My experience with PURE PROFILE is long term and positive. I learn lots from some surveys whilst others make me think where I stand on issues. The money paid for opinions buys directly things I want f... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The quality of this platform has severely gone downhill. Lately, the feed is flooded with dozens of broken, low-quality surveys every single day. Finding a normal, working one is nearly impossible.... Se mere
I've found your site to be a very useful source of gaining additional Flybuys points, which helps my budget greatly! It does fail in use sometimes, without reason or explanation, which can be frustrat... Se mere
Virksomheden har svaret
I have never had any complaints about Pureprofile. But could I please ask you to delete my Optus email address because I no longer use it. Emails are still going into it because they allow a few month... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Earn cash in your spare time, wherever you are. At Pureprofile, we believe you should be rewarded for your opinions. Our online survey platform is a place for you to share your thoughts in return for cash rewards. Participate in paid surveys that are personalised entirely to you. The more we get to know you, the more activities you’ll be matched to. Earn extra cash just for being who you are.
Kontaktoplysninger
263 Riley Street, 2010, Sydney, Australien
- https://www.pureprofile.com/contact-us/
- www.pureprofile.com
4,1
God
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Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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Unable to answer Surveys.…
There are always enough Surveys to answer, but unfortunately I am disqualified for most of them before I have answered any questions.
1. september 2026
Besvarelse fra Pureprofile
Thank you for your feedback.
We understand that being disqualified before you can complete a survey can be frustrating. Survey eligibility is determined by the research client's requirements, which can vary for each survey.
We appreciate your patience and encourage you to keep trying, as new survey opportunities with different eligibility criteria are added regularly.
I got money for providing my responses…
I got money for providing my responses to surveys
1. september 2026
Besvarelse fra Pureprofile
Thank you for your feedback! We're delighted to hear that you've been rewarded for sharing your opinions through our surveys. We truly appreciate your participation and support, and we hope you continue to enjoy earning rewards with Pureprofile.
Pure profile are a total disappointment.
Sorry I added a wrong email by mistake, I’ve corrected it.
Honestly I am not supposed to give this survey site any rating at all because they do not deserve any. I tried putting in my phone number for verification and after just two trial, they disabled me from re-trying. I have been contacting their customer service for the past two weeks now and they decided to stop responding to me after one response and made sure to not rectify the issue. I have sent numerous messages and they just act like I do not exist. Mind you I noticed that almost every review I see of them is very bad and I think they deliberately do this things. This is just the height of it and if they do not need respondents, why can’t they just say it.
I wouldn’t want to call them scam but at this point this is what they are. I am highly disappointed in pure profile to be sincere.
Update:
Sorry I added a wrong email by mistake, I’ve corrected it.
you can manually add if possible cause it’s exhausting at this point.
But i know I will still not get my problem fixed. To be sincere, just very disappointed.
Update:
Even after pure profile added my number to my account, I then tried again and then it’s still asking me to verify my number and then they do not send any code once again back to the square one….
At this point, I think it’s just a deliberate attempt to stress people out. They don’t prioritize respondents. What’s the point of all this???
Re-update:
I noticed that ever since then, I have been unable to do any survey since I made the complaint about my phone number verification issue. It has been a massive spree of screenout for no reason.
I noticed someone else has also complained about this previously.
Is this even supposed to happen? Simply because I made complaints over something that wasn’t my fault?
20. august 2026
Uopfordret anmeldelse
Besvarelse fra Pureprofile
Hi there,
Thanks for getting in touch.
We're sorry to hear about your experience.
Survey invitations are matched based on the information in your profile and the requirements set by our research clients, so unfortunately we can't guarantee qualification for every survey. We recommend keeping your profile up to date and logging in regularly, as new survey opportunities are added throughout the day.
We've also assigned your case as a priority and shared it with our team for further review. They'll investigate your concerns and get back to you as soon as possible.
Thank you for your patience and understanding.
