My experience with PURE PROFILE is long term and positive. I learn lots from some surveys whilst others make me think where I stand on issues. The money paid for opinions buys directly things I want f... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The quality of this platform has severely gone downhill. Lately, the feed is flooded with dozens of broken, low-quality surveys every single day. Finding a normal, working one is nearly impossible.... Se mere
I've found your site to be a very useful source of gaining additional Flybuys points, which helps my budget greatly! It does fail in use sometimes, without reason or explanation, which can be frustrat... Se mere
Virksomheden har svaret
I have never had any complaints about Pureprofile. But could I please ask you to delete my Optus email address because I no longer use it. Emails are still going into it because they allow a few month... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Earn cash in your spare time, wherever you are. At Pureprofile, we believe you should be rewarded for your opinions. Our online survey platform is a place for you to share your thoughts in return for cash rewards. Participate in paid surveys that are personalised entirely to you. The more we get to know you, the more activities you’ll be matched to. Earn extra cash just for being who you are.
Kontaktoplysninger
263 Riley Street, 2010, Sydney, Australien
- https://www.pureprofile.com/contact-us/
- www.pureprofile.com
4,1
God
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The only reason I gave 4 stars instead…
The only reason I gave 4 stars instead of 5 is for the extremely lengthy wait times to receive your money. I signed up on the 20th September. 2.5 weeks now and during this time I have made over $230.
The gift cards say it takes up to 4 days to receive but I received the first gift card in 2 days. After that I got them as soon as I redeemed them. The cash is a different story. I have read the replies here from pure profile about how there are security measures and such but I have already gone through a detailed security check by photographing my drivers license and adding bank account details. I still don't understand how and why it would take over 5-6 week to receive the money. Myopinions dot com let you withd5raw money directly into your paypal account and it is done immediately, no waiting at all. If you guys had that option it would be 5 stars all the way because there is nothing else I can fault you for.
Yes there are times I have been screened out after 15 minutes of questions but I have found this to be a regular occurrence with every survey platform so that's not a big deal. I hope you guys can look into this and make the wait times a lot shorter. I have been using other sites now that pay straight away because of this.
8. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Pureprofile
Hi Jason,
Thank you for your detailed feedback. We’re glad to hear you’re enjoying the surveys and receiving your gift cards quickly.
We understand the frustration around the longer wait for cash payments. These are processed in batches and undergo additional security and compliance checks to help protect our members and platform.
We appreciate your suggestion about faster payment options and will share it with the relevant team for consideration.
Thank you for being part of the Pureprofile community!
Survey not giving out points.
They explained that I didn't receive my points because it was a partner survey and that sometimes they end early.
7. oktober 2026
Besvarelse fra Pureprofile
Hi Maureen,
Thank you for sharing your feedback.
We understand how frustrating it can be when a survey ends early and no points are awarded. As this was a partner survey, the screening and completion process is managed by the survey provider, so we have limited control over how the survey operates.
If you’ve spent some time on a survey and were then screened out or kicked out, please reach out to us with the survey details so we can investigate and, where possible, compensate you for your time.
We appreciate your understanding and your feedback.
Besvarelse fra Pureprofile
Hi Robert,
Thank you for taking the time to share your positive experience with Pureprofile!
We are pleased to hear that we could promptly address your concerns and resolve the issue. Your feedback truly motivates us to keep improving and delivering the best survey-taking experience possible. If you ever have any suggestions or questions, please don't hesitate to reach out.
Here's to many more enjoyable surveys and great rewards on our platform!
Got a good outcome in the end.
5. oktober 2026
Besvarelse fra Pureprofile
Hi Kevin,
Thank you for sharing your experience!
Your feedback is valuable to us, and we're committed to continuously improving our survey offerings to provide you with even more opportunities to earn rewards.
Thank you for being a part of Pureprofile, and we appreciate your support!
You got back to me eventually and…
You got back to me eventually and that's a good start.
5. oktober 2026
Besvarelse fra Pureprofile
Hi Roger,
We appreciate you taking the time to share your experience with us.
We are pleased to hear that we could promptly address your concerns. Your feedback truly motivates us to keep improving and delivering the best survey-taking experience possible. If you ever have any suggestions or questions, please don't hesitate to reach out.
Here's to many more enjoyable surveys and great rewards on our platform!
easy to get points suverys are good
2. oktober 2026
Besvarelse fra Pureprofile
Thank you so much for your kind feedback! We're delighted to hear that you're enjoying our surveys and finding it easy to earn points. We truly appreciate your support and hope you continue to have a great experience with Pureprofile.
