My experience with PURE PROFILE is long term and positive. I learn lots from some surveys whilst others make me think where I stand on issues. The money paid for opinions buys directly things I want f... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The quality of this platform has severely gone downhill. Lately, the feed is flooded with dozens of broken, low-quality surveys every single day. Finding a normal, working one is nearly impossible.... Se mere
I've found your site to be a very useful source of gaining additional Flybuys points, which helps my budget greatly! It does fail in use sometimes, without reason or explanation, which can be frustrat... Se mere
Virksomheden har svaret
I have never had any complaints about Pureprofile. But could I please ask you to delete my Optus email address because I no longer use it. Emails are still going into it because they allow a few month... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Earn cash in your spare time, wherever you are. At Pureprofile, we believe you should be rewarded for your opinions. Our online survey platform is a place for you to share your thoughts in return for cash rewards. Participate in paid surveys that are personalised entirely to you. The more we get to know you, the more activities you’ll be matched to. Earn extra cash just for being who you are.
Kontaktoplysninger
263 Riley Street, 2010, Sydney, Australien
- https://www.pureprofile.com/contact-us/
- www.pureprofile.com
4,1
God
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great paying surveys with a large…
Great paying surveys with a large variety. Great customer service.
3. august 2026
Besvarelse fra Pureprofile
Thank you so much for the wonderful feedback! 😊 We're delighted to hear that you're enjoying the variety of surveys and have had a great experience with our customer service. We really appreciate your support!
The customer service was quite good
The customer service was quite good, it took months to sort out the issue but they eventually got it done 👍👍
3. august 2026
Besvarelse fra Pureprofile
Hi Chris,
Thank you for sharing your positive experience with us.
We are delighted to hear that our customer support team was able to assist you effectively.
Your satisfaction is our priority, and we are here to ensure that your experience with Pureprofile remains excellent.
If you have any questions or need any help, please don't hesitate to contact us.
Customer Service is terrible…
I have been trying to contact support since APRIL to try to reset my mobile number on my account so I can actually redeem a reward. I keep getting told that someone would get back to me about this and it is now AUGUST AND STILL NOTHING. I have contacted customer service again and again. I have proven my identity. I have sent screenshots of the error I keep getting when trying to change the mobile number on my account. I keep getting ignored and I just don't understand why?!?!?!??!!! Why is this so impossible??? Is this company run by bots now???? Surely there is a simple way to get the error fixed so I can update the mobile number on my account. I'm so frustrated and sick of reaching out to customer service just to be ignored again and again!!!!.this experience has been terrible. I have over $45 dollars worth of rewards that I CANNOT REDEEM UNTIL THIS GETS SORTED. I'm losing my mind at this point. I just don't know how to get through to these people.
8. august 2026
Uopfordret anmeldelse
Besvarelse fra Pureprofile
We're truly sorry for the frustration and inconvenience you've experienced. This isn't the level of service we aim to provide. Please send us your query via email, or share your registered email address with us, and we'll be happy to look into your case and assist you further. We appreciate your patience and look forward to helping resolve this for you.
The customer service area are not…
The customer service area are not understanding the content of my emails, i have explained that i have 2 email addresses & that on one of them they are not allowing me to redeem as they say i have had too many sms messages, which is fine., they advised me to change my number, which would be fine, however it won't allow me considering i have had the same number for over 15 years they then told me to send it to report issue, which is where i sent it in the beginning.
chris
3. august 2026
Uopfordret anmeldelse
Besvarelse fra Pureprofile
We're sorry for the inconvenience you've experienced. We understand how frustrating this situation must be. We've now assigned your query as a priority, and our Customer Service team is actively working on your case. They'll be in touch with you as soon as possible with an update. Thank you for your patience and understanding.
They do what they say
They do what they say, every survey pays a small amount and they always pay
5. august 2026
Besvarelse fra Pureprofile
Thank you for sharing your feedback. We’re sorry to hear that your experience hasn’t met your expectations. We appreciate you bringing this to our attention and will continue working to improve the survey and rewards experience for our members.
Surveys are very interesting.
6. august 2026
Besvarelse fra Pureprofile
Thank you so much for your feedback! 😊 We're delighted to hear that you're enjoying our surveys and finding them interesting. We appreciate your continued support and look forward to bringing you many more engaging survey opportunities.
Very much enjoy most of the surveys
Very much enjoy most of the surveys, keeps my mind active and enjoy the pocket money.
It would be good if the surveys asked all the qualifying questions on the first page and most of all age groups they want. Drop and drag is frustrating as are the animation people.
Not being paid after finishing a survey is very disappointing telling you that you were to fast!
A little disappointed on the time my enquiry took.
