The flowers were a gift - and declared beautiful. Much appreciated by my friend. She said she had not seen such a fresh bunch before that had travelled… !
Virksomheden har svaret
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Se, hvad kunderne siger
My friend loved her bouquet- she said it was the most beautiful bunch or flowers she’d ever seen & they smelled amazing too!
Virksomheden har svaret
The customer service was excellent. Loved the Celosia. Dahlias were beautiful but really suffered in transit. One was broken, many were bruised and dropped petals the day / day after receipt. Glad I h... Se mere
I've been sending flowers with Petalon since 2020 -- some as gifts, some for myself -- and they've always brought heaps of joy and were delivered on time. Yes, it did happen a couple of times that the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Petalon is a flower delivery business based in Cornwall, UK. We provide our customers with stunning bouquets and selection boxes filled with exceptional quality flowers grown, when possible, on our regenerative farm in Cornwall and delivered to you by post the next day. As Europe's first B-Corp florist, our community trusts us for our planet-first approach and authentic personal touch that continues to set the standard for flower delivery.
Kontaktoplysninger
Storbritannien
- www.petalon.co.uk
4,4
Fremragende
104 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This company delivered my friend's…
This company delivered my friend's flowers the next day; they were absolutely stunning, a beautiful bouquet of blooms encased in hessian. Absolutely delighted with both product and service.
21. juni 2025
Besvarelse fra Petalon
Thank you so much for taking the time to leave us a lovely review. We're so pleased that you were happy with your friend's flowers. Team Petalon
Ive had several bouquets and a mixed…
Ive had several bouquets and a mixed handful of 100% Cornish flowers recently. All beautiful. Dozens of delicate English summer flowers with some lovely foliage too. Some of the stems have lasted over a week and looked pretty in little pots dotted about.
18. juni 2025
Besvarelse fra Petalon
Thank you so much! We're so pleased to hear you've enjoyed your Petalon flowers and appreciate you taking the time to let us know :)
Worst delivery flowers
This is the second time I have been sent these as a gift. They are awful and arrived so dried out. I can’t understand the good reviews.
24. juni 2025
Uopfordret anmeldelse
Besvarelse fra Petalon
Hi Steph, we're so sorry to hear that you were disappointed with your recent deliveries, that certainly isn't the experience we hope the recipients of our flowers have. If you could email us at hello@petalon.co.uk, we'd love to put this right for you. Team Petalon
Love it!
I love the whole concept - uk grown flowers and they are always well received and beautiful!
Efficiently delivered.
20. maj 2025
Besvarelse fra Petalon
We're so pleased you hear you've enjoyed your Petalon experience Chloe, thanks so much !
Always impressed
We're always impressed with the flowers and how long they last. And good to know they're mostly grown in Cornwall and it's a not for profit company.
20. maj 2025
Besvarelse fra Petalon
Thanks a lot for the lovely review, Ed, we really appreciate it. Great to hear that you've enjoyed your flowers. Team Petalon
Absolutely stunning…
The flowers were beautifully packaged in sustainable packaging and the mixture is absolutely delightful. So unusual and like having a spring meadow in my kitchen. So far they’ve lasted over a week and still look as fresh as the day they arrived. And they are organically grown and everything about the company seems ethical
27. maj 2025
Uopfordret anmeldelse
Besvarelse fra Petalon
What a lovely review to read, thank you so much Marion! Team Petalon
Besvarelse fra Petalon
Hi Kurt, we're very sorry to hear that you were disappointed with your flowers. We'd love to put this right for you. If you could email us at hello@petalon.co.uk we'd be very happy to help.
Hard recommend!
Have sent a lot of friends flowers via Petalon and they have all been beautiful and delivered as expected. Great business!
16. maj 2025
Besvarelse fra Petalon
Thank you so much for recommending us Anna, as a small business your review means a lot! Team Petalon
Great customer service and beautiful flowers
I received some flowers for Mother’s Day and sadly some were broken and squashed. However I appreciate this is a busy time for florists and this can happen. When I contacted Petalon to let them know, they immediately sent out a replacement box. The field flowers they sent ultimately were beautiful and in great condition. Many thanks. Great customer service. Would use again and definitely recommend!
30. marts 2025
Uopfordret anmeldelse
Besvarelse fra Petalon
Thank you so much for the lovely review and for being so understanding, Heide. We're so sorry again that your initial order didn't arrive in good condition, but we're really pleased to hear that you enjoyed your replacement flowers!
AVOID !