I completed a survey which took me 40…
I completed a survey which took me 40 minutes
but was told it had been declined. I e-mailed Pureprofile about this and they responded immediately. The missing reward was added to my account balance within a few days. I believe Pureprofile to be a reliable and honest company.
2. oktober 2026
Besvarelse fra Pureprofile
Hi Elizabeth,
Thank you for the kind feedback!
We’re really pleased we could resolve the issue and ensure your missing reward was added to your account. Your recommendation means a lot to us, and we're dedicated to maintaining the high standards of fairness and efficiency that you've come to expect from us.
Thank you for being a valued member of Pureprofile, and we look forward to continuing to serve you for many more years to come! ❤️
Takes too long for rewards to be paid
29. september 2026
Besvarelse fra Pureprofile
Hi Colleen,
Thank you for your feedback.
We understand that waiting for rewards can be frustrating. Payments go through necessary security checks and policy requirements to help keep our members and platform safe.
We appreciate your patience and understanding, and we’re continually working to make the payment process as smooth and timely as possible.
Too much time doing screeners that you…
Too much time doing screeners that you do not get paid for.
30. september 2026
Besvarelse fra Pureprofile
Hi there,
Thank you for sharing your feedback.
We understand the frustration of spending time on survey screeners without receiving a reward.
If you’ve spent significant time on a survey and were then screened out or kicked out, please reach out to us with the survey details. We can review your participation and, where appropriate, consider compensation for your time.
Although it took a while
Although it took a while, I did finally receive my reward.
23. september 2026
Besvarelse fra Pureprofile
Hi Anne,
Thank you for taking the time to share your positive experience with Pureprofile!
We’re glad to hear you received your reward, and we appreciate your feedback on the clear communication throughout the resolution process.
Your satisfaction is our priority. If you have any further concerns or questions, feel free to reach out.
Inquiry was answered quickly.
23. september 2026
Besvarelse fra Pureprofile
Hi Janet,
Thank you for your feedback!
We’re glad to hear your inquiry was handled quickly and efficiently. Your recommendation means a lot to us, and we're dedicated to maintaining the high standards of fairness and efficiency that you've come to expect from us.
Thank you for being a valued member of Pureprofile, and we look forward to continuing to serve you for many more years to come! ❤️
Earning and learning
I started with pureprofile about 3 months ago and have not looked back. I have enjoyed doing the surveys and I feel I have learnt so much along the way and always have given truthful feedback which I think is important .
23. september 2026
Besvarelse fra Pureprofile
Hi Sue,
Thank you for the kind words.
We’re so glad to hear you’ve been enjoying the surveys and finding them both rewarding and interesting. Your feedback truly motivates us to keep improving and delivering the best survey-taking experience possible. If you ever have any suggestions or questions, please don't hesitate to reach out.
We truly appreciate your honest feedback and are delighted to have you as part of the Pureprofile community!
I just love participating in surveys
I just love participating in surveys as I think it is important for companies to know how the general public feel and think.
28. september 2026
Besvarelse fra Pureprofile
Hi Paul,
Thank you for sharing your lovely feedback!
We’re glad to hear you enjoy participating in surveys and sharing your views. Your feedback truly motivates us to keep improving and delivering the best survey-taking experience possible
We truly appreciate your time and contribution to the Pureprofile community!
SCAM
When you email support you get a generic AI response. It has been a month and I still have not recieved the giftcard that I earned. People BEWARE this website is a scam.
27. september 2026
Uopfordret anmeldelse
Besvarelse fra Pureprofile
Hi Juliana,
Thank you for your candid feedback.
We understand your frustration after making several attempts to contact us. We’ve checked our records but were unable to locate an account under your name, Juliana Mary.
Please email support@pureprofile.com using the email address registered to your Pureprofile account. This will allow us to locate your account and check the status of your gift card.
We look forward to helping you resolve this.
still not fixed
still not fixed. when i try to assess a survey 95% of the time it tells me...."device/browser issues". i have advised this before, and as a member for about 15 years using the same computer, i do not understand what the problem is.... please explain? graeme
26. september 2026
Besvarelse fra Pureprofile
Hi Graeme,
We understand how frustrating it must be to repeatedly receive a “device/browser issue” message when trying to access surveys, especially after being a member for around 15 years and previously using the same computer without these difficulties.
We’ve replied to you directly via email with further information and troubleshooting guidance regarding this issue. Please check your inbox for our response and follow the steps provided. If the issue continues after trying them, please reply to our email so we can continue looking into this for you.
