Recovapro Anmeldelser 

1.936
TrustScore 2.5 ud af 5

2,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

My massage gun suddenly stopped working. I am unsure of who to contact to get this fixed as it seems they have closed their business website?

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ordered the Lite Mini Massage gun. In the pre-Christmas delivery chaos DPD didn't deliver despite their system saying they did. Contacted Recovapro who arranged a new shipment which arrived the next... Se mere

Bedømt til 1 ud af 5 stjerner

Untrustworthy company and terrible customer service. Bought two of the latest massager but received used and repaired one. Trying to return them but didn't get replied till open a case in PayPal. No... Se mere

Bedømt til 1 ud af 5 stjerner

Bought two of the latest massager but received used and repaired one. Trying to return them but didn't get replied till open a case in PayPal. Now after 2 months communication, still not able to retu... Se mere

Virksomhedsoplysninger

  1. Fitness- og ernæringstjeneste

Oplysningerne kommer fra forskellige eksterne kilder

Recovapro percussion massage gun is a vibration device that helps improve blood circulation, relieve muscle stiffness and soreness, prevent muscle damage and reduce lactic acid level. Recent studies have shown that percussive massage provided by a massage gun can cause muscle tissue to contract 30 times more than normal voluntary contractions. Interestingly, this action results in muscular and fascial lengthening and strengthening, leading to improved muscle strength and enhanced muscle recovery. This combination results in relieving muscular tightness and reducing the physical stress placed on bones and joints


Kontaktoplysninger

2,6

Under middel

TrustScore 2.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,6

Alle anmeldelser

(1.936)

3 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

The delivery was not quite next day but…

The delivery was not quite next day but could have been down to issues on the local roads, which is beyond anyones control. Also. The app to track the delivery wasn’t very clear. Nevertheless, I got my delivery and I love the product. My ex bought one before we split up so I knew what I was getting which is a fantastic product.

13. november 2023
Bedømt til 1 ud af 5 stjerner

Ordered next day delivery did not…

Ordered next day delivery did not receive sent 3 email got a refund for delivery and was supposed to receive next day did not receive till 2 days later o

13. november 2023
Recovapro-logo

Besvarelse fra Recovapro

We deeply regret the inconvenience you experienced regarding the delayed delivery of your order, and we appreciate you sharing your feedback with us.

We want to assure you that the delay in transit, resulting in the non-receipt of your item on the expected next day, was indeed beyond our control. In our commitment to providing a seamless shopping experience, we promptly issued a refund for the delivery charge as a gesture of acknowledgment for the inconvenience caused.

Bedømt til 5 ud af 5 stjerner

Great service

I emailed a few times asking about prices & colour. I always received a quick response.
I’ve ordered two mini massage guns as gifts. They come in a lovely case and box.
Don’t be put off by the rose gold picture which looks very pink. It’s actually a soft rose gold. Would definitely recommend this company 😊

10. november 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Recovapro Max! Great piece of technology

I am an Osteopath, and I've been using Recovapro guns since 2020. I have their first edition, but I needed an upgrade. Recovapro Max is anything that you need from a massage gun! There's no much to add, buy it and you'll see. Definitely no need to look for competitors, the value for money is great!

31. oktober 2023
Bedømt til 5 ud af 5 stjerner

Great customer service!

Updated review! My recover pro arrived today after I was wondering about my delivery arrival after it was a few days late. Got in touch with recovapro and they told me they are having a problem with deliveries going missing! All sorted now guys thank you you recovapro I can’t wait to try it later!

6. november 2023
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Great Product, Poor customer service

I purchased my Recovapro SE less than a year ago and unfortunately it developed a fault.
I was able to send the item away for repair under warranty, but the communication with customer services wasn’t great. It was difficult to get in touch with someone via email and impossible over the phone.
After 3 weeks, my item was returned and now works as expected.
Overall, the product is fantastic, but the customer service is disappointing.

3. november 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Awful customer service

I’ve had my Recovapro for several years now & it has been excellent, some of the best money I have spent. Their customer service however is truly shocking, their phones don’t work, they fail to respond to emails. What should have been a straightforward battery replacement took weeks.

11. oktober 2023
Uopfordret anmeldelse
Recovapro-logo

Besvarelse fra Recovapro

We appreciate you taking the time to share your feedback regarding your experience with our customer service, and we sincerely apologize for the inconvenience you've faced. Your input is invaluable to us, as it helps us identify areas for improvement.

First and foremost, we are thrilled to hear that your Recovapro has been serving you well over the years, and we genuinely appreciate your support.

That being said, we understand your frustration with the recent service experience. Please accept our apologies for the delay in addressing your battery replacement request and the difficulty you encountered in reaching us.

We want you to know that we take your concerns seriously, and we are actively working on enhancing our customer service to ensure that all our valued customers have a seamless experience when seeking support. We are currently in the process of reviewing and expanding our customer service team to meet the growing demand for our products and services.

We want to assure you that your feedback is instrumental in driving these improvements, and we are committed to providing more efficient and responsive customer service in the future.

If you have any outstanding issues or require further assistance, please do not hesitate to contact us directly. We want to make things right for you and regain your trust.

Bedømt til 4 ud af 5 stjerner

Im still waiting for a technician to…

Im still waiting for a technician to contact me regarding repairing my Recovapro Lite, which is still under guarantee. Contact with them it virtually impossible. I just want to be able to use it again. The magnetic charger is not available to buy online, so I can't even do that..

Contact has been made today and I'd hoping it will be either replaced or repaired..

10. oktober 2023
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

More than 2 weeks and no sign!

I ordered a massage gun a couple of weeks or so ago. Charged £5.99 for "next working day" delivery. DPD tracking currently says that they have my order but are yet to receive my parcel. This appears to mean that they just haven't sent my parcel from the warehouse yet. I have emailed twice and been ignored. I have now asked my physio to email as they know someone at the company, which is a real shame as he recommended it to me.
I'm hoping they resolve this ASAP rather than just stealing my money!

Update: The Customer Services have been in touch and issued a refund of the postage charge (which seems like the least they can do). I understand that Recovapro believe it's a problem at the courier end more than theirs and I'm willing to accept that and look forward to receiving my item.
Based on my experience of the product, I will update my review again in the future.

27. september 2023
Bedømt til 3 ud af 5 stjerner

My daughter ordered a replacement…

My daughter ordered a replacement charging kit for her Recovapro massage gun (left original abroad). Paid for next working day delivery. Order confirmed, DPD messaged to say they were waiting for the parcel. Since then ....nothing.....DPD not received parcel, no updates, no parcel, no response to emails, telephone number doesn't work. Very disappointing. Terrible customer service and I'm angry that a young teenager appears to have been ripped off.

Edit to Add:
A few hours after writing this my daughter was emailed to hopefully resolve this situation. I will edit my review again upon successful resolution of this situation. I am grateful for the contact that has now been made. Thank you.

19. september 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Bought two of the latest massager but…

Bought two of the latest massager but received used and repaired one. Trying to return them but didn't get replied till open a case in PayPal. Now after 2 months communication, still not able to return and get my money back.
Don't fall in their trap by looking at 90 days return policy, you will be responsible to pay postage and not even get refund.

3. juli 2023

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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