My experience with PURE PROFILE is long term and positive. I learn lots from some surveys whilst others make me think where I stand on issues. The money paid for opinions buys directly things I want f... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've found your site to be a very useful source of gaining additional Flybuys points, which helps my budget greatly! It does fail in use sometimes, without reason or explanation, which can be frustrat... Se mere
Virksomheden har svaret
Seems Pureprofile support quality has taken a steep nose dive since I last used it a few years ago! When I changed my phone number, I forgot to update Pureprofile. Now I can't redeem the $50 I've earn... Se mere
Virksomheden har svaret
I have never had any complaints about Pureprofile. But could I please ask you to delete my Optus email address because I no longer use it. Emails are still going into it because they allow a few month... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Earn cash in your spare time, wherever you are. At Pureprofile, we believe you should be rewarded for your opinions. Our online survey platform is a place for you to share your thoughts in return for cash rewards. Participate in paid surveys that are personalised entirely to you. The more we get to know you, the more activities you’ll be matched to. Earn extra cash just for being who you are.
Kontaktoplysninger
263 Riley Street, 2010, Sydney, Australien
- https://www.pureprofile.com/contact-us/
- www.pureprofile.com
4,1
God
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I got my reward but I pick Starbucks…
I got my reward but I pick Starbucks cause they didn’t had email amazon gift card
12. oktober 2026
Besvarelse fra Pureprofile
Hi Sonia,
Thank you for your feedback! We’re glad to hear you received your reward.
We understand you would have preferred an Amazon gift card and appreciate your suggestion. We’ll share your feedback with our gift card partner for consideration as we continue looking at ways to improve the rewards options available to our members.
Thanks again for being a valued member of Pureprofile, and we look forward to continuing to serve you for many more years to come! ❤️
VERY POSITIVE
My experience with PURE PROFILE is long term and positive. I learn lots from some surveys whilst others make me think where I stand on issues. The money paid for opinions buys directly things I want from their offerings, or I can choose bank deposits or gift cards. Most importantly, it's fun with competitions running all the time. If I strike problems, the customer service teams always help.
6. oktober 2026
Besvarelse fra Pureprofile
Hi Diane,
Thank you for your wonderful feedback and for being a long-time member of Pureprofile!
We’re delighted to hear that you enjoy being part of our community and appreciate the variety of rewards and opportunities available. Your kind words about our customer support team mean a lot to us.
Here's to many more enjoyable surveys and great rewards on our platform!
I have been a member for years
I have been a member for years. I continually do surveys, get to the last question - click to submit then it screens out saying I don't match the criteria. How do I know that the company hasn't just taken all of my data and answers from that survey and have "screened out" to avoid paying the fee. I have contacted Pureprofile numerous times about this issue, with proof I have completed the surveys yet their customer service is incredibly unhelpful.
12. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Pureprofile
Hi there,
Thank you for sharing your feedback and for being a long-time member.
At Pureprofile, we have a strict policy to ensure that all surveys are thoroughly tested and that the members are appropriately incentivized. We want to assure you that any issues you may have experienced are not intentional, as our main goal is to reward our account holders for their valuable insights.
When you are screened out as a non-target audience, the data you provided in the survey is not used for research purposes. Our research is based on responses from members who successfully completed the main survey and are compensated by the client accordingly.
To assist you further, could you please send us an email to our customer service team at support@pureprofile.com with more details about the surveys? We'll look into it right away and try to resolve the issue for you.
We appreciate your continued membership as we work to improve your experience.
Verification replied is too long
6. oktober 2026
Besvarelse fra Pureprofile
Hi there,
Thank you for your patience.
We sincerely apologise for any inconvenience caused and understand your concerns.
Please be assured that we will share your feedback with our relevant team for their consideration as we continue working towards improving our members' experience.
We appreciate your patience and understanding.
Mobile number
Thank you for your help changing my mobile number. I am now enjoying being back with you
9. oktober 2026
Besvarelse fra Pureprofile
Hi there,
Thank you so much for your kind words!
We're delighted to hear that your mobile number has been successfully updated and that you're enjoying your Pureprofile experience again.
We hope you continue to enjoy participating in surveys and earning rewards with us!
If you ever need any further assistance, please don't hesitate to reach out. We're always happy to help.
I have a very good experience so for..
3. oktober 2026
Besvarelse fra Pureprofile
Hi Hafsa,
Thank you for sharing your positive experience with us.
