Perrys Motor Sales Ltd Anmeldelser 

Worst experience ever reviewed them a month ago and was told someone would contact me about my part not arriving no one has bothered getting in touch, I’ve been waiting 6 weeks for a wheel locking nut which apparently has been cancelled y the supplier but I wasn’t informed, bad communication never recommend anyone get a Peugeot

One star is far too generous.
Motability car.
Perrys Canterbury, attitude is misogynistic to say the least.
Problems with poor visibility windscreen.
Fuel smell throughout the car every time car every time the car starts.
Problems with the tyres every time it has received a service or mot. Regular service and recent MOT disgraceful.
The coolant, is under the minimum level.
Windscreen still blurred.
Tyres under inflated.
Perry's Canterbury every time told me there is and was nothing wrong with the car.
Mot stated all tyres are same make. No they are not.
They are 3 different brands of tyres.
The windscreen is still visibility poor in direct sunlight.
The coolant is far too low, and to top it all, a flat tyre.
My son had to bring his tyre inflator to Waitrose car park so I could drive it home.
I will never use Vauxhall again or recommend them.
Oh and by the way....the Lambda was faulty and the car failed its first mot.
This gas guzzling car has polluted the atmosphere for nearly 3 years.
It has been an expensive car to drive due to consumption of fuel.
For nearly 3 years I have been ignored.
To top it all, Motability has had to pay for repairs.
Shame on you Perry's Canterbury !

Michelle in Central Bookings team has made the booking process quick and easy, couldn’t recommend enough, she was able to fit my car in for diagnostics within a week of the call whereas other dealers were only able to fit me in for December time. Thank you!

Staff are very helpful and not pushy thanks to Rodney the sales person I am now enjoying my new Kia PICANTO thanks perrys of Huddersfield.

No hard sell.James at the Blackburn branch explained each part of the process clearly and without rushing.James also insisted on a test drive before considering purchasing.Car was well presented on the forecourt and at point of pick up.James also made a follow up call a week after purchase to see of there was any issues.Highly recommend this dealership.

Been today to collect my Motability car. The service from start to finish was excellent thanks to Lee

Top service from the Vauxhall service advisor

Everything -All staff courteous and helpful. Job done in 35 minutes.

When I arrived at Perry MG in Preston, I was greeted by Chelsea Holmes, a car sale assistant, she was extremely welcoming, offered me a brew, which they do with all customers, Chelsea was extremely helpful to me as I was in alot of pain on that day.
She sat and listened to me, and the type of vehicle I was looking for and she found one. She is so warm, welcoming friendly, and chatty, not one of sales assistants that make you feel pressured, I felt at complete and utter peace with her. Chelsea shall go above and beyond to help you. I would defo advise people to go to Perrys, plud especially if your a woman and don't feel comfortable talking to man, then Chelsea is the lady to go too. She really was a god send to me.
Perry's is extremely lucky to have her. Treat her right and keep her there.

A brilliant KIA dealership and have been happy to trade with them for 15 years plus, however grossly let down by their servicing department. We purchased our new car at the end of May 2026and by the end of August we found ourselves stranded twice due to having no power. The car was fully charged. Waited four weeks for a 12 volt battery on a brand new EV4. The service team stated that the fitted 12 volt battery was defective and required replacement. We had to contact them to chase only to be told the part was there! To get it fitted next week. We would have to leave the car all day - not practical as we have only one vehicle. To have a courtesy car it will be another month. This is a common occurrence with servicing at this Perrys. So sad.

Car now drives well, but the fault should have been dealt with before collection. I bought a car from Perrys Swinton and, when I collected it, told the salesman, Richard, that the gears felt stiff. I then drove the car home, two hours away.
The car was otherwise very nice, but the gear stick still did not feel right. My son-in-law agreed, and a BMW specialist garage confirmed that it was not self-centring and was difficult to move to the left.
I contacted Perrys and returned so their fitter could adjust the gear mechanism. The car now drives perfectly. What disappointed me was having to make the extra journey to get a problem I had raised at collection put right, without an apology for the time and travel involved.

I had a wile to wait but. when i was seen to by Bob i could not fault is experience on the task he had to tell me all about my car he went through all i needed to know with ease.

This is the worst dealership I have ever dealt with. A few months ago I was contacted by a staff member to book a service, turns out my service wasn’t even due.
A few weeks ago I booked my car in for repairs, the night before I was contacted the parts hadn’t even been ordered and yet I had took time off work and arrange a vehicle from them at £25 all to have my car checked to actually see what was needed, before booking for the actual repairs.
Today on the day of my actual repairs I paid for the £25 to lease a car and was abruptly told on my arrival in the morning I needed to have the car back by 17.30 regardless of my car being ready or not,
I have made multiple calls today to check if my car is ready each time someone will get back to me, nobody ever did. I explained the length of time to reach the dealership again no update or reply, so I was left not knowing what to do with the car.