AVOID !! Really bad and disappointing. My boyfriend sent me flowers a few months ago from them and they looked nice. Now the second time for Valentines it’s literally half the size even though he ordered the same size. Disappointed and not accurate when you see what’s advertised in their website- we won’t order again.
14. februar 2025
Uopfordret anmeldelse
Besvarelse fra Petalon
Hi Marie-Louise. Firstly, we want to apologise that this is the experience you had on Valentines Day - disappointment is certainly not the feeling we aim for! We encourage you to contact our customer service team with the order number via hello@petalon.co.uk so that they may resolve your experience into the positive one it should have been. Just to note, we haven't ever changed the size of our bouquets so best to clarify with customer service everything was as it should have been. Hopefully we can get this sorted. Sincerely, Petalon.
Easily the most impressive flower…
Easily the most impressive flower delivery service in the UK when creative and ethics are required. I’ve received multiple deliveries via a subscription service and each one is a delight.
14. februar 2025
Uopfordret anmeldelse
Besvarelse fra Petalon
We're feeling very positive about this response, it goes a long way, thank you.
Impressed!
I am so impressed! The flowers were absolutely stunning and the team were so helpful and accommodating as I had to send to an unusual address.
The flowers lasted for ages and are somehow even more beautiful than they are on the website.
29. november 2024
Uopfordret anmeldelse
Besvarelse fra Petalon
That's so great to hear, David! We're so happy you've had such a great experience ordering from us.
A loyal client since 2020
I've been sending flowers with Petalon since 2020 -- some as gifts, some for myself -- and they've always brought heaps of joy and were delivered on time. Yes, it did happen a couple of times that the stem of a bigger flower was broken (we're talking about the span of 4 years!), but the rest of the bouquet would still be gorgeous and lasted a long time if the water was changed regularly. Love their ethos and their aesthetic -- a loyal client over here!
28. november 2024
Uopfordret anmeldelse
Besvarelse fra Petalon
Thanks Kat, that's so great to hear. Sometimes things happen in transit that are out of our control but don't hesitate to get in contact with customer service via hello@petalon.co.uk should things like this happen again. We want you to feel appreciated for many years to come!
whenever I send flowers I use Petalon…
whenever I send flowers I use Petalon and every time, they are rapturously received.
I love their values and how they grow their own but it's the ease of ordering and the quality of the bouquets that keeps me coming back
5. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Petalon
Thank you - we aim to make the sender's look like they have really gone the extra mile Ben and we're so glad you are having fun ordering from us. Take care. Petalon.
Beautiful and ethical flowers
Beautiful and ethical flowers which I recently purchased for my wife. Arrived in immaculate condition within the specified timeframe. Will definitely be using them again.
1. november 2024
Uopfordret anmeldelse
Besvarelse fra Petalon
Thank you for leaving such a positive review, Josh!
Stunning flowers, happy wife
My missus loved the flowers I got for her! It was super easy to order online and thankfully the beautiful bouquet more than lived up to expectations (she has been following petalon on instagram for ages). Delivery was swift to & I will definitely be buying from Petalon again
26. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Petalon
We love that we can give you this type of experience buying from us Robbie. Thank you for ordering from us and look forward to giving you that feeling again.
My daughter likes to order from this…
My daughter likes to order from this company due to their ‘ethical’ stance, so sent me some flowers for Mother’s Day - they arrived in very poor condition, so I provided feedback and received a voucher code to order again. Just used the voucher code and received another bouquet, which were not much better. In my opinion, the flowers are being picked when they are going over, so are in compost heap ready condition when they arrive. I was offered a code for a 50% discount on more flowers, as apparently, that’s all they are able to offer as a small business!
Based on my experience, order your flowers elsewhere.
31. august 2024
Uopfordret anmeldelse
Besvarelse fra Petalon
That's really disappointing to hear, Aileen and we apologise we didn't meet your expectation of us. We are a very small business but if there's anything we can do to turn this around please let us know via hello@petalon.co.uk
Beautiful flowers each month
Highly recommend I was given a monthly flower subscription as a gift and each month the flowers arrive beautifully packaged and a delight on the eye. Moreover in comparison to better known flower subscription suppliers Petalon flowers last for weeks.
27. april 2024
Uopfordret anmeldelse
Absolutely beautiful flowers
Absolutely beautiful flowers, full of scent and packed so well. Really lovely ethos about sustainability as well. Highly recommend.
28. marts 2024
Uopfordret anmeldelse
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