6. august 2026
Besvarelse fra Pureprofile
Thank you so much for your thoughtful feedback! We're delighted to hear that you enjoy our surveys, that they keep your mind active, and that you enjoy earning a little extra pocket money. We also appreciate your suggestions about qualifying questions, drag-and-drop interactions, and animated tasks, and we'll be sure to share them with our team as we continue improving the survey experience. We're sorry to hear about your experience with survey payments and the delay in responding to your enquiry, and we sincerely apologise for the inconvenience caused. Your feedback is invaluable, and we truly appreciate you taking the time to share it with us. 😊
After changing my email address I am…
After changing my email address I am now finally able to do your surveys again
5. august 2026
Besvarelse fra Pureprofile
Hi there,
That's wonderful to hear!
We're really pleased that updating your email address has resolved the issue and that you're now able to participate in surveys again.
Thank you for letting us know. If there's anything else we can help you with, please don't hesitate to get in touch.
I enjoy doing the surveys
I enjoy doing the surveys, sharing my knowledge and opinion and receiving and spending my rewards
4. august 2026
Besvarelse fra Pureprofile
Thank you so much for your wonderful feedback! We're delighted to hear that you're enjoying our surveys, sharing your opinions, and making the most of your rewards. We truly appreciate your continued support and look forward to bringing you many more rewarding opportunities. 😊
Super 👌 !!!!
4. august 2026
Besvarelse fra Pureprofile
Thank you so much for your wonderful feedback! 😊 We're thrilled to hear you're having such a great experience. Your support means a lot to us, and we look forward to bringing you many more rewarding survey opportunities.
The issue of my own making was quickly…
The issue of my own making was quickly and expertly resolved.
30. juli 2026
Besvarelse fra Pureprofile
Thank you so much for your kind feedback! We're really pleased to hear that your issue was resolved quickly and that you had a positive experience. We truly appreciate you taking the time to share your experience with us, and we look forward to continuing to support you. 😊
Disappointing
Good rewards when/if you qualify but a waste of time if not - the survey is completed before you are told you are not eligible and some surveys are up to 35 minutes long only to be told you did not qualify or the quota is full. Why wait until the end of the survey to say this.
Pure Profile sent me a Trust Pilot link to review but did not accept this because it is only 3 stars.
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra Pureprofile
Hi Roz,
Thank you for your feedback.
We understand how frustrating it is to spend time on a survey only to be screened out or find that the quota is already full. Survey eligibility and quotas are determined by our research clients and can change quickly.
If you've spent a significant amount of time on a survey before being screened out or encountering a technical issue, please contact us with the survey details. We'll investigate and, where appropriate, provide compensation as a goodwill gesture.
We've also shared your feedback with our partner providers to help improve the survey experience.
Besvarelse fra Pureprofile
Thank you so much for your kind feedback! We're delighted to hear you've had a positive experience with our service. We really appreciate your support and look forward to assisting you again whenever you need us.
Exceeded the expectations communicated…
Exceeded the expectations communicated in "change of number" tickets life cycle
28. juli 2026
Besvarelse fra Pureprofile
Thank you for your kind feedback! We really appreciate your support and are delighted to hear that your mobile number update issue was resolved successfully. If you ever need any further assistance, we're always here to help.
Besvarelse fra Pureprofile
Thank you for your honest feedback. We're sorry your experience wasn't the best, but we're glad our response was helpful. We appreciate your comments and will continue working to improve our service.
Working on my problem which turn out to…
Working on my problem which turn out to be my phone blocking codes
27. juli 2026
Besvarelse fra Pureprofile
Hi Simon,
Thanks again for your feedback, and we appreciate you keeping us informed.
We're glad you've identified that your phone was blocking the verification codes. Once you've adjusted your phone settings, please try requesting the code again.
If you continue to experience any issues, please don't hesitate to let us know—we'll be happy to help.
Great way to discover new products and earn rewards
I’ve had a great experience using this platform. It gives me the opportunity to discover a wide range of new products and services while sharing my opinions through surveys. The surveys are generally straightforward, and I enjoy learning about different brands and products that I might not have found otherwise. It’s a convenient and rewarding way to spend some spare time. Overall, I’ve been very satisfied with my experience.
31. juli 2026
Besvarelse fra Pureprofile
Thank you for your lovely feedback. We’re delighted to hear that you enjoy the variety of surveys and have had a great experience with us. We really appreciate your continued support.
love Pure Profile- great customer…
love Pure Profile- great customer service. Good variety of surveys.
30. juli 2026
Besvarelse fra Pureprofile
Thank you for your lovely feedback. We’re delighted to hear that you enjoy the variety of surveys and have had a great experience with our customer service team. We really appreciate your continued support.
Besvarelse fra Pureprofile
Thank you for your kind words and positive feedback!
We're delighted to hear you're satisfied with our service. Your support means a lot to us, and we'll continue working hard to provide you with a great experience.
Thanks for being a valued member of Pureprofile
Besvarelse fra Pureprofile
Hi Sue,
Thank you for sharing your positive experience with us.
We are pleased to hear that the issue was promptly resolved, and we appreciate your feedback on the clear communication throughout the resolution process.
Your satisfaction is our priority. If you have any further concerns or questions, feel free to reach out.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.