My last call I was furious so I asked to speak to the manager who was on holiday, and conveniently no one else could deal with my complaint.
Absolutely disgraceful customer care.

I Will never set foot on this site once I finally get my car back I would advise anyone to use this place with caution.
One reception staff member is completely lacking in any kind of customer care.

I only left one star to enable the review.

As a result of this experience I will never purchase another car from perrys.

Complete shambles.

Our last Car was from a Perry’s Dealer so we went to visit the one in Rotherham as we were exchanging our car for a newer model. We were outside looking having no idea what Car or which Model Wanted. We were approached by Andrew who very kindly asked our interest and after a bit of chatter showed us one. We were impressed with his no hard sell, the exchange price we got for ours. Andrew has to do the Perry’s sell you this and that at the end. However we decided to take up the offer as we we were given a further discount so in effect the extras were free.

When visiting Kia Preston, I was met by Pamela who took the time to show me different cars before settling on a Kia Sportage. Pamela was very helpful, Friendly and easy to talk to. Thank you for your help.

Excellent experience purchasing our new Chery Tiggo 4! ⭐⭐⭐⭐⭐We attended the launch of the Chery Tiggo 4 at Perrys Mansfield earlier this summer, and the entire experience from start to finish was trouble-free.Jordan kept us informed with regular updates on the progress of the new cars being delivered, which we really appreciated. He arranged a further test drive for us, and the communication throughout the entire purchase process was completely clear and transparent.We picked up our new Tiggo 4 last week, and the service hasn’t stopped there—the team has already followed up with phone calls to make sure we are happy with everything and clear up any queries. Highly recommend Jordan and the team at Perrys Mansfield if you are looking into the new Chery range!

Salesman Emilio was very helpful and pleasant and professional to deal with. Sadly, the cleaning and preparation of the car was poor, and the car mats were not the correct ones for the model, causing Emilio. Considerable embarrassment. He had to take the car back to be finished and obtained a driver’s side mat from another vehicle

Ordered parts. Very specific about what required. Went from a week to two. Then wrong parts completely. To top it all parts person who only knows what it states on his screen suggested my fault! Even tried arguing about answers to his statements, as to why gave you brought that up? These are about as honest as the worst back street dealers

Title: Exhausting experience and zero customer advocacy during a major engine failure

I cannot recommend Perrys Huddersfield based on my experience during a major engine warranty failure.
My Citroën C5 was subject to a manufacturer recall in November 2025, so I booked it in with Perrys Huddersfield as my nearest branch. They completed the work, but approximately three months later, the car cut out completely as I was pulling out of a junction. I had the RAC recover the vehicle to my local garage, who subsequently transported it to Perrys Huddersfield at my own expense.
From the very first point of contact, it was abundantly clear that Perrys were not on my side. The aftersales support from Perrys Huddersfield was completely unacceptable.
Both the RAC breakdown mechanic and my trusted local garage diagnosed the issue as a broken camshaft timing chain—a widely documented design fault on this specific engine. Despite this clear initial diagnosis, Perrys insisted that I pre-authorise 6 hours of expensive diagnostic labour to strip down the engine at my own financial risk before they would even submit a claim to warranty. When I questioned this with Citroën UK Customer Care, I was advised to agree to the charges. I flatly refused to take on that financial liability for a known manufacturing defect. Had I not argued strongly and shown continuous tenacity, I was facing out-of-pocket repair and labour costs exceeding £4,000.
To make matters worse, I was left without a replacement vehicle for over three weeks while my car sat dismantled, causing severe disruption to my daily life, especially as I live in a rural area. Perrys continuously insisted they had no courtesy cars available until 10th August. However, as soon as Citroën formally approved the repair on 6th August, a courtesy vehicle suddenly became available that very afternoon—proving the availability was there once the repair was greenlit.
Administrative Delays & Lack of Advocacy:
The warranty claim was stalled further due to administrative oversight. Perrys initially submitted an incomplete independent service invoice to Citroën Warranty—partially obscured by a receipt—which led to Citroën rejecting the claim over oil specification queries. Instead of proactively correcting their paperwork error with the manufacturer, Perrys simply emailed me advising that I should contact Customer Care myself, leaving me feeling entirely on my own during an exceptionally stressful situation. I had to personally intervene and provide the necessary documentation to prove the correct oil specification had been used.
It was only through persistent personal effort, continuous pressure, and escalating the matter through financial channels that manufacturer authorization was finally secured, the repair completed under warranty, and a courtesy car eventually provided.
I am sharing this review to highlight the severe lack of customer support I experienced. Avoid this dealership if you expect proactive advocacy and supportive aftersales care when serious mechanical issues arise.

I have bought from Perrys before,so went again,Roy Shaw made it so easy,over a cup of coffee,all was explained,and completed,good part exchange deal was offered,all in a relaxed envirement