This is one of the best survey sites, they pay a little more than most of the other survey sites and there are usually surveys every day to complete which of course means the money stacks up very quic... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My account is under review for 2 weeks now.... The customer service already assured I'll get my account active soon... It's been 5 days I placed a withdrawal, would I still get paid while my accou... Se mere
Virksomheden har svaret
I have great confidence in this survey company. If I have done something wrong when I get round to lodging a query I know, based on previous experience, that it will be dealt with promptly & fairly. R... Se mere
Virksomheden har svaret
The surveys that I actually qualify for are quite enjoyable. I’m a bit annoyed at times when there are five or more surveys in the list and I don’t qualify for a single one. I get really cheesed off w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Earn cash in your spare time, wherever you are. At Pureprofile, we believe you should be rewarded for your opinions. Our online survey platform is a place for you to share your thoughts in return for cash rewards. Participate in paid surveys that are personalised entirely to you. The more we get to know you, the more activities you’ll be matched to. Earn extra cash just for being who you are.
Kontaktoplysninger
263 Riley Street, 2010, Sydney, Australien
- https://www.pureprofile.com/contact-us/
- www.pureprofile.com
4,2
God
2 t anmeldelser
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I received a general answer to my…
I received a general answer to my question, but the wording I sent through made me feel terrible that I received in my feed.
20. april 2026
My account has been under review for…
My account has been under review for more than two weeks now, and I also have a pending withdrawal. I'm tired of getting generic and automated responses
Kindly look into this
Reference: 625471
Reference 2: 625469
I will be giving a 5 star if this is resolved ASAP
7. april 2026
Uopfordret anmeldelse
Dormant Pureprofile account.
Thank you for the feedback but I still haven't gotten a responses from your tech team, no paid surveys yet in my team, please I'd be glad if you guys do something about it.
15. april 2026
Besvarelse fra Pureprofile
Thank you for your message, and I’m sorry to hear that you’re still experiencing this issue. I understand how frustrating it must be not to receive any updates or survey opportunities.
Please be assured that we are now looking into your account on priority. We appreciate your patience and apologies for the delay.
This is one of the best survey sites
This is one of the best survey sites, they pay a little more than most of the other survey sites and there are usually surveys every day to complete which of course means the money stacks up very quickly!
15. april 2026
Besvarelse fra Pureprofile
Thanks so much for your kind words and for taking the time to share your experience.
We’re really glad to hear you’re enjoying the surveys and finding good value in what we offer. It’s great to know the opportunities and rewards are working well for you.
We appreciate your support and look forward to continuing to provide you with a positive experience.
Update – Why am I being ignored?
Pureprofile has replied to everyone else on this page except me. They replied to people who left reviews at the same time I did. But they skipped me.
I have contacted Pureprofile five times. My account has received zero surveys for over two months. Every time, they send me the same automated reply — completely ignoring what I actually said.
Now they are replying to others on Trustpilot but not to me. Why?
I have provided my documents. I have been patient. I just want an honest answer. Please reply to me publicly like you have replied to everyone else.
19. april 2026
Uopfordret anmeldelse
My account is under review for 2 weeks…
My account is under review for 2 weeks now.... The customer service already assured I'll get my account active soon...
It's been 5 days I placed a withdrawal, would I still get paid while my account is under review?
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Pureprofile
Thanks for reaching out, and I understand your concern. Waiting on both an account review and a withdrawal at the same time can definitely be frustrating, especially when you’ve already been advised that things would be resolved soon.
We’d like to check the status of your account review and your withdrawal to give you a clear update.
Could you please reply with the email address linked to your Pureprofile account? Once we have that, we’ll take a closer look and assist you further.
ive been with pureprofile for awhile…
ive been with pureprofile for awhile now and have never had any problems at all until now
14. april 2026
Besvarelse fra Pureprofile
Thanks for your feedback. We’re sorry to hear you’ve recently run into an issue after having a smooth experience until now.
Could you please send us an email with a bit more detail about what’s been happening? That will help us look into it properly and get things sorted for you as quickly as possible.
Always quick to respond
14. april 2026
Besvarelse fra Pureprofile
Thanks for your kind words! We're happy to hear our team has been quick to respond, that’s something we really strive for.
They offer a good number of surveys to…
They offer a good number of surveys to complete and the reward points soon add up.
13. april 2026
Besvarelse fra Pureprofile
Thanks for your feedback. We're glad to hear you're enjoying the variety of surveys available and finding it easy to build up reward points. We’re always working to provide more opportunities and a smooth experience.
Have been with PureProfile for 6 years…
Have been with PureProfile for 6 years and as of 4 days ago i have been completely shadow banned, no surveys appear on my feed its completely empty no explanation and no reply from customer service. (All i see is this: There's more to know about your fascinating self. Login tomorrow.) A month ago i completed a radio survey and that would be a $7.80 manual addition to my balance and nothing received and no feedback from customer service regarding this as well .... the website is now completely useless meanwhile no one else is having the same problems so it is definitely a targeted personal attack by Pureprofile.
I have been experiencing problems with my computer browser and decided to secure them with cloudflare, this in no way should have constituted a shadow-ban, 6 years of membership and treated like this is utterly disgusting. 1 star rating warranted, and 1 star is too high a rating ....... and i advise all of my social media subscribers all 3 million to avoid PureProfile at all costs.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Pureprofile
We’re really sorry to hear about your experience, especially after being with Pureprofile for so many years. That’s understandably frustrating, and we take concerns like this seriously.
