaret
The gift of a Red Letter Day made my Birthday special. The Gin and jive cruise from Poole Quay was fabulous, The weather was great((2nd September 2026) Everything went to plan,the staff were great and... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Discover amazing gift experiences, activity days, unique gifts and gift ideas to solve all present buying dilemmas or order exciting experience days gift vouchers for all occasions.
About Red Letter Days
Skrevet af virksomheden
- Set up in 1989, Red Letter Days pioneered the concept of giving unforgettable experiences as gifts. The idea really caught people's imaginations and Red Letter Days today, with its iconic red box, is THE go-to gift experience company. Making memories over accruing ‘stuff’ is at our core and we offer a range of amazing experiences in the UK; giving our customers an unrivalled choice with something to suit every taste, occasion and budget. We love what we do and intend to continue building on our expertise and sense of adventure to reach new heights.
- Our experiences
- Many of our experiences make everyday life a little bit more special – like a few hours being pampered at a luxury spa. And some are genuinely once in a lifetime – like our Spitfire Passenger Flight. Red Letter Days also provides great corporate solutions for some of the UK's biggest companies. For the most inspiring way to make an experience the best day of your life, rest assured you’re in the original and the best hands in the business.
Kontaktoplysninger
Storbritannien
- trustpilot@redletterdays.co.uk
- www.redletterdays.co.uk
Red Letter Days Official Trustpilot
3,7
Middel
25 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good
Very good, easy to use service. Would use again. Value for money with some excellent choices.
5. august 2026
Besvarelse fra Red Letter Days
Thank you for taking the time to share your positive feedback, Carol. We’re delighted to hear that you found our service easy to use and that you were pleased with the range of choices and value for money.
It’s wonderful to know that you would use Red Letter Days again. We really appreciate your support and look forward to helping you find another great experience in the future.
GUMASAL HOTEL SPA DAY
Everything.
Polite staff
Beautiful hotel
Great service
Beautiful food
5 star treatment.
6. august 2026
Besvarelse fra Red Letter Days
Thank you for your wonderful feedback, Nadia. We’re delighted to hear that you enjoyed every aspect of your experience, from the polite and attentive staff to the beautiful hotel, excellent service and delicious food.
It’s fantastic to know that you received the five-star treatment you were hoping for. We really appreciate you taking the time to share your experience and choosing Red Letter Days. We hope to have the pleasure of helping you discover another exceptional experience in the future.
Fantastic experience food was delicious…
Fantastic experience food was delicious cocktails were great!
5. august 2026
Besvarelse fra Red Letter Days
Thank you for your wonderful feedback, Clare. We’re delighted to hear that you had a fantastic experience and particularly enjoyed the delicious food and cocktails.
It’s great to know that you had such an enjoyable time, and we really appreciate you choosing Buyagift. We hope to help you discover another memorable experience in the future.
Received with joy
On PC booking for some time to get the very site we wanted, but the postal delivery was fast next day.The present was received with joy
5. august 2026
Besvarelse fra Red Letter Days
Thank you for taking the time to share your feedback, Keith. We’re pleased to hear that, despite taking some time to secure the experience you wanted, the voucher was delivered promptly the following day.
Most importantly, we’re delighted to hear that the gift was received with joy. We hope the recipient has a wonderful time enjoying their experience, and we appreciate you choosing Red Letter Days.
It took me 5 attempts to place an…
It took me 5 attempts to place an order. When I tried to get help I seemed to land on a selling page. Couldn't find a telephone number that worked.
5. august 2026
Besvarelse fra Red Letter Days
Thank you for taking the time to share your feedback, Pryce-jones. We’re very sorry to hear about the difficulties you experienced when trying to place your order and that it took five attempts before you were able to complete your purchase.
We’re equally sorry that you found it difficult to access the help you needed and were unable to find a working telephone number. We understand how frustrating this must have been, particularly when you were already experiencing issues with placing your order. This is certainly not the level of service or support we aim to provide.
We appreciate you bringing this to our attention. Your feedback regarding both the ordering process and accessibility of our customer support is important to us, and we’ll ensure it is shared with the relevant teams as we continue to improve the customer experience.