This site and surveys have deteriorated…
This site and surveys have deteriorated over the last six months. Surveys keep freezing with errors.
9. oktober 2025
Besvarelse fra Pureprofile
Thank you for your feedback! We understand that being screened out or seeing frozen survey can be frustrating. We'll share your feedback with our team so we can improve the clarity of these messages and provide a better experience for our members.
In the meantime, if you continue to experience this issues, we recommend trying to access the survey using a different browser, as this can often help ensure a smoother survey experience.
Thank you for your continued support!
Besvarelse fra Pureprofile
Thank you for your feedback! We're glad to hear you're enjoying Pureprofile. We're sorry that some surveys haven't worked as expected. We'll share your feedback with our team as we continue working to improve the survey experience and reduce survey failures. We appreciate your support and hope you continue to enjoy our surveys.
JUSTIFY SCREENOUT
There are always a lot of surveys but I get screened out or "Browser issues" (don't know what that means) I think it should be clearer why the screenout.
When I qualify the rewards are good and the surveys are always interesting and relevant. Thank you
25. august 2026
Besvarelse fra Pureprofile
Thank you for your thoughtful feedback! We're glad to hear you're enjoying the survey topics and rewards. We understand that being screened out or seeing a "Browser issues" message can be frustrating. We'll share your feedback with our team so we can improve the clarity of these messages and provide a better experience for our members.
In the meantime, if you continue to experience browser-related issues, we recommend trying to access the survey using a different browser, as this can often help ensure a smoother survey experience.
Thank you for your continued support!
Pathetic AI DRIVEN BOT responses
Pathetic AI DRIVEN BOT responses. Note be inundated with up to 110 partner driven surveys you shouldn’t enter at all. They take you to outside partners of the pure profile site. ENTER AT YOUR OWN RISK. I am no longer getting proper surveys daily that don’t start with the letters L an P. They are brown and telling the company through SUPPORT and contact us site and all you get is BOT RESPONSE NO EMPATHY. Typical cap when you don’t eat to pay people for completing surveys every day just to earn a quid. Then it puts it back up every day saying Pickup where you left off. Not doing it again. Then after you report it broken and it deletes itself it comes back next day. Pathetic. Thanks for the anxiety
25. august 2026
Uopfordret anmeldelse
Besvarelse fra Pureprofile
Hi Michael,
Thank you for taking the time to share your concerns. We're sorry to hear about your experience and understand your frustration.
This has been highlighted to the relevant team, and our Tech Team is continuing to work on improvements to help provide a better user experience. In the meantime, we recommend skipping partner surveys if you continue to experience issues with them.
If you have already spent time completing a survey and were then screened out or removed, please feel free to contact us with the survey details so we can investigate and provide compensation where appropriate.
If you have any further concerns or questions, please don't hesitate to let us know.
I have been with you for over 20 years…
I have been with you for over 20 years I have always had any problems fixed quickly and efficiently.
25. august 2026
Besvarelse fra Pureprofile
Thank you so much for your incredible support over the past 20 years! We're truly grateful to have you as a valued Pureprofile member. It's wonderful to hear that our team has been able to resolve your issues quickly and efficiently whenever you've needed assistance. We look forward to continuing to provide you with a great experience for many more years to come.
I love doing surveys for Pureprofile
I love doing surveys for Pureprofile. I get frustrated when I get disqualified early.
25. august 2026
Besvarelse fra Pureprofile
Thank you so much for your feedback! We're delighted to hear that you enjoy completing surveys with Pureprofile. We understand that being disqualified from a survey can be frustrating, as each survey has specific eligibility criteria and quota requirements set by the research client. We appreciate your patience and thank you for continuing to be a valued member.
My email was answered promptly with a…
My email was answered promptly with a good explanation.
I will wait and see what the outcome is in up to 6 weeks.
