Booked rental was told 30 mins before flat tyre and had to wait till later ,then no contact then onwards all our calls ignored.super bad as could of rented elsewhere that day which did later went with... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have used Practical in Sittingbourne, Kent, twice this year. Great vans, well priced and the guys in there are brilliant. I highly recommend them. Fast, friendly and professional service.
Virksomheden har svaret
I hired a van at Practical Van Hire, Farnham Road. the service and customer service was excellent. I would highly recommend and I also will be using them again.
Virksomheden har svaret
I was very impressed with the Chippenham Branch - especially Sarah who looked for solutions (unlike other well-know rental companies who looked for problems). The car I hired for my son from Japan wa... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Practical Car Hire and Van Rental UK is one of the largest franchised vehicle rental companies in the United Kingdom with over 160 locations situated throughout the UK and Ireland. We offer great customer service and have a wide range of vehicles to suit every requirement.
Kontaktoplysninger
21-23 Little Broom Street, B12 0EU, Birmingham, Storbritannien
- 0121 7728599
- feedback@practical.co.uk
- www.practical.co.uk
3,9
God
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 80 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I use Cramlington branch
I use Cramlington branch
Friendly staff , nothing is an issue , clean vans
Would never use anyone else now
First class
26. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Practical Car and Van Rental Ltd
Good afternoon Stephen,
Thank you so much for taking the time to leave Practical Cramlington such great feedback. We will ensure your kind words are passed on.
Have a wonderful day.
Kind regards,
Practical Car & Van Rental
Great service.
I have been dealing with the Stockton branch of Practical Car Hire for a few years now and have always found them to be very efficient and professional, the cars are always clean and tidy and I just can't fault the service.
Rachel and Bailey are extremely friendly and helpful, as I have already said I just can’t fault the service. Thank you for your great service.
29. maj 2025
Uopfordret anmeldelse
Besvarelse fra Practical Car and Van Rental Ltd
Good morning Edmund,
Thank you so much for your feedback. We are delighted to hear that you are a regular customer of Practical Stockton - we will be sure to pass your comments on.
Have a lovely day.
Kind regards,
Practical Car & Van Rental
Hired an SUV Washington branch.
Hired an SUV from the Washington branch. Price was very competitive, vehicle was spot in and received excellent customer service. All very good.
5. juni 2025
Uopfordret anmeldelse
Besvarelse fra Practical Car and Van Rental Ltd
Good afternoon Kevin,
Thank you so much for taking the time to leave such lovely feedback regarding Practical Washington.
We do hope that we will have the opportunity to welcome you as a Practical customer again in the future.
Kind regards,
Practical Car & Van Rental
Fantastic service provided - Cramlington Branch
Fantastic service provided! Great prices and incredible customer service! Highly recommended for car and van rental! Thanks!
11. juni 2025
Uopfordret anmeldelse
Besvarelse fra Practical Car and Van Rental Ltd
Good morning Mark,
Thank you so much for taking the time to leave Practical Cramlington branch such lovely feedback.
Have a wonderful day.
Kind regards,
Practical Car & Van Rental
Excellent Service from Practical…
Excellent Service from Practical Cramlington, been hiring from them for business for > 3 years. Ronnie is very helpful/supportive in meeting my business needs. Often we have last minute requirements for either new hires or extensions to a current hires, which can be challenging at times but Ronnie has been able to support. Clear upfront pricing and timely invoicing.
11. juni 2025
Uopfordret anmeldelse
Besvarelse fra Practical Car and Van Rental Ltd
Good afternoon Graham,
Thank you so much for your kind feedback regarding Practical Cramlington.
We do hope that we will have the opportunity to welcome you as a Practical customer again in the near future.
Kind regards,
Practical Car & Van Rental
Just had a car from the washington…
Just had a car from the Washington branch,and would recommend these people anytime.Very helpful,and professional from start to finish.First time I have needed a hire car,and Cath made the process so easy.also thanks to John for his help.
11. juni 2025
Uopfordret anmeldelse
Besvarelse fra Practical Car and Van Rental Ltd
Good afternoon Peter,
Thank you so much for taking the time to share your feedback regarding Practical Washington.