We apologise again for the frustration caused, and thank you for your patience.
Besvarelse fra Red Letter Days
Thank you for taking the time to share your feedback, Ian. We’re delighted to hear that you found the booking process easy and that everything went smoothly from start to finish.
It’s wonderful to know that you had such a great experience, and we’re pleased we could help make it a memorable one. We hope to have the pleasure of helping you find another enjoyable experience in the future.
Besvarelse fra Red Letter Days
Thank you for taking the time to leave your feedback. We’re sorry to hear that you were left uncertain about whether your order had been delivered. We completely understand how frustrating this can be, particularly when you’re expecting an important gift to arrive and haven’t received clear communication regarding its delivery.
Keeping our customers informed throughout the delivery process is very important to us, and we’re disappointed that we haven’t met your expectations on this occasion. We’d really appreciate the opportunity to look into what happened and provide you with an update.
Please contact our dedicated team directly at trustpilot@redletterdays.co.uk with your order details, and we’ll be happy to investigate the delivery status and assist you further. Thank you for bringing this to our attention, and we apologise again for the inconvenience caused.
Easy to find the perfect gift
Easy to find the perfect gift, arrived quickly and loved the add-on of a beautiful red gift box. They loved their river boat lunch!
28. juli 2026
Besvarelse fra Red Letter Days
Thank you for taking the time to leave such a lovely review, Charlotte. We’re delighted to hear that you found it easy to choose the perfect gift, that it arrived promptly, and that you were pleased with the presentation of the gift box.
It’s wonderful to hear that the recipient thoroughly enjoyed their river boat lunch. We hope to have the pleasure of helping you find another memorable experience in the future.
Dinner at Corrigan's - no evening slots available
Received a voucher for dinner at Corrigan's in Mayfair.
When trying to book, there were no evening slots available. Checking with RLDs (which took a couple of emails) it transpires that the venue weren't offering any dinner slots (lunch only) so in my mind the experience is mis-titled/mis-sold.
Had to pick a different restaurant at additional cost.
24. juli 2026
Besvarelse fra Red Letter Days
Thank you for taking the time to share your feedback, Tim. We’re sorry to hear about the difficulties you experienced when trying to book your dinner experience and the disappointment caused by the lack of evening availability.
We understand how frustrating it must have been to discover that the experience was not available for dinner as expected, particularly after having to contact us several times to clarify the situation. We also appreciate your concerns regarding how the experience was presented.
We’re sorry that you ultimately had to choose an alternative experience at an additional cost, and we appreciate you bringing this to our attention. Your feedback is important to us and will be shared with the relevant team as we continue to review the experiences we offer.
What an experience, O2 spectacular!
My 'walk over the O2' experience was absolutely fantastic and from the moment it began to the end we felt at ease. It was well organised, well paced, (we never felt rushed or felt we were hanging around) and everything was well explained. Theo, our guide, was superb giving us confidence, humour and just the right amount of support if we needed it, whilst also not smothering us. Top marks to Theo.
25. juli 2026
Besvarelse fra Red Letter Days
Thank you so much for your fantastic feedback, Cathy! We’re delighted to hear that your Walk over the O2 experience was so enjoyable from start to finish. It’s great to know that everything felt well-organised, well paced and clearly explained, allowing you to relax and enjoy the experience.
We’re especially pleased to hear that your guide provided the perfect balance of confidence, humour and support throughout. We’ll be sure to pass on your wonderful feedback to the team. Thank you again for your review, and we hope to help you find another memorable experience in the future!
Spa and afternoon tea
The hotel staff were helpful. The pool and facilities were excellent. Afternoon tea was lovely.
22. juli 2026
Besvarelse fra Red Letter Days
Hi Nicola,
Thank you for your review we really appreciate it.
We're so happy to hear you enjoyed your stay, and that all elements of it were to your liking.
Anelisa was extremely helpful
Anelisa was extremely helpful - they weren't able to solve my direct problem due to the supplier themselves but went out of their way to make sure I could do something else.