24. august 2026
Besvarelse fra Pureprofile
Thank you so much for your kind feedback! We're pleased to hear that you received a prompt response and a clear explanation. We appreciate your patience while the process is completed, and we hope everything is resolved smoothly within the expected timeframe. If you need any further assistance, we're always here to help.
Not what it used to be anymore
When I first joined, like 8 years ago, the survey rewards were high, and everything was great, until recently, a few months ago, the surveys stopped coming. I email CS, which is an AI response and gives you a nonsense answer, and it doesn't address the matter of why I'm not getting any more surveys- I mean zero. I've been around for at least 7 years, and it completely offers no surveys, so I know there's something wrong with them in the background and shame when I email this to their CS but got a useless AI response,
Before, I would recommend ppl about it, but I won't anymore.
**I've emailed you as per your comments, ref: Your reference number is 699399.
Updates on 6/9/2026
Their CS has contacted me, and my accounts are now activated again. But what puzzles me is what made my account inactive at the beginning, and I wasn't notified before. Previous contact with their CS was just an AI reply, which resulted in me venting here in order to get to the bottom of it, which shouldn't have been the first place; they should have at least told me why my account was placed as limited before. So we don't have to go down this route.
29. august 2026
Uopfordret anmeldelse
Besvarelse fra Pureprofile
Hi David,
Thank you for sharing your feedback. We’re pleased to hear that our Customer Service team was able to assist and that your accounts have now been reactivated.
We apologise for the lack of clarity around the account limitation and understand your frustration. Your feedback is important to us and will be shared with the relevant team as we continue to improve our communication and support experience.
Thank you for your patience and for being a valued member of Pureprofile.
3 minute surveys really 20 minutes or more
Most of the short surveys say 3mins to complete, you are then redirected to sampliciio.us when finally after taking about 3 minutes to get to this page another page comes up from Surveyz and says survey will take about 20 minutes to complete. All for 60 Flybuys points! Basically nothing! This happens over and over with these low pointed surveys.
However, I should say that the higher pointed surveys are generally good and don’t get redirected and are as long as they say they are. Just frustrating all these little low pointed ones. Gripe over.
28. august 2026
Besvarelse fra Pureprofile
Hi Karen,
Thanks for taking the time to share your feedback. We understand how frustrating it can be when a survey initially shows a short completion time but redirects to a survey that takes considerably longer for the reward offered.
Partner surveys are hosted by third-party providers, so we have less direct control over their survey length and setup. If you’d prefer to avoid these, you can filter your feed by selecting “Surveys” to view Pureprofile Perks surveys only.
If you complete either a Pureprofile Perks or partner survey and don’t receive the expected reward, please reach out to our Customer Support team with the survey details. We’ll be happy to investigate and make sure you’re fairly compensated for the time and effort you’ve put in.
We appreciate you sharing this with us and are glad to hear you’ve generally had a better experience with our other surveys.
Besvarelse fra Pureprofile
Hi Michael,
Thank you for your kind feedback!
We’re glad to hear you were happy with the prompt assistance. Your feedback truly motivates us to keep improving and delivering the best survey-taking experience possible.
If you ever have any suggestions or questions, please don't hesitate to reach out.
Here's to many more enjoyable surveys and great rewards on our platform!
Suggestions…
It would be easier to avoid being screened out if my profile data could be used to select the best fit survey. I am 62 years old and are a retiree and get screened out due that very often. Can't your algo use that info to match me with surveys that accept my age and job status?
I really like to provide honest answers, but the above "discrimination" makes it hard to stick with the truth.
25. august 2026
Besvarelse fra Pureprofile
Hi there,
Thank you for taking the time to share your feedback and concerns.
We understand how frustrating it can be to be screened out based on factors such as age or employment status. We do use the information in your profile to help match you with relevant survey opportunities; however, each research project has its own specific eligibility criteria, so some screening is still expected.
We encourage you to continue providing honest and accurate responses, as this helps maintain the quality and integrity of our research.
We’ll also share your suggestion regarding improved survey matching with the relevant team for consideration. Thank you for your continued participation and valuable feedback.