We’ve sent you an email so we can gather a few more details and properly investigate what’s happening with your account, including the survey access and the missing reward. Our team is actively looking into this to get you clear answers as soon as possible.
We appreciate your patience while we work through this and aim to resolve it for you.
A person got back to me with the answer…
A person got back to me with the answer to my query.
Not in the 5 days as stated but they did get back to me.
14. april 2026
Besvarelse fra Pureprofile
Thanks for your feedback—we really appreciate you taking the time to share this.
We’re glad to hear that your query was resolved, though we’re sorry it took a bit longer than expected. We’ll continue working on improving our response times to better meet expectations.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
You made it easy to change my email…
You made it easy to change my email address thank you
17. april 2026
Besvarelse fra Pureprofile
Thanks so much for your kind feedback—we’re really glad to hear that!
Happy we could make the process easy for you. If you need help with anything else, feel free to reach out anytime.
Poor customer support and bad returns
I've been using the site for years, it's OK but never going to be a money spinner.
I stopped, for no reason, getting surveys back in Nov 2025. I hadn't noticed it'd been that long (because surveys are inconsistent anyway), but when I did I contacted support.
A month later and despite a follow-up from me I've heard nothing. I did manage to do a couple of profile surveys that paid, but the credit didn't show on my account, or that I'd completed them. I did take a screenshot and sent that off, but still no response from customer support.
Really with the number of surveys that manage to be completed, the inevitable screening out, the shoddy support it really is a waste of effort. I've been tracking my earning for years and I have never earned more than £20 in a whole year since I've been a member.
This is fine if you really want to kill some time, but really it's frustrating and poorly rewarded.
17. marts 2026
Uopfordret anmeldelse
Besvarelse fra Pureprofile
We’re sorry to hear about your experience, especially after being with Pureprofile for such a long time. We understand how frustrating it is to stop receiving surveys and not see rewards credited as expected.
This isn’t the experience we aim to provide, and we apologise for the delay in getting back to you. Please know that we are now looking into your account as a priority, including the missing credits and survey activity, to understand what has gone wrong.
We appreciate you raising this with us and your patience while we work to resolve it.
I didn't really do anything,
Response was quick, hopefully no more TROUBLE with the major 4G. Thank you
16. april 2026
Besvarelse fra Pureprofile
Thanks so much for your kind feedback—we really appreciate it!
Glad we could assist quickly, and we’re hoping everything runs smoothly for you from here on. If you do run into any issues again, don’t hesitate to contact us at support@pureprofile.com — we’re always here to help.
I have some issues with my previous…
I have some issues with my previous account. Is it possible to close that particular account and reopen a new one on the same device? Thanks
I need a direct answer please
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Pureprofile
Thanks for letting us know,
Yes, it may be possible to assist with closing your previous account and guiding you on setting up a new one, but this depends on a few account-specific factors.
To help you properly, could you please provide the email address linked to your previous account? Once we have that, we can review your situation and advise you on the next steps.
THEFT OF REDEMPTIONS
I have tried redeeming NZ$20 from my account to be deposited into my bank account and, despite Pureprofile having my phone number, they REFUSE to deposit MY MONEY into MY ACCOUNT, this is THEFT, when I try to call them in their Sydney, NSW number, the call defaults to VOICEMAIL and they don't bother to call back. SEE YOU IN COURT PUREPROFILE!
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Pureprofile
We understand your frustration and we want to get this sorted out immediately for you.
We’ve responded to your email with detailed steps on how to complete this verification. Once your phone number is successfully linked and verified, you should be able to proceed with your redemption without issue.
If you have any further questions or need assistance, please don’t hesitate to reply to our email and we’ll be happy to help.
you do a great job
8. april 2026
Besvarelse fra Pureprofile
Thank you so much for your kind words. We’re really glad to hear you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best possible service.
A OK. Reaonably easy to earn if checked…
Reasonably easy to earn if checked daily. But washout takes a long time but at least you get it
8. april 2026
Besvarelse fra Pureprofile
Thanks for your feedback, We’re glad to hear you find it reasonably easy to earn when staying active. We understand that the washout process can take some time, and we appreciate your patience with it. It’s great to know you still find value in the overall experience, and we’ll continue working on improving the process where we can.
I am a retired person so giving me…
I am a retired person so giving me surveys about Business's does not apply to me and I seem to get quite a few that are not applicable to me so I can't answer
14. april 2026
Besvarelse fra Pureprofile
We understand it can be frustrating to receive surveys that are not relevant, especially if you are retired. Surveys are matched based on your profile, but each one has specific criteria set by clients. You may be screened out if your responses do not match what is needed, and quota full means enough people from a certain group have already completed the survey.
Keeping your profile up to date can help improve the relevance of the surveys you receive.
We appreciate your time and participation, and we are here if you need any assistance.
I enjoy the surveys and giving my…
I enjoy the surveys and giving my opinions, each survey is comprehensive and generally have a good range of meaningful questions
13. april 2026
Besvarelse fra Pureprofile
Thank you so much for your kind feedback. We're really glad to hear that you're enjoying the surveys and find them comprehensive and meaningful.
It’s great to know you value having the opportunity to share your opinions, we truly appreciate your participation.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.