The flowers were a gift - and declared beautiful. Much appreciated by my friend. She said she had not seen such a fresh bunch before that had travelled… !
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Se, hvad kunderne siger
My friend loved her bouquet- she said it was the most beautiful bunch or flowers she’d ever seen & they smelled amazing too!
Virksomheden har svaret
The customer service was excellent. Loved the Celosia. Dahlias were beautiful but really suffered in transit. One was broken, many were bruised and dropped petals the day / day after receipt. Glad I h... Se mere
I've been sending flowers with Petalon since 2020 -- some as gifts, some for myself -- and they've always brought heaps of joy and were delivered on time. Yes, it did happen a couple of times that the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Petalon is a flower delivery business based in Cornwall, UK. We provide our customers with stunning bouquets and selection boxes filled with exceptional quality flowers grown, when possible, on our regenerative farm in Cornwall and delivered to you by post the next day. As Europe's first B-Corp florist, our community trusts us for our planet-first approach and authentic personal touch that continues to set the standard for flower delivery.
Kontaktoplysninger
Storbritannien
- www.petalon.co.uk
4,4
Fremragende
104 anmeldelser
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Don’t shop here
Don’t shop here. Instagram photos are gorgeous but the actual product is sincerely lacklustre. Advertised bouquet size on the website is so much bigger and beautiful than what you actually receive: near-dead, battered flowers.
16. december 2023
Uopfordret anmeldelse
Besvarelse fra Petalon
Hello there, I'm so sorry this was your experience with Petalon, it's certainly not what we aim for and we always want the opportunity to put it right. We encourage you to contact customer service on hello@petalon.co.uk and someone in the team will be happy to turn this experience around for you. Team Petalon
Absolutely beautiful flowers
Absolutely beautiful flowers. You can really tell they're consciously and thoughtfully grown. Petalon have an absolutely stunning selection of blooms that you just don't get with the likes of other generic florists. Plus, the price and size of their 'regular' bouquet is amazing. Delivery was swift! I will definitely be buying from Petalon again in the future. A very happy customer.
28. november 2023
Uopfordret anmeldelse
Besvarelse fra Petalon
Thank you so much for your kind words Elizabeth! We're so happy to hear this! Team Petalon
A previously good company, but no longer
I have used them many times previously last year, and I don't know what has happened but it's all gone a bit South. I had bouquets from my sister sent in Feb and they and the replacement were terrible, they looked old and dying.
Having not learnt my lesson I ordered flowers for my friends birthday to be delivered today, they are now being delivered tomorrow... Despite me ordering them on time. Not sure what the point of a flower delivery service is if you don't get good quality flowers nor on the day you need them. Unfortunately will not be using them again
22. marts 2023
Uopfordret anmeldelse
Besvarelse fra Petalon
We're so sorry your last few experiences have been disappointing. If you'd like to drop us an email at hello@petalon.co.uk we'd love one last chance as putting this right for you!
Very poor quality of flowers and poor customer service
I ordered the pastel pink mother's day bouquet of flowers approx 3wk before mother's day. I paid extra for the large bouquet so it came to a total of over £60. To say my mother and I were disappointed is a huge understatement. The bouquet was half of the advertised size and the flowers were yellow and green, nothing like the pastel pink bouquet I was promised when I ordered. The flowers also looked dry, wilted and very small. I can see from social media that many other people have had the same complaints. I contacted Petalon and sent them photos - they agreed that what I received wasnt what was promised and that was due to "supply issues". Very disappointing. Will not be using Petalon again.
19. marts 2023
Uopfordret anmeldelse
Besvarelse fra Petalon
We're so sorry to hear of this disappointing experience. If you'd like to drop us an email at hello@petalon.co.uk we'd love to put this right for you!