Kind regards,
Practical Car & Van Rental
Daughter moving house
Daughter moving house, as usual solicitors gave us very little notice but Ronnie at Cramlington branch not only managed to get me a LWB van but one with a tail lift, made the move so much easier. Fantastic service from the lads at Cramlington !!!
6. juni 2025
Uopfordret anmeldelse
Besvarelse fra Practical Car and Van Rental Ltd
Good afternoon Steve,
Thank you for taking the time to leave such lovely feedback! We will ensure that this is forwarded on to Practical Cramlington.
Kind regards,
Practical Car & Van Rental
Quick and no fuss
One of our Cramlington Car Parts delivery vans broke down and we needed one quickly, Ronny at Cramlington got us sorted really quickly with no fuss. Can't fault him and will always recommend Practical Cramlington to others.
21. maj 2025
Uopfordret anmeldelse
Besvarelse fra Practical Car and Van Rental Ltd
Good afternoon Danny,
Thank you so much for taking the time to leave feedback for Practical Cramlington.
We do hope that we will have the opportunity to welcome you as a Practical Customer again in the future.
Kind regards,
Practical Car & Van Rental
Very friendly and helpful service
Very friendly and helpful service from the Cramlington branch easy and hassle free pick up, would definitely use again for personal and business use
4. juni 2025
Uopfordret anmeldelse
Besvarelse fra Practical Car and Van Rental Ltd
Good afternoon Anna,
Thank you so much for taking the time to leave feedback for Practical Cramlington, we will ensure this is passed on.
Kind regards,
Practical Car & Van Rental
Always great
I would definitely share my experience on this platform, I visited stockton branch and Racheal was one great person to deal with she can welcome you will always make this rental process so easy and affordable that one cannot go anywhere else. Racheal can easily understand your demand and budget and make a best plan for your road trip. Highly recommend 100 times.... or more
2. juni 2025
Uopfordret anmeldelse
Besvarelse fra Practical Car and Van Rental Ltd
Good morning Ahsan,
Thank you so much for taking the time to leave such lovely feedback for Practical Stockton.
We do hope that we will be able to welcome you as a Practical customer again in the near future.
Kind regards,
Practical Car & Van Rental
Washington Branch
If I need a hire van, these are the guys! Always friendly and very good value!!
I hire loads of vans every year and I haven't had any issues with one van.
Mark@Cube Exhibitions Ltd.
31. maj 2025
Uopfordret anmeldelse
Besvarelse fra Practical Car and Van Rental Ltd
Good morning Mark,
Thank you so much for taking the time to leave such great feedback, we really do appreciate it! May we kindly ask that you could edit your review to include the Practical location you hire from - this way the correct team will receive your feedback.
Have a wonderful day.
Kind regards,
Practical Car & Van Rental
Hiring a car from Practical
Renting a vehicle from Practical I thought was going to be a pain, I went down to my local branch in Stockton-on-Tees, spoke with Rachel who is really helpful and well mannered. I was out of there in the time she said it would take with a car that I really liked.
I wouldn't use any other car hire company now, thanks Rachel.
4. juni 2025
Uopfordret anmeldelse
Besvarelse fra Practical Car and Van Rental Ltd
Good morning Dave,
Thank you so much for leaving such a lovely review, we are delighted to hear of your experience and will pass your kind words on to Rachel.
Have a wonderful day.
Kind regards,
Practical Car & Van Rental
Practical rental Cramlington go the…
Practical rental Cramlington go the extra mile than any other rental company I have ever used Ronnie always goes out of his way to help me and my removals company out any time I need extra vans Ronnie does his work and always delivers to a very high standard cars vans are always immaculate inside and out I would never go to any other place great prices for hire and the very best of communication can't recommend Cramlington Practical car and van hire enough and thanks to Ronnie for the 5 star service as usual
6. juni 2025
Uopfordret anmeldelse
Besvarelse fra Practical Car and Van Rental Ltd
Good morning Kevin,
Thank you so much for the wonderful feedback regarding Practical Cramlington. We are delighted to hear of your experiences and that you keep coming back as a Practical Customer.