Working with the specialists has helped…
Working with the specialists has helped me greatly. Although it took a bit longer than initially thought. But we got there!
Now after waiting some months for a fix I have to wait another month+ to receive the money into my account.
15. august 2026
Besvarelse fra Pureprofile
Hi Jim,
Thank you for sharing your feedback.
We’re glad to hear that working with our support team helped resolve the issue, although we understand that the overall process took longer than expected.
We truly appreciate your patience and are glad we could finally get things moving for you. If you ever have any suggestions or questions, please don't hesitate to reach out.
Thanks for being a part of Pureprofile, and we appreciate your support!
I have been a member for over 20 years…
I have been a member for over 20 years & have found this platform to be one of the very best around. Reasonably well paid for the time involved.
25. september 2026
Besvarelse fra Pureprofile
Hi Deb,
Thank you for the kind words and for being part of the Pureprofile community for over 20 years!
We’re delighted to hear you’ve had such a positive experience with the platform. Your recommendation means a lot to us, and we're dedicated to maintaining the high standards of fairness and efficiency that you've come to expect from us.
We truly appreciate your incredible loyalty and continued support over the years.❤️
Excellent response to issues raised
Excellent response to issues raised
Professional way of handling complsijts
24. september 2026
Besvarelse fra Pureprofile
Hi there,
Thank you for sharing your positive experience with us.
We are delighted to hear that our support team was able to assist you effectively. Your satisfaction is our priority, and we are here to ensure that your experience with Pureprofile remains excellent.
If you have any questions or need any help, please don't hesitate to contact us.
Here's to many more enjoyable surveys and great rewards on our platform!
2 WEEKS I CAN NOT LOG IN,
2 WEEKS I CAN NOT LOG IN,, 2 WEEKS, IT SAYS MY PASSWORD HAS EXPIRED,, 2 WEEKS, THE EMAILFOR THE PASSWORD RESET LINK DOES NOT ARRIVE..
2 WEEKS LATER, 25 SUPPORT TICKETS LATER,,
THEY ONLY REPLIED TO ONE .
ASKING FOR MY DATE OF BIRTH, AND HOW MANY POINTS I HAVE EARNED,, AS IF I CAN REMEMBER THAT,
NOT ONCE HAVE THESE IGNORANT PEOPLE SENT ME THE PASSWORD RESET LINK ..
25 SUPPORT TICKETS LATER,,,, NOTHING FROM THEM... I AM NOW GOING TO SEND THEM A TICKED,, EVERY HOUR .. EVERY DAY,, UNTIL THESE IGNORANT PEOPLE SEND ME THE RESET LINK.. ALSO USING COMPANY HOUSE TO FIND THEIR PERSONAL NAMES AND CONTACT DETAILS.. THIS IS NOW GETTING AN UPGRADE ... IGNORANT PEOPLE... BLOCK YOU FROM YOUR ACCOUNT AND KEEP YOUR REWARD MONEY.. AND LOOK AT THEIR REPLY ,,, TO ASK ME TO CONTACT THEIR SUPPORT TEAM,,,, UMMM AS I JUST WROTE,, I HAVE 25 TIMES,,,,, EVEN ON HERE MOST COMPANIES YOU CAN REPLY TO THEM,,,BUT NOT THIS COMPANY, THEY HAVE MADE SURE YOU CAN NOT CONTACT THEM ON THIS SITE... I HAVE JUST SENT THEM YET ANOTHER SUPPORT TICKET,,, TICKET NUMBERR 26 ... AND GUESS, WHAT,,, NO REPLY ... 2 WEEKS,, 26 SUPPORT TICKETS,, STILL CAN NOT LOG INTO MY ACCOUNT
..now the 25th,, and despite the assurance from them below,,, ANOTHER DAY GONE BY AND STILL NO PASSWORD RESET LINK ,, OR ANYTHING FROM THEM
24. september 2026
Uopfordret anmeldelse
Besvarelse fra Pureprofile
Hi there,
We’re very sorry to hear that you’ve been unable to access your account for two weeks, especially after making several attempts to contact us.
We genuinely want to help resolve this, which is why we need your account details to locate the correct account and investigate the password reset issue.
Please reach out to our Customer Service team via email, or send us your account information privately so we can look into this and assist you further.
We appreciate your patience and would like the opportunity to get this resolved for you.
Besvarelse fra Pureprofile
That’s great to hear! 😊 We’re glad you’re able to access and enjoy the surveys again. Happy surveying, and thanks for being part of Pureprofile!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.