Low pressure sales. The salesperson took the time to explain the various types and pros and cons of each set of pans. She asked what I liked to cook and let me decide which pans would work best while... Se mere
Lokation
Skift lokationUnit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP Kingston Upon Thames, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I needed an emergency replacement for a food processor. I received excellent, prompt and very attentive service from the assistant (I don't know his name). He led me to a suitable processor and explai... Se mere
Helpful sales assistant - still in training but you would not have known had she not said. Gentle upselling resulting in that upsell purchase. Polite and professional.
Virksomheden har svaret
One particular member of staff Daria! If she isn't the manager , she should be. Product knowledge and she understands cooking too. Brilliant customer attitude. I've had 40years plus in sales and she... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP, Kingston Upon Thames, Storbritannien
4,8
Fremragende
783 anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Procook Kingston
Great display , merchandise and offers. The staff were welcoming and very helpful
14. august 2026
Excellent range and quality of…
Excellent range and quality of products. Reasonable prices. Good service.
13. august 2026
Excellent friendly service
8. august 2026
Great customer service
8. august 2026
As a chef i can be more happy with…
As a chef i can be more happy with products i bought
7. august 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
I bought a chef knife they told me that…
I bought a chef knife they told me that it is very good knife but i just use 2 day and all the sharpness is gone I have to use knife sharpener in just 2 days of buying knife isn't a joke
27. juli 2026
Besvarelse fra ProCook - Kingston
We're sorry to hear about the sharpness issue with your new chef knife. We appreciate you bringing this to our attention and will investigate this matter.
Besvarelse fra ProCook - Kingston
We appreciate your kind words about our helpful staff and that you are happy with your product. We're so glad you had a positive experience!
Helpful sales assistant
Helpful sales assistant - still in training but you would not have known had she not said. Gentle upselling resulting in that upsell purchase. Polite and professional.
6. august 2026
Besvarelse fra ProCook - Kingston
We're so pleased to hear you had such a positive experience with our sales assistant! It's wonderful that her professionalism and helpfulness shone through, and we appreciate you acknowledging her gentle approach to upselling.
Good product and helpful staff
5. august 2026
Staff are always very helpful and the…
Staff are always very helpful and the advice they give is always very welcome.
31. juli 2026
Besvarelse fra ProCook - Kingston
We're so glad to hear that our staff is always very helpful and that you appreciate the advice they provide! Thank you for your kind feedback.
Fabulous Store, great staff and product range
Lovely helpful staff and really wonderful range of beautifully designed products for the home 🙂
25. juli 2026
Besvarelse fra ProCook - Kingston
We're so happy you enjoyed our lovely staff and found our range of beautifully designed products for the home to be wonderful! Thank you for your kind words.
Friendly and helpful staff
The lady who served us was very helpful and knowledgeable and understood exactly what we were looking for.
1. august 2026
Very good service
I needed an emergency replacement for a food processor. I received excellent, prompt and very attentive service from the assistant (I don't know his name). He led me to a suitable processor and explained its components and checked its functions on-line in front of me. He then made sure that it was properly packed in a suitable manner for me to carry on the bus. I was very impressed with him. It is actually a nice food processor as well.
20. juli 2026
Great customer service.
The staff in ProCook Kingston were knowledgable and very helpful. The products are goods quality and reasonably priced.
27. juli 2026
The quality of customer care was…
The quality of customer care was exceptional, thank you
26. juli 2026
Polite staff, well laid out
The young man who served me was very polite and helpful while respecting my personal space.
26. juli 2026
Great knowledge & advice from the lady…
Great knowledge & advice from the lady that served us in the Kingston store. Thank you
16. juli 2026
Low pressure sales
Low pressure sales. The salesperson took the time to explain the various types and pros and cons of each set of pans. She asked what I liked to cook and let me decide which pans would work best while answering the questions I had and did not try to upsell me - greatly appreciated her time and advice and I’m looking forward to cooking with these new pans.
15. juli 2026
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