8. august 2026
Uopfordret anmeldelse
Besvarelse fra Red Letter Days
Thank you for your kind feedback, Stephanie! We’re delighted to hear that our team went above and beyond to help. It’s great to know they were able to find an alternative option for you and make sure you could still enjoy your experience. We really appreciate you taking the time to share your positive experience.
Great day out already booked it again…
Great day out already booked it again .easy to do staff where nice let you take photos
4. august 2026
Besvarelse fra Red Letter Days
Thank you so much for your lovely review, Bev! We’re delighted to hear you had such a great day out and that you’ve already booked with us again. It’s wonderful to know you found the booking process easy and the staff friendly and helpful. We’re also glad you had plenty of opportunities to take photos and capture some great memories.
Besvarelse fra Red Letter Days
Thank you for your kind review, Christine! We’re delighted to hear that you found our service reliable and punctual. We really appreciate your feedback and look forward to helping you again!
Excellent service from the staff and…
Excellent service from the staff and management. One tiny niggle, the piped music could have been softer, otherwise we had a great time.
4. august 2026
Besvarelse fra Red Letter Days
HI David,
Thank you for your review we really appreciate it.
I am glad you had a could time, and that the staff and management provided excellent service.
Great unusual gift ideas for special occasions
I knew what I was looking for so it was easy to find. It arrived on time and the presentation was great. It looks like a super thoughtful gift and I’m very happy with it.
31. juli 2026
Besvarelse fra Red Letter Days
HI Tracey,
Thank you for your review.
I am so glad to hear you had a good experience, both in booking and the event itself.
The meal we wanted to have and which…
The meal we wanted to have and which the donor intended was not possible because there are virtually no partipating restaurants in Norfolk, and none near us. Booking process rather tortuous.
28. juli 2026
Besvarelse fra Red Letter Days
Thank you for sharing your feedback, Kati. We're sorry to hear that you were unable to find a participating restaurant that suited your location and that the booking process was more difficult than expected.
We understand how disappointing it can be when an experience doesn't match the expectations of the gift giver or recipient. Your feedback regarding the availability of participating venues and the booking journey is valuable, and we'll share it with the relevant teams as we continue to improve our service.
If you need any assistance with your voucher, please feel free to contact our dedicated team at trustpilot@redletterdays.co.uk with your voucher details, and we'll be happy to look into your options.
Besvarelse fra Red Letter Days
Thank you for your lovely review, Denize! We're so pleased to hear the voucher is a birthday present, and we hope the recipient has a fantastic time enjoying their experience. We hope it makes for a truly memorable celebration!
Red Letter voucher purchased experience unavailable in UK!
Red Letter voucher purchased but when tried to use it all the dates where booked up. So the car experience was not available anywhere in the UK. We then transferred it to a pub voucher, and the day before the restuarant booking, they phoned and said they no longer accepted Red Letter Vouchers. The expiry date was 3 days later. So the large valued voucher was lost. Totally worthless. DONT BOTHER
10. august 2025
Uopfordret anmeldelse
Besvarelse fra Red Letter Days
Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and understand how frustrating it must have been to face availability issues with your original experience, followed by the restaurant no longer accepting the voucher so close to its expiry date.
This is certainly not the experience we want for our customers. We'd like the opportunity to look into what happened and see if there's anything we can do to help. Please email our dedicated team at trustpilot@redletterdays.co.uk with your voucher details and a copy of your review, and we'll be happy to investigate this further.
We appreciate you bringing this to our attention and hope we can assist in resolving your concerns.
Very Average
1. The entrance was full of litter
2. They couldn't find my booking
3. Seated 8 people that came in after me before me
4. The Steak was not Wow just nice
The waiters were good and looked after us well and the desert was very good.
Value for money but not a fantastic night only good.
3. august 2026
Besvarelse fra Red Letter Days
Thank you for taking the time to share your feedback Robert. We’re sorry to hear that your experience did not fully meet your expectations. We appreciate you sharing the details regarding the arrival process, booking issues, and the overall experience. We’re pleased to hear that the waiting staff looked after you well and that you enjoyed the dessert.
We would like the opportunity to look into your concerns further. Please contact our Customer Services team at trustpilot@redletterdays.co.uk with your booking details and any further information you would like us to review, and we will be happy to assist.
-Eddie
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