The flowers were a gift - and declared beautiful. Much appreciated by my friend. She said she had not seen such a fresh bunch before that had travelled… !
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Se, hvad kunderne siger
My friend loved her bouquet- she said it was the most beautiful bunch or flowers she’d ever seen & they smelled amazing too!
Virksomheden har svaret
The customer service was excellent. Loved the Celosia. Dahlias were beautiful but really suffered in transit. One was broken, many were bruised and dropped petals the day / day after receipt. Glad I h... Se mere
I've been sending flowers with Petalon since 2020 -- some as gifts, some for myself -- and they've always brought heaps of joy and were delivered on time. Yes, it did happen a couple of times that the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Petalon is a flower delivery business based in Cornwall, UK. We provide our customers with stunning bouquets and selection boxes filled with exceptional quality flowers grown, when possible, on our regenerative farm in Cornwall and delivered to you by post the next day. As Europe's first B-Corp florist, our community trusts us for our planet-first approach and authentic personal touch that continues to set the standard for flower delivery.
Kontaktoplysninger
Storbritannien
- www.petalon.co.uk
4,4
Fremragende
104 anmeldelser
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Sådan bruger denne virksomhed Trustpilot
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Flowers arrived on time and looked good.
19. december 2025
Besvarelse fra Petalon
We're really pleased to hear that you were happy with your flowers! Thanks a lot for taking the time to leave us a review. Team Petalon
Beautifully arranged, healthy, long-lasting blooms.
I’ve used Petalon for years and genuinely love both their flowers and their ethos. Every bouquet arrives on time, beautifully arranged, and full of healthy, long-lasting blooms.
19. december 2025
Besvarelse fra Petalon
Thank you so much for the lovely review, Lotte. We're thrilled to hear this! Team Petalon x
I bought this as a gift and it arrived…
I bought this as a gift and it arrived in good time and I was told was lovely, so I'm happy.
19. december 2025
Besvarelse fra Petalon
Thank you so much for your review Rosalind!
A very positive first experience
I only had one experience with Petalon but it was a very pleasing one. I ordered a bouquet of dried Lunaria at what I thought was a very reasonable price (having checked other suppliers Petalon's price was a fraction of the price with an abundance of stems). The bouquet was delivered in a hessian wrap and the stems are stunning. I am very happy with the service, delivery and quality of product. So happy that I signed up for their monthly bouquet subscription service. I am also delighted to support their sustainability ethos and practices.
29. december 2025
Uopfordret anmeldelse
Besvarelse fra Petalon
Hi Steph, thank you so much for this lovely review, we're so pleased to hear your experience with us was a good one! We hope to see you again soon!
The best gift!
As always, these flowers and additional gifts from Petalon went down so brilliantly for a friend who needed a pick me up. The best gift I could give! Thank you Petalon x
19. november 2025
Besvarelse fra Petalon
Thank you so much Hannah, that's wonderful news!
Brilliant service and the best flowers
Brilliant service and the best flowers! So unique and beautiful!
19. november 2025
Besvarelse fra Petalon
Thank you so much Daniel, we're so thrilled to hear that and hope you'll use us again soon!
The flowers were delivered exactly as…
The flowers were delivered exactly as and when requested as a gift and the recipient was delighted with them - she sent a photograph a couple of days after receipt and they looked really lovely. Thank you Petalon
18. november 2025
Besvarelse fra Petalon
Hi Alison, thank you so much for taking the time to let us know, it's a pleasure to read! We're so pleased to hear your experience with Petalon was exactly as you'd hoped.
All well with the flowers
All well with the flowers - apart from the recipient not getting a ring or a knock on the door when the flowers were delivered! As they were a surprise I had not contacted the person to expect them - luckily a neighbour came round and found them before they had a night on the doorstep?!
18. november 2025
Besvarelse fra Petalon
Hi Judith, we're so pleased to hear the flowers were well received but we're sorry DPD didn't knock on the door, we'll feed this back to them.
Very high-quality flowers
I love arranging flowers to celebrate the seasons, and Petalon always offers everything I need. Their locally grown Cornish bouquets, and especially their poppies and cosmos, are my favourites. The flowers are always carefully wrapped, with a watered cotton pad protecting the stems, and the box is sturdy and secure.
I do hope they offer more loose-flower options in the future instead of mostly bouquets, as some customers (like me!) enjoy arranging the stems in their own vases.
29. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Petalon
Thank you ever so much for your lovely review, we really appreciate it. It's great to hear that you've enjoyed our flowers! You may be interested in our wholesale offering which can be found on our website. Team Petalon
The most beautiful bouquet
The most beautiful bouquet! I was slightly sceptical as it’s November and all the flowers are grown in the UK and it’s my first time buying from them but wow! I sent a bunch to my friend as she’s just got engaged and they are stunning! Like one of the most beautiful postal delivery bouquets I’ve ever seen! Enough to make me write a review haha! Will be shopping again! Well done Petalon team!
18. november 2025
Uopfordret anmeldelse
Besvarelse fra Petalon
Hi Ciara, thank you so much! We're so pleased to hear you loved the flowers. For full transparency I just wanted to let you know that although we do still have some flowers coming out of our fields in Cornwall in November, this bouquet would have also used imported flowers. We grow a large portion of our own flowers in the months that we can here in Cornwall (March-Nov), but we also import from abroad outside of that season so that we can maintain a year-round product for our customers and year-round work for our staff, as well as a best-in-class product. Despite this, as a business we are in fact enormously carbon negative anyway. We have planted 6000 trees on our farm, as well as our extensive composting program and we donate our end of year profits to conservation and wildlife projects in the UK. We also use entirely home-compostable packaging, power our farm by entirely renewable energy, using regenerative practices and we leave half the land we manage to local wildlife. You can always click on 'where were these flowers grown' underneath each product title to see whether the product uses homegrown flowers or not. We always aim to be fully transparent about where our flowers come from, you can read more about this here https://petalon.co.uk/about-us/
Besvarelse fra Petalon
Thanks so much for leaving a review, we're so pleased the recipient loved them!
A bunch of gorgeous flowers arrived…
A bunch of gorgeous flowers arrived when they said it would.
The paying part isn’t as easy as it might have been because now there seem to be third parties involved.
Maybe this makes life easier for the company.
22. oktober 2025
Besvarelse fra Petalon
Hi Gus, thanks so much, we're so glad you loved the flowers! We're not sure what you mean about the third parties in terms of paying but please do feel free to reach out again with more detailed feedback on this matter as we'd love to hear from you! Thanks so much.
Flower Delivery
Easy to order the dahlia's and delivered in a timely fashion.
A lovely selection for a friend's 80th Birthday.
She was very pleased.
20. oktober 2025
Besvarelse fra Petalon
That is lovely to hear, thank you so much Sarah!
Besvarelse fra Petalon
We're so happy to hear this Emma! Thank you for leaving us a review. Team Petalon x
Petalon customer service
DPD delivered my flowers to the wrong address but the Petalon team resolved the issue very quickly and sent a replacement bouquet the next day, which were lovely 👍
19. oktober 2025
Besvarelse fra Petalon
We're so pleased that we were able to help resolve this for you, and hope you loved your flowers. Team Petalon
Absolutely beautiful flowers
Absolutely beautiful flowers. They never disappoint. Thank you
19. september 2025
Besvarelse fra Petalon
We're so pleased to hear this, Deborah! Thank you so much for taking the time to leave us a review, we really appreciate it. Team Petalon
Droopy. Straggly. Brown leaves. Dead flowers. Received flowers through the post from…
Received flowers through the post from my daughter. They arrived squashed. The flowers were not the best quality considering the cost of them. Some were nearly dead with brown leaves. I read the instructions and the part where it said “give them 24 hours in water to freshen up”. They didn’t. They just look straggly.
I sent photos to my daughter and she has complained. Will wait to see outcome.
If I am honest I could have had better quality and freshness from my local shops. Such a shame when the advertising does not meet the real expectation.
16. august 2025
Uopfordret anmeldelse
Besvarelse fra Petalon
Hi Elaine, we're very sorry to hear that you were disappointed with the quality of the flowers that you received; that's certainly not the experience we hope the recipients of our flowers have.
We take customer happiness very seriously so we'd love the opportunity to put this right for you. We'll be in touch with you directly very shortly.
Team Petalon
A delightful bunch of flowers …
A delightful bunch of flowers to celebrate the birth of a baby boy
New mum and dad loved the gift
18. juli 2025
Besvarelse fra Petalon
We're so pleased to hear this! Thanks a lot for taking the time to leave us a lovely review. Team Petalon
Poor this time
Poor this time. The flowers were dead within 3 days. They usually last really well
20. juni 2025
Besvarelse fra Petalon
Hi Belinda, we're so sorry to hear this! We'd love to fix this for you, if you could drop us an email at hello@petalon.co.uk, we'd be very happy to help. Team Petalon
Besvarelse fra Petalon
Thank you so much for the lovely review. We're so happy to hear that you enjoyed your flowers! Team Petalon
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