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Red Funnel Ferries Anmeldelser 

1.205
•
TrustScore 4.5 ud af 5

4,6

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Red funnel ferries are always very good The staff are professional and friendly. The only issue we had on our outbound sailing the lift wasn’t working which meant our disabled mother had to climb 3... Se mere

Bedømt til 5 ud af 5 stjerner

The staff in Southampton worked hard and managed to cram everyone onto the earlier ferry so we were celebrating an extra hour on the Island! My one concern is the lift. Disabled passengers often hav... Se mere

Bedømt til 4 ud af 5 stjerner

I had used tickets i was able to buy from my employer which i appreciate . On my return journey to the UK i was delayed in Calais for an hour and a half which meant i called Red Funnel to change... Se mere

Bedømt til 5 ud af 5 stjerner

Having had some travle issues at us for our trip we had to change our vehicle details and travel times. Red funnel accomadated our needs and changes with no fuss, no issue. A perfect service. We eill... Se mere

Virksomhedsoplysninger

  1. Færgerute
  2. også i
  3. Feriebolig

Skrevet af virksomheden

We are proud to be the original Isle of Wight Ferry, with over 164 years of experience sailing between Southampton and the Isle of Wight. We aim to deliver a First-Class customer experience from start to finish and operate more than 35 crossings a day. Use our easy online booking service to secure your Vehicle Ferry spot and step aboard to enjoy a range of facilities during your crossing. Customers can enjoy our premium Signature Lounge, pet-friendly lounge, licensed bar, café and retail shop plus outdoor sun decks before arriving at your destination in just 1-hour. Foot passengers can turn up and go via our Hi-Speed Red Jet service, arriving in just 30 minutes.

Discover the Isle of Wight with Red Funnel Ferries

Skrevet af virksomheden

Just 1-Hour from Southampton
Discover the wonderfully different Isle of Wight with Red Funnel Ferries. Set sail for sandy beaches, dramatic coastlines, rolling countryside, dazzling dark skies and charming villages; the Isle of Wight packs a lot of adventure and natural beauty into its modest size. Within an hour’s drive time, you can bask on 25 different beaches, visit more than 50 attractions, and experience the UK’s favourite Island holiday destination from end to end. Not only are we the original Isle of Wight Ferry, transporting visitors between Southampton and the Isle of Wight for over 164 years, but we also offer a fantastic selection of places to stay and visit, all bookable online via our website. Book your hotel, holiday park, cottage and your attraction tickets with us, and save on your ferry travel.

Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 85 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(1.205)

927 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Arrived with minutes to spare for an…

Arrived with minutes to spare for an earlier ferry than booked and staff helped us onto it promptly. So accommodating. Thank you

Not wild about your new app though. I could not find out the service status for the ferries as we were in transit, only where they were in the solent/sound.

Old app always excellent.

31. august 2026
Bedømt til 5 ud af 5 stjerner

Expensive

I Travel on Red Funnel to visit family. I used to go to the Isle of Wight 3/4 times a year but now I only go maybe twice a year as it has got expensive. The discount codes help sometimes depending on when you are travelling but it is cheaper than Wightlink.

15. august 2026
Bedømt til 1 ud af 5 stjerner

Broken lift to the dog area

Broken lift to the dog area, my old dog fell down the stairs. Very disappointing and dangerous.

31. august 2026
Uopfordret anmeldelse
Red Funnel Ferries-logo

Besvarelse fra Red Funnel Ferries

Thank you for taking the time to leave us your review. We are sorry to hear that your dog fell down the stairs, and we hope your dog is okay.

We have experienced an issue with our onboard lift, where it is unable to access our upper passenger lounge. If you or your dog may struggle with the stairs, we encourage you to speak to a member of the crew, who can see if there is a suitable area in our main passenger lounge for you to sit while travelling.

Bedømt til 5 ud af 5 stjerner

Amazing staff, amazing servie

Amazing staff, amazing experience. My fault booked the wrong itinerary. Called customer services who changed and without any penalties. One the way back, wanted to get the earlier ferry, again called the customer service centre who changes it under 5 mins. Onboard experience was good. Clean and comfortable.

30. juli 2026
Uopfordret anmeldelse
Red Funnel Ferries-logo

Besvarelse fra Red Funnel Ferries

Thank you for taking the time to leave us your review. We are delighted to hear that you found our contact centre to be efficient and helpful. We hope to see you on board again soon.

Bedømt til 5 ud af 5 stjerner

Experience was good

Experience was good, managed to get a seat at the front. Being disabled, it was nice to have extra leg room. Prices are quite high though, I always book my ferry in November on Black Friday, if I can’t get a reduction I wouldn’t be able to afford it, and we have been travelling by Red Funnel for the last 20 years.