Under whelmed & disappointed
I ordered Mother’s Day flowers for my mum in Dorset. She was very under whelmed to put it politely. The delivery service from DPD was good. The flowers however were very dry and many appeared dead. They perked up a little after being put in water in a vase. The one and only peony was dropped over o the second day and some of the chrysanthemums where broken. For the cost of these flowers this is not good enough. I will not be ordering again & cannot recommend to friends or family. I looked at the the flowers myself on day three and I was very disappointed and felt like many on the stems looked like weeds or weedy. No option to give No stars for my opinion otherwise I would have given a no star review.
17. marts 2023
Uopfordret anmeldelse
Besvarelse fra Petalon
We're so sorry for this disappointing experience, it's absolutely not what Petalon is about. If you'd like to drop us an email at hello@petalon.co.uk we'd love another chance at putting this right for you!
Natural Beauty
Received one of your bouquets for my Birthday, absolutely stunning, thank you!
Clever packaging and thought to their safe arrival.
Artistic arrangement and quality of flowers very impressive, made my birthday!
I have recommended with pleasure!
19. juni 2022
Uopfordret anmeldelse
Besvarelse fra Petalon
Thank you so much, Tania! Your recommendation is so gratefully received!
I've ordered over 35 bouquets and never got disappointed
I'm a Petalon client for over a year with 3-4 deliveries every months. They always have great flowers with last long. The best thing is that your bouquet will look exactly like on the picture!
30. marts 2022
Uopfordret anmeldelse
Besvarelse fra Petalon
Thank you Pauline, this is wonderful to hear! We appreciate your loyalty to us. Team Petalon
Lovely flowers
Lovely flowers, last for two weeks - I was very happy with the bouquet I received. Two options every week - hard to choose!
11. marts 2022
Uopfordret anmeldelse
Besvarelse fra Petalon
Thank you so much!
I love my flowers each month
I love my flowers each month, they are the best surprise. They are so beautiful and make me very happy. I keep saying to my husband that this is the best present I have ever had and can I have them next year too. I think the packaging is great and I love how eco friendly you are
10. marts 2022
Uopfordret anmeldelse
Besvarelse fra Petalon
Hi Julia, this is music to our ears, thank you so much!
shocking flowers from this company
shocking flowers from this company. My daughter ordered flowers for me in December, they arrived half dead and only lasted a day. I took a photo and sent it to the company who gave me a discount for another order. I ordered flowers for my daughter’s birthday, to arrive on 19th February - her birthday - ordered months ago, on 19th Feb I receive an email stating it will be delivered on 20th February. this is totally unacceptable. Will never use this company again.
19. februar 2022
Uopfordret anmeldelse
Besvarelse fra Petalon
We're so sorry your last few experiences have been disappointing. If you'd like to drop us an email at hello@petalon.co.uk we'd love one last chance as putting this right for you!
I never leave reviews.
I never leave reviews.
Amazing presentation.
They even come with water.
Lovely wrapping.
Great flowers and delivery.
They will be my go-to for flowers now.
They went down so well!!
29 y/o male.
4. februar 2022
Uopfordret anmeldelse
Besvarelse fra Petalon
Well thank you so much for taking the time to leave this one Alex, it means so much!
The most wonderful find!
Found out about Petalon when the most beautiful bouquet arrived from my Boss. Utterly glorious flowers, beautiful reusable/recyclable packaging. So I have used them ever since - my mum loves them too - service is always spot on, and I love the ethos and backstory. Only difficulty is choosing between the two weekly bouquet selections....they are always both absolutely beautiful and so unusual.
29. marts 2021
Uopfordret anmeldelse
Besvarelse fra Petalon
Thank you so much Jackie, what a wonderful review!
Wonderful florist
Wonderful florist - with just the most gorgeous and unique bouquet. They come with decomposable packaging and gel, not water hydration.
I LOVED THE FLOWERS, and so did my sister.
15. februar 2021
Uopfordret anmeldelse
Besvarelse fra Petalon
Thank you so much for the lovely review, we're so pleased to hear our flowers were enjoyed.
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