We are delighted to hear that you are enjoying your survey experience. Your satisfaction is our priority, and we are here to ensure that your experience with Pureprofile remains excellent.
If you have any questions or need any help, please don't hesitate to contact us.
Here's to many more enjoyable surveys and great rewards on our platform!
Staff were courteous
Staff were courteous and listened to my concerns, they kept me updated on the progress of my problem and resolved the issue promptly
8. oktober 2026
Besvarelse fra Pureprofile
Hi Deeanne,
Thank you for your feedback!
We appreciate you taking the time to share your experience and are glad to hear your feedback. Your recommendation means a lot to us, and we're dedicated to maintaining the high standards of fairness and efficiency that you've come to expect from us.
Thank you for being a valued member of Pureprofile, and we look forward to continuing to serve you for many more years to come! ❤️
great surveys and good points only have…
great surveys and good points only have one thing sometimes you get almost to the end of survey and it stops and takes you back to profile page
2. oktober 2026
Besvarelse fra Pureprofile
Hi Gary,
Thank you for your feedback! We’re glad to hear you’re enjoying our surveys and rewards.
We understand how frustrating it can be when a survey ends unexpectedly near completion. If you haven’t received your points, please contact our support team at support@pureprofile.com with the survey details so we can investigate further and, where possible, compensate you for your time.
We appreciate your continued participation in Pureprofile!
Good result
Very happy with the outcome of my issue. Thank you i enjoy doing the surveys I am learning a lot from them! And the points are great! Thanks again
8. oktober 2026
Besvarelse fra Pureprofile
Hi Janet,
Thank you for taking the time to share your positive experience with us.
We are pleased to hear that you enjoyed your survey experience and were credited with the missing points. Your feedback truly motivates us to keep improving and delivering the best survey-taking experience possible. If you ever have any suggestions or questions, please don't hesitate to reach out.
Here's to many more enjoyable surveys and great rewards on our platform!
I really enjoy doing the Pureprofile…
I really enjoy doing the Pureprofile surveys. Most of them are interesting to do. Pureprofile support team are excellent. I previously had a few issues but they sorted out in 1st instance. Thank you. BW
7. oktober 2026
Besvarelse fra Pureprofile
Hi there,
Thank you so much for your wonderful feedback!
We're delighted to hear that you're enjoying our surveys and that our Customer Service team was able to resolve your previous issues quickly.
We truly appreciate your continued support and thank you for being a valued member.
Email address change
I have never had any complaints about Pureprofile. But could I please ask you to delete my Optus email address because I no longer use it. Emails are still going into it because they allow a few months in case the customer wants to change their minds. My surveys from Pureprofile are already going into my new email address. Customer service has been great in helping me set up my new email address etc and now I am happily doing your surveys again
8. oktober 2026
Besvarelse fra Pureprofile
Hi there,
Thank you so much for your wonderful feedback!
We're delighted to hear that our Customer Service team was able to help you update your email address and that you're happily completing surveys again.
We truly appreciate your continued support and thank you for being a valued Pureprofile member.
Pureprofile always respond in a timely…
Pureprofile always respond in a timely manner when queries are raised
8. oktober 2026
Besvarelse fra Pureprofile
Hi there,
Thank you so much for your kind feedback!
We're delighted to hear that you've had a positive experience with our Customer Service team. We truly appreciate your support and are always here to help whenever you need us.
I've been using this site for many…
I've been using this site for many years and never had any but last year I started to get a drop in surveys and then the last two I completed ( the only two I've managed to qualify for in months) were fully completed but I'm still waiting for support to answer why they weren't credited to my account. Somethings changed and it's not good
8. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Pureprofile
Hi Louise,
Thank you for being a long-time member of Pureprofile.
We understand how frustrating it must be to experience fewer survey opportunities and wait for answers about missing rewards. We sincerely apologise for the delay in responding to your concerns.
Survey invitations are matched to members’ profiles based on each study’s requirements, so availability may vary.
For your missing rewards, please email the survey details to support@pureprofile.com so we can investigate with the relevant team and consider compensation where appropriate.
Thank you for your patience and continued support.
Avoid Samplicio.us
The surveys are generally interesting and of good quality. The exception is the surveys from Samplicio.us, which often tell me I'm not a match without asking me any questions, or report device issues when no other surveys report this. I now try to avoid their surveys as they are mostly a waste of time.