We will ensure this is all passed on to the branch!
Kind regards,
Practical Car & Van Rental
AB&C Solutions have hired vans from Washington Practical over a number of years, they are very accommodating and always professional and efficient. We would highly recommend them to anyone.
Washington Practical always professional and accommodating whenever we need to hire vans
5. juni 2025
Uopfordret anmeldelse
Besvarelse fra Practical Car and Van Rental Ltd
Good morning Julia,
We are delighted to hear that AB&C Solutions are regular customers of Practical Washington. We will be sure to pass your kind feedback on.
Have a lovely day.
Kind regards,
Practical Car & Van Rental
Excellent customer service
The whole team was amazing. We had excellent customer service, Nothing was too much trouble. We will use them again
15. maj 2025
Uopfordret anmeldelse
Besvarelse fra Practical Car and Van Rental Ltd
Good morning Pamela,
Thank you so much for taking the time to leave us feedback, we are delighted to hear that all went well.
To ensure that the correct team receives your feedback, may we kindly ask that you could edit your review to include the Practical location in which you hired from.
Have a wonderful day.
Kind regards,
Practical Car & Van Rental
Renting from Practical Cramlington was…
Renting from Practical Cramlington was dead easy and honestly a pleasure. The manager, Ronnie, is an absolute gem – super helpful, welcoming, and goes above and beyond to find the perfect vehicle for your needs. He made the whole process smooth and stress-free, and I felt genuinely valued as a customer. If you’re looking to rent a vehicle, I can’t recommend Practical Cramlington enough!
30. maj 2025
Uopfordret anmeldelse
Besvarelse fra Practical Car and Van Rental Ltd
Good morning Kenneth,
Thank you so much for your wonderful review of Practical Cramlington! We will be sure that Ronnie receives this feedback directly.
Have a wonderful day today.
Kind regards,
Practical Car & Van Rental
Always the Best
Great customer service so helpful, great vans and great prices, all in all absolutely spot on from Ashton u lyne
3. juni 2025
Uopfordret anmeldelse
Besvarelse fra Practical Car and Van Rental Ltd
Good morning,
Thank you so much for taking the time to leave us feedback, we are delighted to hear that all went well.
To ensure that the correct team receives your feedback, may we kindly ask that you could edit your review to include the Practical location in which you hired from.
Have a wonderful day.
Kind regards,
Practical Car & Van Rental
Redcar Practical Branch
I have hired vans and cars from Redcar Practical for a number of years. There is a wide number of vehicle options. The service is always professional and accommodating. The staff are all lovely and very efficient. The vehicles are in excellent condition and reliable. I would highly recommend Redcar Practical to anyone.
4. juni 2025
Uopfordret anmeldelse
Besvarelse fra Practical Car and Van Rental Ltd
Good morning Nicole,
Thank you so much for your kind review of Practical Redcar and your support to the branch over the years.
We will be sure to pass your feedback on to their team.
Kind regards,
Practical Car & Van Rental
Very heprictlpfully and proffesionel could…
Very helpfully and proffesionel could not do enought for you and very friendley would deffo recomend washington branch to my family & friends
4. juni 2025
Uopfordret anmeldelse
Besvarelse fra Practical Car and Van Rental Ltd
Good morning John,
Thank you so much for taking the time to leave feedback for the team at Practical Washington. We are delighted to hear of your experience.
Have a wonderful day.
Kind regards,
Practical Car & Van Rental
mini bus hire
i just thought from the first phone call to returning the mini bus, that it was simple and easy.
(and cheaper than the others !!!)
vehicle was modern, clean, and went well.
4. juni 2025
Uopfordret anmeldelse
Besvarelse fra Practical Car and Van Rental Ltd
Good morning,
Thank you so much for taking the time to leave us feedback, we are delighted to hear that all went well.
To ensure that the correct team receives your feedback, may we kindly ask that you could edit your review to include the Practical location in which you hired from.
Have a wonderful day.
Kind regards,
Practical Car & Van Rental
Dette er Trustpilot
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