2. august 2026
Red Funnel Ferries-logo

Besvarelse fra Red Funnel Ferries

Thank you for taking the time to leave us your feedback. We are pleased to hear that you had a good experience with us. We do offer a Blue Badge discount available for individuals who hold a Blue Badge. This provides a discount on ferry travel all year round, and can be booked online through the special offers page of our website.

Bedømt til 5 ud af 5 stjerner

Enjoyable and easy ferry ride

Fist time using the ferry. No problems at all Very efficient departing and returning Use with confidence

8. august 2026
Red Funnel Ferries-logo

Besvarelse fra Red Funnel Ferries

Thanks for your feedback. We are delighted to hear that you were into hear that travelling with us was easy and enjoyable. We hope to see you on board again soon.

Bedømt til 1 ud af 5 stjerner

Disappointed

I missed a coach connection to Oxford this morning 25/08/26. Despite looking on their site there was no service status. I have now taken a screenshot to that effect. Although my boat ticket was refunded their attitude was unsympathetic. When there is an issue with Wight Link they text you perhaps this is something you could consider.

25. august 2026
Uopfordret anmeldelse
Red Funnel Ferries-logo

Besvarelse fra Red Funnel Ferries

Thank you for taking the time to leave us your feedback. I am sorry to hear that you missed your coach connection to Oxford. On August 25th we experienced a power issue on board Red Jet 7 which required the vessel to be withdrawn from service for technical investigation and immediate maintenance. I sincerely apologise if the cancellation of this vessels sailings were not appropriately communicated, and I shall ensure that your feedback is reviewed the relevant teams.

Bedømt til 4 ud af 5 stjerner

Family trip

The ferry was on time both ways The ferry was clean and tidy We all enjoyed the trip and would do it again shortly

8. august 2026
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Besvarelse fra Red Funnel Ferries

Thanks for your feedback. We are pleased to hear that you enjoyed the trip, and we hope to see you on board again soon.

Bedømt til 5 ud af 5 stjerner

No issues

It went very smoothly. We were allowed to board an earlier ferry because we got there early which was fab

9. august 2026
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Besvarelse fra Red Funnel Ferries

Thanks for your review - we hope to welcome you back on board again soon.

Bedømt til 5 ud af 5 stjerner

Easy to find

Easy to find, smooth access and exit, plenty of staff to help, sailed on time, clean environment all good

3. august 2026
Red Funnel Ferries-logo

Besvarelse fra Red Funnel Ferries

We are pleased to hear that you had a smooth experience with us, and we hope to welcome you back on board again soon.

Bedømt til 5 ud af 5 stjerner

Great Staff

What made it great was the staff. They were so polite. It sailed on time. The staff knew what they were doing and made you feel safe. I will be using the Red Funnel again next year when we go back to the Isle of Wight for Boys Brigade Camp. Thank you 😊

8. august 2026
Red Funnel Ferries-logo

Besvarelse fra Red Funnel Ferries

Thank you for taking the time to leave us your review. We are delighted to hear that our staff made your experience great, and we look forward to welcoming you and the Boys Brigade Camp on board next year :)

Bedømt til 5 ud af 5 stjerner

All very straight forward.

All very straight forward from the booking to the final disembark. Arrived at port and checked in instantly with registration recognition. Arrived slightly early so was put on the early transfer, which was brilliant. All concerned were professional and knew exactly what they were doing. Smooth journey with clear and precise instructions from crew. Return journey was running about 20mins late, but this appeared to be more due the off loading on the ferry before we could get on. Didn't make a difference to us, but some may have found this inconvenient

7. august 2026
Red Funnel Ferries-logo

Besvarelse fra Red Funnel Ferries

Thank you for taking the time to leave us your feedback. We are pleased to hear that you had a smooth journey with us, and we sincerely apologise for the delay you experienced.

Bedømt til 5 ud af 5 stjerner

It was very easy and seamless from…

It was very easy and seamless from arriving at the port to boarding the ferry to departing the ferry. The only down side is that how expensive it is to travel on the ferry.

1. august 2026
Red Funnel Ferries-logo

Besvarelse fra Red Funnel Ferries

Thanks for your feedback.

We frequently run a variety of promotions throughout the year, and we recommend checking the special offers page of our website before you next book!

Bedømt til 5 ud af 5 stjerner

Excellent .

Excellent .. pricey but delivers ..

10. juli 2026
Red Funnel Ferries-logo

Besvarelse fra Red Funnel Ferries

Thanks for your feedback.

We frequently run a variety of promotions throughout the year, and we recommend checking the special offers page of our website before you next book!

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