7. oktober 2026
Besvarelse fra Pureprofile
Hi Alan,
Thank you for taking the time to share your feedback.
We're pleased to hear you're enjoying the quality and variety of our surveys. We appreciate your comments about the Samplicio.us surveys and will make sure your feedback is shared with our team and survey partner to help improve the survey experience for our members.
Thanks for your Support. 😊️
Overall I am happy with Pureprofile…
After a bit of trouble redeeming from my account, I was happy that this was resolved. Other than that I like doing surveys which are interesting. At the moment there are a lot of surveys about politics as Victoria has an upcoming election in November. This will be interesting.
7. oktober 2026
Besvarelse fra Pureprofile
Hi Kerry,
Thank you so much for your kind feedback!
We're pleased to hear that your redemption issue was resolved and that you're enjoying our surveys. We really appreciate your continued support and hope you continue to find our surveys interesting and engaging. Happy surveying!
Good company gone very bad...
Seems Pureprofile support quality has taken a steep nose dive since I last used it a few years ago! When I changed my phone number, I forgot to update Pureprofile. Now I can't redeem the $50 I've earned! I provided ID as requested and have had no further response since 21 August, despite sending a couple of emails asking for an update. It's now 8 October! A quick search shows many people are having problems with the company. I used to recommend Pureprofile to everyone - not any more 😞
8. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Pureprofile
Hi Jill,
Thank you for sharing your feedback, and we apologise for the delay in responding to you.
We’ve now delinked your old mobile number from your account. You can enter your new mobile number to complete the verification and proceed with your redemption.
We appreciate your patience and hope this resolves the issue and allows you to redeem your reward.
The only reason I gave 4 stars instead…
The only reason I gave 4 stars instead of 5 is for the extremely lengthy wait times to receive your money. I signed up on the 20th September. 2.5 weeks now and during this time I have made over $230.
The gift cards say it takes up to 4 days to receive but I received the first gift card in 2 days. After that I got them as soon as I redeemed them. The cash is a different story. I have read the replies here from pure profile about how there are security measures and such but I have already gone through a detailed security check by photographing my drivers license and adding bank account details. I still don't understand how and why it would take over 5-6 week to receive the money. Myopinions dot com let you withd5raw money directly into your paypal account and it is done immediately, no waiting at all. If you guys had that option it would be 5 stars all the way because there is nothing else I can fault you for.
Yes there are times I have been screened out after 15 minutes of questions but I have found this to be a regular occurrence with every survey platform so that's not a big deal. I hope you guys can look into this and make the wait times a lot shorter. I have been using other sites now that pay straight away because of this.
8. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Pureprofile
Hi Jason,
Thank you for your detailed feedback. We’re glad to hear you’re enjoying the surveys and receiving your gift cards quickly.
We understand the frustration around the longer wait for cash payments. These are processed in batches and undergo additional security and compliance checks to help protect our members and platform.
We appreciate your suggestion about faster payment options and will share it with the relevant team for consideration.
Thank you for being part of the Pureprofile community!
Survey not giving out points.
They explained that I didn't receive my points because it was a partner survey and that sometimes they end early.
7. oktober 2026
Besvarelse fra Pureprofile
Hi Maureen,
Thank you for sharing your feedback.
We understand how frustrating it can be when a survey ends early and no points are awarded. As this was a partner survey, the screening and completion process is managed by the survey provider, so we have limited control over how the survey operates.
If you’ve spent some time on a survey and were then screened out or kicked out, please reach out to us with the survey details so we can investigate and, where possible, compensate you for your time.
We appreciate your understanding and your feedback.
Besvarelse fra Pureprofile
Hi Robert,
Thank you for taking the time to share your positive experience with Pureprofile!
We are pleased to hear that we could promptly address your concerns and resolve the issue. Your feedback truly motivates us to keep improving and delivering the best survey-taking experience possible. If you ever have any suggestions or questions, please don't hesitate to reach out.
Here's to many more enjoyable surveys and great rewards on our platform!
Got a good outcome in the end.
5. oktober 2026
Besvarelse fra Pureprofile
Hi Kevin,
Thank you for sharing your experience!
Your feedback is valuable to us, and we're committed to continuously improving our survey offerings to provide you with even more opportunities to earn rewards.
Thank you for being a part of Pureprofile, and we appreciate your support!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.