My experience with PURE PROFILE is long term and positive. I learn lots from some surveys whilst others make me think where I stand on issues. The money paid for opinions buys directly things I want f... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The quality of this platform has severely gone downhill. Lately, the feed is flooded with dozens of broken, low-quality surveys every single day. Finding a normal, working one is nearly impossible.... Se mere
I've found your site to be a very useful source of gaining additional Flybuys points, which helps my budget greatly! It does fail in use sometimes, without reason or explanation, which can be frustrat... Se mere
Virksomheden har svaret
I have never had any complaints about Pureprofile. But could I please ask you to delete my Optus email address because I no longer use it. Emails are still going into it because they allow a few month... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Earn cash in your spare time, wherever you are. At Pureprofile, we believe you should be rewarded for your opinions. Our online survey platform is a place for you to share your thoughts in return for cash rewards. Participate in paid surveys that are personalised entirely to you. The more we get to know you, the more activities you’ll be matched to. Earn extra cash just for being who you are.
Kontaktoplysninger
263 Riley Street, 2010, Sydney, Australien
- https://www.pureprofile.com/contact-us/
- www.pureprofile.com
4,1
God
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very disappointing experience – low-paying surveys and payment still outstanding
I would not recommend Pureprofile based on my experience. The surveys pay little for the time they take, so the overall return for your time is poor. More importantly, I am still owed $20 for completed work. I have contacted Pureprofile several times about the outstanding payment, but despite repeated emails, the matter remains unresolved. I find it very disappointing to have to repeatedly chase payment for work that has already been completed. Given the low compensation for the time involved and the difficulty I've had getting the money I'm owed, I've decided that my time is better spent elsewhere. I would not recommend Pureprofile.
13. august 2026
Uopfordret anmeldelse
Besvarelse fra Pureprofile
Hi Irena,
Thank you for taking the time to share your experience.
Survey rewards are generally based on the length and requirements of each study and are set in line with industry standards following discussions with our research clients. We aim to offer competitive rewards and, where applicable, also provide a small incentive when members don’t qualify for a survey.
We understand how frustrating it can be to follow up on the same payment query several times without getting the clarity you’re looking for. We’ve notified our Customer Support team about your enquiry, and they’ll get back to you via email to review the payment in question and assist you further.
Thanks again for bringing this to our attention.
All quiries that I have had were…
All quiries that I have had were answered and solved quickly.
20. august 2026
Besvarelse fra Pureprofile
Thank you so much for your kind feedback! We're delighted to hear that all of your queries were answered and resolved quickly. We truly appreciate your support and are always here if you need any further assistance.
Why can't you use a two factor…
Why can't you use a two factor identification system rather than mobile verification as this sometimes does not work and the wait time to get rewards and add a contact number so we can have direct contact
19. august 2026
Besvarelse fra Pureprofile
Thank you for your feedback and suggestion. We understand your concerns. Mobile number verification is an important security measure that helps us verify account ownership and protect members' accounts and rewards from unauthorised access. We appreciate that it may not always be convenient for members, and we'll be sure to share your suggestion with our team for future consideration. Thank you for helping us improve the Pureprofile experience.
I completed the whole survey in one…
I completed the whole survey in one sitting which took me hours.
I then got this message ...
Sorry you haven't been redirected to the right page
I then received this message ...
We're sorry it appears as though you have already participated in this survey. Also, if this helps prove I completed the survey, there were a few modules in this survey, about 7 or more.
Each one about a different topic.
I should have received $12.50, but I was told that the issue was solved and I will not receive any payment.
I replied to the email but haven't heard anything back.
14. august 2026
Besvarelse fra Pureprofile
Hi Mary,
Thanks for taking the time to share your experience. We understand how frustrating it must be to spend several hours completing a survey, only to encounter an issue at the end and not receive the reward you were expecting.
We’re also sorry to hear that you’re still waiting for a response to your follow-up. We’ve notified our Customer Support team about your enquiry, and they’ll get back to you via email to review the survey details and assist you further.
Thanks again for bringing this to our attention.
Excellent resolution service thank you
18. august 2026
Besvarelse fra Pureprofile
Thank you so much for your wonderful feedback! We're delighted to hear that you had an excellent experience with our support and that we were able to resolve your issue. We truly appreciate your support and are always here if you need any further assistance.
Good communications and varieties of…
Good communications and varieties of different survey options.
19. august 2026
Besvarelse fra Pureprofile
Thank you so much for your kind feedback! We're delighted to hear you're enjoying the variety of survey opportunities and our communication. We truly appreciate your support and look forward to continuing to provide you with a great Pureprofile experience.
Working well
19. august 2026
Besvarelse fra Pureprofile
Thank you for your feedback! We're glad to hear everything is working well for you. We appreciate your support and hope you continue to enjoy using Pureprofile.
Problem was resolved
13. august 2026
Besvarelse fra Pureprofile
Hi Robert,
Thank you for sharing your positive experience with us.
We are delighted to hear that we were able to address your concern and resolve the issue. Your satisfaction is our priority, and we are here to ensure that your experience with Pureprofile remains excellent.
If you have any questions or need any help, please don't hesitate to contact us.
Here's to many more enjoyable surveys and great rewards on our platform!
the prompt response
13. august 2026
Besvarelse fra Pureprofile
Thank you for your kind feedback! We're delighted to hear you received a prompt response. We truly appreciate your support and are always there if you need any further assistance.
The timely resolution.
17. august 2026
Besvarelse fra Pureprofile
Hi Philip,
Thank you for your positive feedback.
We're glad to hear you were happy with the timely resolution. Your recommendation means a lot to us, and we're dedicated to maintaining the high standards of fairness and efficiency that you've come to expect from us.