Too many faulty surveys are linked from…
Too many faulty surveys are linked from your site. The PureSpectrum and Samplicio links are really terrible. I very rarely qualify, and they are poorly paid with odd amounts, like 73 cents. Many error pages usually end my qualification questions, and there are so many of them that I waste my time over and over again. STOP linking to other sites. Your own surveys are, have no errors and just work. Stick to what you do best - your own surveys. great, pay well
24. august 2026
Besvarelse fra Pureprofile
We’re sorry to hear about the repeated errors and the time you’ve spent attempting partner surveys without success. We understand how frustrating it can be when activities end unexpectedly or don’t provide a smooth experience. We appreciate your detailed feedback and will make sure your concerns about partner surveys are shared with the relevant team for review. Thanka for understanding.
Besvarelse fra Pureprofile
Hi there,
Thank you for sharing your positive experience with us.
We are delighted to hear that our team was able to assist you effectively.
Your satisfaction is our priority, and we are here to ensure that your experience with Pureprofile remains excellent. If you have any questions or need any help, please don't hesitate to contact us.
Here's to many more enjoyable surveys and great rewards on our platform!
Your quality has fallen dramatically…
Your quality has fallen dramatically over the last 3 months. I have twice been rejected AFTER completing the surveys - not confident building at all!!
Today's survey stated ''10 min'' to complete - however, even going quickly it took 20 mins - this is downright dishonest behaviour!
19. august 2026
Besvarelse fra Pureprofile
Hi there,
Thank you for sharing your feedback, and we're sorry to hear about your recent experience.
We understand how frustrating it is to be screened out after spending considerable time completing a survey, particularly when the actual completion time is significantly longer than advertised.
Some of the surveys available on Pureprofile are provided by our survey partners, and we have limited access to and control over their survey setup, screening criteria, and scripting. This can sometimes result in differences between the advertised and actual survey length, as well as screening occurring later in the survey.
If this happens again, please reach out to us with the survey details, including the survey ID and any relevant screenshots. We'll be happy to investigate the issue with the relevant team or partner and, where appropriate, compensate you for the time spent.
Some surveys ok with fair rewards but…
Some surveys ok with fair rewards but is getting worse now with finishing the survey and getting no rewards. A lot of surveys are offering very poor rewards for time spent, 60 Flybuy points for 20 minutes spent doing a survey , that is 30cents for 20mins work.
18. august 2026
Besvarelse fra Pureprofile
Hi Greg,
Thanks for taking the time to share your feedback. We understand how frustrating it can be to spend time completing a survey and not receive the expected reward, and we also appreciate your concerns about the rewards offered for some surveys.
If you’ve completed surveys where the incentive seemed too low for the time spent, or completed a survey but missed out on the reward, please reach out to our Support team with the survey details. We’ll be happy to review them and ensure you’re fairly compensated for the time and effort you’ve invested.
We’ve also shared your feedback regarding survey rewards with the relevant team for review. Thanks again for bringing this to our attention.
too many sites which give carte blanche…
too many sites which give carte blanche to sites to pry into my privacy
17. august 2026
Besvarelse fra Pureprofile
Hi Keith,
Thanks for taking the time to share your feedback. We understand that privacy is important, particularly when participating in surveys provided by different research partners.
We take the privacy and security of our members seriously. If you’ve come across a particular survey or experience that has caused concern, please reach out to our Customer Support team with the details so we can take a closer look and assist you further.
We appreciate your understanding.
Finally after many weeks I was able to…
Finally after many weeks I was able to verify so I'm hoping I can redeem a lot sooner next time !!
22. august 2026
Besvarelse fra Pureprofile
Hi Maragaret,
Thank you for your feedback.
We’re glad to hear that the issue has been resolved. We appreciate your patience and hope your future experience is smoother and more convenient.
If there’s anything else we can assist you with, or if you have further questions, please don’t hesitate to contact us.
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