Low pressure sales. The salesperson took the time to explain the various types and pros and cons of each set of pans. She asked what I liked to cook and let me decide which pans would work best while... Se mere
Lokation
Skift lokationUnit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP Kingston Upon Thames, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I needed an emergency replacement for a food processor. I received excellent, prompt and very attentive service from the assistant (I don't know his name). He led me to a suitable processor and explai... Se mere
Helpful sales assistant - still in training but you would not have known had she not said. Gentle upselling resulting in that upsell purchase. Polite and professional.
Virksomheden har svaret
One particular member of staff Daria! If she isn't the manager , she should be. Product knowledge and she understands cooking too. Brilliant customer attitude. I've had 40years plus in sales and she... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP, Kingston Upon Thames, Storbritannien
4,8
Fremragende
786 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra ProCook - Kingston
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The store staffs are very helpful and…
The store staffs are very helpful and great 👍 friendly 😊
7. marts 2026
Besvarelse fra ProCook - Kingston
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were helpful and friendly.
Great and quick experience.
First time for me to go to Pro Cook . Great staff , all clearly labelled and priced . Great selection 👌. Ill be back
1. marts 2026
Besvarelse fra ProCook - Kingston
We're so glad you had a great first experience! It's wonderful to hear you appreciated our clearly labeled selection and helpful staff. We look forward to your return!
Besvarelse fra ProCook - Kingston
We appreciate your positive feedback regarding our incredibly helpful staff and top-quality products; we are so happy you enjoyed them!
Good experience again
Clean environment, helpful chatty staff, directed me to items I needed. Quick easy transaction.
28. februar 2026
Besvarelse fra ProCook - Kingston
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you liked our clean environment and helpful staff.
The gentleman assistant was extremely…
The gentleman assistant was extremely helpful in finding what I was looking for.
24. februar 2026
Besvarelse fra ProCook - Kingston
We appreciate you taking the time to leave us this great review! We are so happy to hear that the assistant was extremely helpful in finding what you needed.
Excellent Customer Service
Shona and her colleagues were fantastic in catering to our needs. Shona explained the different products very clearly enabling us to make a quick decision on what was right for us.
15. februar 2026
Besvarelse fra ProCook - Kingston
We're so happy to hear that our team was fantastic in catering to your needs! We appreciate that their explanations helped you to quickly decide on the right products for you.
Nice showroom
Nice showroom
Good display of items with prices
The customer advisor was really helpful
17. februar 2026
Besvarelse fra ProCook - Kingston
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our showroom and helpful advisor.
Besvarelse fra ProCook - Kingston
We appreciate your positive feedback. We are so happy you found our product to be of really good quality.
Excellent helpful staff and a well laid…
Excellent helpful staff and a well laid out store with a superb range of high quality, well designed products.
15. februar 2026
Besvarelse fra ProCook - Kingston
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff excellent and helpful and liked our well-designed products.
Cafetiere purchase
Very nice shop ... great well priced products ... very helpful staff.
14. februar 2026
Besvarelse fra ProCook - Kingston
We appreciate you sharing your thoughts! We are so happy to hear that you liked our shop, products, and helpful staff.
Great service and a great product
11. februar 2026
Besvarelse fra ProCook - Kingston
We appreciate your positive feedback on our great product and service; we are so happy you are pleased!
Very helpful staff
Very helpful staff, and a wide range of very useful kitchen/ cooking things. I recommend.
9. februar 2026
Besvarelse fra ProCook - Kingston
We're happy to hear that our staff was helpful and that you found useful items. Thank you for your recommendation; we appreciate your feedback!
Cada vez que tengo oportunidad de…
Cada vez que tengo oportunidad de visitar Inglaterra, me llevo algún producto de ustedes. Me resultan sumamente confiables.
3. februar 2026
Staff that know their products
The lady in the shop was really helpful. Tried various knives but really pleased with the one she helped me choose.
7. februar 2026
Very pleasant shopping experience!
Store was clean and tidy with a huge range of products - so many shops fail on these simple basics these days.
Very helpful and knowledgable staff.
5. februar 2026
Very helpful staff
26. januar 2026
It was very pleasant shop to look at…
It was very pleasant shop to look at all the stock.
3. februar 2026
Besvarelse fra ProCook - Kingston
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed looking at our stock.
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