Thank you for being a valued member of Pureprofile, and we look forward to continuing to serve you for many more years to come! ❤️
I have been able to earn more from the…
I have been able to earn more from the surveys done to date than any previous survey group
17. august 2026
Besvarelse fra Pureprofile
Thank you so much for your wonderful feedback! We're delighted to hear that you've been able to earn more with Pureprofile than with any other survey platform. We truly appreciate your support and look forward to continuing to provide you with great survey opportunities.
Poor customer support- phone number change still not resolved.
I’m disappointed with my experience with Pureprofile. I have been trying to get help with changing my phone number on my account, but my query has not been properly sorted out.
I have contacted support because I need my phone number updated, but I’m still waiting for the issue to be resolved. It shouldn’t be this difficult to get a simple account detail changed.
I hope Pureprofile improves its customer support and actually follows up on customers’ queries instead of leaving them waiting without a proper solution.
1. august 2026
Uopfordret anmeldelse
Besvarelse fra Pureprofile
We're sorry to hear about your experience and apologise for the inconvenience. We'd like the opportunity to investigate this for you. Please send us your registered email address via private message or email, and we'll look into your case and assist you as soon as possible. Thank you for your patience.
Too many sneaky 30 40 & 50 cent surveys…
Too many sneaky 30 40 & 50 cent surveys & also gain lots of answers & sometimes complete surveys then says survey not a good fit
14. august 2026
Besvarelse fra Pureprofile
Hi Paul,
Thank you for sharing your feedback.
We understand it can be frustrating to spend time on surveys only to find they're not a match, or to see lower-value survey opportunities. Survey rewards and qualification requirements are set by our research clients and partners, so they can vary depending on the study.
We appreciate you taking the time to let us know, and we'll share your feedback with the relevant team for review.
Good number and variety of surveys and…
Good number and variety of surveys and well rewarded for most of the surveys, just the partner surveys could do with paying more. An excellent customer service team who respond to issues promptly and communicate clearly and comprehensively. I highly recommend Pureprofile to anyone who wants to earn a bit of extra cash!
13. august 2026
Besvarelse fra Pureprofile
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying the variety of surveys and finding them rewarding. We also truly appreciate your kind words about our Customer Service team. We'll be sure to pass your feedback about partner survey rewards on to the relevant team. Thank you for your recommendation and for being a valued Pureprofile member!
Besvarelse fra Pureprofile
Hi Bruce,
We appreciate you taking the time to share your positive experience with us.
We are pleased to hear that we could promptly address your concern. Your feedback truly motivates us to keep improving and delivering the best survey-taking experience possible. If you ever have any suggestions or questions, please don't hesitate to reach out.
Here's to many more enjoyable surveys and great rewards on our platform!
Scammer stay away from indonesian market
If u just for scamming people pls stay away from Indonesia market. The worst panel ive ever seen
14. august 2026
Uopfordret anmeldelse
Besvarelse fra Pureprofile
We're sorry to hear you feel this way. This isn't the experience we want for our members. If you're experiencing a specific issue, please send us a private message or email with your registered email address and the details of your concern. We'll be happy to investigate and do our best to assist you.
Slow to rectify the problem I was…
Slow to rectify the problem I was having with
being able to redeem funds.
I seem to be phased out of a lot of surveys-
is it my age (86)?
8. august 2026
Besvarelse fra Pureprofile
Hi Nerida,
Thank you for taking the time to share your feedback.
We're sorry to hear that resolving your redemption issue took longer than expected, and we appreciate your patience.
We also understand that being screened out of surveys can be frustrating. Survey availability and eligibility vary depending on the requirements set by each research client, so it can change from one survey to another.
We appreciate your feedback and will share it with the relevant team as we continue working to improve the experience for our members.
I enjoy the topics I just wish the…
I enjoy the topics I just wish the rewards were better
13. august 2026
Besvarelse fra Pureprofile
Hi there,
Thank you for sharing your experience!
We're glad to hear you're enjoying the survey topics. Your feedback is valuable to us, and we're committed to continuously improving our survey offerings to provide you with even more opportunities and rewards.
Thank you for being a valued member of Pureprofile, and we appreciate your support!
always excellent customer service from…
always excellent customer service from support staff, JOSUE, APPLE,ARPIT recently. unfortunately I am still getting a DEVICE/BROWSER ISSUE, message every time I try to do a survey. The above mentioned staff have been extremely helpful but I am still unable to do paid surveys.
12. august 2026
Besvarelse fra Pureprofile
Thank you for your kind feedback! We’re glad our support team has been helpful, and we appreciate your patience and understanding. Please don’t hesitate to reach out if you need any further assistance.
Rewards mount up nice and quickly
On the positive side. Rewards mount up quickly. Nice and low cash out threshold. Many of the surveys are quite interesting. Customer service good a dealing with issues such as getting ‘screened out’ right at end of survey, which happens fairly frequently.
Negative aspects. Ratio of points to time isn’t consistent. Sometimes once you enter a survey it tells you a different expected time length to what was advertised. Despite filling in your profile, surveys always ask post code, gender, age etc so a 2 minute survey actually takes 5 mins
12. august 2026
Besvarelse fra Pureprofile
Hi Gaynor,
Thank you for taking the time to share your feedback.
We're pleased to hear you've enjoyed the survey experience overall and appreciate your kind words about our customer support.
We also appreciate your comments about survey timing, repeated profile questions, and reward consistency. We've shared your feedback with the relevant team for consideration as part of future improvements.
Here's to many more enjoyable surveys and great rewards on our platform!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.